I contacted TopServ for a quote on replacing a Samsung dryer heating element and the advisor gave me a ballpark estimate that was in line with what I would have expected and were able to make the visit within a few hours. The service technician, Ruslin, was very prompt and professional when he arrived and confirmed that the heating element had broken. He had the required element on hand and was able to perform the service very quickly and also vacuumed and tested ventilation. I give Ruslin and TopServ advisors my highest approval. read more

Dimitriy is awesome. Yes, there was a long delay, but that happens. The important thing is that they took care of their customers that were before us in line, kept me in the loop, and still went to go look at my parents' Subzero fridge really late in the evening...around 6:30 or so. My parents and I appreciated his honesty and professionalism. When he got there, he inspected everything and gave us options...a price breakdown for the cleaning/repairs and a recommendation to buy a new fridge either this time or next time to replace the 31 year-old faithful refrigerator. After 2 1/2 hours, the SubZero is subzero again and purring quietly away. We highly recommend TopServ Appliance and HVAC and will definitely use them again. read more

Top Serv appliance and HVAC provided a quality, professional, and courteous service call to repair our refrigerator. The service technician, "Vlad", arrived on time as scheduled. Vlad is very knowledgeable, friendly, and professional. He quickly located the problem and able to fix it saving us unnecessary expenses. We can highly recommend TopServ for your refrigerator repair needs.​ read more

TopServ Appliance and HVAC - Appliances & Repair Near Me - Denver, Colorado

COMPLETELY UNRELIABLE I called a company called Denver Appliance Repair, which had decent reviews. However the company I ended up dealing with is this one, TopServ (apparently the same company). Appt was set for 8-11 on Sunday. Tech called to say that they were running late, then still arrived late, after I'd rescheduled for today. They said that Sundays were difficult for them... Why schedule the appt at that time then?! They wanted to be given another chance, so we agreed on 8:30-9 this morning. No call, no show. read more

ABSOLUTELY HORRIBLE SCAM I reached out to this company to inspect my washing machine which made noise and had burning smell. The only thing they did professionally was show up on time The tech didn't do hardly a thing. He inspected underneath and said all looked just fine and just needed to clean some oil off the parts. Then made a big deal about me paying. I trusted him at the time But, being a woman I was taken advantage of in hindsight. He didn't even turn on the machine. Just asked for paper towels to clean it and said all was good. Then left. Later I discovered it still same and sounded even worse. I called SEARS instead and they at least did thorough inspection and suggested to replace since the transmission and other parts damaged. I would STAY CLEAR of TopServ. Tech scammed me. DISGUSTED ​ read more

Came out the same day and was able to thoroughly diagnose our issue with the washer. Very clear communication and friendly technician. Would highly recommend. read more

TopServ Appliance and HVAC - Appliances & Repair Near Me - Denver, Colorado

I had the best experience today with TopServ Appliance Repair and fixing the issue with my Viking Refrigerator. Dimitri was awesome, he assessed the issue, gave options and repaired the problem. I had worked with another Appliance repair company last month that was supposed to fix the issue and obviously did not. I greatly recommend TopServ and will choose them for all of my Appliance issues. Plus, because of the water leak situation, they did an urgent call and were at the house within 2 hours!!! The best read more

Immediately responded to inquiry and had availability to come out on the same day! Problem was solved with my dishwasher diagnosed immediately, fixed soon thereafter, and they were on their way. I am definitely adding them to my favorites list! read more

TopServ Appliance and HVAC - Samsung Dishwasher error code. - Appliances & Repair Near Me - Denver, Colorado

Dmitry was terrific -- prompt, efficient and very polite! He came out to look at our Amana gas dryer and was able to quickly identify the problem and fix it. Couldn't be more pleased with the service. Thank you! read more

Glad was amazing! He was so helpful and took great care of us and was honest! I highly recommend!

