Excellent customer service. They were in and out. A little pricey, but worth it! They gave us two keys per door to be locked - the extra key was free. The guy didn't arrive on time as expected. He apologized and gave us a fat discount for the inconvenience. I'd use them again for sure. read more

Service was prompt, Communications were complete and timely. No hidden fees. I paid what was quoted to me before the technician started the service. I highly recommend Best Locksmith. read more

Amazing same day...... Kind, friendly, honest and all around great company. I have added them to my contacts, they are my go-to locksmiths from here on. Wonderful read more

Thank you! Honest and very fast service. We really appreciate your help I can't thank Ben enough for doing a honest work. Use them absolutely cones recommended read more

First time using best locksmith. Technician came really quick and did his job perfectly. I was very pleased with the service. I recommend this place! read more

Best Locksmith - Keys & Locksmiths Near Me - Dallas, Texas

Great service from Ben, got my car key replaced for just $25. He was able to do it from his van. Be sure to call them in case they're not in the office, or they'll come to you for just $25. read more

Best Locksmith - Keys & Locksmiths Near Me - Dallas, Texas

This review is more of a thank you note. I'd like to thank this company for showing me my new found locksmith skills. I recently bought a new home that had a less than ideal lock that I wanted replaced, thinking I'd better leave this to the professionals I reached out to this 5 star company. The ratings were accurate about the friendliness of their employees, the tech was very nice when he explained that the lock replacement would cost "just" $395 because it was a "specialty custom part". He even thanked me before he left as I showed him to the door after my "what!?" response followed by staring at one another in an awkward silence as we tried to both tell if either of us were serious. I found the needed lock online for $20, received it the next day, followed the directions and crisis averted. Thank you BestLocksmith read more

Ben from Best locksmith came to change our locks at our store today after it broke at the morning, he was quick and very professional (middle of the day at the store!) We checked in several companies and they are the only company that gave us a reasonable price! Thanx! Abigail and Adam Queen. read more

Best Locksmith - Our new lock - Keys & Locksmiths Near Me - Dallas, Texas

Ben did very good job, he was fast, friendly, and knowledgeable and definitely saved my day!

I locked myself out of my townhouse and maintenance could not let us on for unknown reasons. I contacted multiple locksmiths along with my wife. Best locksmith was the first to respond and was the only company out of probably 12 that said less than an hour response time. Awesome response less than 30 min. If I ever need there service I will 100% call them first read more

Ben is here on time om our appointment. He was quick to get me inside my apartment unit. Recommended!

Good service. Arrived on time, needed for storage lock removal. They offered me cheap service, were quick too

Best Locksmith was Great! We called and they came right out. They were able to re-key four locks in 30 minutes and the price for the job was reasonable. Highly recommend them! read more

Very fast and friendly service. I was locked out of my car this morning and someone was already in the area when I called and were able to come within 10 mins. I was in my car within 5 mins and able to go to work. read more

Ben gave me a quote over yelp messenger this morning. I got quotes from several local competitors and he had the best price BY FAR. I called them around 3:30 and got a voicemail. I left a message and a gentleman called me back within 2 minutes. He confirmed the estimate I had recieved earlier and said Ben was actually in my area if I was available. Of course I agreed. Within a minute of hanging up with the first gentleman, I got a call from Ben saying he was only 5 min away. Wow! So fast! I have to admit I was not prepared for how quick they were. I had to go buy a replacement lock and Ben did not mind waiting patiently for me. Such nice people, such amazing quality service. 5 stars is not enough for them. Truly wonderful! read more

We called on a Sunday at 4. A SUNDAY at FOUR, people. They were out by 7 putting in a new handle assembly on our door. It was great that they even answered on a Sunday, even more so the fact that they came out on a Sunday! There were no extra fees for the Sunday work, and I thought it the service call charge was extremely reasonable. Our locksmith, who I believed was named Aaron was friendly and efficient. He was done in about 20 minutes. I definitely see why this place gets 5 stars. read more

Got 8 locks re-keyed. The entire process from getting the quote and the actual service was painless. Went smoothly and efficiently. Great prices compared to the rest. Highly recommend! read more

