Milo foundation is truly Amazing. We rescued a dog and they helped take him in.. They got him all the vet care needed. I was so Happy to hear about his Adoption. The milo foundation deserves 5 stars on Everything. Thank you soo much for helping me save zumi. Go support this Amazing foundation and adopt your forever Friend. read more

I personally observed multiple cats with ongoing medical concerns at Willits branch over many months, please notice dates on top of pictures- including persistent respiratory symptoms and severe eye discharge. These concerns were reported to management by many employees, but we didn't see supportive or medical care provided. The white and orange cat with mucus would let us pet it, often coming up to us. We were told there wasn't anything they could do because its condition comes and goes. All the cats at Milo are free roaming in a yard that has a house, surrounded by fencing. It's not 2-4 cats in separate condos, the best way to describe it is like a backwoods hoarding situation. Professional shelters that are dedicated to the health and safety of their animals don't house animals in this way. The only thing done in 2025 was clavamox being added to food, towards the end of the year, but once supplies were low that stopped. Keeping cats in kennels makes managing medical concerns and supportive care possible. The condition I initially reported in one cat continued to escalate over time, and he ultimately did not survive after months of suffering. These experiences left me with serious concerns about the level of medical care and safety provided to the animals. The cathouses position alone causes the cats constant stress, as they're surrounded by barking dogs. Cats don't have the option to be adopted out and are able to escape the cat yard. They have climbed into dog kennels, ultimately leading to loss of life and dogs that have now killed cats. They don't have the capacity or adequate housing to care for the animals in their shelter, and the animals suffer for it. Those aware of the situation have reported it to proper authorities. We encourage anyone with similar experiences to come forward, whether you've seen neglect in the past or see it in the future. read more

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[[HIGHLIGHT]]Best pet adoption center super friendly and transparent[[ENDHIGHLIGHT]] also [[HIGHLIGHT]]carol is the best she's super sweet and takes her time[[ENDHIGHLIGHT]] read more

We wanted to adopt a cat as we had just lost a very old and dear cat and when we were told about the Milo Foundation we decided to give them a try. Except for the barking dogs as they have both dogs and cats, [[HIGHLIGHT]]the whole process of choosing and adopting the new additions to our family was a wonderful experience.[[ENDHIGHLIGHT]] If your looking for a cat or a dog I would give them a try, read more

This organization deserves 11 stars if I could give them, but this is not Spinal Tap. [[HIGHLIGHT]]The people who run the seemingly endless stream of animals in need, are some of the nicest, caring and accommodating individuals I have ever had the pleasure of meeting![[ENDHIGHLIGHT]] So much so that I went back to them for a second and third adoption! [[HIGHLIGHT]]The woman who runs the office (Amy) in Willits is lovely and makes the impossible possible[[ENDHIGHLIGHT]], [[HIGHLIGHT]]the founder (Lynn) has a huge heart and cares about the dogs and cats (and other animals) and it shows![[ENDHIGHLIGHT]] if you are in the market for volunteering either in Richmond or in Willits, you really should! they are always looking for dog walkers and people at adoption events. read more

Milo Foundation - Pet Adoption Near Me - Point Richmond, California

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We got our two amazing dogs from a Milo adoption event. They rescued the pair from central CA where they need is high and brought them north. The adoption process was seamless yet thorough. For adoption, the prices were steep but so worth it for these loving, cuddly, and trained dogs! read more

Milo Foundation - Chiweenie and Great Pyranees - Pet Adoption Near Me - Point Richmond, California

Facing a very complicated situation to find a no kill shelter or new home for my grandparents' dog. I appreciate Nicole giving me a thoughtful response as well as suggestions which I have already done. However, I noticed this part of an email from a woman named Raquel. I don't know if I was meant to see it but it made me very upset. To Raquel, please know that this anxious cattle dog is the sweetest girl despite her behavior. She will love on you, follow you like a shadow, and bring you so much joy. If I could take her, then I would. I appreciate that you still took a chance to ask but for you to only highlight her as an anxious dog, you make her seem like a burden. One of the missions of the foundation is to "rehabilitate dogs and cats". I even mentioned that she may have slight anxiety and why I think so, meaning she is not 100% crippled by anxiety. I hope you are more compassionate with your words like Nicole was. By looking at some past reviews as well, I can see that there are many things that could be improved here so maybe it was for the best that my grandparents' dog won't be taken in. read more

