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    Best Western Downtown Casper Hotel

    2.5 (17 reviews)
    ModerateHotels
    Closed 4:00 pm - 11:00 PM

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    Diamond platinum member and I've never had issues with Best Western until now and we use it a lot, for not only our personal use but we also put my husbands employees into best western for 6 months of the year due to working out of town. Checked in a few weeks ago and booked a specific room due to it being an extended stay, we had wanted the full size fridge with the kitchen so we check in and surprise no kitchen. they move us to another room that was on the main floor and had full floor to ceiling windows and a big metal door (looked like a show room) so there was zero privacy and the ac only blew from one vent the second half of the room only blew heat. Go to the front desk to get moved to the room I had booked, explaining to the lady I had booked this specific room. She kept saying it was not the room I had booked, saying I am lying being very rude so of course I'm going to return that same attitude all I want is the room I booked and paid for. I literally sent in another booking request in front of her while she watched my screen and seen exactly what I was booking, this "specific" room and sure enough it come in on her end as not the same room I booked so we came to the conclusion it's a issue with false advertising on best westerns part. The next morning the girl at the front desk (she was super sweet btw and it's unfortunate the rest of the staff is not more like her when it comes to professionalism) had moved us into the room I had booked on the site and all was fine.few days later manager finally calls and explains that everything was okay except the next week we would have to move back into the room that didn't have the fridge because they were all booked up, okay fine that's alright at this point I'm over it and booking into another hotel for the next week anyway. 2 days later we get notified hundreds of dollars were taken from our card in the middle of the night after I've already booked and paid for this exact room we're finally in. So again go down to the front desk and just end up checking out getting a call shortly after saying they adjusted the price back to what I had booked it for, to late we already checked out for the week and paid for a room elsewhere. I've screen recorded all my bookings along with the prices I was paying and the photos advertised for the room I was booking at time of booking etc) which I still have everything, and made sure to document. Fast forward to 12 days later we had to book another room for a week, this time booking the jacuzzi suite staying far away from the original suite we booked to avoid any repeat issues, surely they can't mess this one up. I had booked a night that I would pay then booked 3 nights for free using points, then had two more nights that would be paid for but it was divided into separate bookings they could not make it one. So I check in Saturday and the girl working the front desk (who was also very kind) asked me to give her my card so she can take the deposit for the next day for the second booking so I didn't have to come down to the front, okay great. Surprise, next day had two separate house keepers walk into our room, so I called front desk and asked what was going on she says very rudely you have to check out..... explained I do not there's another booking and it should've been check out and check back in the girl literally took my card the day prior for this reason and she says to come to the front desk to check out and check back in, okay done. Get a call today we have to check out and can't stay at that best western anymore. Not a big deal, we'll take our business elsewhere. Just super annoyed with how poorly this hotel is ran, and the zero communication within their staff. Hotel needs new management because I've never came across such a poorly managed best western and I've stayed at too many to count. The gay man managing it is going to run it into the ground! As far as review of the hotel itself it's very outdated, the pool had big balls of hair floating around, the water wasn't high enough for the filters we had to notify the front desk to add water. You could see nothing but dirt in the bottom of the pool in actual piles it was disgusting so we did not use the pool.

    Two Tesla chargers
    Alan R.

    this hotel has been very surprising. Great customer service very clean free EV charging. The stand out has been the personnel everyone I've talked to has been extremely helpful. Very nice. I definitely stay here again.

    Bathroom
    Dan E.

    Fast and easy check in with a smiling face at the front desk. Hotel centrally located in Casper Wyoming. Room was super clean and equipped with all modern conveniences. Would recommend this to any traveler.

    Grand entrance
    Victoria M.

    This place was picked because of the good reviews left on Google while we were on the road. I agree. It was a huge "U" shaped building and we were far from the lobby and dining room but everything was superb. The room was crispy clean and cool upon entry. The hallways were nicely maintained. Breakfast was amazing. No pancakes or waffles today but they do have them sometimes (overheard from staff to another customer). All the food was hot and the area to serve was clean. They had a huge selection : scrambled eggs, potatoes, bacon, cheese, yogurt, bagels, toast, and plain oatmeal but had all the fixings to the side. We got in very late, so didn't see if there was a pool. Best hotel we have stayed in. Highly recommend. They

    One person working front desk. Unreal.

