I had never been here and brought two pairs of shoes based on Yelp reviews. The women at the…read morecounter was friendly and give me good suggestions regarding one pair. The work took 5 days and when I picked up my shoes I was very satisfied. The prices are very fair and the work is excellent.

I wasn't sure if my fav pair of CK pumps (they're called "Gayles" and every woman should have a…read morepair) just needed a shoe doctor visit or if it was time to buy another pair (which are hard to find in black leather). However, they were able to recap the bottom of the heels and polish up the toes, which were worn in. Well, 3 days and $12.50 later my CK pumps are good enough to wear until I find my next pair. So, I'm happy.

Brought a pair of Coach loafers in for leather repair on a Tuesday and they were ready on Friday --…read moreexcellent work for a fair price. It's also nice to have a shop located downtown convenient to where I work so I can drop off / pick up before and after work.

Great service! I went for a quick heel tip replacement and was served quickly. Would definitely…read morerecommend.

He's the best! Was going to get new Birkenstocks but instead Jessy made mine brand new!!!! Truly…read morerecommend for any used Birkenstock to feel new without buying new! And like why wouldn't you also want to support a community small business at the same time!

They lied about how much work and capabilities. Once a liar, always a liar!…read more I brought in a pair of Allen Edmonds. The Allen Edmond factory offers a complete recrafting of their shoes for $150. This pair would cost $425 new at retail, but sometimes you can catch it on sale (allenedmonds.com) Jesse told me they were capable of the full rework at a faster turnaround. He claimed his dad worked at Allen Edmond and taught him the trade - he lied! They put on new soles, heals, an additional durable sole cover and finished with a polish. 2 months later the soles are separating! They did not refinish the uppers like they said they would rather did a simple polish using a color that didn't match the original color. There was no refinishing of the uppers, even though they had worn beyond what a simple street shine could cover. They did not repair the worn straps on the monk straps of the shoe. But they charged me the $150 that I foolishly told them the factory would charge. I won't be going back - ever.

Really had a great experience here. I came in with two different types of shoes, and found out…read morethat the gentlemen in this shop know exactly what they're talking about. The first pair was black shoes that i'd bough on super discount from Express. Not somewhere you'd normally buy shows, and for a reason. They let me know what they could do for these seemingly plastic shoes, and I appreciated it, then took their advice. They literally resurfaced them, and got me at least double the price out of the shoes that i'd pay under $75 for. Next was a $250+ pair from Cole Haan. They had a small red win stain on them. After pointing out how beautiful the shoes were they told me what they had to do. There were a couple of options, I took the "Lets buff it and see what happens" one first. Turned out good enough for me and cost a mere $5. I know i'll be back, and I appreciate that they can differentiate between a nice and poor pair of shoes.

Used the wrong shoe polish and whatever they used is almost like a paint. Ruined my Allen Edmonds.read more

Michelangelo was fantastic and super nice. He was able to fix my shoes so that it fit my wide and…read moremessed up feet. He was very patient and kept working until it was done. Highly recommend and I will go back again.

Great place to get your Birkenstock sandals rejuvenated! Friendly service. They also sell…read moreBirkenstocks for men & women

I dropped off two items to be dry cleaned and they came back clean-ish. The sweater was not…read morede-pilled very well despite asking for that. I also asked for a pair of pants to be hemmed. A woman was still working on them when I came in to pick them up (I wasn't early). I left, came back an hour later, and the hems were done, but uneven and sloppy.

I brought clothes (albeit last summer) and got yelled at today that "she's never closed". I…read moredrove by, found parking THREE times - SHE WAS CLOSED. It was family parties. Or a graduation. The closures made me nuts.... But hey family first, right? To be yelled at??? Good luck you B