Great guy, I actually had used him about a year ago for a new car key but had forgotten and put out a quote request on Yelp to several co's. I needed a locksmith for a lockout service on a listing of mine. He quickly replied and I remembered the great service previously. He was able to show up on time and quick. read more

Ben from best locksmith is awesome! He kept me updated on a special ordered key from dealership, and the service quote was way cheaper than the dealership and other local locksmiths. I would recommend this place to anybody. Fantastic service. read more

Best Locksmith - Keys & Locksmiths Near Me - Dallas, Texas

I used Best Locksmith to get a house I just purchased rekeyed. Ben was very professional and courteous. I received a call when he was on his way and he rekeyed 3 locks and completely replaced one lock in less than 45 minutes. I would highly recommend Ben and Best Locksmith. read more

Ben come on time and give a very good recommendation and change/rekey all locks for me. Very nice person and friendly! I will use him again and recommende to other friends! read more

Best Locksmith - Ben is rekeying my lock! - Keys & Locksmiths Near Me - Dallas, Texas

Ben was super helpful and talked me through all my options. He made a frustrating situation better with his great service. If you need a locksmith, Best Locksmith is the way to go. read more

Best Locksmith - Ben programming my 2016 Jeep. - Keys & Locksmiths Near Me - Dallas, Texas

Ben was very professional. Quick response through yelp and he came within 1 hour. I highly recommend his service. Very friendly and fast. read more

Very quick response to a late night call about needing my place rekeyed. The tech showed up in the time window, was highly professional and made recommendations I would not have thought of! Highly recommended! read more

Best Locksmith - Great work! - Keys & Locksmiths Near Me - Dallas, Texas

Ben is awesome! Perfect service and very quick. Highly recommend! Arrived in short notice. Nice and courteous. read more

Best Locksmith - Keys & Locksmiths Near Me - Dallas, Texas

I came home from an out-of-town wedding to find my handgun missing. There was no "break-in" and my dog was at home, which made the whole situation worse - someone who knew me (and my dog!) well enough to have my key did this. Looked for a locksmith even before calling the police - I wish Yelp would rate police officers in terms of being helpful! Rafael showed up in 20 minutes and re-keyed all my doors so quickly that I thought surely he forgot the screen door locks. Nope...all 4 locks were done. Very professional and friendly. Here's wishing you never need a locksmith, but if you do, call this guy... Cheers, Ajay read more

Came home from work last Monday and decided to take a quick dip in the pool. I took my phone outside to plug into the speaker system and grabbed a towel, then headed outside. On my way to the pool, I stepped in something disgusting and promptly turned around to get a paper towel only to find that... The back door has locked on me. Of course, the garage door is closed and the front door is locked. First floor bathroom door is usually kept open (in case of emergency) but nope, I must have locked that too. So I'm stuck in the backyard. Without clothes on. Thankfully I had my trusty phone...and a towel! I did a quick yelp search and found A Star Locksmith. Raphael answered promptly and told me someone would be there in 20 minutes. Daniel shows up exactly 22 minutes later, and was very polite and courteous. (In light of my predicament, he could have burst out laughing and I wouldn't have blamed him.) He got the back door unlocked in no time, and even told me about the yelp coupon which saved me $10. I paid and thanked him profusely. Raphael even followed up with a call after Daniel left to make sure everything was okay. Thank you A Star Locksmith! Needless to say, I am very grateful for your quick response, excellent service, and professionalism :) read more

They came quickly and were friendly, but my lock was not put on straight. My key has to be slightly angled to open my door now.