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    Not sure re what's behind us. Very loud noises. Like machinery or loading/unloading. Cannot sleep. It's awful

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    3 years ago

    My only complaint is that what looks to be a hot tub in pictures is actually a kiddy pool. Other than that, great hotel.

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    Hampton Inn & Suites Casper - Guest room

    Hampton Inn & Suites Casper

    (34 reviews)

    $$

    I love these hotels! Everytime I stay at Hampton Inn no matter the city i always have such a…read morewonderful experience! The staff was kind and friendly at check in and created me with a bottled water. Out room was large and clean and the shower was spacious and clean and loaded with fresh towels and quality soaps and shampoo and conditioner. The fitness center had all the necessary free weights and cable machines for me to get a complete work out and afterwards I soaked my muscles in a whirlpool thing the had that was warm and relaxing. Awesome. The free breakfast was loaded with options- eggs, omelets, oatmeal, bagels, cereal waffles, muffins, mall kinds of yummy fresh stuff. The hotel is also conveniently located next to a highway and just a minute from all the shopping a traveler needs. I love these hotels and this one was no exception, I will definitely stay here again.

    I haven't had the best luck lately with Hilton brands, but that's where all my points are, so…read morethere's that. This location renewed my faith in Hilton. Check in was quick and easy, and the person at the front desk was great. She was quick to offer restaurant recommendations and always had a smile. The room was great. Cool air and hot showers! Even better, it was CLEAN. The location is near a number of restaurants and shopping, although, to be honest, it's not a huge town. The snack area was well stocked , and the continental breakfast seemed fresh and stocked as well. No issues recommending this location and would stay here again for sure.

    Ramkota Hotel - Casper

    Ramkota Hotel - Casper

    (48 reviews)

    $$

    My husband and I have stayed at this hotel once per year nearly every year for the past decade. It…read moreis one of the highlights of our year. We go to Casper for the Casper dog show in July and this is our first choice for our hotel. First and foremost it is absolutely pet friendly. For us the hotel that is not pet friendly might as well not exist. We are only on the road because of the dogs and dog events so if our dogs are not allowed we will not darken the door. Second, I have not found the problems mentioned by many of the reviews of this hotel. For us the place is clean. The AC works just fine. When the AC quit they fixed it within two hours. If anything the AC is so powerful I keep having to turn it down. There is a delightful bar good food and a precious outdoor patio. There are flowers everywhere and the vistas are beautiful. For all of these reasons I recommend the hotel. But there are some other things about this hotel that no one has mentioned in the reviews I saw. First among these is the artwork. Someone with extraordinary and subtle taste, a keen ability to see something beautiful in the everyday reality of western life that is something that is reflected in the artwork. The artwork is another one of the main reasons we stay in this hotel. The Ramkota is not part of a national chain. It is a unique reflection of Wyoming, of Casper, of the west. That uniqueness is captured in the artwork and it's worth staying here for that alone. It is far more interesting than any national chain hotel. I would give this hotel five stars except for the politics. And I really do think that the ownership needs to look carefully at the diversity of its clientele and at the message being sent to its customers. Many of us are coming from outside of Wyoming. Not everybody out there thinks the way Wyoming voters think. Two years ago the floor mats in the lobby were a glorification of the fossil fuel industry. I thought "Wow, That's pretty outdated!" The management caught on and today those floormats are gone. Good for them! That is the kind of change they need to make in order to make the hotel appeal to a broad range of visitors who are not from Wyoming. But this morning at breakfast I was hit in the face with Fox News. I do understand that there are many in Wyoming who prefer and believe Fox News. But outside of Wyoming there are a lot of us who would rather open the day with a news channel that is more neutral and trustworthy. Get rid of Fox News and this would be a five-star hotel!

    The area surrounding the hotel was not the greatest (especially at night). For $142 (1 night) it is…read morenot worth it. We stopped just to rest and break up the driving and for the price, i've stayed at MOTELS that were much nicer and at the very least, clean. Trash was left behind on the TV stand, the walls were littered with mystery fluids and stains, and the "do not disturb sign" appeared as though someone drug it through a greasy hamburger and set it aside for us. The shower was dirty enough that the wife did not feel comfortable showering. Staff weren't the friendliest and overall not an impressive experience considering the price.

