I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

My mother-in-law spent nearly one year at Manor Grove before she died. She went in initially for…read morerehab for fractures, and ended up staying as a resident. The staff went out of their way to attend to her, keep her occupied, talk to her--in short, they were fabulous. They also were open and communicative with my husband and me about my MIL's care and progress. There are various activities (movies, bingo, live entertainment) for the residents who are able to participate. And there are a couple of resident cats and nicely landscaped courtyards and gardens. We didn't want my MIL to go to a nursing home, but we feel fortunate that the home she went to was Manor Grove. The only criticism I have is that although the food was nutritious, it struck my husband and me as institutional fare. However, they have no objection to family bringing food in. I have no hesitation in recommending Manor Grove.

Terrible. $12,600 for a private room. New ownership has routinely been staffing one aide per 20…read moreresidents. Often, there isnt even an aide or LPN upstairs where the memory patients live. No staff means no shower, or the loved ones have to spend hours tracking down staff so we can harrass them for a shower. The food is absolute crap. Bread is often stale, out of everything all the time. "Sunday dinner" this week was a cold ham sandwich. Yum! another night it was ham and beans. Did I mention that my mom is paying $12,600/month for this joke of a nursing home? But the biggest issue has been the absolute mis-management - probably bordering fraud - of my mom's meds, which keep her alive. She didnt receive half of her bp meds in January. Stopped receiving her thyroid pills, also. At the end of February, she stopped receiving a vaginal cream that she is supposed to have each night. She went about 2 weeks without it. The nurse told me they were "out of it", but was "on order". The next day, the state pharmacy confirmed that none had been ordered; it was 5 days later when it was finally re-ordered. During this time, her medical records showed that she had been given it every night when they didnt even a new bottle of it. Sounds like fraud to me - doctoring the records to show sonething took place, when it had not. I know of at least one employee who left bc she was unconfortable doing what the new owners were asking her to do - said she could lose her nusing license. At least 30% of residents have moved out. I have no idea why others continue to move their relatives here for short-term rehab. The care and food are both a joke.

I went to Mary Queen on August 20 after having a complete shoulder replacement. I got there around…read more7pm. They had none of my medications until the next morning. I didn't have anything to eat until the next day. That night my son in law brought me dinner. The food was terrible and my room was dirty. I was supposed to be there a week but after 2 days I checked myself out! This was 8/20/2024

This place will kill your family member. They are ruff on the patients. Lie to the families. They…read morewould not let me stay when I knew my mother was going down hill. Called me in the middle of the night about the bed sore. Said it would take 2 hours for an ambulance. On my way over Zi called 911. The police came. Said this is signs of a bad retirement home. Police had me make a report. They will kill your family member the place is horrible

Excellent care and support. Incredible staff across the spectrum. Beautiful campus. Delicious…read moremeals. We moved our mom here during a time of grief and stress and made the decision under duress. We couldn't be more grateful to have landed here in this incredible community. Thank you to every member of their team for loving and supporting our moms well being and stability.

My uncle lived here and was very happy. The staff are great and they took very good care of him…read moreuntil he passed.

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

Okay, this could be weird because a) I'm clearly not an older adult age-wise, but maybe deep down I…read moredo have a heart of an older lady & b) I don't have a relative or family friend that is currently living here. BUT, I can say as a current graduate student of occupational therapy (shameless plug, if you have no idea what that is, ask me!) who has spent a lot of time in various assisted living facilities, this place is GREAT! I got a chance to speak to some of the residents while assessing the facility & the community is beautiful! The facilities are in tip-top shape & the services provided are above average. The staff seem to be very friendly & in-tune with the residents. When I'm 85+ & still kickin', please send me here!

Rob and his team were great in helping us find housing for an out of town relative newly diagnosed…read morewith Dementia. We told Rob that we wanted places close to our home and he assisted us in finding places close to our home to tour. He worked with our schedule to ensure that appointments were made when they were convenient for us. In fact, we felt he helped us locate the perfect place close to home that could provide the needed services. We received EXCELLENT service and highly recommend Assisted Living Locators of St. Louis, MO

Seniors Home Care took wonderful care of my Aunt. When we needed their services, they responded…read moreimmediately. All of their staff were so professional and compassionate. Our family was able to depend on them to help for as long as needed without any gaps. It was such a comfort to my Aunt and all of us.

Seniors Home Care came to the rescue. My mom was released from the hospital with very little…read morenotice after refusing to go to a nursing home. She needed skilled care and it was a holiday weekend. Seniors Home Care had a nurse meet me and promptly set up in home care. The nurse was thorough, caring, and very professional. The care givers who subsequently came to my parent's home were loving, hard working, skilled professionals who adapted to my mom and dad's way of life. They provided skilled care until my mom was able to get back on her feet and now continue to provide care three times a week. The care givers drive both my parents, each with a walker, to the grocery store, pharmacy, doctor's appointments and random errands. On the days there is a Senior Home care skilled professional in the house I am at ease knowing they will get a good meal as well as arrive promptly at the doctor's office with someone able to handle two weak adults. The care giver becomes a friendly companion and provides amazing feedback to the family. They maintain an detailed notebook and in their spare time they do light housekeeping and laundry. They provide the assistance my parents need to stay in their own home and afford the rest of the family a much needed break from care giving chores. They arrive on time as scheduled. It takes a special person to enjoy working with the elderly and Seniors Home Care has found numerous such people. Senior Home Care does an amazing job of training these motivated care givers to make them the best in the industry. They welcome your feedback and even provide flexibility with a few days notice in scheduling care.

Community oriented care agency. If you are looking for a career of home health care., Companion…read morecare , personal care. Flexible schedules, and weekly pay is an incentive. Check out the website for FAQ.

We have been extremely pleased with VA of Webster Groves…read more The initial consultation was helpful because they were able to find just the right person(s) for our mom. What began as companionship turned into friendship and much more. Words to describe our experience are Reliable/dependable Trustworthy Flexible Willing to do anything asked of them The office staff is quite helpful and returns my calls promptly. We are grateful for the good experience and have recommended to our friends needing similar help.