Their service exceeded my highest expectations! I would not hesitate to call them again. Quick response to our first call when we left a voice mail, left just before closing on a Friday night. They sent technician Henadzi who arrived 20 minutes before earliest quoted time, who called first to tell me he was on the way. Only took him about 20 minutes to solve our problem for no more than the quote to determine the problem. Our ice maker was no longer making ice, now we have the luxury of needing to turn the switch off when it's made more than enough ice. We never had to do that before! Henadzi was VERY thorough, carefully checking all parts of our fridge, even behind and under it, and cleaned up the mess that was made. I couldn't have asked for better service. read more

I requested service for dryer repair. Unfortunately, a technician didn't show up for our confirmed 3 hour window timeframe. And they didn't respond to my messages promptly. I made a decision to go with a different repair company. Poor first impression for customer service and reliability. read more

A little bit pricey for the service rendered, but Marco was great, quick and solved our problem

I had to order a new ceramic glass top for my Samsung range because the old one cracked. I needed installation the same day it arrived because we were having family in for a wedding the next day! Priority came out and completed the replacement in under an hour. Marko was polite and diligent. He honored the price Dmitriy quoted me. Couldn't ask for better service! read more

Absolutely fabulous service! The guys are amazing! Prompt! We had victor and Marco and they were wonderful to work with. Job was complete with accuracy. read more

$324 to fix whatever was causing ice to build up in the fridge part of the fridge and the freezer part. 3 weeks later I got ice in the fridge and the freezer again. read more

Priority called and were eager for the job. They set up an appointment for that day. They called back later to reschedule to the next day because the tech had a previous personal appointment. They rescheduled for the next day in the afternoon. The next day, around appointment time, they called to cancel saying you elp gave them a zip code in Denver but my zip is not in the metro area and it's not an area they service. I found someone local to do the work. He showed up when scheduled. read more

One of the worst repair experiences we ever had. It took two weeks from the time Priority first diagnosed the problem, a faulty dishwasher pump, to the time a new pump was installed. We were promised completion in 3-4 days. During that time, our efforts to find out why the installation was delayed were met with being placed on hold for long periods of time, shuffled around from employee to employee, and promised phone calls that never happened. The work finally got done when we sent written notice terminating their services. Just before we were ready to terminate Priority, we discovered a troubling fact: It appears Priority handed off the work to another contractor, Appliance Repair Service, located in Aurora, CO, without our knowledge or consent! For most of the project, we weren't even dealing with the contractor we selected! Our requests to both Priority and Appliance Repair Service to explain what's going on have not been returned. Despite the contractors' terrible performance, we give the technician who did the work high marks. Taras was thorough, polite and very knowledgeable. He apologized for the delay and the run-around we endured. He said the had only be contacted to install the pump 3 days prior. read more

Fast response but did not provide the answers I requested and it cost me $159 to hear what I already new... that I needed a new unit. Asked them to measure and suggest a replacement unit. read more

Guys did a nice job, just took too long - almost a week to get and install the part. Fair price and did a good job though.

Company offered an appointment to install brand new dishwasher for Sunday 9 AM to noon. We waited the whole time. No one called. We called at noon. The technician has a family emergency which the office knew about, but they failed to notify us. They pushed to reschedule but that is not good or reliable service so we declined. read more

A friend recommended Dimitri to us after our range/oven went down. Dimitri was not just a pleasure to work with, but super knowledgeable. First off he came right on time. He had his mask on, he noticed we take off our shoes by the door, without us saying anything he did so. We had two different companies come check out our oven with zero luck. Both came late, 1 of them came an hour late and never gave us a heads up. We paid the other companies money for no reason. One of them claimed our oven and range had issues because we kept the window open at times. Total bs. I could tell they didn't want to be there. And they were rude. Dimitri was a true professional, and I can't stress this enough, he knows appliances. He was born to do this. He found our issue, fixed our issue. He was 100% honest about what the issues were. I already recommended him to a friend. If you have any appliance issues, I guarantee you will not be sorry if you call Dimitri. read more

