They were great and took care of our dog quickly. You might have to wait for non-emergency…read moredetails, but that is because they have another emergency.

Never go here. They won't even give advice over the phone for a possible food poisoning emergency…read more They just want your cash. The "friendly fun" pictures is just a cover. If you want a Vet that values your pets safety over the *CHA CHING* coming first, go to Family & Friends off Elizabeth Street.

From my initial call to the facility, I found the receptionist to be professional and willing to…read moreanswer my questions about appointment availability and estimate. The staff was caring and professional. I was able to talk with the radiologist after the ultrasound and get my questions answered. Unfortunately we did not discover the reason behind my dog's unexplained fever and illness. I appreciated not feeling rushed and the clinic staying on schedule. Waiting for the appointment to begin, I did find it somewhat off-putting to have to listen to the front desk staff discuss personal or non-business related issues. This seems to be a common issue though with many businesses these days, both retail and medical.

My daughter took her dog to four seasons on July 15th, using their after hours service to have her…read moredying dog humanely put down. Did they do that?? No they convinced her to run tests and blood work to the tune of $900. Canda puts people down for minor things, but four season can't even put an old dying dog down. A dog who is actively dying!!! Even if they are nice people they are incompetent of their job!!!!

There truly aren't enough words to express how grateful I am for Countryside Veterinary Hospital…read moreand the incredible team there. My dog, JoJo, has been through more health challenges than I ever imagined--from pancreatitis and gastroenteritis to a CCL tear, iliopsoas degeneration, recurrent UTIs, and incontinence. Through every diagnosis, every setback, and every difficult decision, Dr. Latell and the entire team have been there for us with exceptional medical care, compassion, and patience. While Dr. Latell has primarily overseen JoJo's care, I have had wonderful experiences with every veterinarian at the practice. It's clear that everyone genuinely cares--not just about their patients, but about the people who love them. As an anxious pet owner, I've never felt dismissed or rushed. They always take the time to answer my questions, explain my options, and make sure I feel comfortable with every decision. The greatest compliment I can give them is this: I trust them enough to perform JoJo's upcoming surgery. Handing over your best friend for surgery is one of the hardest things a pet owner can do, and I have complete confidence that she is in the best hands possible. Countryside has cared for both JoJo and me during some of the most stressful moments of our lives. They have treated us with kindness, empathy, and genuine dedication every step of the way. Thank you, Dr. Latell, and thank you to everyone at Countryside Veterinary Hospital. You have made an incredibly difficult journey so much easier, and I will always be grateful for the care you've given my best friend. I wouldn't trust JoJo with anyone else.

Countryside is my everyday vet for vaccinations and heartworm meds but this week I had an emergency…read moreand they exceeded all my expectations. My dog Hades, a 13 pound Yorkiepoo, was attacked by a large dog while on a walk. I called and the staff got us in for an appt immediately. Their compassion and care was top notch! Thankfully Hades will be fine but he did need wound cleaning, x-rays, and tubes in the wounds to ensure proper healing (the punctures were a lot deeper than it appeared on the surface which can be extremely dangerous). Dr. Latelle and Ani were both amazing, they explained all the options, risks, and benefits of each procedure so I felt I could make an informed decision. Hades has a preexisting issue with seizures so every procedure was weighed carefully against the potential risks, we thoroughly evaluated them all and Dr. Latelle consulted with her colleagues for the best outcome. I did not feel pressured or rushed and asked lots (probably too many) questions. I believe they treated Hades as one of their own, carefully monitoring and loving on him the entire time he was there. If you are looking for an excellent veterinarian team give them a try, you won't be disappointed. On a side note they were completely upfront with the cost and it was exactly what they quoted and worth every penny.

Excellent care. Dr. Arnold fit in our family's exotic pet (a fancy rat) on a booked day in Fort…read moreCollins last week, so she could be seen asap. He ran a test, forwarded results to csu hospital for follow-up re surgery, took time to speak with us--truly AMAZING care. (The first time he met our pet, a month earlier, he hung out with her and us for a good while before starting the exam, so all of us felt at ease and calm and welcome.) Dr. Arnold is wonderful. What I appreciate most about the Fort Collins office that we visited in May is the knowledgeable, responsive staff who make time for both urgent and non-urgent consultations. Grateful to have found Dr. Arnold and Raintree through friends. Highly recommende.

