Brian, the manager was amazing went in there today ended up buying two different queen beds one for the master one for the guest room. He took good care of us kept me right at the financial point I wanted to be with giving me great quality as well as great service and delivery tomorrow I would recommend him to anybody looking for good customer service and top-of-the-line mattresses at a fair price when I need another one that's exactly where I'll go to buy at five stars all the way read more

Delivery and sales folks were excellent. I was helped immediately when I entered the store and the delivery and haul away read more

Sean is fantastic!!!! He worked with us to find a great Purple mattress and adjustable bed frame. Sean is very knowledgeable and kind. I would highly recommend anyone to come and purchase a mattress from him! read more

My wife and I came in to buy a mattress. Alan took very good care of us. I feel we got our best deal here. Price was fair and they deliver quickly. read more

Brian was our salesman who asked the right questions and basically left us to determine the right mattress for our beds. He was very considerate and made certain all of our questions were answered. Buying any product that is expensive can be nerve racking, but Brian again assured us of the mattress (and adjunct bedding items) quality, the delivery/setup, and if necessary the replacement option if we weren't satisfied. We will have our purchases delivered in a few days and expect the products will be, as Brian indicated, perfect for our needs. Thanks, Brian for your help. read more

I almost never leave a bad review for a business. I needed a mattress ASAP. I walked into this store and there were about four sales people sitting around. The store is extremely small. The main sales guy immediately tried selling me some kind of $5,000 bed without listening to anything I was saying while the other employees just watched. The icing on the cake was when a red-headed saleswoman sitting in the back corner desk stood up and actually started yelling at me from across the store about how I "won't get a mattress any cheaper..." It was very disturbing to say the least. I went back to another store where I bought a mattress in the past, even though it is a further drive from my house (Mattress Firm Aliante on Decatur) and I now have a really nice Stearns and Foster bed. read more

Be very cautious when buying a mattress from a business that does not list the price of many of its mattress. Be very cautious when signing there contract because it dose not allow you to return the mattress they say you can. Be very cautious of employee that are more concerned about telling you anything just to make a sell! The above happen to me at Best Mattress! read more

Please go visit Ericka. She hooked me and my husband up with a new bed. They were reasonable and fair. Her 26 years of experience really helped us get our sleep together. read more

Erika helped us and we ended up with the perfect mattress for us. She helped us try out multiple mattresses and didn't try to oversell us. She gave us a lot of information about materials and sleep habits, etc. We're very happy. We also got same day delivery which was exactly what we needed, and our sleep experience is 1000% better. We love our new mattress, and the folks who delivered it and set it up for us paid so much attention to detail. Very fast and professional. read more

If you need a new mattress Erika at Best Mattress is the person to go see. My hips have been killing me for years and she listened to what my problems were and fitted me with a bed that has helped me feel 1000x better. I can't say enough good things about how she helped and got me a great deal! Go see her! read more

My wife and I went in approximately two weeks ago looking for a new mattress. I have previously slept on a Tempur-pedic with an adjustable base for the last 4+ years. I was looking for something different when I met by Erika with a K. She was very helpful and not pushy at all. She showed me everything I wanted to see that matched the description of what I was looking for and the last thing I looked at was the beauty rest black K series. Erika explained how to properly use the adjustable base to achieve zero gravity. I understand that specific mattress may not be in everyone's budget however I have not slept like this in my whole life. I am very pleased with the service I have received as well as the product knowledge that Erica and the manager displayed. When I need another mattress I will certainly head back here. Thank you for all of your help. read more

Best Mattress - Mattresses Near Me - Las Vegas, Nevada

A great experience. Al at the Centennial and Tropical store was extremely helpful in choosing and finding me the best mattress and adjustable bed. Highly recommend this store. read more

I had no idea you could try out and buy Purple mattresses in person, but Best Mattress has them! Alan and Kevin were super helpful and found me the best deals. read more

Friendly sales people, not pushy. Gave me a great deal on a no frills mattress+boxspring+mattress pad+frame+sheets. In and out of there in 10 minutes. Delivery on Sunday as requested, delivery folks were fast and professional and gave me a heads up call 2 hours prior to delivery. 10/10 would recommend. read more

We bought a brand new Sealy Mattress at this store, it didn't even last 1 year before it had valleys and peaks so bad that it has been hurting my lower back. We continuously spin it , but it only helps for a couple of days. I contacted the store, they sent out a guy from a company that checked it with no one on it, and said it was within range. We have had mattresses, in the past, that lasted for many years. Because of this, I would never buy from them again because I feel they must buy defective mattresses from suppliers so they can make more profits. read more

Kevin is awesome. His customer service is outstanding and his education of all the products matched with sleep needs is fantastic. I just got a pillow (a tempur-pedic cloud) this time and it was life changing. I always bought cheap $25 pillows on sale. Not anymore. My sleep and my neck have both improved greatly. I'll go there for a mattress next time!! read more