Priority Appliance Repair is absolutely perfectly named. The recommendation came from the amazing Handy William, who I have also had stellar results with, and I finally got around to contacting Dmitriy via text. From the first texts I sent Dmitriy, he clearly had an understanding for how to quickly assess and diagnose problems with appliances, in my case a vintage but bulletproof Maytag stacked washer dryer that needed a bit of much-deserved TLC. He was born into this business apparently, as his father ran one of the biggest appliance and repair shops in Glendale. So when I was having trouble finding the time to call him, he suggested sending some info over text. I included some photos of the unit as well. He knew the machine well, and was able to make some guesses as to what it might need as well as to field some of my questions. He made it to my house a day later after another project in my area. Communication as far as timing was perfect. He had it open in seconds and pointed to dozens of different components, letting me know what they did and what kinds of issues a 30 year old machine might be facing. He knew which parts were available and which weren't, and how much work was involved in replacing each. While he was in this process, he cleaned lint from where it might have affected performance, adjusted screws and checked the machine's status overall. A true tune-up. I think one of the most impressive aspects of his service is this: At no point did I feel upsold or like I was being coerced into an expensive repair with scare tactics. I've experienced this numerous times from repair people and I kind of get why they do it, but it always leaves me with a bad feeling. This was clearly not the case here, as Dmitriy honestly told me that if the unit worked, that instead of spending hundreds of dollars repairing it, to use it until it stopped working. He adjusted the leveling feet, cleaned up the exhaust duct run, and aligned the machine correctly. And then after he'd left and I ran the machine, I realized that I had neglected to ask him about something, an incredibly annoying rattle sound. I thought I'd need to have him out again, so I texted him to ask. His reply: 'There used to be some factory padding between the dryer and the washer. If you push on the dryer a bit you'll see where they split. Maybe stick some cardboard between 'em.' I found some cardbord (a Topo Chico box), and stuffed a few layers in there. I ran the washer...no rattle. The entire repair took 22 seconds and eliminated a sound that I'd heard for years. Priority Appliance Repair and Dmitriy Stratovich have my highest recommendation. And they work on all kinds of appliances, from high end refrigerators to stoves and beyond. Look them up -- you will absolutely be happy with the knowledge and service. read more

Fridge stopped working on a Sunday. Called business and was able to set up an appointment for the following day with Dimitry. True to his word, he called and came out that morning. Was able to diagnose the problem and fix the problem. Glad to meet someone who is able to accommodate a customer's issues and get the work done. read more

Dryer started making weird noises on Sunday. Responded quickly on Monday. Efficient, fast and really great. Baha was awesome! Would definitely use again. read more

They came out quickly and resolved various appliance issues around the house. Good honest service.

Friendly and professional worker...gave solid advice on repair of refrigerator. Strongly recommend this repair man for kitchen appliances.

We had our dishwasher installed by a random handyman, who ended up breaking parts during the install. Dmitriy came out and addressed the problem right away, and was able to temporarily fix it while we waited for the parts. He even took a look at some other appliances proactively, to make sure all was working as should be! Great experience - would highly recommend!! read more

I called Dmitriy after my washing machine started leaking. He fixed the problem and now no more leaks! He is very responsive in all communications, and shows up exactly when he says he's going to. He follows all Covid procedures, including wearing a mask and social distancing, and it was nice to talk to him about all things appliance related and otherwise while he worked. I will definitely call him again the next time I have an issue, and would recommend you do the same! read more

It was about 9pm when I realized my 2 year old 3k LG fridge was no longer cooling or freezing. I looked up appliance repair on Yelp and saw priority appliance repair with 5 stars and close to my home so I decided to call. It was off hours but Dmitriy answered the phone and quickly gave me an update on LG fridges and scheduled to come out the next morning. Next morning he was at my home at the exact time he said. He identified the issue with this fridge right away and quickly gave me my options and fixed my problem as fast as he could. He was very professional and has a great attitude. We chatted the whole time that he was replacing and checking my fridge. I will always go to Dmitriy when I have an issue with any appliance in my home. He and his company are simply the best. To top it off, he texts me later at night ensuring that my fridge was fine and letting me know I can contact him with any future concerns or issues. Thank you so much Dmitriy! Fridge was literally fixed within about 13 hours of my initial problem! A++++++++ experience read more

