Good Shop! Excellent Services! Always there when you need them, except Sat/Sun! In/Out in 1 hr!read more

Made an appointment, diagnosed, sensor delivered and installed in one and a half hours. The MOST…read moreEFFICIENT, HONEST service in my 40 years in St. Augustine! I have put them right up there with my air conditioner and generator folks!

Deceptive!!! I just left your facility after getting an…read moreonline quote (with a quote number emailed) and was charged double the quoted price. I would never go here or recommend this company and their bait and switch tactics. I am calling the Florida Attorney General to file a complaint under The Florida Deceptive and Unfair Trade Practices Act (FDUTPA)

So far so good. Brought my car for oil change and seemed like the layout and system they have…read morechanged. All new people except one guy who's leaving...but overall I would come back. They seem nice and had a manager finally who professional

Our family of four plus a dog were about to drive back to Atlanta, when our car failed. Of course…read moreit was 4:45pm on a Friday. Fortunately we were less than 2 miles away from A1A Auto. I called them, and they were very helpful. They stayed past 5:00 for us, identified and fixed the issue quickly, and charged us a very fair price. We made it home that night. I could not have been happier. Thank you, gentlemen!

Developed a flat tire on A1A. It was close to closing time but pulled in to check out our tire…read more We were told that they don't work on tires but would do what they could to help so we could get back on the road. They found a large bolt and determined the tire was not able to be used so they graciously put our spare on and checked its pressure. The pressure was low so air was added to get us going. All this was done with kindness and genuine concern. They would not accept payment for services. We left feeling we had found a place we could trust for future auto services and will definitely go back when necessary. They were very professional. We appreciate the help and kindness. Jeff and Barbara

Horrible experience. Long story short, my daughter was told the issue only after calling on the 3rd…read moreday the car was at the shop. We ordered the part(confirmed part with the shop), dropped off the car and the part. The shop waits untill the afternoon my daughter was to pick up the car to tell her its the wrong part. My daughter didn't deserve to be treated that way. Needless to say she won't go back there.

I was referred to Tuffy's by a good friend. I have had such great service with Tuffy's on Race…read moreTrack Road. The staff are so nice. You feel welcome! You feel they are honest with situation and pricing.

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

Took very great care of my sister and held her car over the weekend since she lives in Titusville…read moreand the car had an issue mid trip home. They took her car immediately and had it rdy to go the wry next business day. Highly recommended! They came with local Tow truck driver approval on the quality mechanic who's not trying to break your pocket book.

Clear & fair pricing. Helped me find battery for my car as…read morewell. Nice & friendly Hope to visit again

Carroll's recently moved to our area and we've been happy to have an indy shop nearby that…read morespecializes in BMWs and other German cars. In a short time, all of our cars have had a visit for either maintenance or repair - one of the repairs was a complicated turbo issue. And in of our visits, we've had good customer service and quality workmanship. We have been to other shops and feel like we've gotten fair pricing.

I have been dealing with this business for a few years and have not had an issue until now. The…read moreshop has moved to a new location in St Augustine. Scott failed to update his business info with the credit card processing company so my initial transaction declined. Scott clearly did not know how to use the new credit card system at his new location. He gave me an attitude like it was my fault he failed to do what he was supposed to do as a small business owner. I will NEVER do business with this shop again. I recommend you find another shop in Jacksonville, as opposed to making the drive(or tow) to St Augustine. I will be going to Sam's Automotive in the future.

I had a Mass Air Flow error on my 2019 Chevy Cruze. Also had a TPMS (tire pressure monitoring…read moresystem) that needed to be replaced. All done in a day and the price was not hateful -- 400 bucks for both including labor. Today the check engine light came on again, related to the MAF. Another MAF related error came up. I happened to read about the air filter before I drove down and mentioned it to Schaeffer. After checking, discovered the filter had warped causing part of the issue. Schaeffer replaced it for free! Always fair and customer driven. Cheers!

I requested a quote to replace the Mass Air Flow (MAF) sensor on my 2019 Nissan Rogue Sport…read more The shop quoted $388.65 for the OEM sensor, $80 labor, plus $199 for "reprogramming the module," for a total of $744.15. As someone who works on cars myself, I know that a MAF sensor is plug-and-play on this vehicle and does not require any programming. The "reprogramming" they quoted usually just means driving the car around to recalibrate the computer, which takes minutes, yet they charged $200 for it. When I spoke on the phone with a representative who gave the name "Trevor," he said the reprogramming might not even be needed, but they wouldn't know until after doing the work. To me, this interaction felt untrustworthy. He also used jargon unnecessarily to make it sound more complicated than it is, something any reputable mechanic shop should avoid. The labor to replace the sensor is typically 5-10 minutes, and the part can be purchased OEM (Nissan factory) for ~$230-$250. My advice: get a second opinion or buy the part yourself to save hundreds of dollars.