Coady's did the impossible. Our 5th wheel that we live and travel full time in lost a wheel on the road and damaged the rig. It was un usable. We waited on another tow company for 5 days and finally they said they couldn't move it. Coady's made some calls and coordinated with another company and found equipment to get the job done. Shout out to John Kelly for knowing what to do and efficiently getting the job done the day after we contacted them. They lifted our 5th wheel and placed it on a special dolly so we could get it to the repair shop. Then at the repair shop they lifted it again and took out the dolly and placed it back on its 3 wheels. The cost for all that work was very reasonable! Coady's is amazing! Thank you for your service! read more

Coady's Garage & Towing Service - Lifting the rig to place the tow dolly - Towing Near Me - Lawrence, Massachusetts

Just walk away and don't get involved. They're rude and strange, working with the police as narcs without badges. I don't like them--there's something off about them. All in all, they're awful. Service Requested: Quality Value read more

I've never written a review this angry before, but what Coady's Towing in Lawrence did to my car deserves every word. These people utterly destroyed my vehicle -- it came back wrecked, scraped, and practically gutted. Parts were straight-up stolen off it, like they picked it apart for scraps. There is no excuse for what they did. They're careless, dishonest, and act like they can treat customers' property however they want. Every conversation was dripping with attitude and zero accountability. They knew exactly what they did and couldn't care less. This company is a nightmare -- unprofessional, reckless, and downright shady. I wouldn't trust them with a bicycle, never mind a car. If you care at all about your vehicle, stay far away from this place. They shouldn't even be in business after what they did. Count your days... All roads lead to Rome read more

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They started out great but wound up not fixing what they said they did. So brought to my mechanic ( Wayne's rockingham toad in wi sham nh. - awesome) and he talked to them and told them and so. Brought back and fixed it But along the way broke my side mirror , my gas cap ( even tho I asked if they needed the key numerous times and they said no), windshield replaced and wipers were not like I had and the car not vacuumed , passenger window regulator replaced but window still not working and I paid for it Missing a charger ( 60 dollar item) Vehicle gone though And shade ripped off from back When asked about the different things. "Oh well it was in an accident". But I have video showing mirror not broken after accident However Wayne is awesome and is gonna take it from here read more

We had a catastrophic tire fail on I 495 near Boston on 1/14. Waited for three hours while our auto insurance provider and its AI automated system repeatedly messed up our roadside assistance request. We finally gave up and found Coady's and called them. Within 20 minutes the driver Preston and tow truck were on site. He quickly towed the car to a nearby tire shop and we were able to replace it and be on our way. The entire experience was excellent from the very first phone call until we were delivered to the tire store. While we were in his truck on the way to the tire shop our insurance provided called and asked us if we still needed a tow. Needless to say, we are looking for a new provider. Kudos to Preston and Coady for providing outstanding service without having to use AI. read more

Took my F350 gas in for inspection. The "inspector" acted like he was a State Trooper wanna be. Busted me over a pintle hook hitch in the factory installed 2" receiver. He stated "you can't have any protruding metal". That was after he looked at EVERYTHING. It seem like he just had to find something to make himself feel important. I had to take it out and put it in the bed. Never again! read more

I called for an emergency motorcycle tow on a busy Summer Sunday. The person on the phone was friendly and upfront about the cost. The truck arrived within the estimated 20 minutes, and the bike and I were home 45 minutes later. Amiable driver and great service. read more

Scheduled a transport of a model a from laconia NH to Haverhill Ma. The car was protected, the service was great and the price was reasonable. They were wonderful. read more

Heavy recovery.. I'm a heavy equipment operator and got stuck trying to dig a silt pond. 2 75ton rotators came with the two operators and a extra man. I wish I got there names but I was so stressed out I forgot to ask. Those men take pride in what they do and my excavator was out in probably 45 minutes. It took longer to set up than it did to do the actual pull. I can't thank the Cody's team enough for all there help! The bill is going to be heavy but worth every single penny! read more

Highly recommend very professional, and when no one else was willing to do, they said no problem!

