Colt and Jeff are great. I had some minor repairs on my roof and they came out and quickly took care of my roof repairs. No other roofers in the area were interested in my business. I highly recommend BesTex for your roofing solutions. read more

I highly recommend BesTex. I completely lucked out and found BesTex after the February 2023 ice storm. Huge tree branches fell on my roof and I was stuck with a huge tree mess (roof, patio and yard) and a damaged roof. Adam took great care of me and also assisted with insurance. Super friendly and responsive. In addition, Adam was able to hook me up with a tree company that also did a fantastic job and left my yard and patio spotless. They were out within two days, and that was a miracle considering practically every tree company in the Lone Star state was in demand. I'm so glad I reached out to Bestex. read more

I cannot say enough positive things about Bestex. From the scheduling coordination to communication. Throughout the entire process I felt assured that the job was going to be done and be done right. We had a leak that turned into a water mitigation issue. The leak probably started from hail damage that I initially wrote off as I have a newer house. If only I had taken it seriously from the beginning, I would not have been in the situation I was in. Luckily Bestex came to my rescue. All questions about what were the following processes and expectations put me and my family at ease. I had never been thru this kind of situation before so I did not know what to expect and questioned everything initially, they answered all questions (even the dumb ones I had) and did so respectfully, as if I was a member of their family. So much so, that I had to ensure that everyone else was aware of this company and the positive experience and influence they provided during this time of need for my family and I. read more

Garret came out and provided a quote very quickly. His team did an amazing job of getting the roof done in time, and on budget. They were professional, courteous and very detail oriented. The project manager was here to supervise and ensure all work was done properly and communicated with me during the project. read more

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I highly recommend BesTex based on my experience working with them. Every person that I worked with was kind, courteous, professional and efficient. I needed roof repairs but wasn't sure i understood the problems with my current roof. I met with owner, Chris Carey, to assess my needs. He was honest and didn't try to sell me more than what needed to be done. He took the time to explain and show me the problems. It even turned out that some of what I assumed would needed to be replaced was salvageable. You can tell that Chris' honesty and dedication have created a culture of professionalism at BesTex. Corey, the project manager, was great. He chatted with me to explain the work and his crew did an amazing job in a very efficient manner. I worked with Jade to coordinate payment and paperwork and was very impressed. Everything was done exactly as they promised and everything was on schedule! Loved working with this company. read more

This is an outstanding company that goes above and beyond for its clients. We will use them for all our roofing needs moving forward. Thank you, Rene Carey! There aren't enough words to express our gratitude. - Raggio read more

We had used Bes Tex through our insurance for a water claim, they did great job from mitigation to reconstruction . Special mention to Jaime the project manager who was in touch in the entire process and Tyler Hull co-founder who helped me with the floor selection . They competed the work based on the timeline we wanted in a very professional manner and also accommodated the extra needs we had during this process . Recommend them highly for any insurance claim or remodeling projects . read more

After a major hail storm Rhett B. came by my house to offer his services. He was one of many roof repair folks who came by. But Rhett was different. No high pressure sales tactics, no being pushy. He was friendly and humble, but stayed persistent. When I decided to sell my house the inspection made it clear that the roof would need to be replaced. I waited too long and now I needed it done within a timeframe. Rhett's cultivation of our relationship came into play immediately. I contacted him and BesTex Solutions and told them of the situation. It was like dealing with a lifelong friend who is also a contractor. Dealing with BesTex was so easy and painless. It was actually more difficult dealing with my insurance and mortgage company. If you're looking for an honest roofer with awesome workmanship I suggest calling BesTex Solutions. Thank you Rhett and crew. read more

I BesTex replaced two roofs on our 25 year old house and pool house and repaired our water damaged interior ceilings. Both roofs were torn off and repaired the same day. The crews were efficient,safety conscious and able to answer any questions or concerns I had. The interior ceilings presented some problems due to the age of the house but BesTex stayed on the job until it was fixed properly. Anytime I had a concern they addressed the issue and resolved the problem in a quick and timely manner. Tyler,Jade,Shane and Christine were instrumental in making this project a success . I feel confident in recommending their services to all. I hesitate to give anyone 5 star reviews. I held off 3 months to write this review because I wanted to see how the roof work withstood rough weather. BesTex has earned 5 stars read more

I had a major windstorm that damaged my roof. I contacted Bestex Solutions by recommendation of one of my neighbors. Westley Heaney contacted me promptly, came to my house for an assessment and estimate of damages. Westley walked me through the entire process and had my roof replaced in no time!! Thank you Westley and the Bestex Solutions Team! read more

