Best service in Maple Ridge! People are exceptionally helpful and friendly. Greg is one of the…read morenicest, friendlies, knowledgeable people I have ever met. I would recommend this store to everyone.

rudest service or should I say non service ever! Will NEVER go back there again! The young woman in…read morethe sewing department needs to learn some manners and how to speak to customers!

Excellent customer service, extremely affordable, I can't believe I waited so long...!!…read moreSo glad I didn't have to go to the mainland for my beautiful fridge. The delivery men were AWESOME..!!! Thank You, Kate

Sunday 7/29/18 Within 2 hrs I removed and installed my microwave. It broke and I replaced it with…read morenew. Unheard of on San Juan Island. Saved me a whole day of traveling to the mainland to replace the broken microwave. Affordable and so convenient. I left the store as a happy customer.

If you cringe at the thought of DIY disaster this may not be the store for you and you may end up…read morespending your first night with your furniture sleeping on the ground next to it if you're not handy with tools and interpreting diagrams.If you're pretty handy or if you have friends that are, this is a great place to get furniture. This is like a higher end IKEA and it's the closest full service furniture store to Whistler, without driving allllllll the way to Vancouver. We've used The Brick for two major hauls, once to buy furniture for our bedroom and living room and then the second time to get pieces that were missing. I like it that you get everything that you need even electronics, and they deliver free of charge. In under an hour for both shopping trips we had a new bedroom set picked out, living room furniture, dinning room furniture, bathroom storage solutions, TVs and wall art. I hate driving around to multiple locations trying to get what you need to get your house together and this was just convenient. The sales rep Ahmad that helped us was very cool and wasn't one of those pushy sales people. I wish I remembered the name of the lady that helped us the second time around, she was awesome as well. Delivery happened on time/ hassle free and just like that we had peices of furniture to fill our house. Pro tip: ask to purchase the floor model (it's already assembled and may be discounted). We did that with a bar storage cabinet that was super cool looking but looked really hard to put together as well as a full length mirror/jewelry storage chest. #Squamish

Thank you Nathan Rothenburger for helping us with our washer/Dryer combo this evening. You went…read moreabove and beyond for us & we really appreciate the knowledge and information you gave us. Your great at what you do and the brick is lucky to have such a team player on staff. Thanks again Respectfully Jamie Mackenzie

Review for Coast Appliances - Langley Location…read more I purchased a freezer from Coast Appliances on October 16, 2025, and was told delivery would take about two weeks. This worked perfectly for us as we had a side of beef arriving in early November. At the beginning of November, I followed up on the delivery date and was informed it had been delayed until the end of the month--but was assured it would arrive then. Because of this, I had to make arrangements to store the beef elsewhere until the freezer arrived. On November 28, I called again to confirm delivery timing and was told it had been delayed yet again--possibly up to another 90 days due to a manufacturing issue. I spoke with the manager, Steve, who simply told me it was "out of his control" and directed me to their fine-print policy. When I asked whether they could provide a temporary freezer or offer a comparable model to honour the sale, he refused. The next day, I went to the store to speak with him in person. Steve again refused to take any responsibility or offer any solution. When I requested a full refund, he said it would be processed the following Monday--and then abruptly told me that I "could leave now." The level of customer service at this location was extremely disappointing. I have purchased from Coast Appliances before, but I was shocked at the rudeness, lack of accountability, and complete unwillingness to help resolve a problem that stemmed from their own delays. Not even a basic apology was offered. I will not be returning to this location and would caution others to be aware of their poor communication and customer service. Angie M. Langley, BC

We just purchased a dishwasher and microwave from Coast Appliance, and have had nothing but issues…read morewith their service. It started with the sales rep Ryan. We went is with a model in mind to purchase but, due to the availability of stock (most seemed to have a 2 month wait list, according to him) we switched and settled for Samsung appliances for each. We had asked for an estimated delivery date, so we could book the install (the install was not something that they arrange for you, so be warned) and he said that he could not give one and to check in a week. I called a week later, and was told by Ryan again that Samsung does not provide estimated delivery dates, which makes no sense when you have to book an install that is also sitting at weeks away for schedule. I advised that I am only looking for an ETA, and if there were delays, I understand as I also am in sales and understand supply chain issues. Ryan responded that he would not provide an ETA, and "maybe he should discuss this with my husband as I clearly didn't understand". The demeaning way he treated me was out of line. I hung up and called back to speak to someone else, and was provided with the ETA of delivery with no issue. I made an official complaint with the manager, Shannon, of the Surrey/Langley store and was assured that Ryan would be pulled off our file. I booked the install with the installation company. The next day, Ryan advised the install company to cancel my appointment, without authorization from me or my husband. When the day came to have the install, it was discovered that the entirely wrong dishwasher was ordered, and the one we were given had no stainless steel plate on the front. The dishwasher is a complete eyesore and looks awful. We are currently in the process of listing our home, and now have to put all of that on hold as the kitchen can not be photographed or shown with the dishwasher looking the way it does. The resolution from Coast appliance was to completely replace the dishwasher with the right one. This is now not only holding up us listing our home by a week, but is also causing me to take a minimum of 4 hours off work. I have called the regional manager Gabby, multiple times and have yet to receive a call back. The only compensation that has been offer to us is $100! How they feel that is adequate compensation, when it doesn't even cover the cost of my missed work, not to mention the delay in selling our house, is beyond me. Do not use this company to purchase your appliances. It is not worth it. The additional work you have to complete in the installation and general follow-up is not worth any amount you may save on the purchase price. Find a company who values their customers.