I just had the best experience with Coady's. From the driver who came and got me off the side of the highway to Yisita in the office. They could not of been more helpful. They went over and above to help me in every way they could. Highly recommend!! read more

These guys are amazing! I was in an accident with my two kids and they took care of us. Even dropped us off at a hotel! Everyone was so kind and it was really appreciated during a very stressful situation. read more

Wish they took time to sweep off their trailers, had a semi hauling an empty trailer hit a dip in the highway and a bunch of rocks and sand came flying off the trailer. Tale pride in your sh*t - so other drivers can be safe. read more

Always on the ball and great servive aat a good price ! Recomend ? YES for sure

If I could give this place zero stars I absolutely would. They released my totaled car to a salvage company without our consent which the insurance company stated is required by law. They stated they do not require a release. The insurance company stated they are absolutely lying that it is requiring. One guy was trying to be professional and speak to me and then some guy started swearing at me. He then said you don't understand English and started to pretending to sign language. So not only are you lying about not needing to have a signed or verbal release but then you make fun of individuals with disabilities. Kudos to you. Your company is disgusting! Don't ever use them! read more

Have been sitting here waiting for them to call me in for an inspection sticker, not to mention when I went to check in the service rep was very rude. The entrance says employees only, but there is not other entrance he directed me to. When I called the second time, they said the would send someone out. Needless to say no one came out till they were ready to take my car in. Finally they told me to pull in and that guy was fairly nice. read more

We worked with John on a complicated job. He was on time, professional and incredibly helpful. Thank you for a perfect experience!

These people are not only crooks but the most unprofessional "professionals" I have ever encountered. I'm a 110lb, 5'3" female I left there feeling bullied, unsafe and completely bombarded by the two large men sitting at the desks upon walking in. Immediately I was verbally assaulted, screamed at, colorful profanities inappropriately thrown at me, called names, angry fingers pointed in my face and threatened to throw the vehicle I was inquiring about in a dumpster. Intimidating me saying the DA, Lawrence police Dept, don't care and are never gonna help me. This circus was all BC I ASKED FOR AN ITEMIZED INVOICE regarding a 2000$ storage bill on a stolen vehicle that was recovered in November 2019, and conveniently let two months go by and then DECIDED to notify us in January 2020. It's not even being properly stored- left out, UNPROPERLY stored in the winter elements, uncovered. Im sure im not the first female to be treated as less than a person, and likely not the last read more

I drove to Coady's and they couldn't find the form that my car was even there and they sent me down to look for my car and couldn't find it. Turns out they released my car without a release form or even verbally. One star is even too generous. read more

car tire blew off they changed it broke a lugnut and tightend so hard the wheel wouldn't come off clearly other better towing companies out there cops needa take them off the call list read more

They took such good care of us in our time of desperation. The owner called me first to tell me not to worry that someone would be out as soon as they were done and a little after that our driver called. He was so nice, funny, and really confident about helping us out and told us to sit tight and not to worry. The rig was like nothing I'd ever seen, wham bam thank you ma'am itwas up in a flash no worry and the dropped us off to where we needed to go. I can't thank you guys enough truly from the bottom of my heart. read more

Great and quick service . I ran out of gas on 495 at 11pm. I called Coady's up and they said no prob . Jason arrived within 10 min . Thank u guys for quick service . I would def recommend this company . read more

Quality dependable service Frank is honest, fair and not afraid to get dirty. Nice equipment you know is gonna get the job done.

Hey, Coady's is an Excellent company! Each and every time I have needed them they have always been there as well been kind and courteous to me and my customers. I will continue to recommend them when ever needed. They have the equipment to tow or move what ever your situation is, They have the equipment ready to rock and roll 24/7. God Bless guys stay safe! Always remember to Slow Down & Move Over for Emergency Service People. Police, Fire, Emt, Tow & Service Operators, any any and all Highway Workers, DPU - DPW. Please Give us the room and do our jobs and help us stay safe and go home to our families. read more

Nice people, they helped me out when my car got towed. They were kind enough not to charge me fees for having my car there for a few days.

