They shipped a very expensive, but damaged electric ball winder, the customer service person,…read moreTaevia, said they would (in writing by email) return the item for store credit or return to credit card, but then she never sent the promised return shipping tag and ghosted me despite several followup attempts to contact the business. I will never shop again with the Woolery nor will I be making recommendations to friends. The item was new-in-box, but rusted and damaged. I do not trust their inventory I don't trust their good faith as a business based on my experience.

TL;DR - nice product selection, iffy online store accuracy, abrasive customer service…read more The Woolery is super well stocked with weaving yarns, which I appreciate. I have found them hard to get on the phone, and when I do, overly brisk/abrupt, and defensive about their sometimes confusing stock & shipping policies. For example, I recently placed an order for an item. I landed on the Woolery to buy it because my online search produced a google listing from the Woolery that *specifically said the item was in stock*. I called to double check it was in stock, but no one answered the phone. The online store said "Shipping in 7-10 days" which made it sound like yes, they had the item in stock. So I ordered. I got an email the next day saying that the item was not in stock, as the manufacturer is closed for the next 3 weeks, and it will ship after that. I called to cancel the order, and the person answering the phone was quite quick to blame me for misunderstanding - "You can add it to your cart, but that doesn't mean we have it in stock" and "it SAYS 7-10 days shipping, you should have seen that, which is typical for a drop ship from a manufacturer" and "The website doesn't say we had it in stock, we never keep large items in stock, we don't have the room in our warehouse." Then, she seemed unhappy to cancel the order.

We just had the most fantastic date night here! And with the help of Ms Audrey we made these two…read morecutie marionettes that we just love. Theres so much to choose from, literally anything you can think of! Audrey is willing to share advice and teach you new skills you didnt even know you could learn! She's so sweet, like the auntie we aspire to be. We cant wait to come back to pick Audreys brain for more unique projects

You know how you can just tell when someone has found their niche? You can tell by the way that…read morethey think through the fine details of their work and the care they take with offering it to others. They bring a passion with them to the expertise they offer you. That's what it's like to step into Ms Audrey's Emporium. The entrance is filled with art projects that invite you to explore within yourself- What do you wish to create? What crafting skill have you been meaning to pick up or grow? What part of you haven't you had a chance to express yet? And then Ms Audrey will ask you what you're interested in making, so she can help you bring it from idea to life! My artistic, seven-year-old daughter and I came to Louisville for spring break and enjoyed spending more than two days with Ms Audrey. We had stopped at the Speed Art Museum on our way into the city. Pro tip: The speed is free on Sundays. My daughter was inspired by some community artwork with mixed media on canvas. We showed a picture of the inspiration to Ms Audrey. She had the perfect materials and know-how to help us create our own masterpiece, inspired by the art we saw at the museum. My daughter did not want to do anything else in the city besides make art with Ms Audrey- we even skipped the children's museum. We learned different techniques for using the materials and I'll definitely be incorporating them as we continue to create at home. Ms Audrey helps you not only bring beauty into the world, but she makes learning a new craft accessible step by step. Her process helps you create while expanding your crafting skills along the way. She offers such a unique experience. As someone who continually strives to bring analog experiences to the younger generations, I fully approve and value the service she brings to the community. Her prices are absolutely affordable for the value and materials she has to offer. If you're considering starting a crafting hobby or working on a specific craft project, go see Ms Audrey.

I went in a few days ago really not knowing what I was going to need, I'm learning to crochet,…read morethankfully there was a group of gals in the store that were able to tell me exactly what I would need to get going. They were super helpful! The store had a wide variety of types of yarn in all price ranges. They also told me about a local group that meets to crochet together and some local beginners classes. Thankful to be able to buy local and not have to rely on the big box stores.

These are some of the kindest women. They are quick to help with no judgement when you mess up and…read moreyou need them to fix your mistakes. It's warm and inviting to all who just want a warm respite with lively conversations and laughter. Their yarn is top notch and very well priced. And they will assist you with any other supplies and patterns you require.