Updating my review to 2 stars. The vets are fantastic. It's a real shame that they don't have…read moreadequate support staff. Everytime I call anymore, it's a struggle to get what I'm requesting. Copy of chart notes so I can submit a claim to insurance? Took 4 calls & having to lay it out as simple as I can "I need the notes that the Dr wrote after he saw my dog today. I do NOT need a receipt." Trying to get meds? Half the time I'm told they can't order that medication for me. The other half... they call in meds to a compounding pharmacy since my dog is small. BUT THEY DON'T HAVE IT COMPOUNDED?? I had to tell the same staff member 3 times that yes, i did, in fact want the medication compounded. And then I get a follow up text "just to confirm, you do want this to be compounded?" Last weekend was my breaking point. I took my dog in for a quick blood draw. I was there for an hour. They never drew blood. There were animals in and out. Both for tech appointments and to see the Dr. My dog sat in the back the entire time while I sat in the lobby. I asked several times if it was going to be much longer. After 45 minutes I did tell the manager to please just give me my dog. That took yet another 15 minutes to get my dog & pick up medication. I'm disappointed, because I felt like the vets gave my pets top notch care. But if I can't trust the rest of the staff and constantly deal with frustration anytime I contact them - I can't do it. I am waiting for my dogs records - which has yet again been a struggle.

Everything was made super easy for me when I was the most worried of my life. Ava was so kind and…read morehelpful to me when I needed to set up a necessary tumor removal for my cat. Everything went perfectly and Dr.Erickson walked me through each step- including the aftercare. I was so grateful for everyone in the office. I would recommend these guys to everyone needing services.

We called around for best practices and prices for a back left leg amputation, and Animal Works was…read morethe best option for us from Colorado Springs to Fort Collins. The surgeon and everyone in house were all extremely knowledgeable, thorough in their discussions with us, and clear on pricing. Also, they were kind to us and our dog. The atmosphere at the actual hospital was welcoming, with cute murals and a fireplace. The surgery was done very well and explained to us with the medications he would need. It's been a few weeks post-op and Herbie was able to jog today. We wouldn't have done an amputation if it wasn't needed, but I am SO glad we had a team of knowledgeable people at Animal Works to guide us through this. Thank you !!

Awesome pet clinic! The staff is welcoming, warm and friendly! I would definitely recommend.read more

They always treat my Daisy as a little star. When we drive up she starts crying as she loves them…read moreall and can't wait til she sees them. So far only well care has been needed.

If i could give 0 stars i would. called before hand to let them know i had a dog that did not like…read moregetting his nails trimmed but it needed to get done and they were happy to help. they took him in the back and walked out not even 5 mins later claiming they were not able to do it because our dog is "not trained well enough". they also recommended we should "take him on more walks" to which we replied he goes for at least 2-3 miles everyday. then another statement was made about the "poor" training of our dog. Would recommend another other vet within 50 miles before you go to them.

We had to put down our 14 year old dog. These people were compassionate without going overboard…read more The process took about 30 minutes and I felt the dog didn't suffer or was scared. We have recommended to several people based on our experience.

I have been a client for about 5 years I think. Although I do like and have faith in a couple of…read morethe vets, I have in the last few months had 2 issues: one a misdiagnosis and the other giving the wrong medicine in a shot. My young cat had been limping badly and showing other behavioral signs of pain. Dr. Iacono diagnosed a badly seated kneecap and recommended a course of pain killer and low activity for a bit. I ended up going to another vets office for a second opinion and try as that vet might, she could find nothing wrong with the knee, felt it was the hip, and xrays showed a completely broken femur head and the kitty had FHO surgery. And earlier this week I took my senior dog in for a Cytopoint allergy shot and had I not questioned the amount of the charge, I wouldn't have found out that she was given Librella instead. Although she's handling that med ok, it's very concerning that some random wrong medication with potentially serious side effects was given to her. I'm having trouble now having any feeling of trust in the practice.

Took cat in he was crying in pain. Doc said fell hert his leg. Gave us some pain meds. Cat died…read morethat night. Blead to death though anis. They don't know what they are doing.