Back when I was 17 years old not too long ago, I parked my car for just a few minutes at night to walk my girlfriend home and when I came back it was gone even though the lot was basically empty. Almost right when I noticed my car was missing, two guys sitting in a parked car literally in perfect view of my car and the parking lot rolled their window down and immediately told me it got towed to the yard on Winter Street. It was super suspicious how they knew exactly what happened the second I walked up. Like come on they're not even trying to hide it. They tried to offer me a ride there, but luckily my girlfriend told me absolutely not and made me wait for my parents. For sure they were spotters working together to trap people. When we went to get the car that same night, they demanded $200 in straight paper cash so we couldn't dispute it with our bank, which is way higher than the legal Massachusetts DPU limits for a same-day tow. Complete scammers who take advantage of people and somehow get away with it freely. Watch out for their spotters and NEVER get into a car with random people in the lot. Who knows what would've happened to me if I went in that car with them. read more

Disgusting business tactic. I left my car for not even 10 minutes at 101 amesbury street, and my truck was no longer in sight. Zero signage or anything. The old man behind the desk noticed I was white and immediately upcharged me. Disgusting business. ICE RAID PLEASE read more

What a piece of Mind, Knowing that Best Price Towing Service will be doing my towing service from now on , Thank you for you kind service.

Zero stars. To the owner - you should enroll in some courses in ETHICS & BUSINESS, where they will teach you how to partner honestly & make longterm clients that will happily refer you to their circles & then you wouldn't have a terribly embarrassing rating for doing unprofessional business. These reviews are a reflection of your character & integrity. Gross!! The owner acknowledged that he disregarded one of his clients' (my apt complex) request to release my vehicle & took my vehicle to make $100 bucks -100 dollars - wow! To lose a customer & 50 potential clients through referrals over 100 bucks! You should be proud of that 100 dollars - it's gotten you a bad reputation because of your dishonest work ethic. LOL joke!!! read more

they are the worst company, the abuse of there power the don't take care of there cars that they towed, they towed my brand-new car and damage the front bumper and said to me it was at my spence. last they towed my car from a privet property, and i have a sticker to park there, i had to go get my car with an police officer. they are the worst and 0 customer service......... read more

Money grab operation don't give this place your hard earned money. No parking on Broadway street so I parked in the empty Santander bank parking lot that's now just a ATM. Within 5 minutes towed my car and broke the muffler. When confronted denied any wrong doing and became extremely aggressive. "Take me to court let's do this let's do this!!" I opened a civil case and WON!! with video evidence. Now Eric is giving me the run around for my money. Agreed to 50 dollars a month cause he went from being the owner of the company to no longer having a job and still hasn't made a payment. Funny how they want you to come up with 167$ on the spot but can't do 50$ a month. Just give me my money read more

I am 8 months pregnant and stopped to used the bathroom. There were cars in front of me and behind me but funny thing is my car was picked out of all cars to get hitched. I wasn't even gone for 3 mins. My car is the orange looking one. Long story short I was looking at my car and not even a foot away when they hitched it and they refused to Let it down unless I paid $100. When I tried paying with debit card they refused or and told me I need to go to an ATM and leave my car there while they waited. What's funny is they were easily able to direct me to the closest ATM. What a coincidence right? I called the police department to let them know the situation and the dispatcher was kind enough to let me know to go to city hall and file a complaint because this company has a bad reputation and does shady stuff like this all the time. These people are scammers and have people on watch waiting to tow your car. read more

Terrible people. Terrible company. Will purposely block parking spots so you can't park. I caught them putting my car on the tow and told them I'll pay to drop and they ran into their truck and drove off. They also have illegal rates, charged me $160 to get my car back when it wasn't on their property for more than 30mins. read more

Los peores ladronazos!!! Que he conocido, aparte me dañaron mi bumper y un rim.

Bunch of SCAMMERS, Thieves and Lairs!!​They will basically take your car from anywhere even if your parked for 5-10 minutes in a 30 minute parking limit. read more

Negative stars. Absolute trash. Wouldn't tell me any info I asked for refused to give their names. This place has 3 different names. Then asks for MY id but won't tell me who I'm speaking with. Their mission statement is obviously a lie. Spoke with "Rick" either the manager or the owner tells me that they will treat the customer however they want based on how the customer is acting. Obviously you deal with frustrated people on a daily basis. I called for info over the phone and the guy was rude and would not tel me what I wanted to know other than the price. They don't even have a real website. Then I ask more questions in person and they refused to tell me anything else. Wouldn't even provide a name to the face so I would know who was handling my vehicle. I'm sorry but if you're receiving money, you should tell the customer what they want to know and that would have ended "giving your guys a hard time". Get a real job. read more