I was shocked when I found out that an invoice of completion was sent to the insurance company and Bestex was paid out on my project. It is completely unethical of a company to KNOW a job is incomplete, repeatedly not follow up when promised but still find it acceptable to collect a check. The incredible lack of service, professionalism, responsiveness, workmanship, and respect is not only frustrating for me as a new homeowner, but is a direct reflection of the poor leadership and management they have in this company. My roofing project started a day late. Right off the bat, the carelessness of the crew responsible for the tear off left my AC unit covered with debris for several hours until I returned to the house to find the AC no longer working and ran outside to get them to immediately remove the debris. Attempts to get the AC to turn back on were unsuccessful and the house was now 90 degrees inside. A rep was sent and contacted an AC tech to come examine the unit. They claimed it was the thermostat and replaced it with a new one but the unit was working just fine before that. The AC tech we contacted said it has likely shortened the life of the unit and the roofer who chose the technician that came out and even he admitted to me that the first techs he contacted stated that the unit would need to be replaced. Once the roofing shingles were "completed", there were several areas that were very poorly done and the gutters had not yet been installed.The Title Company agreed to hold the check until the work was done.I contacted the rep again on July 6, 2020 to see when they would be back to do the gutters. He responded on the same day and said he would check and let me know. I never heard anything. I reached out again on July 7, 2020 and he did not respond. On July 9th, I sent a text to him and his son Garrett Carey (the owner) along with several pictures to show them the problems. NO RESPONSE AGAIN. I sent them both a text AGAIN on July 13th at 8:15 am and NO RESPONSE. I tried again at 10;30 to just Rene and let him know that I was disappointed. He responded to say that Greg and Jade would be contacting me shortly. I asked who they were and he stated that Greg was the Project Manager and Jade was the office manager. I had never met or talked to either of them up until this point. Greg came out and apologized for all that had happened. He agreed that the work was poorly done and incomplete. He then asked me to release the money and I told him that unfortunately, I couldn't because I can't seem to get anyone to help me when they haven't been paid and if I paid them, I would not be taken care of. He assured me that he would be very different and would definitely get the repairs made and keep in contact with me. I told him I had heard that before and that I felt I was being taken advantage of so I would have to hold off on releasing the check. He sent the roofer out on July 22nd. I went to the house to meet the roofer (no BestTex rep was there). The roofer was trying to discuss it with me and said it was BestTex's fault about the drip edge because they never told him to install it and that it was a poor quality. NO ONE from BestTex ever showed up! I had to call my ex husband who speaks Spanish and understands roofing to talk to him, This is NOT my responsibility to debate with the roofer, It's THEIRS. No one even called to see how the appt. went which is very unprofessional and just goes to further prove the lack of concern for their work or customer satisfaction. I should NOT be having to tell the roofer what to repair and argue whose responsibility it is to fix it (his or BestTex).I reached out to Greg to let him know what the roofer said and he told me the office manager would contact me to get the gutters scheduled and that he would be in touch. Once again, I NEVER HEARD FROM HIM AGAIN EITHER!! The manager finally called days later and (like the others) apologized for the delay in getting in touch with me and asked what still needed to be done. She said she would reach out to Garrett since he was assigned to me and would definitely get back to me before COB that day. And I am sure you know what happened....I NEVER HEARD FROM HER! This was shortly before the check was requested so I know now why no one ever called. My trust was completely betrayed. I was lied to on MULTIPLE occasions! I never knew there was a 30 day limit on the amount of time the Title Company could hold the check so I was crushed to find out that it is procedure to release the check after 30 days from start. I wish I would not have tried to work it out with BestTex or trusted them at all. They were paid for a job that was never completed and the drip edge is STILL sitting at my house on the GROUND and the job is unfinished! read more

BesTex Solutions - Picture of the air conditioner when they covered it up and pictures of just some of the areas that show the lack of quality - Roofing Near Me

After a hail storm, we called BesTex to inspect our roof, which they ended up replacing. It was a very positive experience all the way through. The pricing and insurance process were all very transparent. Rene was great to work with. The roof was replaced in one day and they did a great job on the cleanup. Since I wasn't able to be home for the installation, I had a couple of questions, which they happily came out to address after the fact. Thank you BesTex. read more

Spoke with Garrett and Logan. They were very professional and quick to respond to my roof repair and took care of it the same day and were very fair with their charge. Services: Roof installation, Roof repair read more

Best roofers around. They replaced my roof after a hail storm. They finished on schedule and cleaned everything up well. I found very few nails after they finished the job. Also, they replaced some plywood on my roof that had a slow leak that I wouldn't have noticed if they hadn't informed me of it. read more

Unfortunately my sewer backed up into my home early Thanksgiving morning. I literally called approximately 18 plumbers trying to get help. The plumber showed up the next day using Bestex for remediation. Friday morning Darrique brought dehumidifiers and helped pull up/cleanup/sewage. I can't begin to convey the gratitude I have for him and his company. His prompt arrival prevented mold and unsanitary/unsafe conditions. They then came back to clean and decontaminate my affected areas. I can't thank and/or praise Darrique Campbell from Bestex enough. Thank you. read more

Honestly, I don't know if this company does good work. I have not hired them for anything. But, I do know that they called the phone number I use for work to try to sell me roofing services. A call I had to leave a meeting to answer to a phone number that has been on the FCC do not call list for over a decade. While they may be great roofers, I would not hire a company that does not respect the law. Two stars because at least the telemarketer was polite and very forthcoming about who she worked for. She sounded local, which would be nice if my number wasn't on the do not call list. read more

