My laptop case was coming apart. Then I lost sound. Thinking they might be related, I called…read moreComputer Shop. Although it was late in the day, Craig said to bring it over and he'd take a look. I walked in; he dropped what he was doing and opened up my computer. In 10 minutes or less, I was back in business--both problems fixed. It was clear he knew what he was doing and did it extremely well! If you need tech repair and live anywhere near Columbia, MD, call the Computer Shop. You won't regret it! Quality service in every way, from his professional demeanor and kindness to the quality of his work! Thank you, Computer Shop!

This review is the sum total of two vastly different experiences. One was a five star review…read moreencounter at this Computer Shop. The other was so bad that I don't think I'll return. The Good: I came by because my computer and my brother's computer weren't working. The employee quickly diagnosed the problems, walked me through his thought process, and had me out and on my way within the 1/2 hour. I left feeling valued and empowered with knowledge. The Ugly: This shop advertises cellphone screen repair. Usually I do this myself; however, one of my tools had broken and I didn't want to wait for the replacement to come in the mail. AVOID PHONE REPAIR. I dropped my iPhone off around noon. I was informed that they would contact me when the crack in my screen was fixed. I know that a screen replacement isn't a time intensive task; so, when I hadn't heard anything after a few hours, I thought I'd call to see where my item was in the queue. As it turns out, the phone had already been examined. They did not have the proper tools to fully replace the screen and I was informed I could pick up the phone. This should have been communicated to me sooner. When I went to pick up the phone I found that in the process of examining it, they had broken the home button. After sticking around to inquire about this, I was told they could not fix this. In addition, they misplaced one of the screws to open the phone. It's not a huge deal, but it's a slight discoloration and it will be noticeable when I bring it in to the Apple store for an actual repair. This error has resulted in extreme inconvenience and increased cost, as the price for a screen and home button replacement is significantly more expensive now that I have to take it to the Apple store. The only saving grace is that I wasn't charged for this ordeal. The employees definitely know what they're talking about when it comes to computer hardware. Don't come here for cellphones. There was no remedy offered for the mistake made. I understand that mistakes happen when it comes to making repairs. A hand slips, a screw gets lost--okay. An apology and some kind of remedy go a long way to ensuring that a customer doesn't feel taken advantage of.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

Super friendly. It is at the end of the row where the roofing store is. They took all the computers…read moreand laptops. Definitely recommend this location for recycling old computers.

These are some folks you dont want to fuck with. With your computer anyway. Imagine the biggest,…read moremeanest most hockey-playingest, adrenalized Pirate you ever met, and then make a group of them, put them in a 12x12 room, heat it to 125 degrees and play some fuckin slammin metal, and thats these people, but for computer security. They created SNORT in 2001, which is avery essential tool in helping determine an attack from an anomoly. They offer assloads of goods, like RNA's (Real-time Network Awareness) Intrusion Sensors and Defense Agents, and are active in the development and research of bleeding edge tools. I would personally only trust the afore mentioned band of insane berzerker pirates to protect me, and i would add in crocodiles with spikes on their tails, but since they work for expensive rum and fine cheeses, id go with SourceFIRE.

I requested service for my Zoom audio and video. Alan worked with me remotely for almost an hour…read more He said that the problem was with my computer and to buy a microphone/padded headset. Instead, I bought a new webcam, and everything is ok. Thanks, Katherine A.

Alan was simply great. My hard drive crashed and he gave me great advice on new equipment on our…read morefirst call. He then came out to attempt to extract the data from the old hard drive, but it was not easily recoverable. He declined to charge me anything even though he spent time with me on the phone and came out to my house. I paid him anyway. Integrity, promptness and knowledgeable. Virginia Tech grad and member of the Corps of Cadets!

So happy and grateful to have found Gadget Guru! Our DJI Mini 2 drone had a bad accident and…read moreneeded multiple repairs that we didn't feel confident enough to do ourselves. There was a consult/diagnosis fee, but they count this towards your final repair cost at the end, so it's free as long as you are getting your item fixed. Gadget Guru was able to fix our drone for less than the cost of having to buy a new one and we are so excited to have it back and running again :) There were unexpected delays in supplies of drone parts which we would have experienced ourselves as well (the times we live in). They reliably called with updates and thanked us for our patience. Great communication regarding what they found to be wrong and what they would be replacing to fix the problem, with time estimates as best they could :) I will definitely be a return customer with any other electronics in need of repair. Friendly, courteous service, with business hours late enough I can still reach them after work when needed. Completely recommend the Columbia Gadget Gurus :)

Went in requesting a laptop repair due to what I already knew were hardware issues on it (they…read moreclaimed it was not this at first). Staff were not communicative and they held my computer for over three weeks. They told me over the phone that they had backed up the data on my computer before performing any repairs but when I came to pick up the damage - they let me know that the data had apparently been corrupted. They did not charge me anything for my experience, though I would not recommend going here.

Great communication, said exactly what was wrong with the printer and a good estimate of what it…read morewould cost to fix. Fast turnaround time. Highly recommend!

They did a great job of fixing my broken laptop case and were the first shop to respond to my…read moreinquiry. The part took a few days to get but the fixed the machine a few hours later. Great job!