Best Buy Here Pay Here

So, apparently my car was in a collision and they forgot to inform me. My grill and dog light…read morepopped out of my car. That leads me to believe it wasn't even in a bracket or attached to anything. I'm so livid. I just want to give the car back. Now I see inside the car and see melting and other things cracked.

I was on Facebook marketplace and inquired about a 2016 Chevy Spark. I person listing to vehicle…read morewas not the one selling it. She claimed to be associated with the dealership (Byrider of Joplin) and was unable to answer any questions that I had for the vehicle. I should have known something was up since the advertisement said $299 down. I was required to provide the following information before a conversation would take place from Shara: Hello, We are off of E 20th St in Joplin. What you need to qualify is your 2 most recent pay stubs showing that you make a minimum of $1500 a month at your job, A piece of mail in your name within the last 30 days, and a valid driver license. If you have these things lets get you set up with an appointment. We are open M-F 9-7 and Sat 9-4. To get the process going quickly, I need your first and last name, email, and a working phone number. What day and time would be best for you to come in?... seems to me that I was getting pre-qualified just to get any information. My questions were: What is the price if this car? What is the mileage? Carfax? VIN?... even after a small back and forth, I still was unable to get the answers so I looked it up and this is what I found. Byrider on 20th street in Joplin has the vehicle. It is listed as a 2016 Chevy Spark Base on their website for just over $20,000. It has 57,500 miles on it. Ohh, by the way, they charge 21 % interest on the financing that they provide. When I looked the vehicle up online to determine the value, I used nada, edmonds to come up with the absolute best price for the top 2% of vehicle in our area. That price is $13,000 retail at a dealership. Furthermore, a large dealership here in our local area 2021 Spark with under 16,000 miles for $15,500 and nowhere near the same interest rate. To me, in my opinion, thus is the perfect example of predatory lending on people. I appreciate a deal making a profit and free enterprise however, this is simply wrong. Ohh... Shara, the one on Facebook marketplace, she blocked me for this statement: There is no need to become personal. If you don't have the answers for a customer (me), then why respond until you have them? However, thank you for, at the very least, providing me with the dealerships information. Based on the price of the vehicle versus the book value, it looks like predatory lending to me. Again... just my opinion about a business. All I can really say is this, be very carefully when you used a dealership like this. READ EVERYTHING, take the paperwork home and think, review, talk to someone else that you trust BEFORE you sign anything. If you think you have a good deal then by all means, enjoy, but I bet someone not involved with the deal will advise you to show somewhere else. I would suggest this to everyone... go to your bank, talk to a loan officer to determine what you can really afford and secure what you can actually do monthly BEFORE you show for a vehicle. That gives you purchase power to a degree but at least you know what you can do and still make it rather than struggle to the point that most deals at places like a buy here pay here end up hurting you and not the dealership.

Public Park & Sell Auto Mall

(1 review)

Lots of interesting and unusual vehicles. I try and drive by here about once a week just to see…read morewhat new vehicles have come in. The person who runs the place is always friendly and more importantly, really knows his cars. He seems as passionate about the vehicles on the lot as any collector and he knows all the details off the top of his head without looking things up. I can't say that about the salespeople at most car dealers where they rarely know half the details about the new vehicles on the lots. Yet this gentleman who has consignment vehicles seems to know all the history, performance, and little details car fans care about. And it's not just cars, there are trucks school buses, RVs, motorcycles and other eclectic cars. It's rare there is not some vehicle on the lot I wish I could buy but being a car collector is not in my budget. I'm sure he sees a lot of people like me, we come to look, chat, dream and he's always helpful and patient with us lookiloo's.

Frank Fletcher Subaru

2.6

(10 reviews)

I live 5 hours away from Frank Fletcher Subaru, but found my local Subaru dealer completely inept…read more I was able to work the deal 100% via txt and email with very little phone time. My salesperson Brady was absolutely awesome, professional and knowledgeable and so very helpful from first contact through delivery. The finance manager Zak was just as easy and delightful to work with. All dealership personnel knew I was traveling and I spent maybe 1-hour there signing final paperwork before I was on the road again heading back home. This vehicle is the sixth car that I have purchased from now three different Frank Fletcher dealerships and will continue to do so in the future.