Milo Foundation - Pet Adoption Near Me - Point Richmond, California

It has been 6 months since adopted our sweet dog from the Willits location of the Milo Foundation, and we are so grateful he's a part of our family every day. Two dogs from petfinder.com caught our eye, and Amy (the manager at the Willits location) was very communicative over the week it took for us to schedule a visit up there from our home in Oakland. When we arrived, the staff had both dogs out and ready to meet us, including one who was just neutered a few days prior. We mentioned that we dogsit big dogs often, and the staff kindly brought out another big dog so we could see how the two dogs interacted. They let us spend as much time with each dog as we wanted, including walks on a leash around the property. We loved both dogs so much, and the staff gave us a lot of space to decide which one we could bring home. Once we picked our boy Palomo, Amy shared the medical records they had available (including 3 recent vaccines). His adoption fee was $650, which included a week of the food he was already eating and 5 months of Simparica Trio. We immediately signed him up for Healthy Paws insurance when we got home and scheduled him for a check-up with our local vet. His check-up results came back normal except with some antibodies to ticks, which he may have been exposed to at some point in his life. We paid our vet for an urgent test ($350) to confirm that he was negative and 100% healthy! He did require a full dental cleaning, which we expected given how many animals the foundation has to look after. We've stayed in touch with Amy, who shared that the other dog we loved found a home shortly after we visited. It's clear that the Willits staff love these animals so much. We're so thankful for the Milo Foundation! read more

Milo Foundation - Our 1.5 year old rescuse dog from the Milo Foundation - Pet Adoption Near Me - Point Richmond, California

I adopted my cat here! He was in a foster home, I visited him, and I adopted him the next day. Application was easy too, $175. My cat needed an additional vaccine and booster, so I can go to the foundation and get it for free as a walk in. Vaccine process was fast, was only in for 5 mins. I definitely recommend adopting here! read more

My family is overjoyed. We adopted a gorgeous Great Dane and he is MAGICAL. My family feels compete and we are so grateful. Milo Foundation did an awesome job throughout the whole adoption process. read more

[[HIGHLIGHT]]I considered Milo to be one of the most moral and kindest Animal animal rescue organizations that I have ever visited.[[ENDHIGHLIGHT]] As a disabled veteran they helped me with my companion with a affordable assistants. [[HIGHLIGHT]]I truly and deeply appreciate the staff and the wonderful organization.[[ENDHIGHLIGHT]] Thank you so very much. read more

This organization is very organized and I appreciate their thorough investigation on pet owners to make assure that they're the right fit for whichever pet that they decide read more

[[HIGHLIGHT]]After several decades of adopting and caring for rescue cats, and having excellent relationships with several rescue organizations, imagine my surprise when my application to adopt was rejected by the Milo Foundation.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]To add insult to injury, Milo never even bothered to inform me of this decision and never apologized for their failure to communicate.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I followed up with Nicole, Milo's director and decision-maker-in-chief, who was cold, nasty, insulting, and opinionated.[[ENDHIGHLIGHT]] Her reason for denying my application made no sense. [[HIGHLIGHT]]Trying to talk with her was beyond frustrating: It was clear that her mind was closed and that she enjoyed wielding her power.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Those of us who love and cherish our animals should be welcomed and treated with respect. I sure didn't get that at Milo.[[ENDHIGHLIGHT]] My advice is: steer clear of Milo and go elsewhere to adopt. read more

We adopted our sweet Great Pyrenees Buddy (formerly Ike) from the Milo Sanctuary in Willits last month. [[HIGHLIGHT]]Amy and all the staff are amazing and truly care about placing their animals with the right family.[[ENDHIGHLIGHT]] We brought our two daughters and two Golden Retrievers to meet Ike. [[HIGHLIGHT]]Everyone was so helpful and careful to make sure our dogs and kids would be a good fit for Ike as he is a very large one year-old puppy.[[ENDHIGHLIGHT]] I cannot say enough good things about the facility, staff and Milo Sanctuary. [[HIGHLIGHT]]Please contact Amy at the Sanctuary and she will help you find the best dog for you and your home.[[ENDHIGHLIGHT]] We are just in love with Buddy. He is the sweetest boy and such a great addition to our family. Thank you to everyone at the Milo Foundation for all that you do and for giving these wonderful animals a chance at having a family and home that they all deserve. read more

