Went into the store on Eastern on December 15, 2021, to buy a mattress. The salesman ("DL") wrote…read moreup our order, took our card, then told us we could pick up the mattress in three weeks. On February 15, 2022, two months later--and with no notification of any kind from the salesman or store--my husband found a notice on Google that read this location had closed. They claim they are opening another location March 5, but I don't necessarily trust this to be true. In two months, we never heard one word from this company regarding our mattress, nor did they respond to my voicemails. We cancelled the order through the credit card company. We do not recommend this company, nor will we ever purchase from them in the future. [As an aside, there was an ashtray with cigarette butts sitting on the salesman's desk. Mortifyingly unprofessional.]

Hands down, best customer service anyone could ask for and highly recommended!…read more We first went to best mattress and there was barely anyone to help, and looking online for other mattress store. Midnite mattress had few, but great reviews, so we decided to take a chance to visit. This place is an authorized seller for nectar and dreamcloud, which was great, that's what we wanted to checkout in person. They're very knowledgeable and helpful, letting us test all sorts of mattresses and no pressure or lurking around us. We bought a dreamcloud mattress from them, after looking online and they matched the pricing and any special deals. The pillow top was definitely worth the extra money. My wife and I fall asleep almost instantly, that's how comfortable the bed is for us, and didn't realize how bad the old mattress was. We purchased in June and they were able to hold a mattress for us until we moved in July without any issue. As for the special deal, online dreamcloud was offering a great price plus free sheet/pillow/protector set, and these special pillows, they were willing to give us 2 sets instead, which works for us as well. But they were out of stock and was waiting for shipment, they held 2 boxes for us and we picked it up couple of weeks later. They also told us if we don't like the mattress we can switch it, but love our dreamcloud! Don't hesitate to visit and try them out! Great service and highly recommended!

They have bed bug and dust mites been getting bit up since I got ma furniture and they have the…read morenerve to be charging me $148.48 w Twice a month for this bs

Had a great experience with George4Less! My husband & I found this place online and did some…read moreresearch on their pieces. The staff quickly answered any questions we had online. We arrive in the store and was quickly greet by Manuel, he was friendly, helpful and had great recommendations. We bought a couch with Zelle which was a nice option! They delivered the couch a few days later. They arrived right on time just as we scheduled. Couldn't have been happier with the process. They're affordable and have great furniture. We will be back for more! 10/10!

AVOID THIS STORE NO MATTER WHAT…read more I had been working with Tanner since late December and finally placed an order early January. I had to jump through hoops to get them to price match even though they say the price match. I was even told the pricing I quoted was incorrect even after providing links, screenshots and call reference # to the other store I was trying to price match. Early this week I received a call from Tanner who told me my delivery would be 12 to 2 for today's date. I took off 4 hours vacation to ensure I was home by 12 and to allow for set up if they arrived at 2. When I got home from work shortly before 12, I listened to my phone messages and the delivery team had been here at 10. I called the store immediately and spoke to Don who said they could send the team back out and apologized for the mix-up. I then logged in to check personal emails and seen an email from the store saying they were charging me $75 for a missed delivery so being confused since I was told 12 to 2, I called back and spoke with Tanner who was very argumentative and said he told me 10 - 2. If he had told me 10 -2, I would have taken vacation from work starting at 9:30 rather than 11:30. I explained to him I heard 12 to 2 and he told me I was lying. While my order was $3770, the $75 missed delivery fee was not considerable, but it was the fact that I wasted vacation time and would have to wait again for another delivery because I was told 12-2. He was argumentative and rude saying I was going to pay for the merchandise whether I received it or not. I contacted the finance department who advised me they would not charge me for merchandise I didn't receive. Price match and get your furniture elsewhere.

Let me begin by saying that this company is absolutely incredible and their customer service is…read moresuperb! I was looking for a specific bedroom set for a client and needed it by a certain day. I ordered one online and then was told it would be delayed by over a week. That was not going to work. I googled the set and found that Las Vegas Furniture Online also sold the set. I reached out to them and spoke with Adam, who was beyond fabulous! He was able to accommodate my needs and timeframe and ensured that I was able to pick it up within a day of ordering it. He even sent me all of the box dimensions so I was certain that it would fit in the rental truck. Once the item was in, Tanner called and assured me that they would be there when I needed them so I could pick it up. Tanner was also amazing at following up any time I called with any questions. Which really saved me time. Their delivery crew was going to be on vacation the day I needed to pick it up, which is why I did not have it delivered. However, that was not a problem for me as long as I was able to get it on time. When I arrived to pick it up, Adam and another gentleman loaded everything for me and went above and beyond to explain everything in detail about the assembly. I couldn't have been more happy with their customer service and attention to detail. Once we received the set and began putting it all together, we noticed a small chip in the wood on the front of the dresser. Which is just par for the course when you are getting furniture shipped, sometimes things happen. I contacted them immediately and spoke with Tanner, who was extremely courteous and helpful and made the process seemless to have the dresser swapped out. It took a couple of weeks to get the new dresser in, but Tanner has kept me posted all along the way. Once the new dresser is in, Tanner assured me that they would swap it out at no additional charge and that they would even look at the bed frame for me to ensure we assembled everything correctly. I personally am extremely happy with them and will definitely do business with them again. I have nothing negative to say at all. Thank you Adam and Tanner- you are greatly appreciated for your superior customer service and timely responses.

