First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

Fast, reliable and affordable car service/repair. They worked on my car and were transparent on the…read morecost and breakdown of services. They were easy to deal with. Will use them again.

Only auto shop that has ever taking the time to save my number to answer the phone with, "How's it…read moregoing Mr. Patterson". A+ customer service all around. Never want your wallet just want you to be satisfied and safe driving your car. I missed my small town auto shop after moving here, but thankfully I found Durbin Motorworks. I want to keep this place a secret, but they deserve your business, and you can't afford not to pick these guys.

Great service, good people and prices are amazing definitely recommend this place to get work…read moredone!!!!!

I thought my car had a problem but I was wrong. It was fine and they told me so and charged me…read morenothing. Very honest people

I had a Mass Air Flow error on my 2019 Chevy Cruze. Also had a TPMS (tire pressure monitoring…read moresystem) that needed to be replaced. All done in a day and the price was not hateful -- 400 bucks for both including labor. Today the check engine light came on again, related to the MAF. Another MAF related error came up. I happened to read about the air filter before I drove down and mentioned it to Schaeffer. After checking, discovered the filter had warped causing part of the issue. Schaeffer replaced it for free! Always fair and customer driven. Cheers!

I requested a quote to replace the Mass Air Flow (MAF) sensor on my 2019 Nissan Rogue Sport…read more The shop quoted $388.65 for the OEM sensor, $80 labor, plus $199 for "reprogramming the module," for a total of $744.15. As someone who works on cars myself, I know that a MAF sensor is plug-and-play on this vehicle and does not require any programming. The "reprogramming" they quoted usually just means driving the car around to recalibrate the computer, which takes minutes, yet they charged $200 for it. When I spoke on the phone with a representative who gave the name "Trevor," he said the reprogramming might not even be needed, but they wouldn't know until after doing the work. To me, this interaction felt untrustworthy. He also used jargon unnecessarily to make it sound more complicated than it is, something any reputable mechanic shop should avoid. The labor to replace the sensor is typically 5-10 minutes, and the part can be purchased OEM (Nissan factory) for ~$230-$250. My advice: get a second opinion or buy the part yourself to save hundreds of dollars.

I got some minor transmission work done here this week. These guys are top notch! They are…read morefriendly, responsive, and communicate. The office is really clean and they provide a shuttle service and their van is also very clean. The service provided was top notch and the problem I have seems to be resolved. They also provide a very comprehensive inspection report which helped identify issues that I didn't know I had. If you're like me and don't like typical mechanics that talk down to you, go to these guys. I'd recommend them to everyone!

They just replied to me like they explained any of this to me over the phone. "Communication is…read morekey"... they didn't communicate anything with me. Absolute joke. It's only key when you're trying to defend yourselves online. CBA clearly doesn't value communication and customer service. Also, they mentioned that "be wary of other shops that try to get you in the door and then add to your repair estimate." Well guess what, they didn't. I actually ended up saving $700 by taking it to another place in the same shopping center and didn't get change ordered. I recommend everybody going to a place that will do the right thing for their customers.

Justin Comer absolutely nailed the buying experience. No pressure, easy to work with, and very…read moresteady throughout. Really glad he was my sales professional!!! The C8 is a stunner too

How many Chevy and GMC vehicles are still on this lot with defective clear coat from the factory…read morebeing sold to unsuspecting small families like myself with zero accountability or remorse? If you want to skip a similar experience like mine I would definitely avoid this dealership. My next phone call today will be with The Better Business Bureau.

I use Shipman Auto Repair for my Cadillac XT6. Whether you need routine maintenance, complex…read moreelectrical diagnostics, or major mechanical repairs, Shipman Auto Repair provides the expert craftsmanship your GM vehicle deserves. This is my first Cadillac after owning 27 vehicles over my lifetime and having been disappointed and let down by Cadillac Service at Dealerships in Clay & St Johns County I now take my car to Shipman's for routine and scheduled maintenance work.

I had Shipman Auto Repair do a (short notice) pre-purchase inspection on a used vehicle, and I was…read moreextremely impressed with them. They were thorough, honest, and took the time to explain exactly what they found without trying to scare me into unnecessary repairs. They identified issues that had not been disclosed to me, documented everything clearly, and gave me a realistic idea of what needed attention now versus what could simply be monitored. What I appreciated most was that I felt like I could trust their opinion. They were professional, straightforward, and clearly more interested in helping me make an informed decision than selling me something. I will absolutely use Shipman Auto Repair again and would highly recommend them to anyone looking for an honest, knowledgeable mechanic.

Horrible experience. Long story short, my daughter was told the issue only after calling on the 3rd…read moreday the car was at the shop. We ordered the part(confirmed part with the shop), dropped off the car and the part. The shop waits untill the afternoon my daughter was to pick up the car to tell her its the wrong part. My daughter didn't deserve to be treated that way. Needless to say she won't go back there.

I was referred to Tuffy's by a good friend. I have had such great service with Tuffy's on Race…read moreTrack Road. The staff are so nice. You feel welcome! You feel they are honest with situation and pricing.