5 STARS for Sean Thompson and The Flooring Guys!!! My experience working with Sean and with this…read morecompany was awesome! I called Sean to get a quote, he showed up the same day, he knew exactly what I wanted, and he delivered. The carpet was installed within a week and it is gorgeous. It's exactly what I wanted and I'm very pleased with the quality of the service, the product, and the professionalism. The two carpet installers were also amazing. They worked quickly, they were great at communicating, and they did a nice job. I highly recommend The Flooring Guys. Thank you!

The flooring guys is a great business that saved me last minute. Lowe's came out to install luxury…read morevinyl flooring and after tearing out all the carpet told me it couldn't be done because the floors were not level enough. They simply wouldn't and didn't want to level or sand down anything so I was left with no floors on site. I did not want carpet and already had all the flooring I wanted delivered. I was in search of a flooring company that would help and found great reviews for this business so I submit a message or email to their site. Within minutes at 10pm I am getting contacted by David Vaughan saying he would come out the next day to inspect the floors. After he came out and told me the other installers were simply lazy and didn't want to put in the work needed and they were able to squeeze me in last minute I was very relieved. They promised me that they would do the work until I was fully satisfied which they did. They came out 2 more times to address all of my concerns and kept their promise to satisfy their customer to the end. I would recommend going the this business over lowes or home depot budget installers that don't know what the heck they are doing. You get what you pay for and I'm fine paying a little more for a lot more satisfaction!

Very professional customer service! Austin also went way beyond coordinating our carpet to be…read morelaid in time for our move into our new home. We were also very pleased with the professionalism of the carpet layers and they did a wonderful job. We will definitely recommend Urban Flooring without hesitation!

Timely, accommodating, knowledgeable and easy to work with. I greatly enjoy my new floors!read more

The carpet installers were very professional. The carpet looks great and everything was cleaned up…read moreafter they finished.

I contracted Lowe's Home Improvement to install some carpeting in two walk-in closets. They subbed…read morethe job out to Keller Interiors. The scheduling process was simple, and even with the current supply chain issues and labor shortage, the installers showed up the day and time window that was scheduled in-store. About a week prior to installation, I received a text to confirm the appointment. The day prior, I received both a text and a call to confirm the appointment. The caller was the actual installer, and also wanted to verify the project to be sure it was the correct one, as he was cutting the carpet to spec. The next day (installation day), I received a call from the installer to let me know he was on his way and it would be about 20 minutes. 20 minutes later, they showed up well within the 2 hour window. I showed them the location of the install, and they got right to work (two person crew). The installers were efficient. They got the job done quickly, cleaned and vacuumed. They disposed of all trash and old material that was torn out. They waited until I inspected the job and then were on their way to the next job. The quality of work and professionalism was admirable. I have seen some awful reviews for this company in other states. But my experience was the complete opposite here in Des Moines. I know much of the job relies upon the actual labor team. These two did a great job and I would happily do business with them again. Thank you!

Had a great experience with this company. Jeff in sales and David with the install. Highly…read morerecommend!

James was very professional. We were buying carpet squares…read morefor our lower level family room/office. He was helpful to us as we made our decision. James came to do measurements & again was very helpful. James is so polite & pleasant to do business with. We are completely happy with our "New look"......money well spent!! Dwaine & Kay Francis

Service completed on 7/8/2026. Ron and Adam did excellent work. Clean and professional with…read moreexcellent communication. Reasonably priced. 5 star. Highly recommended and would use again!

Absolutely knows what they are doing. Been in the business since 1985. I'm particular and they met…read moreall of my expectations!!!. Plus they are so easy to relate to and answered all my questions. I will use them again!! And they didn't leave a mess!!

I needed to have new vinyl flooring installed into a room that I planned to use to foster shelter…read moreanimal. Some of them needed a lot of help learning to use the litter box, so I wanted to a high quality floor that was easy to clean and could withstand whatever the kittens were going to throw at it. The installers were able to come out quickly once the materials were delivered. They did their work quickly and professionally, and I am happy with the quality of both the flooring and the work. We've had the flooring in place for a few months now, and the kittens have certainly put it through its paces. I specifically chose one of the more expensive options because it met my needs, and I feel that both the product and the service met my expectations. I would certainly recommend Louie's to anyone looking for new flooring.

They did my kitchen floors. Very professional with a large variety of options. Affordable and fast.read more

I had an amazing experience with Bonnie - she helped me pick out blinds for our new home! Bonnie…read moremade a very daunting task easy - and man did she choose beautiful things that I LOVE!!! Josh came to install - and had them down so I could see when I arrived home. They just finish our new home so BEAUTIFULLY - I was very pleased. Strongly recommend Bonnie for window coverings - and can't say enough good things about Josh's installation!! GREAT company - great people!

We ordered around 1000 sf of carpet for 4 rooms in our home and 350 sf of plank vinyl flooring for…read more2 rooms. Don Hyde and his son installed the plank flooring and did a great job and cleaned up everything. very impressed by the finished job. Would highly recommend them. The carpet was also installed by a 2 man team and did a great job. Flooring America will always be our first choice.

I Called Jones Professional Carpet Installation and Repair to come out and re-stretch some carpets…read morein my home. They were nice on the phone and ready to try to accommodate my expedited scheduling requirements. They committed to a time on a Saturday and were on time as they committed. A crew of three. The work was done quickly and below budget. They did good work too. Thanks to their crew for doing a great job! I would recommend these guys.

From the owner: Carpet install commercial n residential,specialize in flooding restorationread more

Second time we have relied on Floors Direct and their Expertise. Terry is Amazing to work with,…read moreshe always does a follow up! We couldnt have asked for a Better Experience. Will definitely use again!

I am very happy with the service I received from Scott and his staff, and I love my floor! I have…read morea 100 year old house, and as things go, nothing is every straight forward. They did a good job of trying to work around all of the challenges an old house presents.

I bought a white area rug like an idiot. Dog got sick a week later. I could be get it out so I took…read moreit to Dpringer. They cleaned it and scotch guarded it. Looks brand new and repels stay

I bought a white area rug like an idiot. Dog got sick a week later. I could be get it out so I took…read moreit to Springer. They cleaned it and scotch guarded it. Looks brand new and repels stay a now. I