After my son locked himself out of his car with the only key while skiing, our roadside service…read morestruggled to find a provider who would come. One company quoted us the next day service, which was impossible since he was at a mountain with no lodging and temps were 22 and dropping. After our third cancellation at 7pm, I received a call from Thumbs up, that they were coming to our rescue. They kept us updated on their arrival time and drove well out of their area to come help us. They were courteous, told us exactly what they were doing, and for everyone's safety, checked our ID's to make sure we were the ones who were supposed to be at this car to be opened. I honestly don't know what we would have done if Thumbs Up hadn't come. Thank you so much!

From the owner: Here at Thumbs Up Roadside Assistance LLC Our staff are knowledgeable and courteous about our…read moreclients time We always arrive within our scheduled time and help you get on your way to your destination We value your patience and most importantly we value your smile We Offer Jumpstart Tire Change Lockouts Gas/Diesel Fuel for Cars & Semi Trucks

They Cancelled, service call without even notification to customer , had to be notified by by…read moreroadside assistance that they cancelled, very unprofessional, where Castillo failed, Pats towing prevailed

From the owner: We provide roadside assistance like tows, lock outs, tire change and winch out. Call us!read more

My mother and her friend were in a car accident this week and the car had to be towed. Martineau's…read moreTowing handled transporting the car. When we went the next day to manage what to do with it, we found we had limited options available to us. Ron at Martineau's stepped in to help us understand what to do. Ron provided great customer service and went above and beyond to make sure we were well taken care. He provided his personal attention to getting the car moved to my mom's house. Thank you!! Lynne

Nathan came and towed my exes 57 Chevy across town. It was a lot of work to get the car on the…read moreflat bed and Nathan did all the hard work with a great attitude. I highly recommend Martineau's especially Nathan for all your towing needs. My family knew Paul and Tillie for years. I know they would be so proud to see the business in great reliable hands.

Required towing due to an unfortunate service experience with a Ford dealership, but that's a story…read morefor a different business. Sheehans was responsive and the driver handled vehicle with care. Arrived timely, and delivered when and where requested. Hopefully will not need them again, but wouldn't hesitate calling them.

july 2024. My old battery died. Called AAA and Shaheens came right out. Tech deterit was my…read morebattery. Charging system, (alternator, starter) were just fine. He replaced battery. January 2025. Cold weather by now. Car won't start. Called AAA, Shaheens came out said all is well but battery is bad. Called AAA and asked how a 6 month old battery can go bad so fast. I was told to go to a mechanic and have the battery checked and send printout to them to verify it is actually the battery that is at fault. Not doing this. They should have relied on techs report of good charging system but bad battery. So I am buying a new battery today. No problem I am also not renewing with AAA ever again. By the way the battery that was installed was not even the correct cranking amps for my car.

Had a cat catastrophic failure on my RV rear axle search yelp by Mathews phone number gave him a…read morecall. He came right out with the truck fully loaded very friendly very knowledgeable. Had to find unique parts in the area new right where to go took care of my problem very friendly Very affordable. He's actually a really great guy. I am going to use him in the future for maintenance on my RV absolutely recommend him for any repairs that you need also has a top notch crew that came out at 1 o'clock in the morning to help him finish and clear my situation. Use him. Never regret it!

I called originally thinking I had 1 problem but found it was something else. I am female and do…read morerepair my own vehicle when I can. When I told, I believe it was Matthew, things that contradicted what he was saying, he asked if i was a mechanic, i said no. He began mansplaining how there is diagnostics etc etc i advised him how I came to what the problem was. He then told me the part I was looking to have replaced was only going to available from the dealer. I advised it is available at O'Reillys for $70. At that point he told well you can fix it yourself and hung up on me. My take away and advice...if you know what you're talking about don't use this mobile mechanic. He probably won't come anyway because he can't charge you tons of money.

Just did TSA pre-check with Sylvia and what a gem! She was so cheerful on a Saturday morning and…read moremade the process so easy. Would definitely recommend a visit her before traveling.

Dishonest roadside assistance. Rude customer service via…read moreroadside assistance. Incredibly incompetent.

Needed a tow, had a service contract that dispatched Chase Towing. The driver arrived earlier than…read morethe expected eta which was great. Driver was polite, professional and very knowledgeable. He was easy going and I had no reservations in leaving my car in his care

I waited for them for almost 2 hours only for them to cancel by hanging up on me. In the middle of…read morewinter, with a baby in the car, this is totally unacceptable. Don't use them.

Disgusting business tactic…read more I left my car for not even 10 minutes at 101 amesbury street, and my truck was no longer in sight. Zero signage or anything. The old man behind the desk noticed I was white and immediately upcharged me. Disgusting business. ICE RAID PLEASE

Zero stars. To the owner - you should enroll in some courses in ETHICS & BUSINESS, where they will…read moreteach you how to partner honestly & make longterm clients that will happily refer you to their circles & then you wouldn't have a terribly embarrassing rating for doing unprofessional business. These reviews are a reflection of your character & integrity. Gross!! The owner acknowledged that he disregarded one of his clients' (my apt complex) request to release my vehicle & took my vehicle to make $100 bucks -100 dollars - wow! To lose a customer & 50 potential clients through referrals over 100 bucks! You should be proud of that 100 dollars - it's gotten you a bad reputation because of your dishonest work ethic. LOL joke!!!