I had a very upsetting experience on 04/02/26 at the Beverly Hills public parking (Brighton…read morestructure). I parked for about 45 minutes and validated my ticket before leaving. At the exit, the gate malfunctioned -- it started to open and then stopped, leaving me stuck. Staff repeatedly insisted that I had "lost my ticket," which was simply not true. It was clearly a system/jammed ticket issue, but they continued to treat it as my fault until the very last moment. Because of this, I was stuck at the exit for about 30 minutes with a line of cars building up behind me. People were getting out of their cars, upset and confrontational, and the situation became extremely stressful and uncomfortable. What makes this even worse is that this is a 2-hour free parking structure -- yet because of their delay, many people in line were likely pushed over their free parking time through no fault of their own. This could have caused others to be charged simply because the system failed and was not handled properly. At no point did staff properly acknowledge the actual issue while it was happening. I was only allowed to leave after a long delay, without any real explanation or accountability. What's most frustrating is that the official response I received afterward still frames this as a "misunderstanding," which is not accurate. The issue was never recognized in real time, and I was blamed throughout the entire incident. This reflects both a failure of equipment and a lack of proper staff handling under pressure. For a city like Beverly Hills, this level of service is unacceptable.

Amazing 2 hr free parking and $3 per half hour thereafter. The ticket machines work flawlessly so…read moreit reduces stress when trying to exit on time for those with anxiety! And the elevator to street level is clean, fast, and well maintained. Also has 4 Chargepoint spots by the front

One of the worst wait times. Horrible service. Not worth the wait! Be better to Uber than get stuck…read morein this place

What a great parking lot right in the middle of Beverly Hills!…read moreWhat more can you ask for ...FREE for the first 2 hours! Right in the middle of shopping & food on Rodeo Drive.

HiBake Grand Opening Parking Experience I arrived in the…read moremorning for the HiBake Grand Opening and was pleasantly surprised to find 2 hours of free parking--a rare treat in Beverly Hills! The only minor hiccup is that some spaces have cars parked directly behind them, which can make exiting a bit tricky. Luckily, I got there early, so it wasn't an issue for me. A few spots were blocked off with cones, but when I asked a worker where to park, he told me I could just move a cone and park anywhere. Be prepared to drive a little further down the lot to find an open space. I ended up parking pretty low underground and then took the elevator up to Beverly Canon Gardens. The lot itself is well-lit, clean, and feels very safe, which really adds to the overall convenience. For anyone visiting the shops at Beverly Canon Gardens, I would definitely recommend parking here again. Overall Experience: 8/10 - Convenient, free, clean, and safe.

Very decent parking lot in the heart of Beverly Hills. It is popular especially during lunch hours,…read morebut I still managed to find a spot. You can enter and exit from Canon Drive or Beverly Dr (at 438), so it helps when trying to navigate this busy area. There are elevators that pop you on the street, you can also choose between Canon or Beverly based on where you need to go. First 2 hours are free, which is great. Folks can speed inside a bit much and can be inconsiderate, but it's Beverly Hills, so be patient and tolerant toward those with attitudes. Otherwise, a great save when in the area!

PLEASE! Do not give this place your business. I never write reviews but, this was such an…read moreunpleasant experience that I think it's necessary. I drove into the structure and was directed up by an attendant. The structure is filled with mainly reserved spots so after driving around and not finding anything I decided to leave and try another. I get to the exit gate and my ticket says I have been there for 2 minutes and that I need to pay $3! I told the attendant I was only there for 2 minutes and didn't even park and he said it doesn't matter and to read the sign. He then points at a small sign that says "No Grace Periods" and then rudely walks away. I didn't even park my car. Please go a street over and use the structure that gives you 2 hours free. This place is a scam.

Wow...Had the displeasure of meeting the two biggest idiots in Beverly Hills this morning. The…read morewoman who owns this is a punitive scuzzbomb. After I paid (the usual ripoff price for visiting my doctor), I pulled up two feet and thought i left my card in the machine...I backed up two feet and the gate timed out and slammed down on the hood of my new car. Guy comes out and looks at me incredulously and I say 'Can you get the damn gate off of my car?"...He releases it and says "What did you do!?"...I said I paid and then went to retrieve my card...Who cares as your gate slammed on top of my car...Doesn't it have a Censor? "...He says "My boss will come out"...The Boss woman comes out and starts yelling at me that it's my fault...Because I backed up and she has the video tape!!! I said "So fucking what! Why can't I back up?" She angrily explains when you back up that her gate thinks you left and then comes down!... I said "Your gate just slammed down on top of my car...And you have no sign at all saying that the gate will come down on car if I back up or don't leave!"...She then says..."You damage my gate! I will sue you!..."Let me get this straight...Your gate comes down and slams the top of my car after I've paid...Because I made the "mistake" of reversing my car 12 inches and you don't have a single sign warning me of anything...And you're going to sue me!!??? ...I then told her they had 30 seconds to open the gate and let me out or I'd have them arrested as they were trying to keep me trapped in the lot to shake me down....They got smart and let me out. Absolutely the worst people around.

