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    Bernalillo County Government

    5.0 (1 review)

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    8 years ago

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    US Post Office

    US Post Office

    2.3
    (8 reviews)
    1.1 mi

    Angela was extremely rude, abrupt, unprofessional and called me names. When I asked for the…read moresupervisor she recited to give it to me.

    For many many years it was a pleasure visiting this USPS location. Those days are over! They are…read morenever there during hours posted on door, you always have to ring a bell then wait a WHILE. The scowl on the female employee is ridiculous. Today there is a tape dispenser right next to credit card machine but it was empty. I needed about an inch and half piece and the agent told me it was $8.00 I laughed and she proceeded to scan a small roll of tape, I told her I thought she was joking and she said and I quote "tape has never been free, there are cameras and I don't own the place". I said wow over the last 10 years if I needed a tiny piece of tape it was provided. She then said that's why the ever always so kind gentleman wasn't there and she was and told me sarcasm was uncalled for because I said he was always kind and helpful, SHAME ON HIM. Seriously can't believe the cost of shipping to be treated like they are providing free services to the public. Do yourself a favor and drive to the Broadway location. More than one miserable agent working and they are actually open the hours that are posted. I always give people the benefit of doubt, maybe she's having a bad day... this is the 3rd time I've been here in the last 30 days and I think she's gotten more hateful. Find another job if this one causes you so much misery. Maybe dealing with customers just isn't your thing.

    Photos
    US Post Office
    The most adorable post office you'll ever send a love letter from.
    The most adorable post office you'll ever send a love letter from.
    US Post Office

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    Main Library

    Main Library

    4.3
    (13 reviews)
    1.7 mi

    I really love this library location! I attended a toddler reading session today (Monday). The…read moreseparate playroom is really nice & the kids area itself has a lot of books that are great. I felt safe while in the kids area - noting that since it's DT. Parking was a breeze- I found a spot around the corner with $1/hour rate. I'd attend this every week if baby sessions were available on weekends! But for those that parents that happen to be available on weekdays, this seems like a gem.

    I have been to public libraries in 5 other large cities in the US west. This is easily the worse…read more It started with the 8 or 10 men hanging around on the street near by. Then the three men hanging around the entrance. I was parked in a lot that required payment. I tried to pay but failed. Inside, a lady was extremely helpful with me looking at old copies of the Albuquerque Journal. When I returned to the Parking, I had a ticket. I immediately called the out of state phone number telling them the text system didn't work and I offered to pay the $6. Very quickly she told me to call Disputes and hung up. So I went back to talk to the people at the Main Desk about how confusing the parking was for a first time visitor. Zero customer service, helpfulness or give a darn. Only in a library, could you treat customers like this and remain in business!!!!!

    Photos
    Downstairs YA room.
    Downstairs YA room.
    Downstairs YA room summer poster.
    Downstairs YA room summer poster.
    Downstairs YA room computer area.

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    Downstairs YA room computer area.

    Bernalillo County Government - publicservicesgovt - Updated June 2026

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