Milo Foundation - Pet Adoption Near Me - Point Richmond, California

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[[HIGHLIGHT]]Extremely poor communication.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Extremely chaotic.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Extremely uninformed staff that gave wrong info about basic Milo Fdn policies.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Extremely NOT transparent about their decision making.[[ENDHIGHLIGHT]] By contrast: Berkeley Humane Society was both fun and professional. They made it easy and a joy. read more

[[HIGHLIGHT]]We applied to adopt a Great Pyrenees from The Milo Foundation and were very disappointed with how the process was handled.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]After filling out the application, they made quick judgments about us and denied us the opportunity to even meet the dog.[[ENDHIGHLIGHT]] We live on a small farm and were hoping to see if he would be a good fit for our family and lifestyle. [[HIGHLIGHT]]On the application, we indicated he would be both indoor and outdoor appropriate for his breed but Milo immediately said he should be "more indoors around us" and shut down the process without asking us a single follow-up question.[[ENDHIGHLIGHT]] Great Pyrenees are working dogs bred to guard livestock, and we are able to provide him a safe, loving home with the balance of indoor family time and outdoor work he thrives on. Instead, Milo dismissed us outright. Their motto is "no breeding," but experiences like this only discourage people from rescuing. I wanted to do the right thing and adopt, but this made me feel like going to a responsible breeder would be the only way to provide a dog with the life they're meant for. Milo, you can do better. read more

Re: Nicole's condascending response: Absolutely no offer of convenience was made, it was a plain threat -we will take her from you! Similar to the other review see photos of police being sent to another! An animal rescue with 3.7 rating on yelp? isn't that odd? Our Family Dog Was Taken From Us During a Health Crisis -- Milo Misled Us To anyone reading this: please continue to adopt -- never buy -- but do so from rescues that act with compassion, integrity, and transparency. Sadly, Milo Foundation showed none of those! During a time of medical crisis, Milo took our dog -- a beloved member of our family -- and misled us through every step. Our children weren't even given the chance to say goodbye. We adopted Latte over a year ago. She was part of our lives every day -- holidays, school walks, hikes, church, birthday parties, and even had her own birthday cake. My kids adored her. She was loved, well-socialized, and happy. Then I had a serious health emergency and was told to go the ER. My husband, overwhelmed and scared, called Milo for guidance. Nicole Bonfilio told him to fill out a "foster" form to begin rehoming. At no point was it clearly explained this would transfer legal ownership of our dog. This same man brushed her teeth and coat every three days and ran with her daily, must have been heart broken. Two weeks later, as my health stabilized & diagnosed, we contacted Milo and asked to stop the rehoming process. Latte remained in our care and received the same love and daily care. We explained the duress, apologized, and asked to keep our dog. Instead of empathy, Nicole told us: "This is our property now. I can send someone to your house today to take her." When I explained I wasn't part of the decision, she said: "Then maybe there's something wro[[HIGHLIGHT]]ng with your marriage, and your dog shouldn't be there." And: "You're just doing this[[ENDHIGHLIGHT]] for the kids. I don't have kids... I only care about our dog." I was stunned. I asked to [[HIGHLIGHT]]speak to someone else -- the founder. Nicole claimed she didn't have that contact a[[ENDHIGHLIGHT]]nd[[HIGHLIGHT]] gave a general email (which bounced). I eventually found another address and sent a detailed, heartfelt letter. The [[ENDHIGHLIGHT]]response? "The board has reviewed your case. Someone better than you is adopting her tomorrow." Nicole told us that the kids didn't need to say goodbye-- that if it didn't work out, we could "take her right home." We believed her and spared our kids that pain. An adopter interested ("K"), who was an angel &supportive when my husband explained our crisis & told her that we didn't want to lose her We arrived at Milo the next day, hoping to talk but no adopter was there. Nicole said they coming in an hour and insisted we leave Latte despite my begging and fear of Latte being in the shelter. She promised:"She'll only be in the kennel for an hour." But Latte remained in that kennel -- the same one we rescued her from -- for a week! It destroyed our heart. We also learned K had not been contacted by Milo at all before review of our case! K confirmed this directly and they only talked to Nicole because they themselves went to Milo to plead on our behalf. That's when Nicole warned them: "Either you take the dog, or we'll give her to someone else. Don't talk to the family or you'll be blacklisted." We realized Nicole had no confirmed adopter lined up when she forced us to return our dog. The "board decision," the urgency, the claim someone was coming -- all of it appeared fabricated. When we confronted her again that day at the rescue, her only reply was: "The dog is Milo's property now." When we explained we didn't understand the legal implication of forms signed under duress, she told us -- in front of two witnesses at the desk: "Oh well, then I'll just change the forms." We are not the only family this has happened to. See "Justice for Reeces - A Milo Foundation Story" and many other 1-star reviews posted in photos below. The patterns are clear: lack of communication, inflexible policies, and cruelty masked as procedure. There was no one lined up! We were miseld by Milo! To Milo's board and leadership: If you reviewed our case and believed we'd abandoned our dog or that someone was ready to adopt her, you were misled. If you didn't review it at all, your name is being used to justify cruelty. Either way, your silence makes you complicit. This wasn't abandonment; & wasn't surrender. This was a family in crisis asking for help -- then, once stable, begging to undo. We were punished for our honesty and misled at every step. My kids still ask: "Why didn't God answer our prayers?" "How can someone be so mean?" We cry often. We still sleep with her chew toys. We did not give her up. She was taken!. This review isn't out of anger. It's grief. We trusted Milo. Instead, were deceived, intimidated, and discarded. Rescue work should be rooted in compassion -- not technicalities, power and control. Please don't do this to another family. -- A grieving family who never stopped loving their precious dog read more

