Fixed in 30 minutes. JB did a great job! Diagnosed the issue right away, had the parts to fix it. It is now nice and cool in the house.

I had a weird smell coming from my ac. Granted Thats probably the most vague complaint business would receive. Either way I wanted to get my hvac maintenance service. Received a flat quote of $89 for 25 checklist items that they would check and inspect. I guess I misunderstood the term maintenance service versus diagnostic quote. The tech spent less than 15 min at my house to come up with 3 possible (not definitive) solutions for cause of ac smells. Then emailed me one of them pretty much saying I needed to replace my whole vent system. No actual work was done on thìs visit . Even the ac cleaning would needed to be a separate appointment and charge. So just be cautious n aware of what service you're looking for. read more

Reached out for an issue with AC and Emily was incredibly prompt with all her responses. Easily changed point of contact person and number day of when I couldn't be home for the appointment. BJ came promptly for our appointment and was very clear and concise at identifying the issue - helped explain something complex in a really simple way and put our mind at ease about our HVAC situation. Can't wait to call them in the future for any hvac needs. read more

I had been having problems with my A/C unit, which my previous HVAC servicer could not correctly diagnose and fix. Jump HVAC provided same-day service, and the technician was able to troubleshoot the problem. He also identified additional issues with the unit's installation and suggested I ask the installer to fix these problems. Given the value and excellent service I received, I'll likely use Jump HVAC for any future maintenance needs. read more

Don't use this company. They supposedly added refrigerant to my system and invoiced me. 8:30 am then next morning I got a tasty text from BJ that I hadn't paid my invoice and he threatened to come back and get his refrigerant. I paid the bill and responded to BJ with a question that he never answered. The work done did not correct the problem with my system. read more

BJ and Sebastian were awesome! I've had two other contractors out to figure out why my HVAC system was underperforming with no results but Jump HVAC figured it out, fixed it, and now everything is running great! read more

So after some weirdness with booking through their AI assistant I finally connected with BJ and the office team. I always feel strange talking to a computer, but I guess if you're a small family business than that type of thing is really helpful. This heat wave has been brutal to me and my family so I was super relieved that BJ could fit me in on short notice. He came and fixed my AC with an recharge, but also looked at the whole system and helped me understand what the underlying issue was and what a permanent solution would be. BJ really knows his stuff and was gracious with his time even though I was the last appointment of the day. read more

I identified a leak in my Carrier unit when changing a filter (another reason it's important to remember to do these...). I called several companies that gave me the runaround on how long it would take to come out. I tried JUMP and they scheduled the next day! Best part was BJ, cool guy who doesn't try to up the charge but instead ups the service. He identified a problem with the original installation and not only cleared my drain pan but put a wedge under the unit to get it draining properly going forward...all included in the $89 service charge! These guys are the real deal! read more

I selected this company at random because they were able to get to me fastest (next day), and the problem with our AC unit was fixed so quickly. when I asked if there was anything we could have done to maintain it to not to have this issue again, he was super honest with us about our old unit and said he didn't want to sell us anything we don't need. They were great and I already shared their contact with family so they know who to use next time they need something. Thank you! read more

Adam and his team were everything you would hope for when needing help fixing an HVAC/AC issue. Responsive, communicative, professional, well-priced, and fixed the issue quickly. From first call to completion took less than 24 hours during the busy and hottest month of August. Jump HVAC is bookmarked and Adam will be my go-to for any other related issues. read more

I called Jump to fix a control Transformer and was pleased to get a same day appointment. Adam showed up on time and proceeded to diagnosis the issue. His expertise noticed a couple of installation errors , one of them was related to the control transformer. He was able to fix and completely remove the failing transformer and utilize the furness control panel instead, nice clean solution as the manufacture intended. The other installation error was causing condensation to not exit correctly and was leaking water that was rusting the front wall pan. I was unaware of this and was looking at having to replace a 4 year old furness if the rusting was to proceed or had already damaged the integrity of the wall. Adam checked the wall out and concluded that the heating element integrity was still good and the wall had not been compromised to the point of furness replacement. Without Adam's knowledge and skills I would be in a bad spot in the near future from the poor installation. I'm very pleased and happy with the outcome, thanks to Adam and do recommend JumpHVAC. read more

Adam came out same day and diagnosed the issue and is presenting me with options to repair. Excellent service! Would highly recommend.

