If you need your shoes shined in Chicago, come to Chicago Cobblers. The service was great and the workers were extremely friendly. Highly recommend! read more

recently brought my boots in to be shortened, and I couldn't be happier with the result. The craftsmanship was excellent and you would never know the boots had been altered at all. The fit is now perfect, and the work was finished right on time. On top of that, the cobbler was friendly, knowledgeable, and clearly takes pride in their work. I will definitely be returning for any future shoe repairs and highly recommend them to anyone needing quality leatherwork or adjustments. read more

Chicago Cobblers Dynasty - Boots - Shoe Repair Near Me - Chicago, Illinois

If you read any review PLEASE read this one. I brought in my favorite pair of leather boots which are 10 years old; the rubber soles were finally starting to give and it is my biggest regret that I trusted Gus to fix them. I asked if he could replace the soles with ones that were Identical to the rubber heeled original Blundstones I had and Gus said yes. The pictures speak for themselves. They came out worse than when I gave them to him!!! They aren't glued on properly & are already peeling off, there's glue all over the shoe, a completely different color, and they're a cheap material that was NOT agreed upon! (Someone picked up the shoes for me and sent me a picture of them) I immediately called them to tell him how upset I was. I asked Gus why he said he could do what I was asking for when he couldn't. He immediately made excuses saying "They don't manufacture the bottoms I had and that they were crap" I paid $125 to get my favorite pair of shoes ruined. Apparently there's no refund for unfinished, awful, and quite frankly not even what I asked for!! Not to mention the fact Gus had the audacity to ask for a tip. Save your money, don't go here. read more

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I took my favorite Crown Vintage boots to fix get the heels fixed and they did an amazing job! They look like new and was a very happy customer. Definitely will be coming back! read more

The combination of low-quality workmanship and the owner's completely dishonest and disrespectful attitude makes this business not recommended. I have my purse zipper repaired and he totally mess it up. Take your items elsewhere to avoid this experience. I should have did some research before bringing in my purse. I truly regret. VERY HORRIBLE experience. read more

Chicago cobblers does amazing leather repair on high end handbags. such as my black Gucci tote bags. These Gucci tote bags are over 22 years old and all the leather components needed replacing New Gucci brand tote bags are now $1000+, so I got all the leather replaced and resewn at Chicago Cobblers. Highly recommended! Bring all your items here! Excellent value considering no one else would even attempt such a repair. read more

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The location at 540 W. Madison is horrible. They promote all this work that the man claims to do yet he's not the one doing the actual work. I went there to get my coat repaired & the job was terrible. It looked like something a kindergartener could've done. The thread was two different colors neither of which matched the coat & I was charged $40. The guy in the shop even said the coat wasn't done right & when I asked for half of my money back they refused. I don't recommend anyone going to use their service as the customer service was horrible as well especially after they had done a horrible job. read more

Chicago Cobblers Dynasty - Shoe Repair Near Me - Chicago, Illinois

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Friendly owners and great to do business work, quality work situated in a great location

I was trying to find a shoe repair store that was open on Indigenous Peoples' Day but they all closed early. This store was closing but after I called, they said they would stay open for me since I was only 5 mins away (so nice)! The bottoms of my boots were worn down pretty badly but now they look brand new! The man who helped me was so upbeat and friendly too. read more

They repair, shine and resole shoes. The guys are pretty nice but the prices have gone up considerably recently. My shoe shine was $12. A few months ago it was $7. They have done a variety of things that have helped me get some extra mileage out of the shoes so overall it's pretty good and they are pretty fast with the repairs. read more

Chicago Cobblers Dynasty - Shoe Repair Near Me - Chicago, Illinois

Gus did a truly phenomenal job refurbishing my white Giuseppe sneakers! When I had brought them in to him they were a complete mess, the bottoms had torn through, the lining was worn out, and they had started to turn yellow. He managed to completely change out the bottom to a highly durable rubber, repainted the entire sneaker white as snow, worked out the wrinkles in the leather and added a missing zipper. He even went above and beyond the original work description and changed out the inner linings for me at no additional cost! He did all this at a very reasonable price compared to other shops in the area that I had compared to. Couldn't be happier with the work that was done and will definitely return there in the future! read more