We have bought mattresses from here multiple times. Kevin is very helpful, knowledgeable, accommodating, and honest. He doesn't put pressure on you to buy anything that doesn't fit what you are looking for. The customer service is outstanding all around. Even the delivery people are very fast, punctual, and efficient. Thank you, Best Mattress!!! read more

Best Mattress! Is it "the best"? I'm not sure, but I got a comfortable mattress there at a decent price and service with a smile, so I'm satisfied. I was in desperate need of a new mattress, so I finally bit the bullet and walked into this store a few weeks ago on a Sunday morning, as soon as they opened. I was greeted by Anjoly, a super nice sales lady who asked me what I was looking for. I let her know my sleep challenges and she had me start to test out some mattresses. I wasn't quite satisfied with the initial recommendations because they didn't feel right and looking at the price tag made me feel a bit like I was going to be eating cup of noodle exclusively for a while, so I wandered off on my own. Anjoly, for some reason, was the only sales person in the store, so she excused herself to finish up some desk business with another customer and left me to my own devices. I actually like being left alone after the initial "Hello, I'm here to buy something!" conversation, so I wasn't put off. I started to look within my price point(like a responsible adult), and see which bed would fit me best. I was left alone for a long time(time in a mattress store gets hazy after nearly falling asleep on several mattress models), but Anjoly came back and gave me the run down on a mattress I thought would work for me. She got me a great price, excellent financing option, and was super nice and personable during the boring paperwork stage. Delivery was prompt and professional. Overall I'm glad I chose Best Mattress and I would do it again. Shout out to Anjoly for holding down the fort alone that morning. read more

Was shopping for a adjustable base and Sir Alex has provided me the best base that fits my needs. He is very knowledgeable about the products and really friendly but professional! Definitely an asset of their company! See him if you need any mattresses, bases etc!!! read more

I've had my mattress a few years now and am still so happy I made this purchase!! Erika has continued to help me with other purchases at Best Mattress over that time with all my mattress needs. She is thorough and really takes the time to listen and understand what I need, not just to sell me any mattress but the right one for me. Hands down the only person and place I'd trust! read more

Second time purchasing a mattress with Kevin he is great, extremely knowledgeable! Never pushing and he is honest! We got our mattress delivered within 3 hours!! Excellent customer service!!!!! read more

This review is long over due. My wife and I didn't plan on buy a mattress we were just window shopping for an anniversary gifts for next year. Until we set down and talked to Alan he was truly amazing. Me and my wife hate sales representatives that won't leave us alone, but Alan treated us like family and didn't bother or follow us around simply answered questions and gave us an amazing deal we couldn't pass up. Long story short we end up buy An Tempur-pedic mattress that day with all the trimmings and money well spent and best sleep of my life. Thanks Alan read more

One words- rude. We went to the store to check out the mattresses. We were barely greeted because the salesman was very busy watching a game on his laptop. Then I asked one question and he looked me from head to toes like he was screening me to check if I can afford to buy a mattress from him. When we were leaving I said "thank you" and of course no reply followed from the older gentleman with the glasses. So arrogant and rude read more

Extremely difficult to deal with. I needed the mattresses delivered to my second home in Las Vegas, they continued to ask for more and more identification, even though they had already charged my credit card !!!! Apparently they had enough info to charge me, but not enough to deliver the mattresses ! I finally was so frustrated that I cancelled the order, but they can't reverse the charges for 10 days. Unbelievable. read more

Although I have never been to this store, I have worked with Erika assisting me with a mattress from afar. She listened to my needs regarding quality and pricing. Erika was not overly aggressive or pushy so I felt comfortable working with her and could tell she knows the product. I wouldn't hesitate to use her expertise again and would recommend. read more

I had a great experience with Erika. She really took the time to figure out the best mattress for my needs. She even took the time to get me the best deal she could find for what I wanted. I had a minor issue with my adjustable frame and I called her and she got it fixed immediately. Great experience!!! read more

I bought a mattress in 2020 that was on sale the mattress sunk in the middle in a week I called the store and talk to one of the male workers and I explain to him what happened he told me there was nothing that they could do and all sales are final..... I live on a fixed income I can't afford to buy another mattress I haven't had a good night sleep since I wake up with back pain every morning when you get in your 50's it's important to get a good night's sleep all I can do is pray I will get a good mattress someday! read more

This is the best place to buy a mattress! Kevin is kind, helpful, and patient. We let him know our budget and he gave us all the best options under that budget without any pressure. We decided on a refurbished Purple mattress. When I thought there was an issue with our mattress after purchasing it, I called the store and Kevin gave me a lot of great information which helped to ease my concerns. Another woman called me to follow up and make sure we were still happy with the purchase. It turned out that there was no issue at all and I was so grateful for their patience and help! Our mattress is working great for us. read more

I wish I could give more than five stars! Kevin immediately introduced himself and asked our names. He was such a pleasure to deal with! He literally acted like we were the most important customers he'd ever helped! He was very personable and made sure we got exactly what we wanted! I will recommend this store to all of my friends and family! If you are in search of a good nights sleep, stop here and nowhere else! You will be more than satisfied! We purchased an excellent mattress for a great price and it was delivered the next morning! The delivery guys were very friendly and fast! This whole experience was spectacular! Thank you Best Mattress!!! read more

