Everyone at this store was professional and great especially John who answered questions in person…read moreand on phone. I would highly recommend this business. We are extremely happy with our hot tub.

We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

I purchased a hot tub from them. Very satisfied with the entire experience. Price was very fair…read more Sales staff was excellent and the delivery went smooth. Highly recommend.

Put a deposit on a nice hot tub at the end of the year sale and agreed on an awesome deal with lots…read moreof extra items added as "bonuses". We just couldn't work it out without doing a lot of remodeling of our back yard and lanai. Called them after about 11 months with only a few inquiries from them time to time to see how it was working out. No pressure just a check in. In the end we decided to wait on getting one and we received our deposit back without any problem. Whenever If I buy a hot tub or pool or anything they sell they will get my business. Easy to do business with.

Our pool was damaged by hurricane Ian after the pool screen ended up in the pool. The pool had been…read morerepaired but the repairs were visible. The pool surface was also discolored from age. We engaged Blue Tropix to resurface the pool with excellent results (see photo). The process was explained and when the resurfacing was completed they did the startup as well, which is important. Looks like a new pool.

From the owner: "Turn your pool into a tropical paradise" -Pool Renovation & Remodeling- Call for Free Estimate…read more(912) 732-8379 CPC1458919

We used Pinch A Penny for 7 years. We loved the original owners. We consistently had the same…read moretechnicians who knew us and our pool. They did an excellent job. After Pinch A Penny was sold, we didn't have the same people coming out. The pool went green at one point. It took us three calls to get them to fix it correctly. Even then, it wasn't great, like it used to be. The final straw, was our tech never showing up and us getting someone different every week. Because it wasn't their regular route the tech's did not give the pool the appropriate attention. We could see the pool starting to green up again. We chose to leave Pinch A Penny and go with a new service. The water was absolutely sparking after the new service took over. We were very disappointed in the new ownership. Nice enough people but the service was not up to standards.

We just had Pinch a Penny install a new filter and pump. Great job and communication. Great to…read morework with. Been customer for years.

Highly recommend shopping at this Pinch a Penny store. The customer service is top-notched and…read moreexceptional by the staff and if you need pool cleaning, maintenance, and equipment advice see the Manager Richard Griffiths. You won't be disappointed. He is the pool whisper of SWFL!!!

I have been using you guys since moving here in 2019. Rich has been a great help to me. I have…read morereplaced my pool pump, pool filter and switched over to salt water. This pinch a Penny is the best in town and Rich is awesome.

stay away from Grant they take forever to install and drag it out for months . Not to mention…read moreinstalling the pool in a utility easement and trying to blame the county . Worst experience ever !

ZERO stars. We asked for a standard pool with a tanning ledge and deck jets. The woman was Rude and…read moreextremely unprofessional. Could not get past her complete lack of interest in selling us a pool. We gave our $100,000 to another pool company who gave us a beautiful, amazing pool. Hopefully the owner reads these review because she's not doing him any favors.

Super nice and with great communication. Shows up as expected which is rare these days! Pool is…read moregetting better in just a few days!

Chrissy and Scott are super reliable and helpful. Pool and spa always clean and clear. Always there…read morein a crisis. Really the best in the business.

EXCELLENT JOB. extremely hard workers made this repair quick and perfect. I couldn't be happier.read more

Would not hesitate to hire this company again…read more The experience from the initial quote, to the ordering process, to the construction... all the way to the final cleanup and even the pool conditioning/curing process was way better than we ever expected. The sales rep, David M. showed up on time and spent a great deal of effort to get complete accuracy of measurements. He answered all of our questions thoroughly. His followup communication was prompt and complete as well. The visit to the showroom in Port Charlotte to pick out coping, tiles and pool surface was easy, though the choices were almost overwhelming. We are really happy with the colors, everything melds together perfectly and really added an upscale feel to the lanai area. Chelsea was in charge of scheduling and keeping us informed. She did a great job keeping up. The construction crews showed up regularly every day, on time and they did an amazing professional job. The tile setters are among the best I've seen (coming from someone who has decades of first hand experience tiling many floors, kitchens and bathrooms). There were some messes out in the yard from the pool re-surfacing, but it was made very clear in the paperwork that would happen, and to expect it. The grass is pretty much completely recovered from the sluice box area now (after about 4 weeks). Overall, all the various crews were very good about cleaning up after themselves and respectful of our property. We appreciated that. Finally they assigned a technician (Max) to maintain and condition the pool as it cured. He too patiently answered all of my questions thoroughly - we do our own pool maintenance and want to keep it tip top shape. Many of our friends have used this company for their pool renovations and all have been happy too. None have had any issues that we are aware of.

Wow ! I wanted to…read morelet you know about an experience I had today. I was given 99 cents in change, and I politely asked if he could either give me the full dollar or let me give him the penny back. Instead of handling the situation professionally, he was rude and disrespectful to me. What bothered me wasn't the penny--it was the way I was treated. He has always been nice to me in the past, which is why I was surprised by his attitude today. When I later returned to pick up my chlorine, he continued to be disrespectful toward me. I understand that a penny is a small amount, but I believe everyone deserves to be treated with respect. I left feeling disappointed by the interaction and wanted to make you aware of it.

I have called the Port Charlotte, Fl. store several times for help and every single time the person…read morein the store that answers the phone is rude, short, and never wanting to be helpful. Wondering who manages this store???????

I told your manager I completely agree with the decision not to put your techs in harm's way,…read morehowever; his attitude is the problem. This is not the first complaint. Previously I reported that the service was incomplete and was ignored.

Beware ! Pool service from Punta Gorda Pinch a Penny is not reliable! We have cameras when we are…read moreaway and they are not doing what they promised.