    Best Western Plus Casper Inn & Suites - Exterior

    Best Western Plus Casper Inn & Suites

    (57 reviews)

    $$

    Parking ~ Abundant and complimentary parking. Parking lot is extremely well lit very safe area,…read moreeasily accessible handicap parking. Lobby ~ The lobby is well appointed and an open and welcoming space. The front desk is easily accessible and ADA Compliant. All areas are clear of any encumberances and well lit. The breakfast area is adjacent to the lobby and well appointed. The Breakfast ~ OUTSTANDING! I was extremely surprised. I stay in hotels on regular basis and just in the last year I frequented a variety of them throughout the US and abroad. This breakfast buffet was represented very well. This is the first time I have seen a farm fresh yogurt machine. The product was outstanding. They offered the regular cereals, aids, bacon, variety of muffins and breads and pickles. And they have a waffle machine. I addition to juices, coffee and a plethora of tea options. The plastic ware was obtained by a single serve machine, ensuring a higher level of cleanliness. Hard boiled eggs were in individual serving packages, first time seeing this - eggselent! Coffee and tea cups were very sturdy not the flimsy ones you usually get. Rooms ~ I was exhausted when I arrived. Jack and was seamless, friendly and professional. It was very very late and the young man who helped me was just as polite and friendly as if it had been during normal check in hours. The room was unexpectedly spacious and very clean. Usually I could always find hair in a corner, dirt in a corner of a bathtub or a sink that hasn't been fully wiped out. Not in this room. I looked. Everything was on point. Include two separate bars of packaged soap. One for the laboratory and one for the shower. Water pressure was more than adequate. I have long hair and more than once have I had to utilize the faucet in the bathtub to rinse my hair completely. Not here! The air conditioner filter was clean worked perfectly, no allergy medicine today for me. In the room was very proportionately decorated and accompanied by furniture that appeared fairly new. There was a mini refrigerator and coffee machine in the room. I have stayed recently in Vegas and they've removed the coffee machines from most. The curtains closed completely and hung appropriately. With no gaps they were truly blackout curtains. Customer Service ~ everyone I encountered from the lobby to my room we're in credibly genuinely friendly and courteous. This town is located in Wyoming and the folks here are just very friendly and kind. I would definitely return and stay specifically at this hotel. Incredibly clean every area and facet of the hotel was wiped down, dusted and the windows were spotless. The artwork was both tasteful and appropriate. The furniture choices in Decor were sophisticated and timeless. The spacing in the dining area was appropriate most places you're literally sitting right on top of one another not here, very large and ample seating area with very appropriate spacing where the employees take great pride in maintaining a very clean and upscale establishment this hotel is located in a very safe area that is convenient to any business you may have in the area and or travel plans for sightseeing. This is definitely a go-to option if you're in town. I was highly impressed to say the least.

    Very nice, modern and clean hotel that's dog friendly. I feel safe parking here too. Clean and…read moremodern with a decent breakfast. No longer just cereal and juice! They provide fresh fluffy eggs, sausage, toast (white, bagel and English muffin), juices, a machine that dispenses not only coffee but cappuccinos, lattes. The fitness center is bigger than most Best Westerns I've been to and no one was using it so I had it all to myself. They have a running machine, free weights, a pulley type machine and a recumbant type bicycle. They also have filtered water too! Oh and cleaning wipes for the equipment. The hotel is located at the far end of town so you feel a little isolated but that's ok since we don't need to be in town.

    Red Butte Ranch Private Lodging - It's so peaceful, you'll never want to leave!

    Red Butte Ranch Private Lodging

    (12 reviews)