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We met her after seeing her picture and profile write up and fell in love with her. Amy helped us thru a very simple process to adopt her. Milo truly cares for these animals and do a very great job at figuring out their personalities. We couldn't be happier with our sweet baby girl. Thank you Milo for doing the Lord's work read more

Milo Foundation - Meet our new family member Chanel formerly named Chevelle. She is the sweetest most loving dog we discovered at Milo online. - Pet Adoption Near Me - Point Richmond, California

went to adopt a cat after being told on the phone i was all set with the paperwork i had. not so. they wouldn't let me adopt....i would have to come back another time because my paperwork was "wrong", although it was exactly what the woman on the phone told me to bring. the director was cold, uncaring and rude. she dismissed me when she heard that i travel by eastbay paratransit instead of driving myself, saying that i wouldn't be able to take the adopted kitty to a vet. i told her i take paratransit to the vet and it works well. she would have none of it....she had made up her mind. my age seemed to be a problem to the, too. i'm 80 and in perfect health and, when i can no longer take care of my cats, my daughter has offered to take them. i am a cat lover and find that milo is being run wrong. they have lots of wonderful animals ready to be adopted. am sorry i had this experience. i hope you have a better one. the cats and dogs need us. in answer to the response i received to my first post: the receptionist had the paper i needed in her hand but would not let me fill it out until she got the okay from the director. the director did not okay it and refused to tell me why, when i insisted on speaking to her. my taking paratransit was brought up, when she said they won't let me adopt because i had no way to get to a vet. i really believe she thought i was a moron. terrible people skills and i noticed each of the workers who wanted to speak with her acted afraid of approaching her. i was there a long time and watched different people nervously/cautiously approach her office; each one of them. they didn't look happy. i understand why. read more

Let me start by saying this rescue organization has the most caring, understanding, committed and competent staff. This is a place where everyone can feel comfortable, and free to be who they are, without judgment. It is a place where volunteers can learn and contribute to the very important work of helping animals and humans find each other. The Milo team knows how to guide and ensure volunteer success with the animals. This a non profit, donation sustained rescue organization. Their supporters are many, as they have been serving the community for decades. Volunteers and paid staff do this work because it is their heart's calling. You can feel that in the animals and the humans. The thousands of animals that Milo Foundation rescues each year, for the past 20 plus years, from kill shelters and other unfortunate situations, are beautiful and loving dogs, cats, goats, horses, ducks, chickens, and more. The accommodations, and care, these rescue animals receive, while they wait for their forever families, is safe, clean, comfortable, and offered with love. This is a good energy place. Over the last two years, I have volunteered as a dog walker, sanctuary helper, and foster of quite a few dogs and puppies. I can not imagine volunteering anywhere else. Milo Foundation is simply a fabulous rescue team, with fabulous animals, and wonderful donated resources. I really appreciate how Milo Foundation keeps their approach simple and flexible. Their focus is always to spend the maximum time helping animals stay alive, healthy, loved, advertised and matched appropriately, in a graceful way. So, getting people connected, in a timely manner, with good matching for animals, adopters, and fosters, sometimes requires a little patience. It's worth a little waiting, for a best outcome. I have consistently seen a reply in 24 hours or less. That's a reasonable response time. M I'llli Point Richmond Adoption Center doesn't require appointments for visitors. Drop in visitors are always greeted warmly. Even in their busy, high volume adoption facilities, full attention is always given to Al interactions, and details of tending. In conclusion, I now have two Milo Foundation alumni as my family members. yes, two foster fails! lol!! we love our Chiweenies! If you need some magical good vibes, please consider adopting or joining the Milo Team! read more