Rude, slow and unhelpful they were the valet at an event I was at tonight, and I will not be hiring…read morethem for any events. I host ever also coming onto yelp, and seeing their reviews, only confirms my feelings on the difference between a Yaris and a Corolla.

First off, an event I was attending was at a venue I hated. Not the fault of BHB valet of course…read more However, we weren't notified it was valet only when there is normally parking underneath the building in addition to behind as well. Not a great start. Obviously since I had zero choice, I got out of my car and a doorman said that the event was postponed, and we had to return an hour and fifteen minutes later. Thankfully, my car was still there so I told the original guy to cancel it. Kid that got out of my car however reeked of sickly sweet fragrance, to the point I wanted to tell him I didn't want him back in my car. He also didn't shut the door behind me, simply left it wide open. Returned later as instructed, then had to sit in a line for about 15 minutes, so there must have been some sort of holdup which by now, doesn't surprise me. Finally received another ticket, then find out the event was cancelled. Although this again was not the fault of BHB, they were completely unorganized where I could hear others complain they had been waiting for their car for nearly 20 minutes. One poor girl had to make a flight, and she was extremely patient about it, but these guys couldn't get anything right. Of course I was ahead, yet they took the girl behind me first, so this didn't sit well with me at all. I just wanted to get the heck out of there. I hope I don't have to drive up to a future event to see the white BHB umbrella; I would probably consider driving on by after how this evening went.

Excellent customer service, Alan really knows how to take care of you and not ruin your precious…read morevehicle

February 15/2023 11:30 am My car SUV white Mercedes GLC 300…read more I valet my car in Hodes Parking Rodeo drive The time of return my car , I had two car key on my hands, the gentleman saw, since I said to him , one key for you & the other one for me, he definitely knows I have two keys, I came back around 12:30 pm He brought car, he said the key is in dashboard,I didn't mention or look just drive the car, I received home, no other places just home, I found out no car key.I looked a lot didn't find anything. I called directly and asked they said you keep calling us from two weeks ago, I was shocked found out happened to the other person as well, they didn't accepted at all, everyone told me they sell it online to get money. they did not accept any thing, it was absolutely their responsibility. I will definitely claim it. The point it is not just a key the point is when you valet your car , you definitely need loyal workers. Car key happens to me something else will happen to you. Please do not park there & be really careful.

Rooftop 3 tennis courts that converts to 6 pickle ball courts…read more Book via the app. Parking is free first hour. There is also rooftop swimming lanes with lifeguard, it's located directly next to the weho library too. The app is called play by point however the reservations goes by very quickly so you need to be diligent in getting a booking.

So many stuck Up people in this neighborhood ! So many…read morehomeless too . Don't bother complaining to the security ambassadors and they won't do their job . They just like walking around acting like they're important but when things go wrong they say or do nothing even mocking those who complain.

On Rodeo Drive with a picturesque walkway with gorgeous hanging baskets, benches, top shops, a…read moregreat restaurant, an art gallery and more. Take in the view of the Beverly Wilshire Hotel and get a photo-op at the fountain. The best time to visit is during the holiday season. Walk where the stars walk and shop. Well, this is Beverly Hills. George Vreeland Hill

Love Rodeo Drive around the holidays. Two Rodeo was decked out with photo ops and a giant tree…read more Such a fun cobblestone paradise to explore. A little less decorations than years prior at least from what I remember but still great fun. Oh and they have carolers! And yes, lots of stores and restaurants!

It can be a hassle and expensive to park in Beverly Hills. There are several garages around the…read morecity that allow for 1 or 2 hours of free parking before 6PM, which is great. But what if you need to stay longer? The rates are pretty steep during business hours, so this is not the optimal place to park during those times. However, after 7PM on weekdays and all day Saturday and Sunday, they charge a flat rate of only $2! So if you visit on a weekend, you can stay all day and not have to worry about an exorbitant charge later. The parking structure is underground and there are plenty of spaces from which to choose. It is very secure and easy to maneuver. Be sure to read the signs, though, as some of the spaces are for reserved parking. The garage closes at midnight M-F and at 10PM on the weekends.

Carlos is the most helpful parking attendant I've ever encountered. He's a super funny guy and very…read moreentertaining. You can literally just yell his name in the parking lot and he will come to your aid. He really makes a difference when it comes to this place otherwise it would be no different than any other parking lot. Otherwise the floors are squeaky clean. They literally squeak when your car drives over them.