Do not get HVAC installed by Jump HVAC. You'll regret it. Based on their excellent reviews, I hired them to install a brand new HVAC 2 years ago, including free maintenance for a few years in the contract. The AC stopped working 2 weeks ago and Emily said it was because no maintenance was done for the last 2 years and I told her I had never received any maintenance notice from them in the last 2 years, and as it turned out they only sent emails never called me or texted me for the maintenance, and the emails went to the junk mail. I asked her to text or call me in the future. 2 weeks ago Emily said it was just a maintenance issue. A tech went to my rental house 2 days later and I thought the AC problem was resolved. However, my tenant texted me today notifying me that the AC stopped working again and is frozen with a lot of water coming out. I called Emily today and she tried to blame the AC problem on the lack of maintenance for the last 2 years instead of admitting that there is serious quality issue for their installation that a 2 year old new AC having so much problem already. I told her that all of the AC units I have had function well without maintenance for more than 2 years except this one. She said new AC units require more maintenance to function than old units, which is not true but was just her convenient excuses. When I told her that the quality of their installation is not acceptable, she got mad and threatened to cancel the appointment that had already been made this evening. In her logic, they can perform poor quality work but you cannot even complain about it. read more

Brian was awesome as always. Honest, reliable, educational and instructive. Appreciate the great job Brian and for teaching us when/what needs to be done. Grateful that you were able to come right away to work on our humidifier. Highly recommend!! read more

They were timely, professional, and true to their word. I replaced three air conditioning units on commercial property. Jump Hvac slaved in 95+ degree weather and completed the job with excellence. read more

Called for ac leak, Brendon came out in 24hrs and accessed the issue and qouted the work that was needed. He explained my situation and we decided to put it off for a week. As far as customer service A+. read more

After calling about six other companies with no immediate availability, I finally got in touch with Brendon at Jump HVAC. He came out within about two hours, diagnosed the problem, told me what needed to happen and scheduled the repairs for two days later. His employee Adam, along with his two sons, showed up on time and did the work in the exact amount of time I was quoted. They were professional and knowledgeable. I'm extremely happy to have the issue resolved, and extremely happy I found Jump HVAC for any future needs...which hopefully won't come too quickly! Thank you. Five stars across the board! read more

Excellent service. James and Joseph (little Joe) were nice, and solved the problem immediately. Will definitely be using them again in the future! read more

BJ was on the job within two hours and did not leave until the heat was on. Saved the day! Great price in addition to everything else. read more

AMAZING! Thanks to all that had a hand in getting my Aunties unit working! Cj I believe was tech that came out to do the work! She stated he was a very nice young man! He had called an stated he was running a bit late an gave her a time he would arrive! Greatest fear company overcharge an take advantage , but that was not the case here! Other reviews helped me decide on Jump HVAC !! Service was outstanding! We will definitely call on Jump for future service!! Keep up the GREAT work! read more

My furnace was showing a diagnostic code so I called Jump HVAC. (I selected them because they had great good ratings on yelp and because of poor experiences with other repair companies that were "recommended" on rating sites.) BJ can out the next business day, at my request, diagnosed the problem and ordered the parts. Adam came out when the parts came in, installed the parts and cleaned the furnace. When I had a related problem a couple of days later, Adam came back within an hour of my call and fixed the problem without charge. I was impressed with their expertise, ethics, and professionalism. I highly recommend them. read more

My furnace started blowing cold air one evening. I contacted jump HVAC and they were able to come out the next day. JP came right on schedule and was able to diagnose and fix the problem right there! I would definitely recommend using them. read more

Excellent service! This gentleman was kind, quick, and did a great job. I would recommend without any reservation.

