Best advice that I can provide to anyone thinking about renting Storage units from Beale storage,…read more"DON'T " The grounds keeper hasn't got a glue how to run the place. They advertise as locally owned, but since the owner lives in Napa, I don't think that qualifies as local.

I've been renting a storage unit for years. I've never had a problem with the owners or workers…read more they've always done an exceptional job. they are great with communication and understand that we are all human. they are very kind and respectful. they have worked with me through my financial difficulties and have always given me and my kiddos a great experience. I have recommended beale storage to all my friends and family and will continue to recommend this storage facility to everyone else. I will absolutely rent from them again in the future.

Every time I go in James is there and he is so kind and funny. Thank you for making my day a little…read morebrighter

Been helping a family member move and was looking into getting a storage unit. Having never had a…read morestorage unit before, James was able to help us out, explained how it worked, and was very professional and courteous... especially dealing with me who was frantic trying to orchestrate this move! Props to James for putting up with us!

I used their services for a while and everytime I went in the staff was always friendly and…read morehelpful. Even though I was just making a payment, they always answered any of my questions and were very knowledgable about their policies and procedures. The units were well insulated and clean and at a reasonable price all in all a great place to put your stuff.

It took awhile to get the info I was looking for but they gave me what I needed to know. I didn't…read morerealize how expensive storage units were. But thanks for the info, other companies didn't want to give me the prices so I won't be doing business with them. Thanks plumas lake storage

I don't like the access closing time-- especially during the summer and that makes the price seem…read moreon the high side for lack of access when I need it, however; staff is great! They are awesome and they make it very pleasant. Jennifer is awesome and goes above and beyond

We have had a unit here for 25+ years. It is clean, secure, and most significantly, until recently…read morehas had great customer service. If there was a problem, which was usually that the credit card on auto-pay had expired, I received snail mail and a phone call to let me know. Just recently, however, the first snail mail notice I received was that my account was months overdue and set to be auctioned. I called "my account is on auto-pay, using a card that is not expired. What's up?" "did you receive notice of our system change?" "no" "well, we couldn't transfer bank information into the new system. Is your email *****?" "No, that is my wife's email, she set up the account originally. She is deceased" "oh, well we sent texts as well" "this number is a land line" "oh, well, I'm here until 5pm today, but since it is so late we will need cash or a cashiers check" It was 4:20 pm on a friday. I asked "since we just established that I received no notice until now, due to your erroneous choice of communication methods, can any of these penalties be waived?" "No we have stopped waiving fees for customers, and it is your responsibility to ensure your contact info is current". The clerk was very polite and personable, but lacked any shred of empathy or understanding of the situation. When I got there the amount due was $300 more than the notice I received two weeks prior stated, with no explanation. And though I was still well within the time to pay, my lock had already been cut (again, without explanation), so an additional cost for a new lock. Meh, it has been on my to do list to clean out the unit for years, particularly due to the frequent price increases with the new management (which, ironically, I DO get snail mail notices for, rather than email or text). This motivates me to get it done. C'ya Yuba City 99 Self Storage! And good luck to all of you who choose to do business with them.

Wonderful and compassionate people to whom I truly owe the greatest of all gratitudes…read more Boyfriend and I found out we're deploying very short notice, so we went to put our things in storage. We got a unit and unfortunately between the packing and work, could not get back to our unit until after hours. Matt gave us a code so that we could get in after the fact. Once we got to our unit, there was a lock on it already. We had rented a U haul for just the day and already packed our big items into the trailer that we had sitting in the storage lot. After calling matt again, he was able to set us up with another unit so we could love in right away. In the morning they were so very helpful as well as understanding to our situation and instead of having to move all of our things once again, they let us just transfer to that unit, no additional fees or anything! Amazing customer service, great price, not to mention very nice and up kept facility. There is also a patrol car during night time hours as well.

Great place to store your stuff great deals as well security was top notch highly recommendedread more

Yes a zero star would be very helpful in the case of this business. What is hard to understand is…read morewhy they are in business, if they really are. They have proven to be difficult, uninformed and condescending. not good traits. There are so many other ethical business' that do these services much better, that I would really look elsewhere.

If I could give them zero stars, I would! 1st, the guy takes me to look at the units and the first…read moreunit he tries to sell me has issues with the ceiling, and he STILL tries to sell it to me! Second, after asking me for all of the information necessary to establish the account, he hands me paperwork so I can fill out the exact same information on paper that he had already imputed into his computer. I fill it out, while he updates his Facebook status. Next, after establishing myself as a customer, he told me i would have access to my unit until 3pm. Really? Do you not know your competition will let me access the unit till like nine? So I ask for a refund of the money I just paid them. Now I'm waiting three days for the refund minus the 10 dollar administrative fee of course. Stay away. Stay far away. There are plenty of other storage facilities in the area that treats their customers with respect.

Excellent customer service, clean, secure, convienent, big aisles. Clean athroom, fresh coffeeread more

I've been a customer since Nov 2025 I've paid on time every month when I first rented the unit…read morewhich is the smallest unit they have the rate was $13.50 then it went to $27.50 and now they're charging $37.00 in less than 5 months they changed my rates this many times with the world the way it is you think you'd come across a decent place and they'd be for the customers but I guess I am wrong