Was a weekly customer until they patronized me and told me it's my fault they sold me a fake product and that since I didn't open it in front of them and prove it's not a used error then ur out of money and ur product. Disgusting way of doing business. And can't seem to accept criticism in words that describe how they are as a person. The word will be spread. I told you. read more

Best Smoke Shop - Other reviews of same circumstances so obviously are known to do this shaddy stuff. Should be ashamed despicable humans I will tell everyone - Vape Shops Near Me - Murrieta, California

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Disrespectful service. Obnoxiously overpriced items (15$ USD for 3mg Zyns pouches). Had ID ready for counter, super respectful to the operator behind the counter and he repetitively tells me "you're suppose to be 20, you're not 21." Birthdate April 2004 son. I paid with Apple Pay and he threw away the receipt without asking if I wanted it. Wonder why? 3mg Zyns at most are 8$. Poor service, shady atmosphere. Can't believe this Russian dude opened a shop in a city this nice (Murrieta). Do NOT go here unless you're desperate like me, I was too lazy to make a drive to the Madison Ave. Smoke Shop. read more

Best Smoke Shop - 3mg Zyn pouches - Vape Shops Near Me - Murrieta, California

I was told by the owner that they only sell Puff bars that are officially certified by the manufacturer and do not sell counterfeit items. Well, they lied. I plugged in the varification code and look what pops up. I showed the owner of this fraudulent company and he refused to return my money due to opened items. There again I explained opened items were from trying to find one that didn't taste burnt. He would only return my money on 4 of them that hadn't been opened. Why you may ask yourself. It's because he is going to put them back on the shelf to sell again. Boycott this joint. read more

Best Smoke Shop - This place is selling counterfeit merchandise as official products that have been certified. - Vape Shops Near Me - Murrieta, California

Mike helped us out today and did an awesome job! Helped us pick out the right product ( I'm always super indecisive lol). He was super friendly and the prices were great. Definitely the cheapest i've been too. read more

Best Smoke Shop - Water Pipe Selection. Mike helped us out. - Vape Shops Near Me - Murrieta, California

Very kind and friendly service, and conveniently close to home for anyone near Old Town or west Murrieta. Add to that, their prices are better than most other smoke shops in the area. Store is very clean with a broad and consistent selection of popular items. I'm always able to get a bottle of Black Unicorn lychee salt nic when I go in, whereas that same selection proves a gamble at other places nowhere near as conveniently located. I recently had an issue with a new Suorin Drop that was dead out of the box. I called first and then brought the device in, and the proprietor very kindly replaced it for me, even though store policy would have restricted that happening at all as I had already thrown away the box. Bottom line, I won't shop for smoke or vape related products anywhere else. They call themselves Best Smoke Shop for a reason. read more

I was in the store about 45 minutes before closing. I bought a vape pod and it was boof (bunk). When I returned to the store at 8:31(closing is at 8:30) to exchange it or buy another item, the man working told me to "kick rocks." I'm very disappointed in the customer service and guarantee of your products. I will not be back unless a full refund is offered. read more

Really helpful and friendly! Great customer service and good selection. I will be back! read more

They sell u things that are crap brake easy then u can't return it or exchange.. if you want to throw your money down the drain go here

This is my favorite smoke shop to go to. I get all my glassware from this place and their stock is always updating with new products. They even have CBD treatments for pets too! The other day, they ran out of my favorite swisher sweets and a couple of days after, i went into the store and they had purchased my favorites ones, they said they got them just for me because I always come in and grab them. I think that is great customer service! The store is also very clean, large floor space, not overcrowded, so you feel comfortable when your inside the store. read more

A truly different smoke shop experience. This shop sets itself apart from the rest by going out of the way to make sure that the customer is happy at the end of the day whereas other shops are trying to get money out of you and sell the most expensive things that don't really work out for you. I was very impressed with the selection as well. They are very knowledgeable about their products and ways to make the best recommendation for you. I highly recommend making the trip past other shops to get to this read more

Great store! Has everything you need and the guy was friendly! Got my vape coils here and I will be back

This is the best all in one tobacco and vape shop. They have everything from vape juice, filters, batteries, vape pens, oils, bongs, etc.... You name it the got it. They have great customer service and have gone far and beyond what they were required to as owners. I highly recommend them and they are truly my one stop shop. read more

Love this smoke shop! They have so many different options and the staff is always helpful and knowledgeable. This shop is clean and every face is masked, makes you feel very safe to know they are following all proper guidelines during this pandemic! read more

Very chill shop, the employees are always friendly and informative. I go here all the time, they recognize regulars which is cool. Not a wallet bully either, good people. read more

Came in today to purchase a vape and some juice Ramon took care of me he also gave me the best deal in town. He was very friendly and knowledge I definitely recommend this shop read more

I went here to buy some cigars several months ago. Not the warmest welcome considering I was the only person in the shop. I bought some cigars with a brand new credit card and when on my way. One week later I find several fraudulent charges on my credit card made in Russia. Let's just say I haven't been to Russia lately. I don't trust this place at all. read more

Great shop with great employees. Customer service has never been below great, I have never had any sort of issues with this shop. I have been using this shop off and on for about a year now, but i now exclusively use this shop, except in extreme emergencies lol. Their prices are very fair and reasonable, and I have never been pushed towards high priced items. Highly recommend shopping here. read more

This place sucks. Employees (maybe owners can't tell) are incompetent and rude as can be. If I could give negative stars, this place would get em. Never returning. read more

Let's just say the owner of this shop is as rude and disrespectful as he could be. And face it, part of the reason we do business in a place like this is for better service. His prices are high, selection and quality are average at best. There are far better shops around. read more

Always happy to walk in this place. The guy there always greets me with a smile, and is willing to show us any item when asked. Great prices for good glass. I haven't looked much at the Vape selection but the cigar and glass area satisfies read more

this store sells counterfeit vaporizers at a low price, and they overprice glass bongs/pipes, avoid these scam artists.