We did a lot of research, went to a lot of places, talked to a lot of sales people, and this was the best experience with the best knowledge on mattresses! After reading so many reviews on different mattresses we were overwhelmed with making the right choice. Kevin was extremely knowledgeable about mattresses and how the industry works. He helped us pick the best mattress without pushing, we went home did more research and not only did he point us to the right place, he also gave us the best price! When we went back to purchase we got same day delivery!! If you need a mattress, go to Kevin! Make sure it's the Best Mattress next to Petco and across from BJ's, there is a Best Mattress across the street by Walmart, that's not the right one. Ask for Kevin, you won't be disappointed! read more

Nothing but a joke from the very beginning. Picked out a mattress, brought it home it was terrible. We brought it back and they actually honored it, however we were charged 100 or 150ish they called a restock fee. Upgraded and bought a better mattress somewhere around 1100.00. It was a POS. Started sagging almost immediately. Roughed it out finally went in and they sent someone out to check it. Would you believe it was denied because we had only 3 support beams not 4. Ridiculous. It's the absolute most flimsy POS I have ever owned. These 5 star reviews have to be friends or family. I promise you this. Something's not right here. As for there response that was bull too! read more

I went in for some sheets, having trouble finding them during the pandemic and I wanted to feel them instead of just ordering without knowing what I was buying. Kevin took great care of me, above and beyond, not just in taking time to explain the products, but actually obtaining the product that another place had told me was back ordered. I had them in my hand the next morning. Highly recommend this shop based on their service. read more

I needed a new box spring for our first room so I called the store to see if they had any in stock. I spoke with a very friendly and informative gentleman named Kevin who also happens to be the store manager. We picked up the box spring same day. Very easy, pleasant experience, and no up-sell. If you're looking for a mattress or accessories I highly recommend coming over to see Kevin! read more

We had a great mattress purchasing experience! Alan was casual, helpful, and answered all of our questions with good detail and experience. We purchased our new bed and were able to have it delivered very quickly. I made a mistake in the size of the bed and called the store to see if I could exchange the bed and Kevin was extremely helpful in making my mistake a thing of the past. We are thrilled with our new bed and would highly recommended this store and their great staff! read more

Shopping for a mattress is no easy task these days. Luckily for us we ran into Erika and Kevin at the Best Mattress store on Tropical Pkwy! Erika was excellent in explaining the differences, and what to look for in a mattress. I think she made us try out every single mattress in the store so that we could really understand the difference. Once we found the perfect one, Kevin helped pull the deal together and scheduled our delivery. The delivery team was also exceptional. They had to haul this huge king size mattress to our room on the 2nd floor and did it without banging up the walls. They set up the adjustable bases in no time. We had an issue with the adjustable bases not syncing up a few days later and Kevin sent the team out to fix the issue. Excellent customer service all around. read more

This Best Mattress review is specific to the 7701 W. Tropical Parkway, Ste. 120 in Las Vegas, NV store location, where the store manager is Kevin. Kevin was very helpful, friendly, personable and didn't try to "over sell" us (which I really appreciate). He gave us a really good deal, better than I had even hoped for. If you are shopping for a new mattress, this Best Mattress location is the one you want to go to. You will receive wonderful (no pressure) customer service and they are willing to work with you so that you can stay within your budget. Thank you Kevin for all of your help. read more

Alan and Kevin where a great help today! I didn't purchase anything expensive but they helped me just as they would for someone buying a $3,000 bedroom set. Alan was a very personable and funny and even helped me strap down the box spring on top my car. He must of been a boy scout because he can tie one hell of a knot. Thanks guys! You have to purchase ur mattress with them! read more

We love this store. We have made all of our mattress purchases through here and have never been dissatisfied. When we once had an issue, Kevin and Alan were quick to resolve it. Best customer service! read more

Can't say enough about this store, this particular location, the sales staff and the selection. Alan was extremely helpful. Asked questions and listened to what we needed. Found the perfect mattress for us quickly and gave us a great deal. Just wanted to update with regards to Delivery. Didn't expect to be able to get the mattress the next day but that's exactly when it was delivered. Drivers were on time and very professional. read more

We were on the verge of closing on our house and we're bouncing everywhere to buy the perfect most comfortable mattress. We walked into numerous other stores and laid on numerous beds. We found ourselves at BestMatress Centennial. We were greeted by AL. He was by far the most nicest, outgoing and genuine person we had met. He kept things light and was open and honest with us about everything. Through conversation with Al We were extremely comfortable and knew he had our best interest in mind. We love our Temper-pedic and ended up buying a twin sized bed for our daughter as well. we were confident with the trust we instilled in Al. Loved his customer service. By far THE BEST!!!! Thanks Al!!!!!! I assure you he won't leave you disappointed!!!!! read more