Been to this dealership twice for service, both times were bad. First one was for a tire repair,…read morethey left me waiting for two hours. Second was for a recall part and tire rotation and oil change and radio upgrade, horrible. I got home to find my car had been damaged, a deep to the primer gouge in my back hatch and bumper. Looks like a cabinet had been rolled over and its door swung open into my car or perhaps a guy with tools up against my car. Fletcher is not taking any responsibility for this and basically telling me it did not happen in their shop. My husband followed me all the way to the shop on this visit and says there was no damage to back of my car prior to service. I also have never hit anything. We are probably looking at litigation over this since they are not accepting responsibility, I would run from this dealership.

CarHop Auto Sales & Finance

2.9

(7 reviews)

DO NOT GIVE THIS PLACE YOUR BUSINESS!!! UNSAFE VEHICLES!!! WARRANTY IS BS!!! THEY WILL DENY…read moreWARRANTY CLAIMS FOR THINGS THAT ARE SUPPOSED TO BE COVERED!!! My wife and I purchased a 2006 Mercury Mountaineer from the Springfield Missouri lot. We have previously purchased a 2004 Oldsmobile Alero from the same lot and had a great experience with the service and kindness of the previous people who worked there. This time around not so much. They didn't even bother to clean or detail the vehicle. We were in need of a good vehicle and came back to the place we were treated great before but we were treated like dirt this time around and very rushed. The manager had to take the vehicle to get gas so we could test drive it and informed me that it was making a noise due to the tires being worn out and they were going to put new ones on. When I was checking the front end to see if it was due damage to the front end, since the front bumper had some damage, I saw that the front sway bar bracket on the passenger side was bent with no rubber bushing in it and the top bolt was broken off in the frame. The driver side bracket was loose with both bolts backed out about halfway from what I could see with about a quarter of an inch space between the bracket and the frame at both bolts. It looked like someone had started to put it together and forgot to finish it. I informed the manager at the time, before we even signed the paperwork about the issue and she said that they would take care of it too. I also informed her that the wrench light came on during the test drive, which I found out later is an issue in the drivetrain, and she said they will take care of it as well. Come to find out the tone ring on the cv axle that the speed sensor reads is cracked and broken and loose on the hub of the cv shaft. When I took it to get the new tires the person who they called to get the purchase order from threw a fit about the new tires but they were already done so they went ahead with it. While they were on the phone with the car lot they informed the car lot that the front sway bar issue was dangerous and needed to be taken care of. The tire shop could not get it in so they sent me to a place right around the corner from CarHop and they said they would not do it that it needed to be done at a frame shop since the bolt was broken off in the frame. At this point my wife who works in the Emergency Room of the hospital contracted Covid and we had to deal with her getting the covid pneumonia and recovering from it. Then as she was getting well enough to go back to work I got covid and the covid pneumonia and almost died from it and had to spend a week in the Covid ICU. I took about a month and a half to recover where I was able to get out again and do things. Since I live 40 miles or so away I could not go back and forth to try to find a shop in Springfield and I took it to several in my local area and they were either denied or they would not do it because it was either too hard to do or they would not do business with CarHop. The only one in the area who was willing to help us and deal with it was B.A.T. Boys in Branson. After several months and attempts to get it repaired and covered by CarHop as was the agreement now we have been denied over and over again for repairing an unsafe vehicle we were sold and lied to about by the manager and salesperson. I am retired and disabled, but I am also a trained mechanic both in automotive and diesel applications, and I plan to do the work myself at this point. I plan on contacting the Better Business Bureau and the CarHop Facebook page and any other sites I can to post the pictures of the unsafe vehicle that we were sold and let everyone know that they would be better off going to ANY other car lot and do business with them. You will not get any more business from me or my family after this piece of crap is paid off.

The customer service here is amazing , they really try to work with you no matter your situationread more

Reliable Toyota

2.6

(151 reviews)

Geremy was super helpful and kind. No pressure tactics at all. Would recommend for future processes.read more

What an awesome place! We were traveling through Springfield and I started to hear something weird…read morecoming from one of my back tires/wheels. I immediately headed over to the only Toyota dealership in the area, which was fortunately only a few miles away. I pulled in and Austin came over to help me. I told him what the problem was and he immediately checked and figured it out in less than 30 seconds. A small piece/bracket had popped off and just needed to be replaced. He ran and got one and put it on. Problem solved! We were right back to doing what we needed to be doing because of Austin and Reliable Toyota. Excellent customer service!!!