Chicago Cobblers Dynasty - Shoe Repair Near Me - Chicago, Illinois

OMG! Can I just say how serious they are about shoes? They stand behind their work and won't stop until it is perfect. Customer service is outstanding! They cleaned my damaged Uggs. My wife and friends had a bet they would never be able to clean them . Take a look at these before and after photos! I'm walking on sunshine!! read more

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I needed a pair of boots re-heeled - badly. I decided to stop in because it was conveniently located by my work. However, after getting my shoes back, I would choose this place had I not been around the corner. The service was exceptionally friendly, and while the clientele tends to be upscale, the vibe is attentive, thorough, yet mellow. They appreciate your business and are hospitable people. Gustavo helped me out and has the ability to charm with his personality and genuine kindness, importantly, everyone I came into contact with at this location was very nice and helpful. If you've got a pair of boots that you need repaired, bring them here. You will be met with quality repair, service, and have one hell of a shoe shine. Thanks, guys! read more

Brought my stilettos to them and paid $20 to change the heel tips. After wearing them twice, one of the tips simply came off. I came in and asked to redo since the work they've done was poor and of no quality only to find out that it's all "on me" and "it does not matter," and they have to charge me again. Honestly, the worst experience with a shoe repair shop. They were neither able to do a good job nor had the decency to own their mistake and fix it. read more

I booked Chicago Cobblers for my luggage using Radical Storage. I arrived promptly to see a sign that Gus left saying he would be back in 20 minutes. I called him and he said to give him 30 minutes and I was like okay. 1 hour later he did not show up and 3 others with luggage showed up. The 3 others called him for Gus to tell us to leave $20 with his friend outside. It was just a shady thing to do. anyways. Do not leave your luggage here even the business owners next door were saying that gus always does this. read more

The worst! He didn't remember my name or my order! I called the police! I am definitely contacting the BBB and States Attorney General's Office!! He lied and didn't repair my Gucci bags! read more

I needed to recreate a coin purse Marilyn Monroe owned back in the 50's. Gus was able to make an identical copy of it for my film! If you have unique projects you need to do, this is the place to go. Ask for "Papa Gus". He is a staple in downtown Chicago! read more

I took a pair of Jordan X that the sole was coming off on the front. The staff was extremely friendly from beginning to finish. They explained exactly what they needed to do, why, and how long it should take and quoted me a very reasonable price. Instead of it being ready 2 days later, which was totally reasonable for me, they contacted me about 3 or 4 hours later saying the shoes were ready! Since I had given my contact number, they sent pictures of the shoes, looking good because not only the good workmanship that went into it, but also because of the shine that they applied to the shoes too, at no extra cost! Such a great experience, cannot recommend this place enough for the excellent customer service, great value and how above and beyond they went. Highly recommended!! read more

I took a purse in to have a zipper replaced. I was told it would cost $45 to replace the zipper. I said forget it and walked out. I walked a couple blocks east to Sam the Shoe Doctor and got the zipper replaced for $20. read more

I am very pleased with my experience at Chicago Cobblers! The boys there were great to work with. Super friendly! Super fast! I wasn't sure what to expect and with a $300 pair of shoes was worried about the same day shoe service...to be honest. As a Hotelier, I need to look sharp and crisp. I notice the details, and these guys focus on the details. Gus is the man, and they had my shoes ready within a few hours. They even buffed and shined my shoes (which is standard) but their workmanship on both the replacement of the soles and the shine were at or above my expectations. I will be back for my other kicks, very soon! Thanks Gents! read more

Amazing place to get a shine or repair your kicks .Gustavo and the boys are truly the best

I took a vintage bag in that needed some repairs. The man who took it in said that for $100, he would clean it, condition it and make it look brand new. I should've know better but I agreed. Of course that didn't happen. They put some leather conditioner on the leather, which I had already done. Then they covered some of the brown piping with black goop. The repair was ok but the conditioning not so much, and the black on the piping looks tacky. I paid them $80 and felt like I was ripped off. read more

I took my favorite boots in and Gus and team made them look and feel like new. I didn't realize that they also repaired bags, and belts. They are awesome!!!!! read more