Best hygienist! Thankyou Katie Their Staff works with u…read moreanswering all questions Dr Natalia is excellent... I've been going for years

Worst dentist in Pittsfield MA - spent well over 5K for top dententures only to realize that I…read morecould not chew food any longer - after many office visits and no apparent solution- went for another opinion - well looks like the dentures are not fitted properly to my mouth!!! Need a new upper plate! If you are in need of a dentist - NO NOT GO TO THIS OFFICE!!!!! They only want your money! Ken Lussier, Sr. Pittsfield MA

I was in the Berkshires for a week and One of my crowns fell out of my mouth-…read moreI called and I was given appointment the next day. Everyone in the office is so kind and professional I would highly recommend them even though I only had something minor done. If someone takes great pride in something small you know they're going to do a good job when it's something big I would definitely trust them100%!

As usual, I received a very cheerful, friendly greeting from the staff as I walked into the office…read more As usual, they took me on time. The hygienist Dianna is just wonderful! She's always so nice and my cleaning was comfortable, pain free and thorough, followed by a gentle exam by Dr. Nieca, who is amazing! I made my next appointment and I was out the door. I LOVE going to Dolce Dental!!! NO KIDDING!!!

After instructing the inept office Mgr. about the procedure on filing claims to the insurance Co. ,…read moreas to setting up a review on a rejected claim, they still couldn't manage to get it right. Even after paying half of the rejected amount ( $ 1000. I paid $ 500. ) They proceeded to hire a lawyer and bring me to small claims for the other 500. Getting them to try and initiate a 'peer to peer review' with the insurance Co. They took the 'not our problem' attitude. Getting them to do the little bit they did , after "I" learned from the Ins. Co. how to proceed , was like pulling teeth . What a Guy.

I had a tooth infection and Aspen got me in same day, which is the only good thing about this…read moreplace. The dentist immediately told me I needed my tooth removed and an implant put in. He also told me I needed a new retainer for some reason he did not explain. I was concerned with how quickly he jumped to tooth removal and how fast they had me at a sales desk trying to book everything.The process felt rushed and almost like I was on a conveyer belt to the payment department before I walked in. I made two second opinion appointments with local dentists the following week, and both told me getting my tooth removed was absurd. Each also told me it was ridiculous the dentist at Aspen hadn't cleaned the area around the infected tooth which is step one in any treatment plan. I also went to an orthodontist regarding my retainer, which Aspen said needed replacement despite not even having it at my appointment. They said my retainer was perfectly fine and there were no issues with it whatsoever. I'm now under the care of another dentist who says tooth removal is a last resort and does not believe I'm every going to get there. My advice is to: 1. Make sure you do have a local dentist so you do not need the services of Aspen. 2. If you do go to Aspen in an emergency and they suggest something serious, get a second opinion.

You guys are awesome!! Thanks for getting me in early. See you in 2 weeks for round 2read more

This office has been in chaos for months and the scheduler has come across as hostile and rude…read more Issues with staffing have caused multiple cancellations or changes to appointments, including changes that were made and then communicated to me after the fact. Phone calls with the scheduler have been unpleasant and hostile. I cancelled my last appointment and will not be returning.

Absolutely terrible customer service. I had three appointments scheduled and all three were…read morecancelled without any notification. I drove an hour and a half to this office only for them to tell me they cancelled the appointment, claiming that they called me. I pulled up my call logs and had received no calls from them. The hygensit who helped me was fantastic, and the only reason I went back after the first experience.

Just finished my first complete implant procedure with Dr. Schmidt. All done. Perfect!!! Ready for…read morethe new tooth. This whole experience with Dr. Schmidt was excellent!! Better than I could possibly hope for. My previous five implants with different doctors were a mixed bag. Painful, unsuccessful and expensive. Not with Dr. Schmidt!! Fast, painless and 100% successful. Ellis Dental Clinic in Schenectady, NY quoted a price of $8,000 for this front tooth implant. Dr. Schmidt charged $2,600. A bargain and such a professional procedure. I have two more implants needed and I will be contacting Dr. Schmidt for them.

Today I went to Carver family Dentistry for my hygiene visit. First I'd like to say that I just…read morelove this practice. It is friendly, everyone is always improving their knowledge, and there is a wealth of holistic information available from the doctor and the staff. When I left today, I said to Kelly the receptionist, I am one of very few people who can say that when I go to the dentist I have a good time. But I always do Carver family Dentistry. The work level is superb and the staff is extremely personable and helpful. It's a skilled and comfortable practice.

I have an innate fear of dentists because of all of the witch doctors that I had to use due to…read moreinsurance. Before we bought in the area, we were visiting our daughter when a cap that was installed by one of the witch doctors came out on the plane. Dr Carver is my daughter's dentist & she called explaining my emergency to the doctor. She had me come in right away & she made the repair (the right way, I haven't had a problem with it since). I was impressed by her chairside manner & how quickly she made the repair. We moved into the area shortly after that (from fla, yeah I know but we moved to be near our grandkids after retiring). Dr Carver has been my dentist since we moved up & I can't say enough about her manner & how professional her staff is. I haven't always taken the best care of my teeth (shame on me) & my fear of dentists (wouldn't go unless I absolutely had to) left my mouth in poor health. She has never been judgmental & my mouth is the best it's been since my early teens.

My grandson is in Camp in the Berkshires. Suffered a traumatic injury to his mouth two front teeth…read morewere hanging out. Walked into the office and was treated with the most compassionate and Professional Care I could ever expect. Doctor Laura and her staff went over the edge to help. I felt like I knew them for a hundred years. I would highly recommend this office.

If you think getting braces early saves money think again. My son is getting them again at 14 yo…read moreafter a full round of braces from Yarmosky. Spent $5000 before with Yarmosky and now spending $5000+ again elsewhere . If you like Steve leering and hitting on your wife this is the place for you. No sympathy for child's pain and misleading information on recovery and surgery. If you need assistance for poking wires in the cheek they will gladly address that after the weekend or when available. I had to buy a kit for trimming wires due to the Friday appointments that left my child in pain for the weekend. Go elsewhere!