James was very professional. We were buying carpet squares…read morefor our lower level family room/office. He was helpful to us as we made our decision. James came to do measurements & again was very helpful. James is so polite & pleasant to do business with. We are completely happy with our "New look"......money well spent!! Dwaine & Kay Francis

Great service over there and good prices. Nice range of products. We've done carpet and lvp so far…read moreand more to come. Sales guy Kyle gave great advice, solid communication, and install went well. Highly recommended.

Cory Mohr was so easy to work with and made the process super simple! We ordered carpet to be…read moreinstalled on our closing day for our new home and we were able to go to the huge and beautiful showroom to see what flooring we wanted (he was able to match a color we had found in a different brand to a Shaw carpet of much better quality). We were able to even test out the padding to see what a difference the better pad made. The install was done very quickly and was great!! They sent a team of 6 guys and they were in at 8a and out by 3p for 1700 sq foot of flooring. VERY impressed with Royal Flooring, we will definitely be using them for future flooring needs!

Customer service is non-existent. Lack of follow-up on…read moreafter install service requests. Do yourself a favor and head across the street to another provider. Service is like night vs day.

The flooring guys is a great business that saved me last minute. Lowe's came out to install luxury…read morevinyl flooring and after tearing out all the carpet told me it couldn't be done because the floors were not level enough. They simply wouldn't and didn't want to level or sand down anything so I was left with no floors on site. I did not want carpet and already had all the flooring I wanted delivered. I was in search of a flooring company that would help and found great reviews for this business so I submit a message or email to their site. Within minutes at 10pm I am getting contacted by David Vaughan saying he would come out the next day to inspect the floors. After he came out and told me the other installers were simply lazy and didn't want to put in the work needed and they were able to squeeze me in last minute I was very relieved. They promised me that they would do the work until I was fully satisfied which they did. They came out 2 more times to address all of my concerns and kept their promise to satisfy their customer to the end. I would recommend going the this business over lowes or home depot budget installers that don't know what the heck they are doing. You get what you pay for and I'm fine paying a little more for a lot more satisfaction!

5 STARS for Sean Thompson and The Flooring Guys!!! My experience working with Sean and with this…read morecompany was awesome! I called Sean to get a quote, he showed up the same day, he knew exactly what I wanted, and he delivered. The carpet was installed within a week and it is gorgeous. It's exactly what I wanted and I'm very pleased with the quality of the service, the product, and the professionalism. The two carpet installers were also amazing. They worked quickly, they were great at communicating, and they did a nice job. I highly recommend The Flooring Guys. Thank you!

Service completed on 7/8/2026. Ron and Adam did excellent work. Clean and professional with…read moreexcellent communication. Reasonably priced. 5 star. Highly recommended and would use again!

Absolutely knows what they are doing. Been in the business since 1985. I'm particular and they met…read moreall of my expectations!!!. Plus they are so easy to relate to and answered all my questions. I will use them again!! And they didn't leave a mess!!

They did my kitchen floors. Very professional with a large variety of options. Affordable and fast.read more

The flooring options at Louie's are extensive but easy to navigate. The staff is incredibly…read moreknowledgeable and eager to help guide without being aggressive. If you are looking for beautiful floors with guidance throughout the process, Louie's Floor Covering won't let you down!

ProSource is place where contractors send you to check out flooring, tile, backsplashes, carpet,…read moreetc. If you want to see pretty much every option for your home IN-PERSON, this is the place to go. They have tens of thousands of samples from hundreds of lines/manufacturers. And you can see, touch and feel them all, if you have the time. The selection, as I said above, is very large, almost intimidating. If you don't have a good idea of what you want, I can see you getting lost. However, they do have great staff that give you one on one attention and can help give you advice and help you figure out what you really want, or really need. The only real drawback is that there are price "codes" on everything, not actual prices. You can ask for selections in a price range, but until the order is set up, you really don't know the cost. This can be intimidating and disappointing when you realize that something you instantly love turns out to be way out of your price range.... In summary, ProSource is absolutely the best place to interact and sense what flooring/walls, etc are available without trying to divine it from a picture or written description. Unless you're absolutely sure of what you want, allow yourself enough time to see all the options...

I was referred to this store by a local builder. I worked with Russell to pick out flooring (luxury…read morelaminate and carpet). While in the store, he highly recommended that I use Carlos from Innovation Flooring for the install. Russell said Carlos was probably one of the best installers he'd ever worked with and how he'd gone to this wealthy individual's home where he did a complicated carpet pattern to perfection. I even asked about if there was an issue and Russell assured me that it would be resolved quickly. (I have had flooring done before in which the workers had to come back and fix things so I was extra cautious about how the install would be done and how issues would be resolved.) I was specific that the install would have to be staggered (because that's a common install error) and I wanted the floor to be level (ie "flat" as Samuel was sure to point out). I hired Carlos to do the install. I gave him the same requests as what I told Russell. It took him 3 months to finish the install. 3 months! While he was here, I asked about the subfloor and if everything was ok. He told me there were numerous loose screws and that he'd fixed them. Not once was I told there was an issue. I even stood near where the now issue is and said it felt off. Carlos told me he'd fix it. Recently, I went to sell my house. I found out that the install was not done correctly. I contacted ProSource and Carlos immediately. Samuel, from ProSource, came out to look and admitted the floor was not done to manufacturer requirements. He even asked if I'd like to use their inspector to look at the floor. I already was speaking with an inspector and I would never use ProSource's. When he returned to the office, he sent me a novel email about how any corrections would be on me. At my cost. I would absolutely never hire anyone affiliated with ProSource. I would not purchase from them! I wouldn't trust them at all! To know you're doing an install wrong and then tell the client it's on them to fix it is absolutely not acceptable. I've hired so many contractors and I've never had the response that ProSource gave me. I'm shocked that this is how you run your business. PS paying Google not to post your negative reviews? Funny how that's the only site actively suppressing my review on your business. Update: had an inspection done. From the results, it would appear that Carlos did ZERO prep work.

I bought a white area rug like an idiot. Dog got sick a week later. I could be get it out so I took…read moreit to Dpringer. They cleaned it and scotch guarded it. Looks brand new and repels stay

I bought a white area rug like an idiot. Dog got sick a week later. I could be get it out so I took…read moreit to Springer. They cleaned it and scotch guarded it. Looks brand new and repels stay a now. I