WE set up an appointment to have our HVAC system looked at and repaired. There was a 2 hour window for the 10-to 12 appointment. Jump arrived an hour early! Which was fine, as the repair was at my work. The repair was done in a timely fashion. Adam was very personable and communicated what needed to be repaired. Nicely done. The prices were reasonable for this day and age. The main thing is it's back up and running. read more

Great response time and friendly service. They arrived exactly when they said they would, helped identify the issue with the system and quickly found a resolution. Would recommend read more

I needed my AC unit checked out for a second opinion. I had my regular HVAC service team come out for a maintenance issue and was told I needed a new AC unit. I wanted a second opinion bc I felt that it was working. BJ came out and listened to my concerns and what the previous technician said. He checked my AC and found it was working normally. He waived the $89 dollar service fee bc there was nothing that needed serviced. I greatly appreciate his kindness, taking the time to explain to me what may have been the confusion and didn't try to sell me on services I didn't need. I will definitely call Jump HVAC in the future for my maintenance and service needs. read more

Jump HVAC was quick to respond to my service request. Was able to schedule an appointment same day. Technician, BJ, called to let me know when he was going to arrive. Was able to quickly identify the issue and solve the problem. Was very efficient and professional, answering all of our questions and provide us tips on how to maintain our furnace. Great service, great price, great company! Will be using them for all future HVAC needs. read more

I cannot say enough good about Jump HVAC. My furnace malfunctioned one evening. Based on good reviews, I called Jump; B.J. came over in the morning, quickly diagnosed the problem and wrote up an estimate for repair. We discussed the age of the furnace, etc., with him answering all my questions without making any attempt to upsell me. I ended up deciding to replace the furnace, wall-mount water heater and humidifier. The estimate seemed competitive. The crew arrived on time the next morning; they were friendly and courteous, but very workmanlike and efficient. They left the worksite immaculate. The next day they returned to install the water heater, again doing a great job of cleanup. Three days later, we encountered a glitch in the attached air cleaner. Adam came out after hours and cheerfully fixed the problem. This is a family operation and these folks are so nice to deal with from Emily, who makes the appointments and handles financing, to the installers and two young apprentice helpers. I highly recommend this company, and would hire them again in a heartbeat. read more

I just got my condo back from my renter only to discover the AC didn't work. Jump HVAC communicated well and I got an appointment for 3 pm. BJ took it from there and called to come early when he was able. He did such a good job explaining the situation, which was especially helpful even though it was not what I wanted to hear. He was able to fix my problem and I have AC less than four hours after I sent my first request. read more

BJ came out and took care of our furnace needs. Great job! Communication was outstanding with this company. Thank you guys for taking care of us! read more

My furnace died during a cold snap. Jump picked up the phone immediately and had someone come take a look that evening. They were able to come the very next day to replace it. The team was very nice, knowledgeable and did a great job! I would highly recommend them for any HVAC needs. read more

I recently had the pleasure of working with Jump HVAC, and I couldn't be happier with their service. From Start to Finish, they demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. From the first service call on my existing furnace, quote for the new HVAC to installation. BJ and all of their technicians took the time to explain the problem and the steps we would need to take to address it. Thier professionalism and knowledge were evident throughout. Jump HVAC went above and beyond, installing an up-to-date electrical panel, ensuring that my Furnace was running before the cold weather and prepping our A/C for warmer conditions. In summary, Jump HVAC is a reliable, efficient, and customer-focused company. I highly recommend their services. read more

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Jump HVAC team responded to my request immediately, came out to evaluate next day, and completed install 2 days later. And the pricing was much lower than other bids. Thanks! read more