Timely arrival and these folks knew what they were doing and Rene was both friendly and responsive. We had the whole roof redone and there was only one stubborn leak afterwards (otherwise it would've been five stars). His crew came out four times at no charge and finally located an imperfection in the underlying structure, fixed it, and as of last night's storm there was nary a drip. I attribute most of the trouble to a lack of rain in which to hunt the problem down. Their cleanup was great, and they absolutely back their warranty as proven out. Helped greatly with handling the twists and turns of our insurance. Would highly recommend. read more

What a relief to hire a company that did exactly what they were supposed to do! Steve Brannon was our rep and foreman on the job. I found him to be polite and straight forward while we went over terms and how it all worked with insurance company and put my mind at ease. He explained everything step by step so I knew exactly what to expect. His answers were thorough and professional. The roofing crew was respectful and polite while the work was going on and the finished product looks stellar! When I had questions for Steve he always picked up and that is huge. Most of the job was completed in one day with a few details done the next and clean up complete. I would highly recommend this company anytime. read more

I met them canvassing the hood, they walked me through EVERYTHING. Blair and Mellissa and Ryko even drove this disabled vet of Desert Storm to the bank or anywhere I wanted to go! Is why I'm giving them a fuel management chip, we know cars and trucks and they know solutions, not problems! They also know solar and I know solar! Pro veteran company, all American. 5 stars all the way! Mess with the BEST? Die like the rest! OUTSTANDING service and company! read more

Westley was awesome in helping setting up and managing the project and the roofers who re did the roofing worked there butts off to get it all done in one day.great value!!! read more

After the recent tornadoes in our area, I called Garrett at BesTex in the Austin area and he came out the same day, performed our inspection and sent pictures and report via email that evening. I couldn't recommend this company more! Great responsiveness and service. Two thumbs up! read more

We want to share our wonderful experiences with Kindle and BesTex Solutions. Two weeks ago, my first floor bathroom vent was dripping water after the winter storm.  We contacted the BesTex Solutions after receiving a recommendation from NextDoor. Kindle went above and beyond to help us understand the source of the mysterious leak: there is a small crack or hole on the side where the melting snow found its way into the attic of the bathroom ceiling. Much to my great surprise, he offered to help sealing up the areas with some caulk for free. I am super satisfied with his professional, quick service and honesty. In addition, he is very courteous and friendly. Overall I had an amazing experience with BesTex Solutions. From my experience with them, for those of you who may have had anxiety and be a little apprehensive about leak fixing services in the roofing industry, you can trust BesTex Solutions, a company with integrity. read more

Someone from BesTex (Adam Smith is the name on the card) was just walking around on our roof without permission; he told my daughter (who answered the door, since she is at home for virtual school because of the pandemic) that he had to look at the roof. Shame on you! You were trespassing and it was extremely disruptive -- our dog went nuts because a stranger was on our roof and my kids and I were all trying to work/go to school virtually. I can't imagine why you thought that stunt would get you business. read more

Garret Carey the owner answered my call first time and came right over to meet with us to discuss a roof replacement. He has been in constant contact along with his great staff throughout the process. They did an excellent job! Garrett also provided me with a veteran's discount which none of the other roofing companies would consider. We are very pleased with the work they did and would highly recommend them to anyone needing help with a roof. read more

Best Price around....did a great job on our roof!. i would highly recommend anyone to use this company. our Neighbors even called them out for a new roof. folks, if you are looking for a reasonable price roofing company that has standards beyond and above the mark...this is your company. i have used them on our rental. very professional and great price. thanks Bes Tex. we love our roof. fran read more

Roof got hit by hail three days before closing. I saw a recommendation on Facebook for Westley Heaney with Bestex Solutions Roofing. Called him and he came right out. Due to my circumstance he got me right in and got my roof and gutters replaced in between all the rain. Westley kept me updated the whole step of the way, always returned all my text, phone calls and emails right away. Helped me through all the paperwork process with my insurance company. This young man is very, very professional and curtious at all times. I would highly recommend him and his company. Thank you so much Westley. Tanya. read more

I really like Bes Tex. It is not about the name, but it is about the people behind the name. It is a family own business with character, integrity, and the opportunity to go above and beyond the work agreement. Bill Reid is a great guy. He stands by his work and cares about each of his customers. I had my roof repaired and his pricing is fair. They did a great job and his men are efficient and precise. In addition, Bill's mother is a wonderful lady and this company always does things to give back to the community. If you are uncertain about what roofing company to go with, I can assure you that you can trust Bes Tex and this is coming from a guy who does not trust very easily. There is a saying that "actions speak louder than words". Roofing is a big investment, go with "Good People" that will always do the right thing. read more

I don't have much experience with roofing companies, since this was my 1st time in having a roof replaced. BUT, I was very impressed with this company. Since my insurance company wouldn't pay for the roof, they worked with me in getting it done. I was very impressed with their work ethics. They started the day at 7:30 am and was finished before 5 pm. When I got home from work, all I saw was my new roof, couldn't even tell they had been here. Their customer service is above and beyond. They truly care about their customers. Thank you BesTex. read more