Friendly knowledgable staff! Great Covid policy! They assisted with the purchase of an e-bike, kept me in the loop as we waited patiently for it to arrive and then prompt assembly. I would also recommend them for hockey gear and fan paraphernalia! Lots of great Christmas gifts. We have also purchased high end scooters ready for the skate park! Our go-to for skate sharpening, we have never had a bad edge. Finally, they are very community orientated, they support local, therefor so do we! read more

Absolute worst experience I have ever had at a Lethbridge Business. I brought my bike in for a tune up and new tires in the Spring. ($180) It was returned and besides different tires, it looked just as dusty and dirty as it did when I brought it in. But, I didn't expect it washed, so I thought nothing of it. Until I rode it and began screeching. Loudly. Pedaling or just coasting. I've had this bike for years and it has never made a sound until I brought it in. I took it back in and they couldn't duplicate the sound, but said to record the sound if it does it again and bring it back in no problem so they could solve the problem. They also said that the chain looked rusty and dry and could go for some chain lube. (I came to learn later that greasing a chain is part of a tune up. That chain was rusty and dry AFTER the tune up.) So, we went out and bought chain lube ($15) and greased it. Two rides later, the screeching was back in full force. So, brought it back in and a different guy asked me, loudly, in a crowded store, how much I weighed as that might be why it's squeaking. I've ridden this bike for years at the same weight and it has never made a sound until I brought it in. I digress. I leave the bike there for a week and half until they can get to it. They phone. There is a broken part they found after working on it for 6 hours. It would cost over 150 dollars to fix the part. We tell them no. We go to pick up the bike and are charged for them checking it over and breaking and needing to replace some plastic on the spokes. We are charged almost $70 for looking at the bike. So, now we have spent over $250 on a bike that sounds worse than when we brought it in for a routine tune up, have to go out and buy a new bike, and have worse self esteem and anxiety than when we started this whole process of my 70 year old dad trying to do something nice for me by having my older bike tuned up. I would never recommend this store and in the future, would just replace a bike every few years rather then have it tuned up, as it is just not worth the stress of dealing with Bert and Macs. read more

I went to Bert and Mac's with the intent to start looking at figure skates, and Carl was so helpful, cheerful, and friendly that I ended up to purchase a pair of skates. I cannot wait to put these beautiful skates to use. read more

Daniel Court was such a huge help! He went the extra mile and made us feel very welcomed. He took care of our 4 year old and got him set to learn how to skate come winter. I could not recommend this store more, and when you go ask for Daniel! We'll be back! read more

Got new skates here. Cooper Prive assisted me and did an amazing job. 10/10 experience.

First time there and I bought a pair of skates. The guy that helped me was real patient with me. I believe his name is Matt. Hope I didn't get that wrong because he did a great job. I had to buy a pair with them fitting and feeling right before I would put down the money. I don't have the ability to return them because I live in Montana 5 1/2 hours away. Really good customer service and the prices seemed fair. The only negative was what they listed on their website didn't match what they had in the store. Especially skates. I looked through their website so I could get an idea of what I was going to have to spend. I was hoping to get more than skates but since they didn't have skates at the prices they showed on the website in the store. So I only got skates. If I go back to Lethbridge I would go back. read more

This place is unlike any other Source for Sports that I've ever seen. They work with their community and in tune with what people want to see. Plenty of source for sports have a bike shop, but nothing like I've seen in Lethbridge. They cater to Lethbridge's tight free-ride and downhill community and get behind a bunch of the crazy ideas the kids in that hood have to progress their sport. They built me a custom Brody decked out with Transition parts for an insane price. I cried a little when it was stolen, and is one of my most favourite bikes I've ever owned. They worked with me to build the bike I wanted at a price that was definitely more than reasonable. read more

Good array of stock and the staff were great while fitting my 3 year old with new skates! Quite expensive but quality products read more

It's like no other that I've been to, the staff will always help you and they all know what their talking about I love going there it's a different experience every time, and I really hope on getting a job there that would be amazing!!! Keep up the great work. read more