This man is thorough, thoughtful, kind and inteligent. When stumped with my sons symptoms he…read moreresearched an researched until he found us an answer. He has been seening my children for 25+ years and the only bad thing about Dr Koo is that he will retire someday!

Extremely unprofessional billing department. I keep receiving bills for a service that was already…read morefully paid when my child was born. I have called their office more than five different times and every single time they tell me the same thing: "Don't worry, the balance is cleared and you won't receive any more bills." Yet the bills keep coming. This shows a complete lack of organization and accountability. Patients should not have to repeatedly chase a medical office to fix their own billing mistakes. At this point it feels like harassment to keep sending bills that have already been paid. If the issue isn't resolved permanently, I will be forced to dispute the charges and report the billing practices to the appropriate authorities. I strongly recommend others double-check every bill they receive from this office.

Mrs. Yelper and I both took ill over New Year. It happens. We both went to an Urgent Care, spent 5…read morehours each, got a prescription for pills we couldn't take on an empty stomach but we we too sick to eat, and spent a night and a day in major YUK+ land with no sleep. In 1 visit to Low Cost we got a pain shot for headache, antibiotic shot, and 1 other shot probably for nausea. Practically cured by the time we hit the parking lot. $240 each. The doctor at Low Cost gives shots, fast and effective help. Isn't that what doctors are supposed to do, help people? God bless places like this that help the common man and Mrs. Yelper.

The website says respectful an caring for the community. I…read morewent in to be seen I was running a fever last night and bad coughing . The girl who walked me to the and took vitals was very kind and polite. The PA who... came in barely looked at me she just asked to see my throat, I have asthma , and they have this on file because I've been here before . She didn't check my breathing, she didn't look in my ears , how can you barely look at me or engage with me and your in the medical field ? I'm a human being in need of care and you just seemed to have a sour attitude. The PA LEFT THE ROOM without saying anything another girl returns and says they have prescriptions and shots , I said for what what is it that I have what am I getting diagnosed with , she states IDK , we don't know she's not a doctor so can't run certain test . Wow . if your going into the medical field you should hold some standard of how you interact with people , compassion and care .

I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

The front desk staff are welcoming, helpful, and kind, which made for a very pleasant experience…read more Dr. Zainab Ali was also extremely helpful and understanding throughout my visit. I highly recommend this office.

The main problem for me was the fact that whenever my child was sick and I needed to make an…read moreappointment, they would ask what symptoms my child had and if I even mentioned a cough they would refuse to see her in person and the appointment would be over the phone. Even the doctors would get upset that they couldn't give a proper diagnosis over the phone. The office still acted like we were in a pandemic.

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.

First I'd like to say I went to see Doctor Rupp years ago. She helped me and my children. Second…read moreshe has the biggest heart and wants to make you better. For instance my youngest boy got stung by some bug I had the driver's side window down and it flew in the car. His had got really swollen fast. I called doctor Rupps office and we where seen right away. If you have a chance to see her go see her

Doctor Rupp has a small practice. Because of this she is the only doctor you will see - no…read morebureaucracy, no long wait times, no passing the buck. She and Alma run the office with kindness and efficiency. Doctor Rupp gives you the personal care that only a sole practitioner can give. I heartily recommend her to anyone looking for a great GP. Alma makes medical billing a breeze for all the patients. You won't find medical care like this at any conglomerate or multi-practitioner clinics.

Dr. Félix and his staff are wonderful he's intuitive to…read moreyour needs. Optum needs more medical providers like him..

My wife started using the "Optum Care Inland Valley" plan through "Scan Health Care" ten days ago,…read moreyet her name has still not been registered in the system. We have been contacting both parties daily throughout this period--and continue to do so--but to no avail. Therefore, I advise everyone against using the "Optum Care" plan offered via "Scan Health Care," as this is the issue we are facing with them.

Extremely disappointed with our recent visit. The experience at this office was unprofessional from…read morestart to finish. First, a student was sent in to check my daughter with very little supervision, and when the actual doctor came in, they barely spent four minutes with her--no real evaluation, just a quick glance and a prescription before sending us on our way. Later, I realized I needed a doctor's note for my daughter and returned to request one. The front desk administrator was incredibly rude and dismissive--as if I had interrupted her personal TikTok or social media break. She clearly didn't want to be bothered and made no effort to be helpful or understanding. We'll be switching doctors immediately. I don't feel comfortable trusting this office with my child's care again. Very unprofessional and disappointing.

Been coming here for 5 years. Friendly staff and a doctor who truly listens. Highly recommend.read more

Dr Laughlin is very friendly and caring doctor she takes time to answer questions. She is very…read moreknowledgeable and gives you excellent care as your PCP doctor. Office staff are very knowledgeable and helpful. The office is very clean and organized.

I used to go to her office years ago. She worked on a cut I had on my finger. The sutures came out…read morein less than two days. I came back for a follow up appointment . I let one of her staff members know that she did a awful job on my stitches and she over heard me complaining about her lack of skills and had the nerve to get a attitude with me. I never went back to Dr. Moreau.

This Doctor is so unprofessional. My Grandfather is always…read moreneeding approval of Michelle Martinez to get refills. Been calling for 2 weeks now and left messages now it says voicemail is full. My Grandfather is elderly and needs prescriptions when they run out. I can't even believe she even has her MD. My next step is to report this Doctor through the Medical Board. I will be switching his Doctors. Now let's see if we can get medical records. DO NOT WASTE YOUR TIME because she clearly doesn't care or value her patients. I gave her the benefit of the doubt for a few years because I know life happens but this is so wrong on every level.

Huh? Called and called and no one answered, no answering machine, and faxes for my prescription…read morewere ignored. Closed? I hate to give what was a good business a bad review. But things went downhill fast. Bad, bad staff (she knows this, they worked at the same place she used to work at), no test follow-ups, no wellness appts scheduled like before. Never responded to my monthly prescription fax from my Pharmacy, and last time I was here, staff gave me (told me) my test results. (???) Seriously? I stuck with her for a long, long time, but now, I don't even think she works here at all. No warning, Poof. Gone. I found a new doctor with a pulse.