Horrible customer service. I arranged a massaged through their text message option, showed up and…read morethe guy said he was busy and walked me out the door. He didn't care to figure out what went wrong or even schedule a future appointment. He literally escorted me out the door.

Amazing massage by the lady that works here. Great vibe and very nice lady always asking if I was…read moredoing well. Was able to get my kinks out and made me feel much more relaxed. Highly recommended

Amazing service, professional and very good at massaging all of my troubles away! I would recommend…read morethis place if you're looking for a good massage!

The quality of massage was amazing! Super friendly staff who provide excellent care. Will…read moredefinitely be back!

Yo! This place is the real deal…read more It's clean and welcoming. The staff were friendly and easy to book with. Cici (might not be the correct spelling) was my masseuse and she gave me an amazing massage! The pressure was next level... i told her to go HARD and she did not disappoint- she hopped up on the table and dug into me with elbows, knees and hands! It was fantastic. I'll be back again soon for some more welcome abuse!

All 3x I've been to this place just keeps getting better and better. My husband books me massages…read morefor special occasion. 1st time - swedish massage + cupping ( it was my 1st time doing the cupping method. I actually liked it. ) 2nd time - swedish massage + hot stone ( its was ok. I don't care much for the stones. ) 3rd time - swedish + scalp + foot massage ( AMAZING! I don't know if it was the lady who made everything worth it but SHE DID SO GOOD! It was definitely a great bday massage. She literally got into every knots in my body especially my shoulders. & the scalp massage was chef kiss. I wish I got her name. I'd request her all the time. Also, she gave me free essential oil to use since normally it cost between $10-$20 i think for my bday which was very thoughtful of her. Smelled so good all over my body. Left feeling rejuvenated & relaxed. Body was definitely feeling good! )

My partner and I had an amazing experience at Rose Massage! From the moment we walked in, we were…read morewarmly welcomed by the front desk staff (possibly the owner), who took the time to explain all of the massage options, add-ons, and pricing (including a recommendation of $20 for tipping, cash preferred). The customer service was exceptional from start to finish. We chose the couples massage with hot stones and cupping, which was my first time trying cupping. It exceeded both of our expectations! Our massage therapists, Sasa and Lynn, were wonderful. They were kind, attentive, and checked in throughout the session to make sure the pressure was comfortable and that we were doing okay. The atmosphere was incredibly relaxing--the space was clean, smelled wonderful, the soothing music created a peaceful ambiance, and the small fan in the room kept the temperature just right. We both left feeling refreshed, relaxed, and so much better than when we arrived. This was one of the best massage experiences we've had, and we'll definitely be coming back. Highly recommend Rose Massage to anyone looking for a relaxing and professional experience!

A very pleasant and southing experience. We felt great after our couples massage. We both had…read morecupping for the first time. I recommend Rose Massage. We may go back tomorrow before we head home. The only caveat is be prepared for the up-sales. We were talked into cupping. But it was worth it

My friend and I booked head spa treatments together, she chose the luxury head spa and I chose the…read moreChinese herb head spa, both 90 minutes. We were placed in the same room, which was really nice. I'm so glad I chose the Chinese herb head spa; the entire experience was incredibly relaxing. My scalp felt so clean and my hair was so soft after the treatment. The head, neck, shoulder, and back massage was amazing, and the herbs used to bathe my hair and steam my scalp felt deeply nourishing. I will definitely be coming back!

I had a great experience today doing the one hour head spa treatment. Everything was clean,…read moreprofessional and so very relaxing. The one hour session costs $78 and includes a deep washing with a lot of massage on the head using various techniques and tools. They even do some shoulder and neck / hand massage. After, they blow dry your hair. My scalp looks so clean and my hair is very soft. Will be back!

we went in for the 60 minute foot massage... but it was mainly shoulders and back??? Our feet were…read morebarely massaged. We were very confused. We went there specifically for foot massages. We thought it was a misunderstanding; but the cashier clarified that what we got was their "Foot" reflexology. We were not expecting a shoulder or back massage; it was okay. Disappointment that our feet were not worked on as promised. Every one was very nice though.

Great service and prices. Had Nancy and another gentleman. Walk-in available for a couple…read moreimmediately. 60 min foot massage (with body massage included), in the chair, was $40 per person. Very clean and comfortable atmosphere, with sanitary practices; towels, paper towels, hand sanitizer, and pre foot soak. You are exposed from knee to toe for 30 min, on your back and front 30/30 min. Punch card available.

1 Star - Very uncomfortable tipping experience…read more I have been a regular customer at this massage place and usually visit about twice a month. As someone who also works in the service industry, I understand how important tips are and I always tip fairly depending on the quality of service. In the past I have tipped anywhere between $15-$25. However, my most recent visit was extremely uncomfortable and disappointing. I booked a 90-minute massage that cost $115 after tax. When it came time to pay, I intended to leave a $20 tip, which would bring my total to $135. The payment machine actually showed multiple tip options including $20. However, the staff refused to allow me to select the $20 option. They insisted that the tip must be 30% or more, and pointed to a small note on the table that said 30% gratuity is "appreciated." They then attempted to add $30 to my bill without my agreement. This is very concerning for several reasons: * The 30% tip was never disclosed before the service started * It was not listed on the official menu or pricing * The payment machine still shows optional tip amounts but customers are not allowed to choose them * Staff attempted to force a higher tip after the service was already completed A gratuity is supposed to be voluntary unless a business clearly lists a mandatory service charge before the service begins. Posting a small note on the table and then pressuring customers at the payment terminal is not transparent and creates a very uncomfortable situation. As a loyal customer who has supported this business many times, I felt extremely disappointed by how this was handled. If a business wants to require a 30% service charge, it should clearly state that on the menu and inform customers before the service -- not pressure them at the register after the service is finished. Customers should be aware of this policy before visiting.

I live down the street and have been here a dozen times. I've done the couples massage with my wife…read morethree times as well. It's a step above the average Asian massage parlor; it's got a clean, fantastic setup and vibe. As the name suggests they use hot stones as part of the $60 1 hour massage which is a nice feature. I see all the 1 star reviews very concerned about tipping. I don't think people should tell you how to tip, but I also feel like these workers earn their suggested 30% or whatever is posted. TREAT YOURSELF

My first 2 hour massage from here was, unforgettably, Wonderful - I have, now, been back many times…read more- She is, always, friendly, professional and capable of making Any massage you get from her the Best you have ever had