To summarize the events below, we do not recommend Jump HVAC and have these lessons learned. Invest the time and patience to obtain a minimum of three quotes from customer-highly rated dealers/installers. Specify that all equipment manufacturers and model numbers be included on the quote. Research the brands and models to ensure you are comfortable with the quote. Our key mistake was being in a rush so as not to be uncomfortable in the upcoming weekend heat, and not thoroughly researching all the equipment and model numbers to be used. Our impatience was not a good reason to not invest our time in ensuring we had the right equipment and experience with such a large investment. Note to Jump: We welcome you to dispute any of the below events. Please note that we have all the pictures (including your truck, equipment model numbers, compressor/coil, gauges on the porch), the quotes provided, the text exchanges, and finally our call logs. We will happily redact any personally identifiable information and attach it as support for our review. We encourage you to do the same to support your response and to help those who read this review make a good purchasing decision. The events in sequential order: Jump tech showed up to disposition the HVAC issue (our coil had reached end-of-life). We already had a quote from another company, but we weren't thrilled that the company quoted Goodman equipment, which you can buy yourself at Home Depot. The Jump Tech did not have any tools and stated he was just brought out of retirement to assist Jump. He left and came back 1.5 hours later to diagnose the problem with tools. The tech identified that the coil had leaks and must be replaced, which was consistent with the feedback from the other installer. He did seem very knowledgeable about HVAC systems. Tech sent the quote, which was higher than the one we had received from the Goodman dealer/installer. However, we deemed this acceptable as Jump was quoting high quality equipment (Armstrong) and the model numbers that were listed on their quote supported this. Note: They did not provide a model number for the coil, and we discovered later that Jump will mix and match Armstrong compressors with coils from other manufacturers. It's important to get all the model numbers on your quote, as Jump omitted model numbers where they were using components not manufactured by Armstrong. They could install quickly, and their tech seemed knowledgeable, so we moved forward with the install. They showed up on time on a Friday. We got them started outside with the compressor, and then into the attic. Our coil, furnace, and air handler are in the attic. After removing the compressor, they checked out the attic, unloaded the new equipment, and proceeded back to the attic with the coil. At this time, they discovered they did not measure properly and brought the wrong size coil for our setup. At this point, they stated they found the right coil. However, after 1.5 hours, they stated it was still the wrong size coil after someone from Jump HVAC went to pick it up. They then advocated for us to replace the furnace, referencing its age. We surmise they did this to use equipment they had in stock, as modern furnaces are shorter while coils are now generally wider (Our unit lies horizontally in the attic), thus eliminating the space issue. Next, given our general experience with residential contractors, if there are issues at the outset, the probability of more issues and ultimately dissatisfaction with the solution increases exponentially. We informed the installers that we were likely shutting down this effort and moving on to another installer if there is no quick resolution. They next stated they found a coil that will fit. We asked for the model numbers, and after researching, we discovered they were using coils from different manufacturers than Armstrong. At this point, we also checked the coil they originally intended to install and realized it was a product from International Comfort Products (ICP) and not an Armstrong coil. We then researched this and found it is generally not recommended to mix manufacturers of components of your system. We now informed them we were shutting this effort down and moving on. They then offered a 'free' furnace, which we didn't seriously entertain as we were confident it would not be the equipment we desired, and our definition and their definition of 'free' would not likely be the same. The lead installer, who stated he is a co-owner, gave an impassioned plea to 'make it right', and asked that we not leave a bad review. This went back and forth for a bit, and we finally offered for them to requote for all Armstrong equipment with all equipment model numbers detailed on the new quote, and they should get aggressive on pricing if they truly wanted to 'make it right'. We also stated we would thoroughly research their new quote and validate that the model numbers met the level of equi read more

Came out to repair non working furnace same day I contacted. Was informative about the issue and did a fantastic job, charged a good price. Made sure it was running before left. I highly recommended. Will be using Jump Hvac for future needs. read more

Was able to repair same day. Excellent to have when it's very hot in July. Thanks for being so responsive!

Jump HVAC was extremely responsive and prompt in getting back to my inquiry. They were here first thing Monday morning, BJ took care of servicing My unit and was very communicative and informative. I highly recommend them for any service they offer! read more

Requested service was a check of my furnace and air conditioning. Service provided was on time and professional.

Very fast and responsive. Quickly diagnosed the problem which ended up being a motor bearing issue. Total time from call to resolution was under three hours and work is warranted for 5 yrs. Thank you BJ! read more

I really appreciated the level of communication from Emily, BJ, Adam and Jonathon. Emily was very quick to respond to my initial quote request and with scheduling. The technicians were professional and explained what they were doing to both myself and my partner and kept us updated at each point in the project. BJ would call and provide updates ie. A text to let us know when they were on their way, and phone calls regarding updates on the work. BJ and Adam were both very patient and willing to explain the work to be done. Adam was very knowledgeable and helpful and gave recommendations and even fixed work done by previous technicians that rushed the job and caused issues with our HVAC system. You can tell he is dedicated to quality and takes pride in his work. read more