D & J Auto Sales

(1 review)

I came all the way from Detroit to buy this car, and everyone at D & J did a great job in making…read morethis purchase happen! At various times in the deal, we worked with four of the various family members to help gather information, do research, and then finalize the paperwork. They were all very friendly and went out of their way to provide things like extra photos to give me enough confidence to buy the plane ticket and come out to Joplin to seal the deal. Everyone knows that buying any used car can be a roll of the dice, but this is perhaps the first time that I have had zero disappointments in buying a second-hand vehicle from a dealer. Thank you again to D & J for making this a smooth and thoroughly enjoyable purchase experience -- and their lunch recommendation was great too!

Ivey's Service Center

4.1

(10 reviews)

Excellent service guarantees their work and the quality is always there would recommend using their…read moreservice!

Family owned, locally operated I would send anyone there and if it can't be fixed they let you know.read more

Autohaus

3.4

(12 reviews)

**Caution** Today, I went to AutoHaus for a simple…read morestate inspection and to have a reverse light bulb replaced on my car. I even brought my own bulbs--this should have been a quick, easy job. Instead, I was stuck there for an outrageous hour and 17 minutes for something that should have taken 20 minutes max. And that's being generous. I've changed these bulbs myself before. It's a 5-7 minute job with two bolts to remove. The inspection itself? 10-15 minutes, tops. Then came the real slap in the face: $76!! $12 for the inspection. $64 for labor. - TO INSTALL BULBS I PROVIDED. At no point did anyone bother to tell me how long this would take, or what it would cost. And when I rightfully called them out on it, the employee had the nerve to be dismissive and condescending. Instead of addressing my concerns, he sarcastically asked, "Well, why didn't you do it yourself?" To which I replied, "Because I can't do an inspection myself, and I thought it would be easier to do them at the same time." For comparison, I called another local shop after the fact. They quoted me $10-$15 for the same job, plus the $12 inspection. And guess what? They would have had it done in a fraction of the time. Let me be crystal clear: AutoHaus ripped me off! They wasted my time, overcharged me, and treated me like my concerns didn't matter. If you value your money and your patience, take your business elsewhere.

I was quick with the review I posted. When the Autohaus team "fixed" my sons car in one day, we…read morewere shocked. However, once we got it home, it began dying, and acting so strange. The turbo wouldn't engage, car would idle all over the place and die. They thankfully had it towed to them, at no cost to us. They then said it was a solenoid. Got it fixed, car still wouldn't engage the turbo. My 17 year old son found the problem; they didn't attach the charge pipe. Needless to say, all my confidence in this place has completely fallen off. Their customer service is A1 tho

Joplin Transmission & Auto Center

4.0

(6 reviews)

This shop is full off unprofessional advisors who belong no where near an auto repair shop. I…read morehighly recommend to choose any other transmission shop in the Joplin area other than these clowns. Save yourself the headache & waste of time. If I were able to give a 0 star rating, I would.

A shout out to Don and his crew! Just like several years ago they took great care of my repair…read moreneeds the other day. Still the same dependable and honest service I remembered. I was called several times throughout the process and kept informed as to the problem and fix. Will I use them again? You bet your sweet bippy I will!! Kenman.

Brockman's Muffler

John did very good work, and did it faster than I've ever seen. He ended up charging me less than…read morehe quoted. Great guy and a great shop, will definitely be back!

Took my old truck there. The man was very nice. Fixed it fast and did a great job. Very personable,…read morekind, and honest. Highest recommendation! I would send my wife or daughter there. Best muffler shop that I have used, ever. He was recommended by a friend who deals in expensive vehicles. That was also a solid recommendation! Thank you, Brockman's!

Denver's Custom

Great customer service and work . Best prices. Value is great. The price is right. The guy does it…read moreall by himself. He's he's fabulous. He's friendly. He'll do the very best he can do and Moore and he he's a wonderful guy.

This shop and it's owner are amazing!! Only mechanic we trust. He is a rare find in as much as he…read moreis honest, trustworthy and so good at his trade. Thank you again Denver for taking care of our cars.

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Lewis J.

