I've done business here before and it was great service, this is why I came back. I thought my…read morescreen was cracked again. It wasn't, just the screen protector. I didn't know that and wouldn't have known if Tom the owner was shady. He could have easily charged me for a new iPhone screen but let me know it was just the protector. His honesty , I can't even tell you how much that meant to me. He's such a GOOD person. His work is quick and professional as well as spot on. I recommend him and will never go to anyone else as long as he is doing business. Thank you Tom.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

I have been a many T-Mobile locations, but this was far probably one of the better ones I've ever…read morebeen to. primarily for the sales person, Ace, great young man ,very attentive, detail oriented, got me set up with seven devices and a short amount of time and didn't confuse me. I'm glad that I ate lunch and decided to walk by there and see his smiling face. He even stayed after his shift was over to make sure that I was taken care of. I wish I had 10 employees like him.

Do Not Use This Store! This is not an official T-Mobile store, it's a 3 party store which means…read morethey don't care about the customers. Their first priority is to make sure all of their paperwork looks good to corporate so they don't get called out on anything. They even went as far as to tell me to go to wallmart if I wanted a better deal. The staff is rude and will lie to you about anything so they can get out of giving you what you need.

Excellent experience! I had a complicated account from a previous company that required various…read morelevels of authorization and Spencer Z. and Carlos R. sat down with me the entire time and walked me through the entire process until I was helped and all the issues were resolved! Super friendly and extremely helpful and skilled.

Came in for a Tuesday Special and was immediately greeted by Ernesto. Super-friendly, attentive and…read moreefficient. Let me know what plans were available, promotions, etc. Such a pleasure to have someone be so attentive, a go-getter and courteous.

Helpful, friendly, and quick…read more It's making me write a longer review to post it so one star for yelp.

I walked into the Verizon store where there were 4 workers there to help me. i asked what it would…read moretake to get my iPhone backed up and transferred from my old Phone to my newly purchased iPhone. Out of the four workers the Alpha worker with attitude response was, just turn it on. Then he told me to go to best buy to get my needs performed. I'm starting to understand Billy Bob Thornton's T-Mobile commercials. The store is located at 2073 S Colorado Blvd, Unit 102, Denver

In the past 9 months, this store has changed for the better. It doesn't deserve the 2.5 star…read moreaverage because of a few disgruntled conspiracy theorist Yelpers, lookin at you A.B. In the past, this store probably deserved its rating, but someone new in management has taken it to the next level. Employees are knowledgeable, attentive, friendly, responsive, considerate, sensitive, nice, caring, resourceful, responsible, and overall have positive attitude makes this an excellent store to visit. My recent visit included switching service from AT&T to Verizon, porting an existing number, deciding on a new device, and buying appropriate accessories. They were able to answer all my questions, explain everything efficiently, recommended products, pitch their current deals without being too pushy, and make my visit as enjoyable as possible. People talk about Apple stores being on the cutting edge of retail, Apple must being taking notes from the team at this Verizon store. Top notch. 10/10 would recommend people go out of their way to go to this store.

***DO NOT VISIT THIS LOCATION***…read more On 2/13 I spent 1.5 hours here to upgrade two phones. After the staff failed 3x to migrate apps/data/settings to new phone, I asked for the charges to be reversed and my old phones reinstated. Travis the store manager then told me he couldn't help with a refund. He explained all of the fees were non-refundable and neither he nor his employees had to inform customers about non-refundable items. He also said that it wasn't his nor his employees responsibility to make our new phones work. Effectively, he is accountable for nothing. Then his team charged me a restocking fee of $55 for each phone that they couldn't setup. Fortunately, I called Verizon and got all of the fees reversed. Clearly Travis is wrong or flat out lied. I cannot say it more clearly, go somewhere else or call Verizon. The employees here are unhelpful, dishonest, and have no idea what good customer service is.

I paid $95 to have my phone screen replaced here and was offered a 30 day satisfaction guarantee…read more However, flash forward to 45 days after the replacement and my screen gets randomly pixelated and the actual quality of the screen is cheap. Definitely not a long term solution. Proprietor is friendly though.

Highly recommend! Fast turn around time, very professional and can fix majority of electronics…read moreincluding PS5 with very reasonable prices vs other places who charge extremely high prices.

I'm going to leave this review solely based on the positive experience of three members of the team…read morehere at the store and not on the service of the carrier. For the record, I've been with Verizon Business for twenty six years, mainly due to the cellular reception here in Denver and throughout the rural West where I still travel to climb, backpack and enjoy the beauty of our rural country. Verizon's cellular service is tops, but their customer service stinks as well as their plans and pricing. Ok... I went to TMobile for their top of the line plan including Satellite service. Nick the representative handled everything very well. But it was me who was a bit nearsighted as I should have double checked the service at my home, located in the mid City, before venturing to TMobile. The service at TMobile is non existent at my home! Incredulous I say! TMobile touts its coverage in Denver and other cities as the best of the best. Not here! Anyway, I let the porting of my number expire from Verizon and both assistant managers, Simone and Johnny helped me on two visits to return the new IPhone 17 Pro Max and credit my card and closed the account with professionalism and genuine consumer service. It's too bad that TMobile didn't work at my home for I will reluctantly return to Verizon Business and deal with their customer service which falls far short in comparison to TMobile.

Don't come to this locations. Unprofessional and shitty…read morehere The lady who help us chewing gum while talking to the customer. Act like she doesn't want to work here Not helpful at all. Bad attitude. Ok. I can go with another carrier that way better service and better attitude.

Been here twice... not a fan of the customer service. If…read moreyou want to be in and out quickly... this is your place. If you have questions, and need something explained. Or if you would like eye contact when being talked to, I suggest going to a different location.

This experience is so unlike most of other ones I've had…read more I normally don't come here as I don't always receive great treatment but I needed something quick. The customer service was actually impeccable and the representative went out of his way to find a case for my phone in which they didn't have many of but he brought all the styles out from the back. Not usually the service I get but I just may try here again for cell phone needs.

First off, I strongly advise against purchasing the SyncUP Tracker 2--especially if you use an…read moreiPhone. The product is unreliable, and the app performs poorly. Secondly, my experience with an employee named Christian was extremely disappointing. He was rude and disrespectful, insisting that I either follow his instructions or leave the store. It became clear that the staff lacked the knowledge and willingness to properly handle returns. I had to contact corporate to file a complaint against him. They have since opened an investigation into why the return was denied. I was also informed by corporate that either the staff is not properly trained on processing returns or there is a known system glitch causing these issues.

I bought a phone. Was told by The Store manager, Christian that he couldn't transfer the…read moreinformation from my old phone to the new phone, and told me I would have to go to MicroCenter to have them transfer the data. They could not. I called to see about returning the new phone. They said there would be a restocking fee of $75. This is unacceptable. I was misinformed. I should not be charged for something that was not my fault. I will be switching phone service. I have been a customer since 2005!!! Thank you, No thank you!!!