Milo Foundation - Chiquita & Gingerbread enjoying their garden - Pet Adoption Near Me - Point Richmond, California

I want to start off by saying that I really appreciate the commitment Milo makes to our furry friends, thus the 4 stars. However, I must say that they sure make it difficult to adopt a pet. I applied for multiple kittens and waited patiently for return calls and meet-and-greets but by the time anyone got back to me , the kittens I wanted were taken. I had a meet-and-greet scheduled and was called the night before to say they gave the cat to someone else that day without first letting me meet the cat to see if I was a better fit. Our family was disappointed time after time and felt we could have given those kitties a great home. There's got to be a better way than completing applications that get you nowhere. Thankfully we found our forever kitty at the Berkeley Humane Society which made the process quick and easy. read more

Milo Foundation - My princess Enchante from the Berkeley Humane Society. Milo kitties missed out. - Pet Adoption Near Me - Point Richmond, California

We adopted the sweetest dog from Milo Foundation today! [[HIGHLIGHT]]Milo Foundation staff/volunteers were wonderful. They quickly reviewed and approved our application, reaching out to discuss which dog would be the best match.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Once we arrived they took time to let us meet each of the dogs we were interested in.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Even though the facility was really busy with lots of interested adopters, they did not rush us at all and let us have a lot of time to do meet and greets with the prospective dogs, our children and our own dogs that we brought to make sure everyone got along well.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They walked through all the paperwork, neutering plan, and medications and put everything into a helpful folder for us to take home.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It was such a great experience and we are so happy to expand our family with a new puppy from Milo Foundation![[ENDHIGHLIGHT]] read more

Milo Foundation - Pet Adoption Near Me - Point Richmond, California

At the time of writing this review, Milo Foundation currently has "Iggy" the dog listed on Petfinder as well as bringing him to adoption events. What they fail to mention in any of these listings is why Iggy is back with Milo after already being adopted once. He bit a family member in the face requiring 50 stitches in the emergency room. Yelp is having trouble with the photos of the bite since there is so much blood. read more

Milo Foundation - Bites from Iggy the dog - Pet Adoption Near Me - Point Richmond, California

These guys are really doing great work. It is not easy to run a foundation -- and they do it with a smile. I would suggest adopting one of those long timers for a good "value" (I wrote the word value so yelp would post this higher on their algorythm) but any animal is is worth adopting. Puppies are always more expensive but older dogs are amazing! read more

We are so excited about the new addition to our family, a sweet mixed breed older puppy from Milo! [[HIGHLIGHT]]The people at Milo couldn't have been more professional and kind.[[ENDHIGHLIGHT]] They obviously really care about what they do and the quality of the animal lives that pass through the shelter, and made both the foster and adoption process smooth and efficient. If I could rate them 6 starts, I would!! read more

We had a wonderful experience with fostering and then adopting our new dog, Miko! He was Woody at Milo's. The kids have named him Miko. Miko is a lover, not a fighter. He wants to cuddle and leans in for hugs all the time. He also never barks. We had him start on obedience classes this last Saturday. When we went to Milo Foundation, we knew we needed a dog that would be good around a cat, good with kids, and even special needs kids. I talked with a staff person when we went in and she provided information on the process, fostering first, and then we got to look at the dogs, walking a few. After fostering for a week, we decided to adopt! Miko is an awesome addition to our family. I highly recommend going to Milo Foundation to adopt. They save dogs from shelters and believe it or not, our beautiful boy had run out of time at the shelter when Milo Foundation saved him. read more