9 years ago

I am buying 2003 Nissan Altima I was $600 in the hole that's that's two months that they repo people is Threating me Best Buy payherebuyhere automobile is involved in illegal blackmail but just the other day I paid $300 there for only one month behind but if I don't drop Chargers and drop my restraining order they will give me a month to pay it off I do not like to be blackmail two three loan applications out there always supposed to get along over the weekend I am going to turn all of this over to the DA's office Monday morning Best Buy should not be involved with blackmail I don't care who's there repo people is comer repo Sincerely Lewis Jones read more

Best Buy Here Pay Here - usedcardealers - Updated August 2026

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K&K Auto Sales & Service

3.0

Ladies and gentleman, the standup owner of K & K Auto who leaves his own 5 star review while trash…read moretalking. Let me break it down for you. * Other review is garbage. that guy didn't buy that car from k and k and he never paid fully for the car. YOU installed a bad transmission. YOU took possession of my vehicle after the transmission went to hell. YOU held on to my car for over 5 and half months not doing anything with it. I'm fairly confident all of that says that I was very clearly a customer of K&K Auto. If I hadn't paid for the car, why was the title in my possession with my name on it with zero sign of any lien being attached to it. Once again, I'm fairly confident all of that says that I outright owned the car and paid what was due on it to own it. * k and k did work on it, installed a used tranny and soon after found the pcm was bad causing trans issues again. could not immediately get a computer so he got a refund of his down payment from the guy that sold it to him. Here again, the reason the poor work you did was even discovered was because the car was in my possession after being told everything checked out and was fine. I took it to a much better mechanic and had him run the codes it started throwing just a few days after your shop had "fixed" whatever the hell it was you claimed to fix. As for the computer, I'm still floored as to why it took you as long as it did to get one in. Why is it that I could easily find one and have it here in just a few days? Imagine that. Down payment? I paid cash up front and was given the title. * he also had a loaner car during this time from the gentleman that sold him the car. That loaner car had nothing to do with you. That was a loaner from my brother because he very clearly knew I couldn't go without a vehicle for as long as you had decided to keep mine from me. * he can say what he wants but he was not a customer of k and k. YOU worked on my vehicle, did you not? That means I was a customer. Good try though. All your potential customers need to do is check out your business practices on Missouri Casenet. Let them decide for themselves.

Other review is garbage. that guy didn't buy that car from k and k and he never paid fully for…read morethe car. k and k did work on it, installed a used tranny and soon after found the pcm was bad causing trans issues again. could not immediately get a computer so he got a refund of his down payment from the guy that sold it to him. he also had a loaner car during this time from the gentleman that sold him the car. he can say what he wants but he was not a customer of k and k.

PHP Specialists

4.9

(12 reviews)

Outstanding service! I found that Jeremy, Chris and Matt were extremely knowledgeable and easy to…read morework with. My car was expertly taken care of after having it shipped from California to PHP for repair; very impressed with their professionalism and expertise.

The owners and technicians at PHP made me feel confident that my concerns regarding my older, ('98)…read moreMercedes 320 were addressed and rectified. The shop appeared clean, organized and up to date. Staff seemed knowledgeable and helpful in solving the issues I had. Pricey but not upsold.

Reynolds Auto Body

They fixed my car after an incident with a racon. They did what they said they were going to do in…read morethe amount of time they said they were going to do it in. It's looks brand new. Excellent value for the money, I will use them again for sure.

Stopped by not long ago to have them look at a ding on the door of my car, I was going to write the…read morereview sooner but forgot that I had not done it. I was just wanting to know if I should get it fixed so it would not rust or if it was good enough that I didn't need to worrie about it. The guy was very nice and friendly. He looked at it and told me what they could do and also that because it was so minor and the paint was still in good shape it should not be an issue if I did not get it fixed. I had a very good experiance and would feel comfortable doing buisness with them if I do decide to get it fixed.

Maxwell Automotive Services

4.5

I had an issue with my truck which they found quickly. Jason was honest and fixed the problem right…read moreaway. I highly recommend Maxwells.

Having recently moved to Carthage, MO I needed to find a new mechanic that I trusted as much as the…read moreone I used in Joplin. The dreaded "Check Engine" light came on in my car. I researched and found Maxell's. Tabatha at the front desk drove me back home and kept me informed as to what was going on then picked me up when the car was ready. The invoice was detailed down to a .25 cent charge. When they told me the part that needed to be replaced I looked it up on the internet just to have a reference point. Maxwell's billing was consistent with what they billed me. They even vacuumed the carpet. I was happy with everything and will now consider them to be my new mechanic.

Roper Honda

3.5

(32 reviews)

BUYER BEWARE when dealing with this business! Poor service at this dealership! Things that were…read moresupposedly done on the vehicle never were!

