Really disappointing experience. Took my dog in for a 1pm appointment on a Sunday. He sat in a kennel for over 1.5 hours as he waited for the single groomer to be ready. Whole appointment took over 3 hours. It should be noted that my dog doesn't even have doodle/poodle hair. They should not even booked me if this was going to be the case. Not looking to take my dog back here. New management had not improved the grooming experience. read more

I love shopping at Healthy Spot. Staff are welcoming, knowledgeable in what they do, and have all the goods in stock. Can't recommend this shop enough for all your fur babies needs. read more

Been taking Boo for grooming since the shop opened and he always looks great! Thanks Eva! read more

Healthy Spot - Rockridge - Great grooming by Eva at Rockridge Healthy Spot - Pet Groomers Near Me - Berkeley, California

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Jem, the manager, and overall every staff member today were true heroes for taking Xena in last minute after a wonderful goose droppings roll around on the Fourth of July (a few days ago). I was desperate for a groomer for days and was so, so thankful when the team at Rockridge graciously responded promptly and squeezed Xena in on a relatively busy Saturday afternoon, no less. I feel that the team here is so genuine and caring towards Xena, I couldn't believe they still had Xena's polaroid up from 2021 (over two years ago) and grooming notes, detailing how she cannot be put into cages or kennels in the back, anxiety with dryers, etc. I left Xena for a quick 90-120 minute appointment without worrying and trusted that the team would do right by my little senior gal. Though I don't live in East Bay, I would 20/10 recommend Healthy Spot SPECIFICALLY at Rockridge for a truly personalized and anxiety-free dog grooming experience. You can trust the staff here 100%!! read more

Our Go To spot for grooming our two Goldendoodles. Eva is heaven sent, a fantastic groomer, dog whisperer and super lovely person. The best, truly. My dogs love her. Other groomers we have had have done a nice job too. Manager and other staff have also been helpful and courteous. My dogs love going into the store, where treats await them, and where there are kind people doing the grooming! read more

Healthy Spot - Rockridge - Remy & Otis after spa day. - Pet Groomers Near Me - Berkeley, California

Thanks to Eva's awesome work, our Stella came home looking super pretty!!! She has never looked so pretty before!! She took the time to listen to my concerns and what I wanted to executed perfectly!! It was more expensive than my own hair cut. But dang it! It was worth it!! read more

Healthy Spot - Rockridge - Stella looked gorgeous after her session with Eva!! - Pet Groomers Near Me - Berkeley, California

This is my aunt's dog, Izzy. Izzy says Healthy Spot is her favorite beauty parlor. Izzy always feels beautiful when she leaves Healthy Spot. And yes, Izzy, we concur. Who's a pretty dog? read more

Healthy Spot - Rockridge - Pet Groomers Near Me - Berkeley, California

Dogs like to go in here to get treats. Convenient to have on College Avenue. Small but clean and packed shop. There's a little dog water bowl inside as well. You can also get dental work. We just go in for treats. There's also a loyalty program which you can tell them with your phone number. Got A birthday cookie for one of the dogs here, she didn't like it, but it was a nice gesture. The store attendants are always happy to see the dogs inside. This time the representative took Polaroids of them for the wall. read more

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I've been a client of Eric's at Healthy Spot for a year now, and I make the drive from the North Bay just to have Eric groom my pup Cooper. Eric's expertise and dedication to his craft are truly commendable, and I completely trust him with my baby. The combination of Eric's grooming skills and the overall patience and professionalism he shows is above and beyond. Always consistent and such a friendly staff. I highly recommend!! read more

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Gem is an incredible groomer. Super sweet with my dog and takes excellent care of him. We've been going to them for over a year on a monthly basis. Hao is always thoughtful - making ties and bow ties for my dog, letting me know about special programs. Always a warm greeting from the entire staff. They are knowledgeable and care about my dog. read more