I want to take this time to say, that working with Sossio, was the absolute best towing service I ever had. Talk about a Kind and Social guy. I had called, and he was down in less than 10 minutes. Gave me specific and easy instructions, followed normal PPE protocol, and made me feel comfortable as ever. Knowing I had an expensive vehicle, he handled it with care and took extra precautions to make sure my car was not damaged during the towing process. Having a great talk and some laughs during a hard time with my car breaking down. I just want to say thank you again. And keep up your amazing service. You guys have a good man in your company. read more

I can't say enough about how friendly the staff were here. I'm from NH and my car completely died on 495. Being from out of town and not knowing the shop I was a little hesitant to leave my car there/ wait for the next tow company to pick me up. I had an employee offer to drive me part way home. About 10 others kindly greeted me or offered me a cold beverage (it's 90 outside). Walking to and from the yard I had multiple trucks pull to the side asking if I was being helped or needed anything. I always appreciate kindness and a positive attitude but especially when experiencing car trouble/stress! Thanks for making my day a little brighter Would recommend !!!!! read more

I was driving into work in a utility truck and had an issue a half mile from my destination. while waiting for assistance from a fellow employee the police arrived. after a brief encounter with the officer he returned to his vehicle were he remained. a few mins later my help arrived and thats when the officer said he had already called for a wrecker (i never asked for) and that it was to late it had to be towed. the driver arrives and spoke with the officer while me and my help put fuel in the truck and began to prime the pump and filter. we were told to move off by the driver per the officers instructions. Odd but whatever so i told the driver to bring it to my workplace about a half mile away and my boss would pay with a cc card. Driver says he has no way to process payment and will have to take it to his yard. 15 miles away. when my boss arrived he called and they said they wanted cash but will make an exception for a cc card this time. However when they emailed him a billing they charged 300.00 for towing,, problem was they didnt tow it a second guy was there and he drove it off after they got it started. on top of that they removed the tags and put recovery tags on then didnt know where our tags were, said police must have them. called the police he said he didnt have them so two hours pass and then they magically found them but will have to charge storage, because it was there over an hour. So now the bill inflates to 350.00 What kind of scam are they running? Is the cop getting a kick back? who knows whats what but i can tell you they use tactics that are at best unseemly and at a minimum outright theft When confronted about the time it took THEM to find the tags THEY took off the Nasty reply was "Thats how it is and thats the price the longer it takes the more we will charge you" So when i went to get the truck i had to use a piece of wire because suddenly there "wasnt any bolts" holding the tags on. Geez these guys really are strokers, i politely indicated the your number one when i pulled out while two of them looked on like i was stealing the truck back. I have NEVER had to deal with a group of assholes like this before in my life. Hope this was helpful. read more

It's a wonderful thing having a Coady's truck driver behind you when you're a victim of a hit and run laugh and drive by instead of stopping and offering assistance/any info on the vehicle they may have seen as well. Even better when you call the main office to inform them of it and no one cares and try to say they have no clue who the driver could be when we all know they're easily reached by cell phone. Ridiculously awful service. read more

Our car broke down and we needed to get it to the dealer asap!!! Todd came to pick us up within 30 minutes period. We was polite, professional, and an absolute delight to work with. We felt safe and reassued while riding with Todd. Excellent job!!!! read more

"WELCOME TO COADY'S TOWING Since 1972 Coady's has provided the area's most professional towing and recovery service. We are proud to let our professionally trained drivers provide to you towing, air cushion recovery, Haz-Mat recovery and to allow our shop to provide you with professional repairs, fabrication and routine vehicle preventative maintenance. Coady's has hundreds of years in combined experience. Let us let that work for you!" There is NOTHING professional about this business. Whoever I spoke to was RUDE and LAZY. We needed to have the car brought back to our facility- they guy wouldn't give me any information on the car or what kind of condition it was in. He quoted me the rate daily storage fees and towing fees- but when I asked him what the total amout due was he said he was too busy to figure it out. So, I started counting the days so i could prepare my paperwork and he pretty much told me he was really busy and to just have it ready tomorrow. REALLY? I'm ready to send a check for a good amount of money and you can't give me a couple minutes of your time? I don't know how people like this stay in business. He was a JERK! Avoid this place at all costs! read more

