This is the friendliest place. Whenever I'm there everyone…read moreis always happy and helpful. Their pricing is reasonable and the quality of their work is very professional.

Kensington Cleaners is the best! They are always willing to help me out in a pinch, and beautifully…read morerepaired my uncle's WWll coat!

Followup to original review -- received a call bright and early this morning that my items had been…read morelocated. Went in a little while ago to the South Main St. Best Cleaners to pick up a pair of pants left for alterations and promised on Friday. I made the mistake of paying for them when I put my clothes in for storage. The pants I paid for aren't there!! I asked for a refund, and was told that the counter staff aren't authorized to do that. This was a credit card charge, not a cash payment. Needless to say, I'm very unhappy with your service. Holding money paid for the receipt of goods not actually delivered is unethical and, I believe, illegal.

I was in Connecticut last week for a wedding and was desperate to get some clothes pressed. I flew…read morein from Los Angeles and my suit was looking pretty wrinkly thanks to my poor packing skills. My wife and I grew up in Connecticut so when we saw that Middletown had a Best Cleaners location, we both recognized the name and figured it would be a safe bet for doing the job. We dropped three items off on Wednesday morning and picked them up Thursday afternoon. The employees I dealt with were friendly enough and they did the job that needed to be done. My suit and my wife's dress looked good, but I did find it a little weird that it costs more money to get this task done in Middletown, CT then it does in Los Angeles. It costs about $48 to get both items ironed out, which caught me off guard, but whatever, the job needed to get done. Overall, Best Cleaners did the job we needed them to due, even if we definitely paid more then we were expecting. I have no real issues with the experience, but since I don't live in the area I doubt I'll be returning anytime soon.

They have always done a great job for me and one time needed item quickly and they did. Thank you…read moreto them

I entered and a bell rang as I opened the door. No response to my presence for 5 minutes, maybe…read moremore. I proceeded to say, "Excuse me, EXCUSE ME." and then hollered "SIR" to him in the back. I have never felt more ignored. After 10 minutes of my life wasted, I went down to Best Cleaners down the road and they handled everything immediately.

Solid dry cleaners and good service. I got my queen size comforter dry cleaned for $16. I thought…read morethey might have been closed down because of the wild grass growing around and in front of the building, but they're still open!

The staff go out of their way to make sure you are a completely satisfied customer. Prices…read moreextremely reasonable.

Great customer service, leggings with multiple stains completely removed within a day. Couldn't be…read morehappier, will return again!

Great front of the house. Always ready to help and understand your preferences…read more Good work! Glad that I returned to Best Cleaners after a few years wandering around to find something else when the best ]BEST] was right there in Cromwell where I live.

I use their friendly service about twenty week a year. Always professional. No criticisms. Quality…read morework. Fair prices.

Dropped off for wash and fold services. They put the clothes back in the bag damp and my entire…read moreload of laundry (23 pounds) smells so badly of mildew I had to rewash. ALSO turned two of my white shirts pink and hung them up, so they clearly saw it and said nothing. This place is terrible. The first review was clearly left by a friend.

The sewing is "ok", the 'customer service' leaves a lot to be desired. I had a few pairs of pants…read morealtered here, and the work was acceptable. The first pair were taken in but done in a way that made the pockets difficult to use, when I returned with another pair of pants and asked for them to be done in a way that wouldn't make the pockets nearly unusable she didn't want to make the change. There seem to be two women who general work here, one of them is very quiet but seems friendly, the other is borderline hostile. The previous review mentioned the curtains, and while I didn't have anyone talking on the other side it was a little unnerving to hear someone moving around outside the curtain area. I won't be going back, I've found another seamstress in the area to work with.

Couldn't disagree more with the review written above. Have been using this lady for years for all…read moremy alterations, and I have EXACTING specifications as being an entertainment company with a need for absolute reality in costumes. Never a stitch out of place, and things were returned in a super timely manner. It's an Italian family, and they always have family around. However, you see the smiles on their faces, as well as their customers faces? It's because when you treat people right, they WANT to hang around you. Just like a good barber shop...notice how there's always people hanging around, not even getting their hair cut? All about a positive environment. Feel free to call me toll free- 800-299-8311, and I'd gladly set the record straight on this business, because it's far from one star.

Good. Very polite staff. Plenty of machines. Most machines take credit cards so no pocketfuls of…read morechange.

East in easy out. No frills, clean, several change machines. Has ATM that sometimes is in service…read more Call and ask if it's working before you go.... Is open until 10 pm however staff leaves around 5/6 pm. Has snacks and juices for purchase. My biggest gripe is the cost of drying. The machines take 2 bucks to fry which gives you 16 min... each additional quarter gives 4 minutes. I feed the dryer a hefty amount and at times my clothes are still damp... bring change!