I've brought in a consultant for this review, my best friend, Mr. Klondike. Mr. Klondike visits Healthy Spot at least once a week, so he's very familiar with its products, services, and people. I took careful notes of my conversation with Mr. Klondike. They appear below unedited. Me: Klondike! Healthy Spot? Klondike: Wag Wag Wag Me: Let's go to Healthy Spot Klondike: Wag Wag Wag Klondike: Walks towards the door excitedly Me: OK. Let's go. Healthy Spot. Klondike: (Uses his large and heavy snout to herd me towards the door) Me: OK. Healthy Spot! (attach the leash and open the door) Klondike: Wag Wag, Pull Pull. (Gllefully trots the 25 minutes from our house to Healthy Spot) My perspective: This is a great place; we are tremendously lucky to have it nearby. Great staff who clearly love dogs and are always willing to help. Special call-out to Romi, Hao and Audrie! Thank you for taking such good care of us. High-quality food, treats, and toys. Good grooming services. Yes, you need to reserve waaaay in advance, but Klondike always comes back looking fantastic. Bonus points for being the only groomer in the area that will take dogs over a hundred pounds. Mr. Klondike nailed it when he said Wag Wag Wag!!! read more

Healthy Spot - Rockridge - Mr. Klondike sampling the snack selection - Pet Groomers Near Me - Berkeley, California

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I love going here every so often. It's always such a pleasure to see Hao and Audrie. They always remember my dog Comet's name, treat him really well and provide such wonderful customer service. No wonder I keep coming back for the dog food and grooming services. Thank you you guys!! :) I also love how they have the whole Ziwi & small batch series because Comet really loves these. Really appreciate having this store in the local neighborhood!! read more

Healthy Spot - Rockridge - Thank you for the Easter tie Hao!! We love it - Pet Groomers Near Me - Berkeley, California

The retail staff was so helpful. Will only be shopping here for my dog. Also the only place I trust for grooming

My dog really hates a bath and cut. Lori is so sweet with him and gives him such an amazing cut. They are a little more expensive but I always get a great cut and they have him in and out so he doesn't need to sit around getting stressed out. The staff are also super sweet and easy. read more

Dog Grooming- I've known Monica for years and she is the only person I'll let groom my dog, Baba. Baba consistently goes in a hot mess and comes out so fluffy, clean, smells SO GOOD, and his nails are perfectly cut. Which a vet once told me they needed to SEDATE my dog, which honestly, he just gets agitated and they escalated the situation. But he does perfect with Monica! She knows dogs and dog behavior which I feel is so important to making sure a dog isn't stressed during grooming. Then of course there's the actual cut, he looks SO HANDSOME after every cut. Thanks for always taking care of my lil man! Also, everyone is the store is super friendly and helpful and I've always been greeted the moment me and my Baba walk in. read more

Healthy Spot - Rockridge - Baba after his spa day - Pet Groomers Near Me - Berkeley, California

Lori is an absolute angel! From the moment we walked into Healthy spot , she made Kai feel right at home with her warm, caring demeanor. You can tell she genuinely loves what she does, and it shows in every little detail. She was so patient with my dog, who tends to get a bit anxious, and by the end of the session, he was wagging his tail and looking absolutely adorable! She's not only a talented groomer, but she's also the sweetest souI!!! I feel so lucky to have found someone who truly cares about the well-being of my dog. Highly recommend her to anyone looking for a groomer who's not just skilled, but kind-hearted and loving as well! read more

We have been coming to this place for grooming since our 30 lbs poodle mix was a puppy. The two stars are because the groomers and the staff are really good and helpful people. We really love Eva's work. This review is mostly for the recent management decisions. We usually pay $140ish + tips for a groom, which usually is just a shave down and sometimes just a bath + facial trim. This price is obviously on the higher end of what the rates are in the area, but we still come here because we absolutely love the groomers and the staff. Recently we were informed that we will be charged $200+ (I think we were quoted $240 before tips) regardless of the cut we get. This is absolutely atrocious. We will not coming here going forward. I am leaving this review so that the management/ownership gets some feedback. This short sighted decision will affect the rest of the business. Every time we come here for grooming, we usually spend $70-$100 in other pet supplies even though Pet Food Express is just down the street and offers the same selection for much cheaper. I really hope they rethink this decision but otherwise good luck with the business. read more

