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    Betteridge Loren MD

    1.0 (1 review)

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    10 years ago

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    Tran Urgent Care & Wellness Centers - Equipment area

    Tran Urgent Care & Wellness Centers

    1.6(28 reviews)
    0.3 mi

    I went in here for a tetanus shot after stepping on a nail. I was able to walk-in and be seen…read morewithin about 30 minutes. I mirror some of what was noted by other people. Yes, there is a lack of privacy in the patient care rooms. The front office seemed a little disorganized. Wait times were longer than seemed appropriate. I didn't actually see a Dr in person--there was a nurse practitioner on a skype call on a tablet. Then a nurse gave me a shot. This place is definitely no frills, but I was able to get taken care of. Not sure if I'd come back for something much more complicated.

    This place absolutely sucks. I scheduled an appointment and they never found it, we were waiting…read moreover an hour while in excruciating pain from a severe sinus infection , and heard them treating another patient like DOG SHIT. They were so unprofessional, and struggled for about thirty minutes trying to input my insurance, with the card right in front of them. Keep in mind, the receptionist was extremely unable to do his job in the slightest, no compassion, empathy, or even a smile. When I finally saw the doctor, he was an asshole too. Took two minutes of his life and he acted like it was a huge problem for him. He went and put something into the computer, left the door open, then said from the other room "okay it went through" and we said "so we can go?" And he said "yep" and that was it. We left. No paperwork, no goodbye. A minute after we left I called the clinic to ask the doctor a question about how we got no paperwork (I was pretty pissed walking out and decided to not yell at anyone while in the office), with the receptionist telling me he already left. After bitching at him a bit he put the doctor on.....WHAT????? I'm absolutely appalled by this place. It's barely an urgent care. It's pretty much someone's home that's able to prescribe prescriptions. When I say PLEASE DONT COME HERE UNDER ANY CIRCUMSTANCE, I truly mean that. Just wait the couple hours for a walk in at indigo gig harbor or schedule an appointment. I promise it's worth the wait. This place is absolutely unsanitary, with dusty old plastic plants behind you in the actual rooms, hair hanging from the ceiling, walls not connected, clearly disgusting and not sterile for any type of doctors office. Although, it pairs well with the lack of care they provide. All around really really shitty urgent care.

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    Tran Urgent Care & Wellness Centers - But there's a full staff and they all just sit around and do nothing but type

    But there's a full staff and they all just sit around and do nothing but type

    Tran Urgent Care & Wellness Centers - Gap - in between each and every room. Warped and discolored ceiling.

    Gap - in between each and every room. Warped and discolored ceiling.

    Tran Urgent Care & Wellness Centers - Hazard material not even in the container all the way.  - Nothing in sterile packaging in the first place.

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    Hazard material not even in the container all the way. - Nothing in sterile packaging in the first place.

    Ruiz-Molleston Joy P MD

    Ruiz-Molleston Joy P MD

    3.0(2 reviews)
    0.5 mi

    This place is horrible. Where to begin…read more... First, try to call the office to verify the time of my appointment just to be placed on hold for OVER AN HOUR. I called back just to get an recorded message after trying to call back an hour later. I bring this up to the receptionist who looks like a druggy (and whom is extremely rude) and she just shrugged me off, not apologizing or anything. Then as I am sitting in the waiting room I overhear two women trash talking the doctors. They were saying how the doctors just run errands when they feel like it (even if they have scheduled appointments), the docs reschedule all the time, and the doctors show up late (up to 2 hours late) a lot. Also that they wait up to 2 hours before even seeing a doctor (and two doctors are currently behind the desk talking and laughing). Also the ladies talking complain about how the doctors like to just talk and talk even if they have a line out the door of scheduled appointments. Then a guy reschedules and walks out because he was waiting for over 2 hours for his scheduled appointment. Oh and the girl at the counter states to another patient that the doctor is leaving at the end of December and she doesn't know the new doctors name (who is standing right behind her). Then she informs a doctor that she lost a key to something because her desk is so messy... They also have a sign saying that they do not allow friends or family in the room with you... I honestly would rather spend the money going to the ER than to continue to go here.

    The best at what she does!! I live far away, basically I figure in about 3-4 hours with drive time…read moreand office visit when I have an appointment to see her, I put up with it because she is the best at what she does. Thanks Dr Joy!

    Betteridge Loren MD - physicians - Updated August 2026

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