Isabella & Steve assisted me In getting Midnight's 2nd oil change. Today I went to Valvoline on…read morestate road 16 in St. Augustine Florida. It was a super quick service.

DO NOT let this place touch your car…read more I asked if they could do a transmission fluid replacement since I had a coupon for it. First guy said no because my 4Runner doesn't have a dipstick. Then the assistant manager said he could do it. He put the wrong transmission fluid (Toyotas require Toyota WS TF). Immediately after my transmission started to slip in 3rd gear. After battling with the GM they agreed to replace with Toyota WS fluid but they didn't flush the system. The contaminants of the wrong fluid are still causing slippage in 3rd gear and I got a diagnostic from Toyota stating Toyota WS is required for my 4Runner and that the slippage is caused by the contaminant of wrong fluid. They still denied my claim. This company ruined my transmission and is refusing to take any ownership of their mistakes. This is our family vehicle and now we feel unsafe driving it. Valvoline has lost a lifetime customer because they won't own up to their mistake.

I was a walk in with needing a "new" used tire. Wasn't sure why my tire was flat. AAA removed it in…read morethe morning and did not check to see what was wrong. In less than an our Joey took charge and had my old tire evaluated, repaired, donut removed and old tire back in place. Not enough superlatives for how fast, efficient, kind and professional he was along with Gracie and the whole crew. You guys rock!

This shop and the other shop for big trucks are go to mechanics in St Aug. this place is very…read morereasonable on price and does great work. Wouldn't take cars anywhere else

Supposed to be 10 Minute oil change. It ain't. First you…read morehave to wait your turn. Two bays two cars in front of me should be 10 min for them then me. Been here 20 minutes already and you have to stay in your car. Next time a place where you have a waiting room, bathroom, etc. value I'll add when they charge me. So it's minimum $103. And they only have one guy doing the oil change so one bay going. Next time grease monkey.

This location is Grease Monkey now and I am so glad that I stopped by to get my oil changed…read more It is hard these days to find a company that gives good service at a fair price. After my experience at this Grease Monkey location I can say that I have found a company that I can trust to give me a professional, courteous and honest recommendation of what my car needs to keep running smoothly. Jose and his team performed an excellent job checking out my car. I feel confident that this is a mechanic that I can trust with my car. Thank you!

8/16:25 ~7:30 pm. First time customer and will definitely be back and will recommend due to the…read moreprofessional, trustworthy/reliable, and personable techs as well as accurate work on vehicle. Gabe and Skyler serviced my vehicle. They both were professional and personable as well as gave my dog some attention. I wanted an oil change, new air filter, wipers along with coolant check. Gabe agreed with everything except air filter and showed me it was still in good condition in which after I looked, I agreed. Gabe also showed the coolant was just showing signs of weakening but also would last a bit longer also. That built a level of trust to start with. If we just had more techs like this. I have over 328k on my Explorer and turning over responsibility for servicing to others, it's nice to find a team I can trust. That makes this a great value! The service was accurate and after I got home I saw no issues but one, wrong email that I will correct tomorrow. I also like the warranties for any issues. Thanks team Gabe and Skyler...Hope to see you guys again!

I have been servicing my vehicles at this location for the past year and, up until February 2,…read more2026, I was satisfied with the work being done. Unfortunately, on that date, Take 5 made a serious mistake during my oil change--approximately 5 quarts of oil erupted out of the reservoir like a volcano. Despite this, the staff did not take the necessary steps to properly address the issue before sending me on my way. The next morning, I noticed fluid on the ground beneath my vehicle. I immediately called the store, but no one answered. I drove there in person and was told that no manager was available, and the staff made it clear they did not want to be involved. I was instructed to return at a later date. I then contacted their corporate office, which provided minimal assistance, though they did notify the local District Sales Manager (DSM). He called me the day after my visit. When we met, he apologized, inspected the vehicle, and found excessive oil throughout the engine bay and chassis. He cleaned both areas and assured me the vehicle should be fine. The following day, the leaking continued. I reached out to the DSM again, and he informed me he would file a claim with their insurance company on my behalf. Now, a month and a half later, neither the insurance company nor Take 5 has taken responsibility or provided any resolution. My vehicle has been sitting at the mechanic's shop and will not be released until their bill is paid. I have escalated this issue to Take 5's executive team and filed complaints with the BBB in hopes of finally resolving this fiasco. My recommendation to future customers: avoid taking your vehicle to any of there locations. Yes, the oil changes may be quick, but the risk of damage--and the lack of accountability if something goes wrong--is simply not worth it. Additionally, their staff is not ASE certified. For the small amount you might save, you're likely better off going to your dealership.

My job consists of a lot of travel. I took Midnight for her 30,000 mile service. She's been so good…read moreto me in the highways and backroads. I dropped Midnight off at 7am. She got an oil change, fluids topped off, tied rotated and checked for any issues. Before I could finish making breakfast, I got the call that Midnight was ready. 8:30am.Being a Fleet vehicle, we also get the best rates. It's worth the time spent. Just quick, smooth service. If I had known that it would be that quick, I would have waited in their spacious lounge area. Maybe next time. Mahalo for your service

I love them! They do professional services especially Glenn Hood…read more I had first estimate with the other shop it was so expensive and couldn't take my car fast but two weeks. However I got best negotiations with Glenn at Firestone and they could take my car in next day. Blessings.

was in and out with no issues whatsoever so ever. the Manager, Cooper, valued my time and made the…read moreexperience quick and awesome. quick and easy oil change. Everyone was super nice and helpful and price wasn't bad all all.

They make up the prices and add bs fees. This time they started at a ridiculous price and worked…read moredown.Do Not Trust These People! If you dont listen and end up at this place, bring a negotiator.

Honest, clean and friendly staff. Val worked with me to afford the 2 run-flat tires and offered…read moreadvice for extended tire life.

Used to love tires plus went there for any need or worry. Till I just called the store for a quote…read moreon a ac compressor. Carlos was very rude and acted like I didnt already verify the issue. Then proceeded to not quote me and tell me that the ac system is very difficult. And it might be the condenser. Which normally I would have agreeded with if it was in the shop. Never using tires plus again.

Great service, great staff and great pricing all in a timely manner! No need to ever go to a…read moredealership and pay those high prices!

From the owner: Grease Monkey, located on N. Ponce de Leon Blvd, St. Augustine, Grease Monkey offers a full-service…read more15-minute oil change. Open Sundays for your convenience, we provide brake service, AC recharge, tire rotation, and tune-ups. Conveniently located near the Fountain of Youth Archaeological Park and Vilano Beach, our shop makes car care easy while you're exploring local attractions.

Did exactly what I asked for with a car that was sitting for a long time. I know the car needs more…read morework, but he was not pushy at all. Had zero issues with communication or pricing

Little rough around the edges but they do great work and price fairly. I've used them repeatedly…read moreand will continue to do so.