Unfortunately, due to the decline of service and professionalism here, I have to lower my original rating. What started as a well-oiled machine a couple years ago has now resulted in continuous last minute cancellations (as already mentioned in my original review), rescheduling, and inability to accommodate the volume of customers. Healthy Spot continues to overbook, and then is unable to fulfill grooming commitments and gives you a "take it or leave it" attitude. We won't be going back. read more

Healthy Spot - Rockridge - Before & After by Yamila - Pet Groomers Near Me - Berkeley, California

Lori is the best! she has been nothing but patient and understanding of our anxious and fearful mini poodle, Lola! Lola's anxiety and apprehension to the whole grooming process has been super slow, however Lori has never once been dismissive of us! all of this with the side that Lola comes back looking amazing! can't recommend her enough... read more

This place used to be so great. When they first opened the community and staff were wonderful but unfortunately, it's been a down fall. The retail is great, I've found amazing solutions for my pets and food/products I've never heard of. I understand staffing issues during the pandemic but the customer service when it comes to grooming is ridiculous. It's 2023, no one wants to work but to be rude to customers who went out of their way for an appointment just to be turned away last minute and abruptly. Supply and demand is one thing but to be demanding and thinking you are the only salon that can supply is bollocks read more

I've been going to Healthy Spot for almost 3 years now. My favorite groomer is Lori Ng, who grooms my 8 lb Maltese and 27 lb Cockapoo. She has such a huge heart for dogs, and is highly skilled, meticulous, and each time makes my dogs look like show dogs every time I bring them in. No joke! She is the real deal and I recommend her highly. The front desk folks are also very nice, helpful, and friendly, and will work with you to provide your pet's needs regarding diet and supplements. They carry a wide array of high quality foods, including freeze dried raw and raw foods, as well as treats, chews, toys and clothes. While grooming prices are not cheap, you get what you pay for and I can guarantee you'll be happy with the results!!! read more

I've been taking my dog here for a few years now and we absolutely love Eva! Every time I pick up my dog, she has a cute, accessory on! Now, here's the reason why I'm only giving Healthy Spot 1 star. After our last visit, I was informed that they have increased their price for poodles specifically (mix included) as it takes longer to groom poodles. My dog is a Maltese/Poodle mix and she weighs about 10-11 lbs and I usually pay $120-$130 plus tip. I'm aware that it's a bit pricey compare to other groomers, but, Eva is so good with my dog and the front staff are all generally nice so I'm willing to pay premium. However, with the price increase, I've been informed that going forward, my new rate will be $180. How do you justify a $50 increase for a 10 pound poodle mix dog? And the increase is only for poodle/mix? So the size of the pet does not matter? You can groom a 50-75 lbs golden retriever for less? This does not make any sense, and as much as we love Eva, I've decided to take my dog to another groomer. I unfortunately cannot justify paying $180 (not including tip) to groom a 10 pounder dog. read more

TL;DR - If you care how your dog is groomed, DO NOT bring them to these amateurs. Brought my spaniel here for a limited groom - feet, ears and sanitary. Somehow there was a miscommunication between the bather and the groomer and they trimmed all of the feathers (fur on the back of the arms and legs). This is NEVER done on a spaniel in standard grooming and specifically asked to leave them. It will take 6+ mo to grow back. I'm devastated. read more

Our go-to has always been Healthy Spot, previously the one in Mission Bay until they opened up the Rockridge store (thank god!) Our puppy Riley has always been afraid of grooming so we make sure to tire him out before taking him to the groomer. Riley's favorite groomer is Koko and she has always been great with Riley. We like to keep his hair short but still cute and Koko seems to know just the right amount of hair to cut so he doesn't end up looking like a rat. Lol. For a doodle like Riley, it takes her about 3-4 hours to wash and cut him. My favorite is the little bib or tie they always send him home with -- definitely cherry on top. Sadly, Koko is leaving California so we will be asking for another groomer at Healthy Spot. We are hoping they are as good as Koko! read more

