Had a great experience here at Westbrook. I looked at 3 different places in the area and found this…read moreplace to be the most clean, organized, and friction free in terms of onboarding. My wife was really stressed about putting our stuff into storage quickly and they made it a fast, easy, and dare I say peaceful process. It's new and locally owned and operated. Not one of those chain places that don't care about you.

Avoid this place if you value your belongings. The facility is infested with rats, and despite…read moreclaims that their insurance covers up to $2,000 in damages, they only reimburse a maximum of $500 for rodent-related damage--even if you've purchased their premium insurance. The information they provide is misleading and unreliable. This is in climate control storage. All my babies furnitures /appliances, sofas, two carpets totally damaged. Everything smells bad and poop every where. It cost me more than $2000 to $3000 of damage.

Best advice that I can provide to anyone thinking about renting Storage units from Beale storage,…read more"DON'T " The grounds keeper hasn't got a glue how to run the place. They advertise as locally owned, but since the owner lives in Napa, I don't think that qualifies as local.

I've been renting a storage unit for years. I've never had a problem with the owners or workers…read more they've always done an exceptional job. they are great with communication and understand that we are all human. they are very kind and respectful. they have worked with me through my financial difficulties and have always given me and my kiddos a great experience. I have recommended beale storage to all my friends and family and will continue to recommend this storage facility to everyone else. I will absolutely rent from them again in the future.

Very clean, nice ladies working the front desk. Excellent security throughout the facility. Highly…read morerecommend.

Customer service was top tier Kylie was amazing helpful and extremely informative I got a really…read moregood rate and all in all was very satisfied with how clean and safe the units were . Would definitely recommend to my family and friends

I am new to the state and I am so glad I went with Extra Self Storage - Linda. The manager is…read moreamazing and sooo helpful! I have received the best treatment you can get with this place and I cannot recommend them enough!! The units have high ceilings which makes them even bigger than you'd think based on their stated dimensions, which is really helpful. The place is clean and well kept. Their prices are the best in the area from what I can tell.

Two words: Climate Controlled!!!…read more I needed a place to keep books, too much heat would destroy them, but I didn't want to keep them in my house, just not enough room. This is the only place I'm aware of in the Yuba Sutter area that has climate controlled units available. You have to ask for that, they have non climate controlled storage as well. Really decent pricing, and Chelsea has been great! I feel like less of a number at this place, and I've had other storage units for years. I never would have given this storage a second look, but I'm a lot happier with the climate control and the service. The standard insurance policy is a nice touch too, with options to increase the policy coverage if needed. Highly recommend!

I gave them access to my storage because there was a leaked and unfortunately they stole my…read moreproperty. I learned next time I need to get insurance bcs there's didn't work. Is sad and upsetting. I definitely never gonna do business with them again

like the security cameras everything gets watched. The employees are awesome and polite very helpfulread more

So, the district manager DIANA GRANADOS, got rid of my popup trailer I had stored there. My spot…read morewas free until end of Dec of 23. She said it was a mess, so I sent my son there to clean up. He took before pics, and after pics. It was pleasing to the eye afterwards. She got rid of it anyway. Even after she called me to see if I would sign it over to her. I told her no, I have that spot till Dec. She is a person who when you give her a title, she runs with it, and it goes to her head. The owner is a wonderful man who doesn't deserve this B_____!!! If I could give a zero to her alone, I would

I should have know not to do business with them with the first encounter!!!! The system was down…read moreand I ended up not being able to move my things in until the next day. Fast forward about 3mo later, I was rearranging my storage, a HUGE RAT runs across the hall and into one of the units! I called and called and called for assistance! They kept telling me the district manager will be in touch! They kept saying they're making all these notes. I'm not getting any responses! But like a fool I kept my things there! BUG MISTAKE bc the rodents has now gotten into my things! Now I'm asking for a refund and to just vacate! Still no assistance! Today I come to move my things out, and my unit had a company lock on it. So I'm confused, have her unlock my unit, HALF MY THINGS ARE MISSING! So I make police report and ask her like why was yall lock on my unit anyway? She's like "I have no notes on file so I'm unsure! DO I LOOK LIKE I WORK HERE!?!" I'm like yes dummy!!! PLEASEEEEEEE be fr!! She's like "did you not have a lock on it or something?" I'm like "YALL MADE ME PAY YALL $15 AT CHECK IN BC I DIDNT HAVE THE LOCK YALL REQUIRED! PLEASEEEEEEE be fr!!!!! Come to find out SHE IS THE DISTRICT MANAGER‼‼‼ smh! This place is pathetic!!! Also I got locked in the gate once bc gate hrs are past office hours! I couldn't get a hold of anyone!!! THAT GATE IS TRASH JUST LIKE THE DISTRICT MANAGER DIANA GRANADOS(spellcheck last name)

I don't like the access closing time-- especially during the summer and that makes the price seem…read moreon the high side for lack of access when I need it, however; staff is great! They are awesome and they make it very pleasant. Jennifer is awesome and goes above and beyond

We have had a unit here for 25+ years. It is clean, secure, and most significantly, until recently…read morehas had great customer service. If there was a problem, which was usually that the credit card on auto-pay had expired, I received snail mail and a phone call to let me know. Just recently, however, the first snail mail notice I received was that my account was months overdue and set to be auctioned. I called "my account is on auto-pay, using a card that is not expired. What's up?" "did you receive notice of our system change?" "no" "well, we couldn't transfer bank information into the new system. Is your email *****?" "No, that is my wife's email, she set up the account originally. She is deceased" "oh, well we sent texts as well" "this number is a land line" "oh, well, I'm here until 5pm today, but since it is so late we will need cash or a cashiers check" It was 4:20 pm on a friday. I asked "since we just established that I received no notice until now, due to your erroneous choice of communication methods, can any of these penalties be waived?" "No we have stopped waiving fees for customers, and it is your responsibility to ensure your contact info is current". The clerk was very polite and personable, but lacked any shred of empathy or understanding of the situation. When I got there the amount due was $300 more than the notice I received two weeks prior stated, with no explanation. And though I was still well within the time to pay, my lock had already been cut (again, without explanation), so an additional cost for a new lock. Meh, it has been on my to do list to clean out the unit for years, particularly due to the frequent price increases with the new management (which, ironically, I DO get snail mail notices for, rather than email or text). This motivates me to get it done. C'ya Yuba City 99 Self Storage! And good luck to all of you who choose to do business with them.