I'm a new home owner, someone recommended that I should get my doors re-keyed, I thought it was a good idea so I went to Yelp for a trustworthy locksmith. This company had the best reviews so I decided to call them and get my doors re-keyed with them. I called them in the morning to get a quote on the service; I told them I would call later yo schedule an appointment. I called at around 3:30 pm and schedule an appointment for 7pm. So far everything was going according to plan. I got there -to my new home- 10 minutes before 7pm waited until around 7:10 and decided to give them a call. To my surprise the person who answer said the appointment was scheduled from 7pm to 8pm that was never discussed with me. The guy on the phone told me not to worry, most likely the technician was on his way, and that he was going to call me shortly. 10 minutes later I received a call and the guy at the other end says: "I'm the technician, what do we have there?" From this i get: no communication between the office and the technician at all. I explained what I needed and he said he was going to do another house and he will be on his way after, I thought that was fine and asked him for an ETA, on his words: "I don't know, traffic is bad and I've been on the road all day" I got upset and told him not to come anymore, that I will find someone else to do it for me tomorrow. Zero professionalism, my time nor my business valued. I'm not sure how they got this many good reviews. It's better to say upfront when i was making the appointment that they needed one hour window to show up and do the service or that they didn't have someone available at that time. That is what happens when a business puts too much on their mouth that they choke. (Too bad yelp don't let you post without stars) read more

- peng leng zeng In Cantonese, this means "an all-around great value". I was travelling in Seattle and needed to get the locks on my house in Murphy changed. I called Raphael in the morning and was able to get the locks on my house changed quickly. He arrived within 30 minutes, met my relative, did his work, and charged a very fair price, lower than I had expected and exactly what he quoted over the phone. If he gives this kind of service to all his customers, he'll be a very busy man :) Note that the phone number on his van and the number on Yelp both go to the right service. His van number will likely get him directly, though. read more

Update (9/4): 1) Yelp account: Less than 12 hrs after posting the review, Ben from Best Locksmith called & clarified that the $10 discount is for having a yelp account & not giving a review. So plz make note of that. 2) Pricing: he also explained that their pricing is the most competitive...which it might be as we only called this one place. Our only suggestion was that they should tell the price upfront rather that after they come. Ben was attentive & said he will talk to Oscar about it...which is pretty cool... #oully -------------------- We needed a locksmith in short time & were looking for someone to come soon. I yelped for a locksmith & 'Best Locksmith' came up with good reviews so we called them. Operator Oscar was good and helpful. He realized the urgency of needing a locksmith & took the info ASAP & informed us someone would call soon. When asked about the cost, he informed us that it's a $25 service & that we could buy locks from the onsite technician. We informed him we already hv the locks & if that was an issue and he said no problem. Literally 35 mins later technician Ben called & was onsite to change the locks quickly. He was extremely professional & realizing that we were in a rush, he hurried up & got the locks done. Great personality & very helpful. We would hv given a 5 star for their service & experience but we are staying with a 4 star because we felt the pricing was a bit unclear... not sure by design or by accident. When we talked on the phone & asked Oscar how much is the cost, he said $25 for service & u can buy the locks. When we said we had the lock & if it was ok, he didn't tell us that 'changing' the lock is an additional $49 per lock. It was Ben onsite who told us that right before he was going to change the lock about the additional charge. When we indicated Oscar didn't mention it, he gave us a discount of $9 off each lock. It was helpful but it would be better if we knew upfront. Still even with this setback on pricing info, Ben made up for it with his service. Also, they offer a $10 off discount for yelp reviews. We didn't take it but it's an option if you like. read more

Neil was amazing,courteous and punctual. We locked our keys at a steakhouse and he arrived very quickly. Would highly recommend.

-I LOST ALL OF MY CAR KEYS- I have what's called, "anti-theft" keys, the ones with the micro-chips. The ones where you have to get them programmed, which at the dealership would have costed me 150.00 per key. -First of all, my car was at another location, but with A-STAR's great customer service, I was picked up from one location and driven to my car. TIME it takes to make a new key at the DEALERSHIP? 3 hours. TIME IT TOOK A-STAR? 20 minutes. I should also mention that A-STAR took a 30 minute detour from Dallas to the suburbs of Arlington, made me two copies (programmed anti-theft keys) for 225.00. total. If i wanted to take the dealership route, I would have had to get my car towed ($70.00+) and pay 300.00 for 2 keys and wait 3 hours. A STAR picked me up, took me to my car, made me 2 keys in 20 minutes AND charged 225.00 for two programmed anti-theft keys. A-STAR made this unpleasant experience, very pleasant. ~~~RECOMMEND.~~~~ read more

