Herbert is our go to guy for appliance repair. He's punctual, professional, and very knowledgeable…read moreand experienced. His pricing is very reasonable, and everything he's done for us has worked perfectly since his repair.

I called them Monday AM before 9am about a refrigerator that wasn't cooling. They answered…read morepromptly and asked what wasn't working, what the make was(LG), and the approximate age of the fridge (3 years) and said they would get it on the schedule. 24 hours later, after hearing nothing, I called back to find out what the schedule was for a tech. No mention of a service fee on either call. The tech arrived, no mention of a service fee at arrival, spends 2 minutes looking at the fridge and asks me the age again. Promptly tells me that it's under warranty (5 years), they don't do repair work and then tells me there is a $60 service fee. I called the office and was told "you didn't ask if there was a service fee - we've had the same service fee for 20 years." I can't comment on their actual work because they will not do the repair I have, but their communication is very poor.

We had an excellent shopping experience! Lina was extremely knowledgeable and helped up find the…read moreperfect refrigerator at a great price! The fridge was brand new with a small dent in the back. What a fantastic deal. Her delivery guy was professional and skilled. I highly recommend checking this store out!

Excellent experience! We had an emergency and needed a refrigerator delivered before Thanksgiving…read more Ours gave out 3 days before the holiday and Applicance 4 less was the only company that could get us a great deal and delivery the day before Thanksgiving. We called just about every appliance store including all the Big Box stores and no one could help us with fast delivery in time. I called Appliances 4 less and was shocked that they could meet our needs! The service and selection was excellent and we will always check with Appliances 4 less before any other store now because they were awesome in everyway! Thank you!!

They have a huge selection of high end appliances at really good prices…read moreVery honest, and trustworthy Give them a shot you won't be sorry Thank you for my dream wolf range I love it

I had the opportunity to to come to this location as our Oreck vacuum went down. Kirby put a new…read moremotor in it along with board and belt. It runs like brand new I will refer friends and family!

I took my G4 Kirby Vacuum to this establishment for repair. I've patronize them for years, but this…read moretime I received subpar repair service. They replaced my vacuum's outer bag with a nasty used one!!! And charged me $89.95 when I could have gotten a brand new one off Amazon for $69.95 . I was livid to see that nasty bag especially since the one they took off wasn't nasty!!! This shop will never receive my money ever again!!!! That was foul !!!! Rae Carter

I bought a dryer from Mitchell Appliance and I can't say enough about the fantastic customer…read moreservice there. The dryer is a top of the line product and I received a great price. It was also delivered to my house in a matter of hours. The delivery men were extremely friendly. They removed my old dryer and hauled it away and then installed my new one. The front door on the dryer needed to be reversed and they did that for me as well. They also noticed that the door leading into my laundry room was messed up and they fixed that as well, free of charge. I was thankful for that as I'm not very handy when it comes to things like that. Further, I've had Mike come out to my house a time or two to fix a problem I've had with a refrigerator. He is a very nice man and he has always been able to fix the problem at a fair price. If you're in the need of appliances, I highly recommend Mitchell Appliances to you. They are fairly priced and their customer service is top notch.

I went in for a quote for a number of items to renovate my basement. I gave the lady all the items…read moreI needed and she told me that she would write me up a quote and email it to me. Well it's been more than a week and I still haven't received my quote. I would have done business with them but I guess she didn't feel like I was serious since I had so many request. She lost out on a lot of money due to her lack of her customer service. I took my business elsewhere. I probably saved myself some money.

Visited today 5/28/2026 to get an upright freezer Was able…read moreto pick one out "in stock" Had an open delivery time today They were very prompt Did a great job Price on the one we chose was cheaper than other locations SUPPORT LOCAL BUSINESSES!!!! Would suggest this place for all home needs

We have bought a number of items from Sam Franklin's and every experience has been a complete…read morepleasure. The family maintains customer relations like "the good old days," strictly business but always personable and super supportive. Their product lines range from moderate to high end, but they all are good quality. We've bought furniture and major appliances over the past few years. Delivery, installation, and service have always been on time, courteous, and competent.

Helpful service to make sure we got the best deal for what we need. Knowledgable and made sure we…read morewere all set.

Great price, good service, good delivery, many of selections! Look for Kyle and Fabio, they will…read moretake care of you!

After purchasing our home in ATL we were looking to upgrade our range and dishwasher. We went to a…read morecouple of appliance retailers and were not very impressed with their selection, but more importantly their customer service was abysmal. We found Distinctive Appliance on Yelp and decided to drop by and are so happy we did. A smaller family run business with exceptional service and knowledge about Miele and Wolf products. Our sales professional Tiffany was welcoming and engaging and made us feel like our business mattered. She gave us such valuable information and really made the purchase easy. Our Wolf range and Miele dishwasher were delivered and installed yesterday and we could not be more thrilled with our purchase. The entire experience has exceeded our expectations.

Had a wonderful experience here during my home expansion and new-kitchen outfit. I went in with an…read moreopen mind, but with a certain brand loyalty to SubZero. With some skilled help from Rick Alexander, I was diverted away to Miele--for both the refrigerator and steam oven. Make sure to ask for Rick so you can get the best help possible. I was delighted by the floor-model selection. You can't make a purchase of that magnitude by shopping only online. It's a touch-and-feel thing. They had a ton of great stuff to open and close and fawn over. Highly recommended!