Dmitri, the owner of the company, does all the work, with an assistant. He came out the same day and diagnosed the problems with a Thermador dual range, a Thermador oven, and a Sub Zero refrigerator. He ordered the parts, and within a few days, came out and quickly and competently fixed all of the problems. He credited the service charge of $79 to the work. He is an excellent diagnostician. He works not by the hour but by the job. I believe it comes out the same or close to a fair hourly rate, and you are paying for a unique skill. These jobs are complicated; you have to know exactly what you are doing. Oh, and he threw in a coil cleaning for the dual range, which I believe is usually $160. Finally, he is personable. read more

Demetri is the best guy, he knows so much practical info on every appliance I've had him work on. He'll tell me how to get the calcium off my dishwasher walls and what detergent to use to keep it off. He knows everything like he's read every owners manual there is. I have 5 homes that I manage for the tenants and he's worked out every time. He'll even recomend appliance brands to buy that are trouble free and good value if you just ask. -Lucinda read more

Thank you Dmitry! I appreciate the quick and honest communication about my oven and the quick turn around between our first call and the job being done. I will definitely call again next time I need your services! read more

Just wanted to say thank you to the team @ PAR. I called & in less than 24 hrs Stephan showed up & fixed the issue in a very timely fashion! They didn't try to sell me on parts that I didn't need etc. he was straight forward & in this day & age it's hard to find customer service that is so transparent. I would def call them the next time I accidentally break a something!! read more

My dryer needed repair and Dimitri was prompt and professional. He repaired it in no time and had my appliance working again.

Dmitry was extremely professional and quick to respond. He was able to fix my dryer within a short period of time and he was great at explaining what was wrong and what needed to be done. My son even spent time asking him questions and learning about the mechanics of the repair. Excellent customer service! read more

There's never a good time for a fridge to go out, and mine chose New Year's Eve. I was pretty pessimistic that I'd be able to find a repairman on New Year's Day (the first two I called never called back), but Dmitriy happened to be in the area and arrived at my door half an hour after I called. He was quick to diagnose the problem as a failed board. Unfortunately, he didn't have the part on him, but he did try to race to a supply store to buy one (they were closed). He called around the next day and although most supply places were closed, he managed to locate the part. He showed up right when he said he would and fixed the fridge. He also gave me some helpful advice on cleaning and maintenance for both the fridge and my cooktop. When an appliance goes out, panic ensues, and you really need your appliance repair person to be reliable, trustworthy and knowledgeable. Dmitriy checks all those boxes. I would definitely recommend him. read more

Thank you SO SO much ! You guys are very professional. Fixed my washer very quick. From a mom with a toddler at home (where laundry needs to be done very often) let me tell you that you are a lifesaver. Thank you so much read more

If you are looking for an honest person to work on your refrigerator, Dmitry is someone you need to call. Absolutely a person who is not looking to make a quick buck by leading you on. He is always in contact and very respectful towards everyone in the house during his visits. I would recommend him for anyone who is wanting a great tech to show up. You won't be disappointed and will do the same thing I'm doing by writing an honest review. Thank you Dmitriy. read more

I called Dmitriy on a Sunday because my fridge suddenly stopped working. He answered right away and came to check my fridge within a couple of hours. Most appliance repair services are closed on Sundays and thankfully Dmitriy was available! He needed to order a part for my fridge that would take a few days but he was able to get the fridge to work until he came back today and replace the part. He followed all Covid protocols and was very kind and fairly priced. Quick responses as well. Highly recommend. read more