The shop itself is currently shut down due to a fire or something next door, but the owner Rumaldo…read morewas very communicative and repaired my computer in a timely manner for a good price. I am back up and running and very grateful for his help. I do recommend his services.

I just got my iPhone 7 screen repaired in 20 minutes for under $90. Best and quickest service…read morearound. He even cleaned the charging port which had lint in it and wasn't charging correctly. Side note: do not put your phone in your pocket with the port down, always keep it upside down to minimize lint in the charging port. Highly recommended!

Went in to get Mom a new phone. The guy that helped us was patient and helpful. She was leaving…read moreiPhone for Android and he made sure to check for other Apple products. He used her loyalty discounts to get her a free phone and to replace her Apple watch with a new tablet which was also free for only a few dollars more a month. After an awful experience at a different store this was a great surprise.

I am completely at a loss here - we were told one thing at the store, and then when we noticed our…read morebill was not correct, we called Verizon and they said we were "misinformed" by the store. The discounts and promotions we were told we would receive were completely false. We are now financing full price phones when were were told we would receive discounts. These promotions we were promised that they said would take 1-2 billing cycles to be reflected, never were. And we were also told we could not trade in our old phones because we were getting these promotions. When I went back to Verizon customer service they said the best they could do is give me a trade in credit of $100 if I sent my old phone back. This place is absolutely a deceptive business and I cannot believe they are allowed to operate while fully lying to customers. Please avoid this place at all costs!!!! We are going to be switching carriers as a result. I highly caution other customers.

This store states its closed but its still open. Ive ordered 3 times online only to have my order…read morecancelled. Is it because the employees make commision on walk ins instead of online? Such a waste of time and charging my bank. Fix your issues with your inventory. So you dont waste peoples time. Your BOPIS team is no existent:

We went in expecting to upgrade one phone but ended up doing two. I was very frustrated hearing we…read morewouldn't be getting personal guidance and assistance transferring our phones over. Instead I was without any active phone while I completed the rest of the afternoon errands and my dinner plans. The phones continue to rise in price but the service and overall value drastically decreases. I wish I would have transferred service to TMobile but now I'm in a three year contract with subpar Verizon again.

Terrible service and very unfriendly. Signed us up for the wrong (more expensive) plan even though…read moreI showed them the printout of the plan we wanted; I had to call T-Mobile and get that fixed after we got home. We had to push for both of us to be authorized users on the account and to set us up on the auto-pay. They encouraged us to swap up our phones because "unlocking AT&T could take up to 48 hrs" - a lie. My husband had company phones switched with all carriers including AT&T as part of his job at the company where he worked, never true. After we declined the phone upgrades, the AT&T unlocks happened almost immediately, imagine that. Definitely no "welcome to T-Mobile" or "thanks for coming in". Go to a different T-Mobile, not this one!

Like someone said, "These people are unbelievable!" I went in to switch to TMobile at this store…read more After treating me and my son like we were committing a crime, the girl announced she couldn't give me the 5G upgrade deal because my phone had water damage. Knowing that was impossible (phone hasn't even been close to water) I booked a session at the Apple store to confirm the phone was in perfect condition. Phone passed with flying colors. I was able to use the TMobile deal as a lever to make ATT match the offer. More lost business because lil miss unsupervised didn't want to do any work.

The owner was competent, friendly, and informative. Their store is a strip mall and a working class…read moreneighborhood. A store front lobby area is nicely decorated, meticulously maintained, and separated from the owners back working area by a locked door. It seems a smart and effective solution to attaining security while also welcoming customers into the business. He fixed my iPhone battery quickly and exactly the timeframe he promised. Phone works great, I can't be happier, the price is very affordable. Highly recommend.

This guy was really nice but lacks follow through and is lying about the facts related to his…read moreprocess and policy's and parts. He tried to fix the mistake 2 times but lied and over charged me. My laptop still doesn't work and he refuses to refund my money.

I have been to this location 5 times and all 5 times the employees are very rude and do not know…read morehow to treat customers. They should change their staff.

From the owner: Visit the T-Mobile store in Thornton and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1391 E 120th Ave Unit A can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.