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I have been a volunteer at Milo at their Point Richmond location for the last three years. I come in once to twice a week for a few hours to interact with and walk the dogs. [[HIGHLIGHT]]The employees are always helpful, thankful as well as communicative on protocols and what's happening with all of the dogs.[[ENDHIGHLIGHT]] It's clear that Milo is run by people who are passionate about what they do, dedicated and work hard. Their tireless efforts help connect the dogs with appropriate foster or adoption homes that will help each dog thrive. [[HIGHLIGHT]]I also adopted my dog from them a few years ago and found continued support throughout the process.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Adopted our pup @ Milo foundation, only to be told by the owner and staff member 30 minutes later that the foster mom decided to give the pup to another family, After we adopted the pet[[ENDHIGHLIGHT]]. Would NOT recommend Milo foundation. If you have a choice, adopt elsewhere. $600 adoption fee is 3X of other non profits shelters. Beware. read more

Our family fostered a dog named Reeces through the Milo Foundation. She was safe, loved, bonded with our family, and we were told we could adopt her. [[HIGHLIGHT]]Then -- without warning -- that decision was reversed by the Director, Nicole Bonfiglio. Without warning, Nicole took the dog and did not let our family say goodbye[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]We have since received a direct message from the founder, Lynne Tingle, stating that our adoption was blocked not because of any concern for Reeces' wellbeing, but because we spoke publicly about the experience[[ENDHIGHLIGHT]]: "Well given your wife's news outlet blitz calling her a surrendered dog, and other falsehoods, it is not likely we will choose you as adopters." [[HIGHLIGHT]]This is not rescue. This is retaliation.[[ENDHIGHLIGHT]] We are asking the Board of Directors: Will you stand behind this behavior? Or will you step in and correct it? We are still hoping someone on the board will act in the best interest of the animal -- and of the families who step up to help. Full documentation and timeline: https://www.facebook.com/MiloFoundationTruth read more

Milo Foundation - Pet Adoption Near Me - Point Richmond, California

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This organization and the people who staff it, many of them are volunteers, are absolutely fantastic. They are a non-profit organization. That means they do not make a profit. Adoption fees and donations are used to take care of the precious little animals. Yes, they get some of the animals from shelters. They take them so they are not put to death. The ones not adopted are moved to their sanctuary in Willits. When we arrived at the location, the young staff members were friendly and courteous. Their concern may be more for the animals than the two-legged individuals who can take care of themselves. We explained we wanted to look at the cats as we just recently lost ours due to old age. We could feel real concern on their part, and they allowed us to look at our own pace. Once we selected this little gal, Amanda took care of all of the paperwork for us and explained everything. She was courteous, professional, friendly, and competent. What more could you expect. We were more than happy to pay the adoption fee and added on a donation We are pretty happy this new member of our family did not have to be put down because nobody would bother to take the time to see her go to a home who is happy to have her. Thank you Milo read more

Milo Foundation - Happy cat - Pet Adoption Near Me - Point Richmond, California

I foster for this fabulous organization. Eternally grateful to Lynne, Carol and her staff for rescuing so many thousands of dogs. Just in 2023, over 1300 dogs rescued. Cannot recommend adopting / fostering from Milo enough!! read more

Milo Foundation - Pet Adoption Near Me - Point Richmond, California

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I've had the privilege of volunteering here for the past few years, and it has been such a rewarding experience. I've learned so much and have been able to help get dogs adopted, especially breeds like Pittys! which are often harder to place in homes. Pit Bulls are my favorite, and I've grown especially close to them, making amazing connections. The staff here truly care about the animals, treating them with so much love. Every dog here deserves a loving home, and it's been inspiring to be part of their journey toward adoption. We foster the best kitties and dogs from here that has been a rewarding experience for my family and I! read more