First time reviewing after going here for big occasions for years! I most recently visited for…read moretheir Valentine's Day Craft session and I had such a good time! I made some concrete coasters from scratch while I sipped an espresso martini. The service is prompt, and the specialists are also really kind and knowledgeable. The crafts range from simple to complex, and every craft is very independent! Avoid if you're not into loud noises as the work space is a little small and others and their crafts will be making lots of noise! (Especially the hammer for the leather works!) I've never had a drink here I didn't love, but the espresso martini especially is one of my favorites in the city. Really mellow flavor and very foamy. The Craftery is perfect for bachelorette parties, birthdays, and date nights. Next time skip the fancy dinner and make some concrete coasters instead! Then grab some takeout and enjoy your craft!

It is nice to see The Craftery continue to thrive at Nulu Marketplace. While I am creative, I am…read morenot a craft person. Things don't turn out the way my brain envisioned them and I find myself more frustrated than inspired. The shop offers various items to craft and once purchasing the project, the supplies are provided. Long tables fill the space. Drinks and cocktails are available for purchase and you can bring in food or order from nearby restaurants. My recent visit they hosted drag bingo during Pride month. The staff were amazing and kept the drink line reasonable. I also loved their generosity in donating two visits to the bingo winners.

The area around the store had such a charming, historic vibe that felt beautifully simple. As for…read morethe store itself, it was so welcoming and bright! They had an incredible selection of felt sheets and tons of embroidery floss to choose from. The layout was clean and inviting, and I can totally imagine them hosting classes there. I can't wait to return for my yarn supplies and maybe snag another project bag!

As a 75-year-old man I felt like a fish out of water entering a yarn shop. I went in hoping to…read morefind someone to darn some repairs to a couple of Ragg Wool sweaters. I was greeted and assisted by a young woman named Bry. She agreed to perform the repairs, and I couldn't be happier with the color match and quality of her work.

Buying good fabric at a reasonable price has been a chore since Joann's closed. The Westport store…read moredoesn't have a huge selection but what they do have is fun. During the holidays Christmas wreaths are my main focus so needless to say, Michael's is top of my search list. Floor staff are knowledgeable, helpful, & easy to find.

Because I don't consider myself crafty, I haven't stepped inside a Michael's for years. However, I…read morecompletely forgot all the items aren't about being an artist. The Halloween decor is what drew me in and I loved the options. Did you know they have Halloween villages?! I also enjoyed browsing their holiday and seasonal clearance. This store is huge and there's plenty of parking. My only negative is the prices are high. Their business model is to mark it up and then offer a sale to align the cost for purchase. We checked ourselves out at the counter and applied for the rewards program. I'll be back!

Beautiful store and friendly service - this place is a regular stop on visits to Lexington.read more

Fantastic cozy shop chock full of high quality yarn. Walking in you are greeted by walls lined with…read morecolorful yarns of varying fibers, all organized extremely well. The staff was super friendly, knowledgable, and helpful. Prices were also quite fair. Would highly recommend and will likely return

I took a crochet class. Enjoyed it and re-learned a fun skill. The owner was very patient,…read moretalented and friendly.

From the owner: Yarn Hub is where yarn enthusiasts can connect, share ideas, and collaborate on projects. It is a…read moreplace to learn and grow as a crafter through various educational workshops and classes for all skill levels, from beginners to advanced crafters. We support local fiber farms by offering their farm yarn (alpaca and sheep wool) and local indie-dyed yarns. Yarn Hub provides exceptional customer service, personalized recommendations, and a welcoming atmosphere to create a memorable shopping experience for customers. We cannot wait to meet you today!

Excellent brioche class!! Thank you so much for teaching me how to read my stitches and how the…read morerows build upon each other. I don't have to be a slave to reading the pattern since I now understand how brioche is built. I am now moving onto a sweater I've wanted to knit for years. Highly recommend the class if you offer it again.

So much yes. If you're into knitting, crocheting, sewing, crafting, or just talking to some pretty…read morenice people- check this place out. It's super cute and we'll curated and the staff is friendly and knowledgeable. They offer a lot of great products & tools as well as classes and events.