UPDATED****
Elis at 'Best Granite' is awesome!! He called me personally to understand my issues and came out within a few days to see and correct. This is all that I was looking for was someone who cared enough to listen to me and was willing to fix it. I was not trying to be unreasonable. He is very conscientious, pleasant, understanding and customer friendly. I am now revising my review to HIGHLY RECOMMEND because of Elis! I also suggest the other 'Best Granite' employees adopt this same level of customer service. It goes a long way!!
Best Granite and Marble, Livonia provided horrible quality and customer service! they installed my dark countertop with white sealant which amplifies the poor fit between the backsplash to the countertop. this is the first thing that everyone comments on when they see it. also, when they cut out the holes for electrical outlets in the backsplash, they were short by about an 1/8th of an inch making it impossible to screw in both screws so the outlet cover so it won't fit on it properly. they want to charge me $150 to come back out and correct their mistake. I DO NOT recommend this company. BE CAREFUL if you hired them! BE Sure to inspect every aspect of the job. if you aren't happy, make them fix right then and there, before they leave! they are not customer friendly and do not stand behind their service. Dealing with DidI was a nightmare! she is rude and very difficult to deal with. this company has very poor customer service. read more