You can now add me to the long list of very happy customers. This is pretty much unheard of to have virtually all 5 stars. So, I had to give it a try. Raphael was great. He encouraged me to let him know if I was under any critical time constraints as he would get to me quicker if so. I told him I could just work from home until he got here and he got here exactly as he promised he would (actually a little sooner). The bottom line is that he is very professional, very friendly and I doubt very seriously you will be able to beat his prices. I am a bit shocked now after seeing how much other places are quoting for the same jobs he did for me (unlocked car door, removed broken key piece out of key hole, made replacement key with one complimentary spare). His competitors need to watch out. I'm about to post my experience on facebook. Very Happy!! read more

This was my first time calling a locksmith since my college days in Denton... the two times I locked my keys in the car, which is embarrassing to begin with. I was hesitant, to say the least, inviting just anyone into my new home. A little background on my locality, if you're into that sort of thing: I've got five locks - with four different keys. I'd recently purchased 5 new locks with 5 different keys, which didn't dawn on me until much later. After attempting to read the instructions & make a go for it by myself, I realized this lock thing- was out of my league. I called Best Locksmith midday and Rafael arrived right on time, with a smile, and within minutes he'd assessed my 5-lock dilemma and provided me with several solutions. Without going into too much detail, Best Locksmith came ready to diagnose and assess - providing pragmatic resolutions that I didn't even realize existed. The Hidden Details: Rafael had a sense of urgency, was extremely professional, punctual and friendly. Best Locksmith has a practical pricing structure & there aren't hidden charges waiting to be overlooked. His transparency was greatly appreciated, especially for a gal (or anyone) on a budget. Overall, I couldn't have asked for a better first (but definitely not last) experience. read more

It cannot get better than Rafael. He understands what the customer actually needs, gives honest feedback without any exaggeration or intention of making extra bucks and more importantly he is quick and very hard working. His prices/fees are reasonable. His customer service is really good. He changed the tumblers in all the locks and made duplicates of the main key. The keys fit perfectly in the lock and there was no hesitation in the movement. He also changed the mailbox lock for me. I am tad perfectionist kind of a guy. When I checked the mailbox there was a little play in the mailbox door. Most of the folks would have lived with it. I called up Rafael and he was there before sunset to take care of it. He drove from one part of the metroplex to another part of the town just to make me satisfied. I was simply amazed by his diligence and dedication towards his work. I definitely recommend him & his services. Rafael has kind of a charm in him and is very easy to talk to. Customer service is not a department, it's an attitude and Rafael has it. Thank you Rafael! read more

Terrible. Nearly ruined my door and couldn't open the lock. $30 for my friend to climb through a window.

Called around for reasonable prices on a locksmith. Every place I called wouldn't give me an exact price quote but a range of what it could be and on top of that a very high fee just to come out to quote. We had just purchased a new house and needed to re-key. Raphael was prompt at calling me back, scheduling an appointment and gave me a quote that was not only super reasonable but lower than what everyone was charging. I knew even from the phone call that he was going to be a great locksmith! His customer service is amazing and one of the most friendly service guys you will ever meet! He gave us great advice on which locks to rekey and didn't try to sell us on the extra stuff. Really appreciated his honesty! Next time I need a locksmith, I am going to call Raphael. As a business owner myself...support local businesses! :) If you need your house rekeyed for the best price in town, call A Star! read more

If you need a locksmith, look no further than A-Star! I needed a new transponder key for my car. I only had one, so I could not program another myself. I called around for prices, and A-Star was the best by far. A-Star is a mobile locksmith, so he came to a location convenient for me. Raphael was the locksmith that served me. His customer service was exceptional and the service was performed as described. He arrived on time. He was very personable as well. He did not pressure me to buy more service than I needed. I will definitely call A-Star when I need a locksmith again! read more

I locked my keys in my BMW on Sunday. I called a couple of places and got the routine, $15.99 service fee and the guy would come out and tell me the total price before starting the job. The whole thing smelled like a con. No, they would not even consider even giving a me range of price. i went to Yelp and found A Star Locksmith and all the glowing reviews here. Flat charge of $75.00, he wad here in 30 minutes and was finished in 5 minutes! He estimated others would have charged me $125 to $150.00. don;t ever use a place that will not give you a firm price before letting the locksmith come out and take advantage of your situation. Raphael was great! read more