I wrote a bad review online about Victory Cleaners in San Marcos, within 2 days Mari contacted us…read moreto come back & they would fix the issue. They had to order me a new pair of pants I sent then all the information on where to purchase. The pants came in & they are hemming them now with the original hems. Would like to apologize them for the bad review. I would give them a 5-star review. Thank You very much Robert Byars

I brought my daughter's Quince dress here for loops, buttons, and a press, but the experience was a…read moretotal nightmare. After receiving no notification for pickup, I called the Friday before her Saturday photoshoot only to find they had shuttered the shop for the weekend because the owner went out of town. I was forced to reschedule the entire production--photographer, hair, and makeup--all because they couldn't be bothered to communicate. When I finally picked up the dress on Monday, they charged me $175 for a handful of buttons only to inform me they didn't even have the machine to press it. They even had the nerve to gripe about the glitter the dress left behind. If the fabric or the timing was an issue, they should have refused the service so I could have gladly taken my business elsewhere. While the girl who did the alterations was super nice and did a great job, the rest of the staff was extremely rude. The woman at the counter was particularly classless, refusing to acknowledge or even look at my daughter and me. She actually kicked the dress with her foot to get around us rather than acting like a professional. Regardless of whatever personal biases they have, we were paying customers who deserved basic respect. There are much better places in town that actually value their clients. Do yourself a favor and go to Royal Cleaners downtown; they are sweet, family-owned, and actually professional.

Our washing machine went out and with summer guests coming and going it was great to be able to get…read moreour sheets and towels washed in no time. Special thanks to the ladies who work there. They helped me get started and were very helpful when I didn't have quite the right number of quarters! The machines are faster than home washers so I might start using the River Road Laundry more often! I do wish there was a bit more room to sit and wait. Give them a try!

I needed to wash my 13x9 rug and the nearest place with a mega loader was this spot! It's clean,…read morethe attendants were friendly and they had a nice seating area with stocked vending machines. I would definitely stop by if you're in need of laundry services. They are a notch above the average laundromat.

wonderful experience. Clean facility and David could not have been more helpful. Thank you again.read more

Our washer broke right after the holidays and left me needing to a ton of laundry before repairing…read moreours. Ext Kleen was Clean- quick what more does a person need. Great guy working there as well. He was friendly and attentive.

Went inside to drop 2 pairs of pants off to be hemmed. The owner, Chris, immediately has an…read moreattitude and asked me when is my deadline. I didn't have a deadline. He then asked me if I have asked people in my neighborhood if they could hem my pants. Well, no, I did not ask people in my neighborhood if they could hem my pants, that's why I went to quality cleaners as I've had pants hemmed here in the past. Each pair of pants I had hemmed in the past cost me $20, for each pair which is an outrageous price, but I need scrubs for school. I thought I would drop them off and do the same thing as before. Chris seemed bothered and annoyed by my business so I asked for my pants and bag back and he changed his voice and started mocking me, a would be customer who entered his dry cleaners. I highly advise everyone to be cautious as any grown "man" who changes his voice to mock a customer is not normal behavior. Run.

Quality of service, timeliness of return of serviced products, but wish they were open on…read moreSaturday's

I brought two black formal gowns to be hemmed for Maritza. She came highly recommended so i crossed…read moremy fingers and hoped for the best. One gown was all lace and the other chiffon and both had lining. I didnt pay a lot of money for the dresses but after they were hemmed and altered, they were absolutely STUNNING on. I am convinced there isn't anything that Maritza couldnt do! Her boutique was private and calm and my dresses were done extremely fast and so affordable. This is your gal if you need anything altered. Thank you, Maritza!!

Always super responsive. Great work. I come here for all of my alteration needs and I always leave…read morehappy!

Quality work. Friendly. Love the neighborhood small town business. Have already been back.read more

This was a roller coaster ride! I guess I initially came in at a bad time. The ladies inside only…read morespoke Spanish. And it was pretty confusing on what was going on and if we were on the same page. Even with using Google translate. It was a lot of back and forth. All I wanted was for both sleeves to be adjusted. I told them the sleeves were tight. Gave them extra fabric. A yard of it to be safe. They cut the entire sleeve so I figured we were on the same page And they called telling me to come in again. I was hoping for the jacket to be done. It wasn't touched. They did measurements again. And sent me away. Which was frustrating because we did measurements already. And I was running out of time. It's also inconvenient because I don't live very close. So to have to make that drive for a two minute measurement redo. When I already did it day one was also frustrating. I came in on the last possible day for the jacket and the entirety of the sleeve was not done. They did some adjustments but not all. I told them it's still tight and I needed this jacket by today. They said they could get it done by end of day. Luckily they came through and the price wasn't bad at all! Only $25 for both sleeves. Believe me I am grateful. But I wish they didn't procrastinate the jacket. The fact it sat there for an entire week untouched when they said I'd get it sooner than my last possible date to get it wasn't good to see. It would be nice if they gave clearer communication on certain things. Like a timeline and price. I had no idea what I would be paying until it was time to pay. And that I was told I'd get it sooner than the 15. But it wasn't ready until the 15 and gave us little room for error.

I have gone here for over 15 years and never been disappointed. Joe and his team do a great job!read more

Be careful with your clothes. If you really care for an item, do not bring it there. They lose your…read moreclothes. They give clothes that do not belong to you. They burn delicate garments. They leave you hanging.

Always doing a great job with my clothes and always done when promised. Price is in line with other…read moreservices in San Antonio.

Ruined a $220 jacket. I had to pay to get my jacket back, hoping I can take it somewhere else to…read moreget it fixed. I requested a manager to call and waited a week without a response. I reached back out, spoke with the owner and she said go to the jacket manufacturer. Did not offer any sort of solution. I was informed they sub out the work so they have no idea what happens to your items. I would not recommend this company.