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    Serrano's Shoe Repair

    4.9 (27 reviews)
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    Response time

    1 day

    Response rate

    100%

    Services - Serrano's Shoe Repair

    Shoe cleaning

    Shoe dying

    Shoe repair

    3 More Services

    Shoe resoling

    Shoe shining

    Shoe stretching

    Serrano's Shoe Repair Photos

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    Recommended Reviews - Serrano's Shoe Repair

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    Reviews With Photos

    Before  Serrano's... A broken mess destined for "bag heaven!"
    Samantha J.

    Update with photos!! Ricardo, the owner, is incredibly kind & gracious with a very talented team! Miracles are happening here... one bag of mine at a time! Not only bags but shoes. Luggage. Things which need zippers. He has come to my condo to both collect & drop off my items! *Door to store back to door service that is rarely offered these days, post pandemic! Granted I live Downtown & not too far from Serrano's Shoe Repair... I have a broken foot & on crutches... he happily came to collect AND drop off my high-end bags. As I mentioned in my prior "I HIGHLY RECOMMEND" review, I could not believe the value he added for such a small price! The bag I'm using is not the worst bag I gave him nor was it the best! I was ready to toss this bag bc I was told it was "not fixable some," &, "too much to fix," by others. Ricardo took a deep breath when I "snuck" this bag in with my other bags & smiled! I wasn't expecting much but got everything! Serrano's Shoe Service has EARNED my loyalty & my business! Just look at the before & after pictures! They are worth thousands of word's & dollars! Thank You, Ricardo! I appreciate ALL OF YOU!

    Angel M.

    Ricardo did an amazing Job with my girlfriends shoes so i brought some of mine back for him to work on. Love supporting local and hard working individuals. Especially my people . Im gonna get a quote on my Sons boots next.

    Serrano's bag clean service looks like brand new

    Ricardo's workmanship is superb. I had unidentified stains on the coated canvas of my Burberry satchel bag and I have been fearful that it couldn't come off even if I have it professionally cleaned. He inspected and asked if I knew what liquid stained it. I could not recall a specific incident and so I said I had no idea if it was coffee or some other liquid. He was honest to say that he would try but since I am not able to identify it, he might not be successful. Come Monday, my agreed pick up time, he texted me that my spot clean is ready for pick up. His price was very reasonable too, for the meticulous work that he did. For the review, I wasn't able to take a "before" photo, so just placing an "after" and "looks like new" one then. Happy!

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    3 years ago

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    6 years ago

    They fixed my handbag strap perfectly, and responded to my request in a very timely manner. The rate was very fair, and I will be returning!

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    4 years ago

    Great work! Fast return time. Nice guy and trustworthy. Reasonable prices for repair. Definitely will go back!

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    5 years ago

    A good shoemaker is hard to find, and Ricardo is terrific. He's repaired three items for me so far and done a great job on all of them.

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    5 years ago

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    5 years ago

    Excellent service. Ricardo takes the time to come and pick up the shoes from my workplace and drop them back off

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    Ask the Community - Serrano's Shoe Repair

    Review Highlights - Serrano's Shoe Repair

    For both transactions, Ricardo was very nice, offered a fast turn-around time and was very reasonably priced.

    Mentioned in 17 reviews

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    Shoe Hospital - Danner boots before repair

    Shoe Hospital

    (145 reviews)

    The Loop

    Initially I wanted to give them a 5 star rating. For 80$ they cleaned up some beat up ll bean boots…read moreand replaced a collar on some vintage danner boots. I dropped it off Wednesday and they said it would be ready by Monday. They actually had it ready the next day so thy are definitely fast but I think I would have preferred they take their time and get the small details right. The ll bean boots look good, there was some leftover polish they didn't fully rub in but minor quibble. Really its the repair on the danner boots that I think would have benefited from more attention to detail. The leather they replaced is the same color but way more wrinkled and its clearly a cheaper leather than the original. Whats worse is the stitching, the old one had it tucked in and smooth but the repair has the old leather more pronounced and it rubs on the heel and ankle. Its still wearable but feel like an extra 10 minutes would have resulted in a better finish.

    Brought two pairs of shoes in for cleaning/conditioning and was told it would be $25 dollars. When…read moreI came to pick up suddenly it's $25 dollars EACH. There are also new discolored splotches on the boots and the tongue of the shoe is still dirty so the cleaning job was not even thorough. I felt compelled to pay and tip because the guys were very friendly, but frankly I feel swindled and cheated. I would never have left my shoes there if I'd known that was the quality and price. I would have just bought the oil and did it myself. Be more transparent about your rates, I will not be returning.

    Serrano's Shoe Repair - shoerepair - Updated June 2026

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