I have been trying to adopt a rescue since October and finally brought home an adopted dog on February 23. During this time I have interacted with the county animal shelter and 4 different rescue organizations in regards to many available dogs. It has been a frustrating experience for a variety of reasons, but I am delighted to finally have a new addition to my home. The folks at Milo Foundation are very experienced and are clearly committed to the dogs in their care. The staff and volunteers I met or spoke with want the best for the animals and it shows in their rescue activities, social media posts, and adoption events. [[HIGHLIGHT]]The one aspect that has been so frustrating is the poor communication with me as a prospective adopter. None of my emails to the "contact us" site were answered, many attempts to reach them by phone were unsuccessful because the phone was not answered, and once I was told that a dog I wanted to meet had already been adopted. He continued to appear on the website as being available for over two weeks[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]But otherwise, when my phone call was answered, the staff member was very helpful and familiar with details about the dog I was asking about.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Despite my criticism, I need to say that there is a brand new operations manager who is aware of the need to tighten protocols and who is amazingly responsive and committed to improving their processes.[[ENDHIGHLIGHT]] Given their dedication to the animals in their care, I recommend that prospective adopters be patient, call again if the phone is not answered, and give them a chance. I adopted a darling dog from them who clearly received excellent care from both the Milo staff and his foster. read more

We are so grateful to Milo Foundation! We adopted the most amazing, sweet pup from Milo Foundation (she was at the sanctuary for 3 months and we adopted her at 6 months). [[HIGHLIGHT]]The experience of adopting her was smooth / straightforward and the people who took care of her were wonderful.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]In particular, we'd like to thank Amy for being so responsive to our questions and for clearly being a great caretaker of the animals at the sanctuary.[[ENDHIGHLIGHT]] We are so in love with our incredible girl who is healthy, happy, and just the sweetest thing. Thank you Milo! read more

We adopted our dobie Boss here in the beginning of the pandemic. He's such a sweet affectionate boy who loves cuddles and follows us everywhere. He is the only reason i give this place 5stars. 1.5/5 for the staff. They were friendly but definitely need to get it together. They were confused about how many shots he was supposed to take and long story short we came back an extra visit for no reason and could have taken him on walks all along.. 0/5 for the actual shelter/facility. Some of the dogs were put into cages that were so small they couldn't turn. All of the cages were different sizes and looked like they were made of scraps from a junkyard. we could have gone to ARF in Walnut Creek which is much nicer and has some adoption fees paid for, already neutered and even adoption fees that aren't paid is much cheaper than the $500 we paid here. Overall Im glad we adopted our boy from this shelter because it was definitely one of the worst ones I've seen... read more

Milo Foundation - Boss - Pet Adoption Near Me - Point Richmond, California

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I love what they do here. Friendly staff and good selection of pets to choose from. Busy but they work hard to get you connected with a forever pet. read more

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I volunteer at Milo twice a week walking dogs. I've been volunteering for around 3 1/2 years. The Milo staff are very dedicated and caring. Many of the dogs come from shelters where they euthanize many animals. They have kitties for adoption too! read more

This place is a horror story, and I believe my first ever one star review, simply do not get a pet from here. They will sell you insurance on the claim that can be used on anything from the day you take home the pet. This is a lie, first you find out the dog you took home has a major respiratory illness that you weren't told about. You will think ok I'm glad I bought the insurance. You call the provided emergency hotline, once, twice with no response so you take your pet to the vet because it is having a hard time breathing. Once you finally get ahold of the Milo Foundation and explain what is going on the director will tell you that they will cover anything the insurance doesn't cover. At that point you're feeling pretty good despite having to explain to your 4 year old that just got her first dog that her dog might die. Three days and $8K of vet bills later your dog gets to come home and that's when things start to get bad. The MetLife they sold you will decline your claim because it was 'preexisting', so much for the insurance being good right away at least Milo will cover the bills right? You guessed it, the director will again say on the phone, after 5 attempts to get ahold of her, that they will pay but after providing the insurance denial vet bills and all information they requested you hear nothing for a week so you call again. 'Oh sorry I'll review tonight', another week goes by so you contact them again. Then the final shoe drops "It's too much we're nothing to pay". Expect a sick animal, insurance not worth the paper it's printed on, and the foundation to do nothing for you in the end. I wouldn't recommend them to the boss I hated when I was 22. Many better options, don't live the stress that this place causes. read more

Today we adopted our third dog from Milo and each time the process has been smooth and easy. The volunteers are all kind and knowledgeable. We have been fortunate to find 3 amazing animals here and I encourage you to check out their website and Point Richmond location when you're searching for your next family member! read more

Milo Foundation - Our new baby! - Pet Adoption Near Me - Point Richmond, California

[[HIGHLIGHT]]Quick turn around from application to having my new kitten at home.[[ENDHIGHLIGHT]] Foster was great and Milo staff seem very organized. read more