LOVE IT!! We were one of the first customers to check out this new location in Punta Gorda,…read moreFlorida. Keith and Jennifer were very friendly and helped us select the perfect hot tub for us. Every other spa place we checked had a 6 month to a year or more wait time. We ordered the Dr. Wellness G-6 Tranquility Series 6 person spa and it was delivered to our home in 9 weeks from order date. We had it delivered to the store and Keith arranged the delivery to our home an hour and half away. The delivery persons completely unpacked and put in place, all we had to do was get the electrician to finish hooking it up. Besides being a great looking spa, the jets pressure are amazing. Even though it's just the two of us, this 6 person spa gives us plenty of room to spread out and enjoy the different jets. It has colored lights that give a nice ambience in the evening and bluetooth speakers that produce good sound. It's well made, easy to use and very comfortable, I love the lounger. I highly recommend.

We worked with Keith at Aqua Living Factory Outlet In Punta Garda. We ordered our spa and…read moreaccessories and were highly satisfied. The communication was excellent from the time of purchase to delivery and follow up needs. Keith was helpful, honest and a pleasure to work with. We love our new hot tub!

We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

Brandon and Phill Popa were very professional and supportive of our needs. The pool was built on…read moretime and is beautiful! We have been using and enjoying it for several months. Love it! Most of our neighbors have pools but really exclaim and praise ours.

In 2014/15 we had Popa Pools resurface our entire pool surfaces. Every year upon our return as we…read moreare snowbirds, we would find that our pool guy had piled up some of the new smaller tiles that fell off from the upper edge of the pool on a counter in the lenai. The first year we came back in the fall, I called and almost every year, I would call about this and every year, we would get the run around from this company. A few times, they did come out and inspect and the one year, gave us a list of issues that they felt were the problem. I hired a professional contractor to come in and do his inspections and he stated that there were no problems with what the original pool contractor pointed out. No ground sinkage, no under deck voids and that we had enough height, approx. 15 feet, compared to the man made lake that we live beside that is always at a controlled level. I agree that the issue is with how the pool was built years ago, but these "professionals" just ignored these facts and did not tell us up front that these possible problems might occur after they were finished. Their way around this is a small print addition to the bottom of their contract that states that the warranty for tiles falling off is only 1 year. HAD they advised us about the issues around how the pool was built, we would not be here today as we would have been fully informed and made our decision on the refinish job around this. I got the BBB involved as a mediator and even with them, the contractor will not deal with this issue even though they stated that they would work with us on this. I was told at one point that we would be paying again. Now, it's another issue because they say that they do not have any matching tiles. So now, here again for another year, I will have to reattach the small tiles to the pool wall with a bathroom clear silicone. What a JOKE! In my BBB complaint, the owner responded that he did the job in 2014/15 which is correct. He also refutes my claim by stating that I only initially complained to them in 2021 which is totally false. I do have my old day timers where I write in the days notes for calls and appointments for every year since I have been in business, which I do keep for issues like these to be able to prove my side. I guess that he is just trying to discredit me and make himself look like he took the high road and that I am someone who expects a lifetime warranty. As with other complaints that I read here on this site as well as other web sites, he seems to always lay the blame on someone or something else, other than the workmanship that they put out. BEWARE!

Regular maintenance, reports chemical levels to me each week, works closely with pool builder to…read moreassist in keeping warranty intact. Professional and responsive

Great service at a reasonable price and they use portable vacuum system to keep my pump and filter…read moresystem safe

Professional and thorough! Responded to our service request quickly and have prestigiously…read moremaintained our pool ever since. Great value for the level of service Sandy provides. Support local businesses!

From the owner: Dive into happiness with Salty Sandy's spa and poolcare. Family owned veteran operated. Same day…read moreservice. 24 hour emergency service.

I told your manager I completely agree with the decision not to put your techs in harm's way,…read morehowever; his attitude is the problem. This is not the first complaint. Previously I reported that the service was incomplete and was ignored.

Beware ! Pool service from Punta Gorda Pinch a Penny is not reliable! We have cameras when we are…read moreaway and they are not doing what they promised.

Super nice and with great communication. Shows up as expected which is rare these days! Pool is…read moregetting better in just a few days!

Chrissy and Scott are super reliable and helpful. Pool and spa always clean and clear. Always there…read morein a crisis. Really the best in the business.

My pool pump had to be replaced and I had my handyman replace it with the Hayward 1hp that I…read morepurchased from The Pool Store in Punta Gorda. We tried priming it for a few days with no success. I called the Pool Store and scheduled a call. Mike came out and found the issue right away. Mike was not only knowledgable and super nice but amazingly helpful detecting other things to do and look for. Thank you Mike!

From the owner: We are a local, woman owned business here in Charlotte County. We have been serving the Charlotte…read moreCounty area for over 20 years. Give us a call for pool cleaning, equipment repairs & installations. Don't forget to give us a call about a FREE heat pump estimate!