    A Wyoming Gem - Red Butte Ranch is Unforgettable!…read more If you're planning a visit to the Casper, WY area, look no further than Red Butte Ranch--it's not just a place to stay, it's an experience you'll carry with you long after you've gone. Ruth, the heart and soul of the Ranch, is an absolute force of nature. She doesn't know the meaning of the words "slow down" or "give up." Her tireless energy and sincere hospitality create a welcoming atmosphere that makes you feel more like a treasured guest in her home than a traveler passing through. Ruth's warmth, charm, and can-do attitude are just the beginning--she goes out of her way to ensure every detail of your stay is perfect. Whether it's making sure your accommodations are just right, giving advice on local attractions, or sharing a good story, Ruth's presence adds a special touch you won't find anywhere else. The property itself is stunning. Nestled right along the North Platte River, Red Butte Ranch offers unbeatable access to Wyoming's natural beauty. Imagine waking up to the sound of rushing water, breathing in fresh mountain air, and enjoying coffee with a view that looks like it came straight out of a movie. (It actually did too! John Wayne's last film was shot with the Red Butte as a backdrop!) You can fish right from the banks, use one of their two private boat ramps to launch your own boat, swim in the river, or just sit back and watch bald eagles soar overhead. For the more adventurous, there's no shortage of things to do: Hiking through scenic terrain Rockhounding for local treasures Fly fishing in world-renowned trout waters Horseback riding, floating the river, or simply taking in the wildlife--it's all right there. Even if you're not the outdoorsy type, the Ranch is a peaceful retreat where you can unwind, recharge, and appreciate the quiet majesty of Wyoming's landscape. The views alone are worth the stay. Bottom line: I can't recommend Red Butte Ranch enough. Whether you're passing through for a night or planning an extended getaway, make this your home base in Wyoming. It's the only place I'll ever stay in Casper, and I'd give it ten stars if I could. Beautiful setting, incredible host, and unforgettable memories.

    I've stayed here and my brother and nephew stayed here over the last two years. We are hoping to…read morebook again this summer. We really love the location and personal attention and warmth Ruth brings to the B&B. The other guests were enjoyable as well. i wouldn't change a thing.

    Quality Inn & Suites Casper Near Event Center

    Quality Inn & Suites Casper Near Event Center

    (49 reviews)

    $$

    There are hotels that dazzle a man with marble columns, crystal chandeliers, and enough decorative…read morepillows to smother a buffalo. Then there are hotels that win him over by performing the simple miracle of being run by people who appear glad he exists. This establishment belongs proudly in the latter category. The breakfast itself was nothing that would cause a revolution in American lodging. It was the same continental breakfast we all know and love from sea to shining sea: eggs of uncertain ambition, waffles aspiring to greatness, a standard issue pancake printer, imported whole fruit lovingly hand-wrapped in cellophane, and coffee tasked with carrying the whole enterprise upon its weary shoulders. Yet what distinguished this breakfast was not the menu but the ministry. A guest found herself engaged in mortal combat with a waffle that had become permanently attached to the waffle maker. Before the struggle could escalate into litigation, a server appeared, liberated the imprisoned pastry, and restored peace to the republic. Empty plates vanished almost before they were empty. Coffee cups were replenished with a vigilance usually reserved for national defense. OK, I embellish the effort just a little. But darn if it didn't feel that way as a matter of comparison to the usual economy hotel punishment. Good service cannot improve a mediocre breakfast into a great one, but it can perform something nearly as remarkable: it can make a fellow forget he is eating a mediocre breakfast. Attitude, as it turns out, is an ingredient. The room itself was pleasantly spacious. Most modern hotels provide Wi-Fi and consider the matter settled. This room, however, offered a dedicated Ethernet connection. I plugged in out of curiosity and discovered speeds that made the Wi-Fi seem less like a technology and more like a suggestion. There was also a second-tier vanity shelf, a humble feature whose usefulness cannot be adequately appreciated until one has spent years balancing toiletries upon surfaces apparently designed by people who own only a toothbrush. Now, no honest account would be complete without mentioning the defects. The room resisted darkness. The window shades approached the task with enthusiasm but not competence, allowing enough light around the edges to remind a sleeper that somewhere outside, the universe remained operational. More perplexing was the hairdryer. It resided in a wall mount equipped with a small nightlight that glowed continuously. I searched for a switch with determination and, eventually, with suspicion. Either no switch existed, or I lacked the intellectual qualifications to locate it. Both explanations remain plausible. In the end, I left with favorable impressions. The breakfast was ordinary. The room had quirks. Yet the staff possessed that increasingly rare talent of making inconveniences feel small and guests feel welcome. And often, that makes all the difference.

    Quality Inn served its purpose. Provided a comfortable bed, shower and a decent included breakfast…read moreat a very affordable price. Everything was clean, plenty of parking and ok area. The quality of this quality is 3 stars, but because of the customer service I shoot them four stars. From the check in counter to the lady working the breakfast section excellent customer service was provided.

    Best Western Downtown Casper Hotel - hotels - Updated July 2026

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