We found The Mattress Plug through Claude from Anthropic, and we got exactly what we set out to…read moreget. It was a good deal, Mario was as easy to work with as reviews indicated, delivery was easy the next day, and we were assured that if there were any issues they could be resolved in the first two weeks. No need---sleep comes easy on a good mattress at a good price with great service. Thank you Mario!!!! I can't recommend this business and this salesperson strongly enough!!!!!!!

I had to get an inexpensive bed for my sister. The way they provided customer service would make…read moreyou think that I was buying the most expensive bed they had. They were so helpful, and worked within what I needed and within my budget. Delivery was smooth. It was on time and the delivery guy set it up where I needed it to be. Highly recommend.

We purchased a mattress and adjustable base here and they had the best prices in town by far. What…read morereally set them apart, though, was the service. They took the time to walk us through the different mattress options and clearly explained the price differences without any pressure. They also held our bed for over a month while we waited for our new home to be ready. When we were able to move in a day earlier than expected, we asked if delivery could be moved up to the next day. Even though they didn't have delivery drivers available, they went out of their way to make it happen. Truly a great family-owned store with outstanding customer service. Highly recommend!!

I just bought a new couch, and the experience was incredible!…read more After Ashley refused to honor their online price and wasted two hours of my time, I made one call to Aras Furniture--and I'm so glad I did. They gave me an amazing price, delivered it fast, and the owner himself showed up to deliver and set it up! I can't recommend them enough. Sonny, Ariel, and Jose were absolutely wonderful. I just bought a new couch, and the experience was incredible! After Ashley refused to honor their online price and wasted two hours of my time, I made one call to Aras Furniture--and I'm so glad I did. They gave me an amazing price, delivered it fast, and the owner himself showed up to deliver and set it up! I can't recommend them enough. Sonny, Ariel, and Jose were absolutely wonderful.

Just purchased a Lux Frost Cooper Medium Hybrid mattress, and we're incredibly happy about the…read moreprice. Friendly staff and very knowledgeable about their products. We enjoyed supporting this family owned business.

Hey! Have you guys heard about the owner named "JUSTIN!" Well one should know this guy. He is…read moreamazing and very meek. Justin, thank you for helping us with our mattresses and delivery. We are sleeping great. The two that were chosen-spot on-MY BACK FEELS AMAZING! Due to Covid and limited to out of stock inventory from other stores. Justin was fully stocked and made our transitioning move from one state to Las Vegas with ease. We arrived with just clothes and no furniture. Thanks to Justin, he made finding a mattress with ease. He is now known to my auntie as Nephew Justin! PS! I will order again to have the same mattress shipped to California for myself

We are very grateful for Lisa's help in purchasing our massage chair. When we were trying out the…read morechairs in the store, she patiently explained the differences between the models and the advantages of various brands. From our conversation with her, it was clear that she is very knowledgeable about the industry, so her advice was very insightful. After we purchased the massage chair, Lisa was also very enthusiastic in answering our questions and providing assistance. I recommended Lisa to my colleagues, and I was told today that she was very satisfied with her service. If any of my friends decide to buy a massage chair in the future, I won't hesitate to introduce them to Lisa. About the massage chair, the one that we purchased was the Panasonic MAN1. We've had it for 3 months and love it so far. Magnificant when it comes to foot massage. This is also the one that my colleague chose to purchase. Great value and deserves every penny spent!

Excellent selection and demo models in store. White glove delivery and set up (even 100 miles…read moreaway), general instructions on operation . Just got mine delivered today and already used for an hour....i feel better already !

We had been researching and looking for a new mattress for many months before we purchased a new…read moreset. We went to several different stores and tried several different mattresses before stumbling into Bedplanet by accident. We were looking for a specific brand of mattress and thought Bedplanet might carry it. We walked into the store and asked Adam if they carried the brand. He was/is extremely polite and stated they did not carry the brand. He then stated that some other stores nearby (gave specific names & directions) might carry the brand we were looking for. Adam never tried to force us to look at anything he had in his store, he was simply polite and gave us information on what we were looking for. Because of this, we decided to ask him what brands he had in his store. Adam was again, very polite and helpful, and pointed out several brands we had not heard of. We tried several of his beds and decided we really liked the Bedgear mattress. We then went home, without purchasing, and did a lot of research. We love the modularity of the bed. One side can be soft and the other side can be firm. This is a plus for us. Also, you get 30 days to try the firmness. If you don't like it, you can get a different firmness. Which we did because the Medium Firm was too firm. It was an easy process to get new coils and to replace them into the bed. After our research, we went back to Bedplanet and purchased the mattress from Adam. HIGHLY RECOMMEND Bedplanet! They have been AMAZING and PROFESSIONAL the entire time throughout the purchase. And highly recommend Bedgear. Look it up if you haven't heard of it!

in my opinion, THE BEST mattress store I've dealt with EVER, and I live in the Washington DC metro…read morearea. I've purchased two Magniflex mattresses from BedPlanet and all aspects of the transactions were outstanding. They give great customer service even for someone 2000+ miles away. Their prices are great. And, this is an added benefit - you pay no sales tax for your purchase. I also highly recommend the Magniflex line of mattress the carry. We own three of them and Magniflex id an outstanding company also with great customer service beyond anything you would get from any other mattress manufacturer. The added bonus - their mattresses are comfortable - extremely comfortable.