Where do I begin?! These folks basically took my truck for a joy ride because it was not legally towed. They have special tools, I am assuming, to break into cars, and wire the vehicle to get it started! That, to me, is breaking and entering. My truck is private property and I never gave them permission to enter. Sucks. The truck had a sign asking people to be kind enough to call if we needed to move the vehicle. I was only five minutes away and could have been there to move it. But no. It's a freaking scam! The charge? $350 without breaking a sweat. I am a firm believer that the LPD works closely with this place not to keep cars away but as a monetary gain. read more

Horrible service. Rude on the phone when calling for a tow. No service available for regular people even though they say they're 24 hours. Overcharging scam & focused on working for the city towing anyone. read more

I had an issue with my tow experience and so like any normal person I called. As I started explaining the issue to the man on the phone, he immediately lost his cool and began screaming at me. This was because I called and said "Hi I had my car towed from xyz address, do you guys happen to keep a record of cars that you tow?" (How does a company not keep track of their services?) I can honestly say he was one of the least rationale human beings I've ever spoke with. Ended up with him hanging up on me, I had to call back and then he hung up on me again. Keep in mind this is AFTER I already gave them business. Nevertheless, if you're someone looking for a tow, might be a good idea to read some these other 1 star reviews. Trombly Brother's is right down the street and their number (978) 683-1031. read more

The driver was a nice guy the person on the phone however definitely could use a refresher on customer service. Was quoted for 190 and then he change it to 225 stating that he was there last night. Overall happy with the tow truck driver that came he was a good guy. Would give 5 stars but the guy on the phone had no manners. I was astonished at how he spoke to me and my mother both. read more

The worst towing company I have ever had to deal with. My car was towed because the street I live on was doing construction but never gave out a proper notice as I was away on vacation. I felt that I was not obligated to pay the fee since their was no proper notice of my car being towed by the police so I spoke with the receptionist that ended up being really nasty and rude to my mother to which the receptionist hung up on my mom. We ended up having the City Hall people speak with them about my car in to which at first, they said they had my car but still needed to pay the fee. Then when we called them again, they said they didn't have my car to which they were lying as we spoke to the police and said they "had my car in the lot, since they are on duty this week". As we called them back again to confirm they have my car, they said my car was unregistered and repossessed. Mind you I pay my insurance every month at least 5 days earlier then the due date for my bill. My car has been registered and was never repossessed, Coady's was just trying to get my money and holding my car hostage in order to get the fee. The fact that it took almost 5 hours to get my car back and the fact that they treated me and my family horribly is absolutely absurd. If you ever get your car towed, please don't get it towed by Coady's. Get your car towed by a different company that won't treat you like crap! read more

Worst Customer service for a towing company. The owner runs a towing business with "Customer Service" as last in his mind. Money oriented person. The owner was rude, arrogant from the start thinking the world would stop spinning without him. They tell you the total charges and won't explain the details for the charge. My car was towed by this company. I went their before my car showed up but still incurred $35 for storage. When I asked them for the start time they told me look in the receipt as though I designed the receipt. But, when I looked at the receipt there was nothing. I repeatedly asked about the start time, they won't tell it and started raising their voice. Ended up paying the whole amount to get my car. Its a rip off. It was a scaring experience to deal with these guys. I won't recommend using this tow company even if you are in emergency. WORST WORST WORST!!!! read more

These guys are the WORST! I called for a tow on a Saturday,waited for them to show and they never came. When I called back, was told that I would be charged do the cancellation! Obviously, I did not pay them for not coming. These guys are crooks and you should avoid them any way you can. read more

I wish there was a scale of less than one star, it would be more accurate . My experience with this toeing company was the worst , ever ! Don't trust them with your matchbox car collection . They damaged my vehicle and were super rude. read more

absolutely the rudest people I have ever dealt with in my life. They hung up the phone on me about five times, you can't make out a word they say and offer no information. Do not deal with these people and if you do, document EVERYTHING! read more