Healthy Spot - Rockridge - Riley after grooming with Koko - Pet Groomers Near Me - Berkeley, California

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Brought my pup in today. Our groomer George was amazing! My dog is usually a handful but the way he took care of my boy was amazing! Highly recommend. read more

My puppy Roxie loves it here! We stop by as often as we can and are always greeted with love, pets, and treats! The employees here are what make this location special. I also love booking baths here! I haven't done a full groom here since the waitlist is so long and I don't know my own schedule far enough in advance to book something months out. But it's always great to stop in and get a little trim and some rawhide sticks! read more

My favorite store to pop in and visit with my pooch! They have a great array of high quality treats and toys, but the real gems here are the staff who have been nothing but amazingly generous with their time, their knowledge, and their heavy handed treat giving. I get my young Bernedoodle groomed here and am ecstatic with the results. And I credit much of his being the best boy ever to the additional socialization and care I've gotten from staff when we visit the store. They've been more invested in giving me detailed advice than my vet when it comes to my dog's care and nutrition. My pooch and I are better for having this store in our neighborhood and their staff in our corner. read more

Healthy Spot - Rockridge - My pooch right after a grooming - Pet Groomers Near Me - Berkeley, California

My mini English bulldog, Madge favorite spa experience is at Healthy Spot in Rockridge. The groomers are amazing and you treat her like a queen. Literally when I pick her up, she doesn't want to come back home with me! Healthy Spot feels like our extended family. Madge adores the store Manager, Audrie... most definitely her favorite hooman read more

Healthy Spot - Rockridge - Pet Groomers Near Me - Berkeley, California

So Sasha, my poodle just doesn't like being 'touched'...really, even at almost 11, petting by us (who have showered her with love and treats all her life - positive reinforcement only!) it's just not her thing. She's so smart, does lots of tricks and we love her and get, that's her. So, grooming at a salon, that puts her over the top. Abby always apologizes she's not perfect but she always looks awesome to us. And our other pup, Coltrane - she's not a fan of baths but she resigns herself to any situation she's in...We think they always look great and the staff here is always so helpful. So glad they joined our neighborhood. read more

Healthy Spot - Rockridge - Coltrane - Pet Groomers Near Me - Berkeley, California

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Took my puppy here for his first grooming experience! He had such a wonderful time and I'm definitely gonna come here regularly. You can tell that everyone here loves pets and will take good care of your dog. It was my first time taking my guy to a groomers so I was a little nervous, but right when I got there and talked to everyone, I knew he was in good hands. We had his fur washed, nails done as well as a sanitary trim. He came out looking fresh and with an adorable Christmas collar with bells. It was also super easy to make an appointment and I was able to make an appointment that day. It took about two hours and they text you with updates. Thanks so much for a wonderful experience! We will be back soon! read more

Healthy Spot - Rockridge - Pet Groomers Near Me - Berkeley, California

Albert gave our labradoodle a great haircut! she hasn't looked this good in ages. Thank you!

Not a good experience as a first time client. I brought my Chihuahua in for a shampoo and nail trim. First appointment was cancelled 2 hours prior. OK, that happens. They could not blow dry the dog as they said she was very anxious. This did not surprise me. After getting a text saying that they needed my assistance, I went into the store and was told about the blow drying and that she would be out soon. They then asked me if I wanted to pay to save time. OK, good idea.... Then the cashier suggested I add a tip. I felt uncomfortable and went ahead a tipped without the appointment being over. Someone came out and asked if I could help with the dog on the nail trim because she was very anxious. I had to go in the back where they groom the dogs and hold my dog while they tried to trim the nails. So, I guess they can't provide service for some dogs. $55.00 later, I leave with a wet dog and with partially trimmed nails. no one seemed to care. When I got home I blow dried my dog and trimmed the other nails myself. First and last grooming here. They don't honor your appointment time. They rush through service and you'll still pay full price. Overall awful experience for puppy's 1st grooming experience. Give them another chance? No thank you. There are better businesses that I would rather give $55 to. read more

