I'm impressed! Over the years since this office has opened, I've noticed quite an improvement in…read moretheir customer service. Today I was there and had an excellent employee and she was very cheerful and helpful and guided me totherightpersonforassistance. The lady helped me with my DMV papers quickly and efficiently. Thanks for the excellent service everyone .

Been waiting for an hour, going on two when the agents stated that they'd be here within 20…read moreminutes. Keep receiving BS texts and the tow truck seems to still be in route? Horrible service! They need to re-train their towing services department. How embarrassing for their company. Highly recommend utilizing a different, more efficient company.

Hands down the best insurance agency in California. We were shopping for our family auto policy (5…read morevehicles & 4 drivers) before the May renewal comes up. Our current insurance was reluctant to allow us to add our adult son after he moved back home last month. Steven Lee & his team, Shirly, managed to provide us with a quote, and have our adult son added on to the new policy, all in one business day. Knowledgeable, helpful, and professional. We highly recommend Steven Lee Farmers Insurance Agency.

After graduating college, I was going off my parents insurance and when I got a new car I had to…read morefigure where to buy insurance. I honestly was very clueless about insurance so it was a bit intimidating. I requested a quote through Yelp and they responded really quickly, letting me know that it would be good to go into the office...especially for my first time dealing with insurance myself. Shirley was really helpful and walked me through the whole process and all my options. Thanks!! Would definitely recommend this place!

I had a great experience working with Daniel Vasquez at La Puente Freeway Insurance. He made both…read moremy dad and me feel comfortable throughout the entire process of starting a new policy. He took the time to answer all of our questions and worked hard to find us the best full coverage at the most affordable price. I shopped around, called several companies, and even got quotes online, but nothing came close to what he was able to offer. He truly went the extra mile to find us the best value without sacrificing coverage. Thank you, Daniel, for your professionalism, patience, and outstanding customer service. I highly recommend reaching out to him if you're looking for an honest agent who genuinely wants to help.

Just want to say thank you to Daniel. He did an amazing job with my car insurance. He was able to…read moreget me a great price with same day coverage. It only took at 15-20 mins. Thank you Daniel

Adriana's Insurance is exactly like a car dealership, they pretend to give it their all, and once…read moreyou sign on the fine dotted line, you're screwed - don't think about going back to Adriana's Insurance afterwards thinking you'll be getting the same VIP treatment, its not going to happen! I was @ their El Monte office located on Durfee because I had a couple of questions, the agent Marisol asked if I had any other questions because she had to take "this call", personally, I thought that was very rude of her part - I grabbed my belongings without saying another word to her and left - I now refuse to pay that "brokerage" fee and help them stay in business - Do NOT make my same mistake, if you can, go directly through an insurance company without having to use their services, remember, Adriana's Insurance is a broker, you will end up paying that "broker" hidden fee! Not worth it!

Worst experience I've ever had. Made my payment then they called and said it didn't go through so…read moreI make a bigger payment so now im good for 2 months, letter says im canceled, called to clear it. Then another call to say im canceled. All within 2 weeks. Awful customer service.

I recently switched to Farmers for car insurance and Harley help me with the process. She was…read moregreat, provided excellent customer service, I was able to save money by bundling my auto and homeowners' insurance. She was very responsive and provided great communication through the process. I highly recommend Lorraine and her team!! They will work with you and most importantly you'll know your insurance needs are met. Thank you, Harley!!

I had trouble trying to finding auto insurance. I've called so many other insurance and was going…read moreto settle with another insurance but I came across farmers Lorraine office I wasn't sure if I needed to make an appointment, but I took the chance and walked in and I'm so glad I did. Lorraine and her team were so welcoming and so excited to see me. They made me feel like they were expecting me, even though they didn't know me. When it came to choosing which auto insurance works best for me, Lorraine was so honest, she even made sure if I can get a better deal with other insurances that I should but thankfully everything turned out great and I get to be insured with Lorraine and her team. I feel so safe and comfortable knowing I'm insured with farmers. Thank you for the greatest experience

Maritza and her staff are always professional and courteous. If I ever have a question regarding…read moreof my many policies anyone in the office is capable of helping me through it. They even do life insurance, auto loans and college student credit cards. The used car loan for my daughter was a breeze. And thanks for the updates to my policy and claims!

Maritza has been our State Farm Agent for over 5 years and she and her team do an outstanding job…read more We have been very happy with the service and insurance. We even have our mortgage with State Farm Bank. She is an excellent resource for everything related to insurance.

Brian and his employees are very helpful and honest. They got me the quote I needed very quickly…read moreand also explained all of the details to me in a way that was easy for someone who does not understand "insurance talk" to comprehend. They seem to truly care about their customers and work to get you the best possible deal. I am excited to be taken care of by these professionals!

I been with State Farm for quite a few years now & I'm very satisfied with them. If you're in…read moreaccident they work very fast unlike other insurance companies. Aside of their great coverage, I like this office in particular because of Lisa, she's very helpful & always answers my questions & concerns. My family & I always work with her & that's because of her customer service & professionalism. State Farm may be a bit pricy to some, but as the saying goes, you get what you pay for.

If u need insurance go to this company Vicky and staff always go out of their way to make sure you…read moreknow everything coming cost wise and when something else happens they're on it . My low low was back tagged and needed insurance cover to get tags Vicky and staff were on top of it THANK YOU!!!!!

Luis has great customer service. he's very professional. He helped me look for the for my car and…read moresave me a lot of money. He gave me the best deal.