We have been buying our cars at Ropers Honda in Joplin Missouri for just over 25 years. We have…read morealways paid cash and have gotten a fair deal. Which is why we always used them. This time I went without my husband to purchase a new Honda Accord. I was ignored for over 30 minutes! When I finally went back in for a salesman he treated me like I was stupid. I told him exactly what we wanted and he again asked if my husband would be happy with the color? We finally sat down to talk money I was told there was no discount just because I could afford to pay cash. I left and we will NEVER buy from ROPER HONDA! NEVER AGAIN! Just because I am female I am not ignorant!!!!!!

Jackson Tire Of Carthage

3.5

(8 reviews)

Called on a Saturday morning for a nail in my horse trailer tire. We were on the road and four…read morehours out of town. They were very nice and saw us quickly. After looking at our trailer they told us we just needed to patch the tire. I was going to replace two of the tires and they said they had the tires in stock. When the mechanic looked he said he wouldn't advise using the 12 ply and suggested getting 14 ply. They didn't have them in stock. Instead of trying to make a sale they looked out for our safety first. We frequent the area for rodeos. We will be sure to recommend them to others. Honest and respectful.

I must start by telling you it has be several weeks since the last incident so this review is by no…read moremeans written in anger. This is my second terrible experience in less than a year with Jackson tire. The first time I left my vehicle overnight so they could "start on it first thing the next morning" and was promised it would be done the following afternoon by close. When I stopped by just before close to pick it up, they had my vehicle torn apart and told me they had just started it 30 min prior to my arrival. I wound up going two more days without a vehicle, after which they still made me pay full price.They also put one of the pieces in wrong which caused me to have to replace the piece again 2 months later. Recently I went to get an inspection and was told by the lady behind the counter they could get me in, in an hour. I left and then returned an hour later. After setting 2 more hours I was finally given an inspection 3 hours after being told it would be one. This place was awesome when I was a kid, but I will never do business here again because of what this place has become. There is a reason I selected a star, because no stars is not an option, and this is what they earned. -That is all

Skyway Buick GMC

3.7

Great dealership if you're looking for a new GMC or Buick without the hassle of big city dealers…read more Love my Sierra I purchased here and will be back for my next one.

Second review my brother went to have warranty done at their shop because that is where we bought…read moreit they told him the cv joins were baby after they had his jeep for two days they said it had to go to Fletcher dodge for repairs WTF they are supposed to be a repair shop when Fletcher looked at the front end they had lose bolts and wrong parts on it dodge said that there work was not need and they damaged more than they fixed that didn't need they done more damage to the front end that could have hurt my brother or a inacent driver because of there false work just to make a buck to put people in danger of the front end locked up of worst do not trust that shop very dishonest people Fletcher dodge said it was poor workman ship

Mr. Fix It

3.0

(4 reviews)

I visited Mr. Fix It because I was having problems with my AC. My appointment was at 9am and the…read moreonly work I requested them to do was an AC performance check. This took them 6hrs to complete and I did not receive a call until 3pm. They gave me a pricey $1800 dollar estimate for the AC and I found out that was part of a $4000 estimate that they performed on my entire car. Well... fast forward a week and I took my car to another mechanic for a better estimate and he asked me if I had any problems with my car. I asked him "why?" and he informed me that the intake was never reconnected. I do not recommend Mr. Fix It. It's more like Mr. Waste Your Time and Steal Your Money.

I've been using Mr. Fix It for everything from basic oil changes to AC repairs and more recently…read morenew tires. This is an honest local operation that stands by their work and does not take shortcuts. Highly recommend. TAKE NOTE OF THE OTHER REVIEW LOCATIONS!!! THEY ARE NOT REFERRING TO THIS NEOSHO, MO BUSINESS!!!

Miami Auto Supercenter

3.0

We are new to the area and after a cross country move, I needed basic vehicle maintenance…read more Absolutely pleased with their professionalism and just how nice everyone was. 100% recommend.

Took my vehicle to be repaired after an encounter with a coyote. Six weeks later and innumerable…read moreexcuses later i finally got my "finished" vehicle back. I made the mistake of not doing a walk around. Later I saw the front grill not only broken but still containing organic matter from said coyote. When contacted the service representative said my insurance company had not approved getting it fixed. Later when pressed because no proof existed of a denial, he said well " that's what his service guy said". So along with ineptitude there seems to be an issue with telling things as they actually are. When I pointed it out there was a cavalier attitude about not only what occurred but the general occurrence. Not only would I NOT reccomend them it borders on suit worthy.

Hatfield Performance and Repair