The Brick is nicely organized here. They have a pretty nice and big showroom. They also have a good…read moreselections of different furniture styles. There are plenty of parking out in front. Prices are ok. Quality is definitely lower here at the Brick but you get what you pay for.

Staff were great!! They managed to place our new fridge and remove the old one!! They were fast and…read moreefficient!!

I replaced my dishwasher, and James was very helpful. The Sharp model has LED lighting. Super quiet…read moreplus a heavy duty pot/pan cleaner . The installation was done by Jett. He was extremely detailed and did a wonderful job Installation includes haul away. No pressure sales. 2021 stove 2022 refrigerator 2023 dishwasher So I am happy

This company is absolutely predatory. They sold a Beko refrigerator to our contractor less than 3…read moreyears ago and the ice maker has already gone out. They won't even come look at it unless we pay them $137.00 After we give them that then they will charge us for the repair and replacment. I will NEVER use this company for anything again and I hope no one else does either. I only gave them one start because this review won't post with 0 stars.

Typical Home Depot location. Not too much to say…read more Parking is plentiful in the lot in front. I guess this location has too many shopping carts, because the entrance area was jammed full of them. See photo. The layout is similar to the other stores. In other words, mostly logical. No real complaints. I found what I needed and was out in minutes. With that said, if in doubt, call and try to talk to a living breathing person first if looking for items that have low stock. Their inventory system is often out of date because of stuff like misplacement or theft.

Really nice staff here! They are very helpful and courteous. The store is clean and as of October…read more29 majority of staff I have encountered wear masks. They also have hand sanitizer and masks available at the entrances. Accessibility wise they have automatic doors and wide aisles. No steps inside. They only have self checkout stalls but there is usually a staff member assisting or just ringing you in anyways.

I purchased a top of the line Duel Fuel 36" Monogram Stove from Anail back in May @ 30% of the new…read morestove sticker price. I was nervous about the purchase as I still paid a considerable amount of money for a returned GE stove. A week before Christmas (7 months later) on a Friday I had an issue with a burner. By Monday Anail had a tech onsite to conduct a minor repair (dislodged component in the knob). The same day after the repair (Murphy's law), I had another unrelated issue with the stove not receiving gas after a self clean. I called Anail and he again had a tech onsite the next day diagnosing a fault in the pressure reducing valve. The tech taught me how to repair the problem if it happened again as it is not uncommon for a diagram to stick. A few hours later Anail called me to confirm that I was happy with the repair and informed me that he proactively ordered a new pressure reducing valve for replacement to ensure no future problems occur. I am absolutely happy with Appliance Outlet standing behind their service, product and brand.

Cool. Dropped by and picked up a range. Well got one for my grandparent's basement tenants. Great…read moreservice. Also pretty good selections. They sell the common stuff like ranges, refrigerators. Nothing fancy though

I've been a customer at Ben's Appliances for almost ten years now. They have outfitted my own…read morecondo, my mom's condo and my rental condo in the past years. This family owned business is professionally run with knowledgeable staff who truly care about your needs. They are low pressure and will work with you to figure out the right option to go with. I appreciate the smooth process from choosing the right dishwasher / washer / dryer to delivery and installation. They do what they promise and I've avoided so many headaches by making them my go to source for appliances. Highly recommend.

Gone out of business. I bought a diswasher and paid for warranty. No business - no warranty! The…read morebrother owns Fast Track appliance repair. They also would not help.

Love, love, love my Churchill dining table and sideboard! However I would not recommend the…read moreWhitewash Sutter alabaster Stain...after one year I noticed rust/orange colour spots starting to seap through the top of both pieces and have tried everything to remove with no success. Spoke with several customer service reps at the company and they said there's nothing they can do. Sadly I now how to live with these awful lookin stains on my beautiful dining set.

The staff are taking Covid seriously and ensuring patrons are wearing masks, however i was forced…read moreto use sanitizer even after showing i had a cast on. I had to rub it all in under one very forceful staff members watchful eye even while i was taking all other necessary precautions. Then she came to the till and asked rather bluntly why i was there. Usually spend a lot of money in this store but from here on i can sure take my business elsewhere. Other staff were helpful but she definitely dominated the store.