We take both our girls to Eva, and she does an awesome job! Other groomers don't quite get them as round and cartoon like as we prefer, but after a grooming with Eva they look like the most adorable stuffed animals. Highly recommend read more

Just took my Yorkie puppy to Healthy Spot for the first time. It has been almost impossible getting an appointment with groomers over the past several months, and especially during COVID. After searching frantically yesterday morning I was fortunate to come across Healthy Spot and they were able to get us in today! I really appreciated the one on one with the groomer Ariel when dropping off my puppy. It was nice to feel comfortable leaving her with someone new for the first time. We are very pleased and happy with the hair trim and service provided! Kash wanted to say thank you to her Groomer Ariel for the fun spa day inclusive of a cut, new hairdo and snuggles! read more

Healthy Spot - Rockridge - Kash with Groomer Ariel (2.13.21) Healthy Spot - Pet Groomers Near Me - Berkeley, California

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We've been going to healthy spot since they opened and have always had a great experience! They're definitely on the more expensive side for groomers in the area, but they put a lot of care and time into the work. Eric is always so good with our dog and the handmade bows and ribbons are the absolute best touch! We get so many compliments on them each groom! read more

Amazing haircut! Eva did an incredible job on our cockapoo. We will definitely return!

I came in here to shop for an order and soon as I walked in the door the young lady I don't know her name, but I know she owns a cat that she had with her there, she was so helpful. Literally found everything that I needed within one minute and it was a couple of items that would've took me like 10 minutes to find Lol. I ended up purchasing some stuff for my dog. read more

Had a great experience with George! I was nervous to bring my dog in because it was her first time being groomed by any one, but George completely put me at ease. He clearly knew what he was doing my doggy came out looking fabulous and tail wagging. Will definitely ask for George next time! read more

We recently moved to the area and it's been a challenge to find a good groomer..especially one that's familiar with standard poodles! After a handful of bad grooms, we were so lucky to find Albert! Our standard poodle looks like a standard poodle again! I am so impressed with Albert's attention to detail, his undeniable knowledge on standard poodles, and compassion towards our pup. Albert did a speculator job and we've already pre-booked the next appointment. Thanks, Albert! read more

Healthy Spot - Rockridge - Pet Groomers Near Me - Berkeley, California

HAD A TRAUMATIZING EXPERIENCE TODAY WITH A STAFF MEMBER WHO HANDLED MY DOG WITH UNNECESSARY FORCE AND AGGRESSION DO NOT TRUST THE STAFF HERE! I AM CONCERNED FOR OTHER DOGS AS THIS INDIVIDUAL DISPLAYED SIGNS OF ABUSIVE HANDLING WITH MY DOG RIGHT IN FRONT OF MY EYES..I WORRY HOW THEY BEHAVE WHEN THERE IS NO ONE ELSE WATCHING I brought my pup in for a simple nail trim. The staff said they would check if there was someone that could do it and a woman comes from the back looking irritated and impatient by the request. They did not greet or look up at me, just put their hand out for the leash and began to try and pull my reluctant pup without acknowledging her or trying to gently guide her like most staff do. She resisted and I told her she was a little nervous and she just tried to pull her harder, essentially dragging her across the floor. It gets worse...she puts her on the table and aggressively grabs her paw...my nervous dog tries to move and pull back so she puts her body weight on her in a aggressive pin to the table and tries to forcefully hold her still instead of assuring her in any way. I understand the need to be a bit firm to get the job done but this was extreme and hostile and she made no effort at to even look at her say hello and put her at ease. She really frightened my dog with the force to the point that she begin to desperately try to get out of her grip, and showed her teeth and looked all around terrified confused. There was no need for this to escalate to this degree. Another employee offered to try and when he brought her back with care and patience, greeted her gave her a pet and simple comfort he was able to clip her nails no problem, only took a few minutes. I asked to speak to the lady and she refused. Zero humanity and obviously not a dog lover. No idea why they are still employed as it seems staff members were aware this is not a singular incident. I consider this animal abuse and someone with a cruel disposition like this should not be working with innocent animals. read more