DO NOT RECOMMEND. Had appointment scheduled for today, reschedule to Thursday, called to ask why and he said appointment was set incorrectly. Then he calls our home warranty and asked us to be reassigned and puts me on their do not service list, just for asking a question. read more

This company is a fraud....After being dispatched to my home to repair an oven, Vince never even opened up the oven to look before writing up over 700.00 in parts that needed to be ordered. This was after fighting with him just to make an appointment. After contacting another company for a 2nd opinion, my oven was repaired with a 58.00 heating element. Had he simply taken 30 seconds to do a basic diagnostic before trying to scam my warranty company, he would have seen the broken element clear as day. Other technician was in and out in 10 mins and my oven is working great! read more

This business is a scam and fraud!! Do NOT call this business for any repair in your home. I am a realtor and I used a home warranty company, whose name I will not mention. The warranty company sent this business out to diagnose and repair my dryer. I had to pay $107.00 for this visit. They came the first time and told me I needed a few parts and for the dryer to be cleaned out from lint. They told my son, I needed to have this done before they would come out and fix it. My husband spent a whole evening vacuuming the lint from around the drum and out. When I called them to tell them that the lint was cleaned out, they told me I voided my warranty by doing this myself. They told me it would cost $75.00 to clean the lint and was not covered by my warranty. The lint should not have been an issue in the responsibility they had of my dryer repair. I should have signed a waiver that they noted the lint and would have no responsibility of a possible lint fire in my home. The lint had nothing to do with their responsibility of repairing the dryer. I called them to let then know the lint was cleaned and to schedule the repair. He told me there would be a charge of $75 when he arrived. I asked him, what for?, since my husband cleaned the dryer himself. He said he would have to check with his regional manager to see if the charge could be removed....what? they didn't do anything. They showed up at my door when scheduled, but his business manager, Jessica was introduced to me. Why is the business manager with him, I already knew we had a problem. He went up and took the dryer panel off and claimed the lint was still there and shut it up and said, we are out of here. I told him if it still needed cleaned he had my permission to clean it and I would pay the $75...I have been without a dryer for a week now. He ran down my stairs, opened the door and demanded the business manager to leave with him, and he closed the door and again said, he was out of here. I noticed also that they weren't even in a company vehicle or anything that proved to me that they were from a repair company. I looked them up on line after they left to see that they have a one star rating. My opinion is this company is ripping off warranty companies by taking their service money and not completing the work. Please DO NOT support this business as you will be scammed. read more

Got referred for a Sears warranty claim for this company. First time no showed and claimed he never saw the job email. Then rescheduled and no showed for that job. Now I have reached out to Sears and they recontacted them to reach out to reschedule and I've gotten nothing. No phone numbers work for this company and they have no legitimate website. read more

Two years after Jane S's review, but the same story. Scheduled through Sears Home Repair to come out for a warranty claim. No pre-visit phone call, did not show up as scheduled, did not call to re-schedule. Their phone number given to me by Sears doesn't work. Phone number listed by Yelp is always busy. read more

They were scheduled to come out and fix my refrigerator. They didn't show up and won't return phone calls.