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    Bexar County

    3.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    Social Security - Nice exterior shot of the building, building looks well kept, most likely it's still newly built

    Social Security

    2.6(38 reviews)
    9.3 mi

    Discriminatory and Unprofessional Treatment at SSA - No ASL Interpreter Provided…read more I visited the Social Security office at 411 Richland Hills Dr, San Antonio, TX 78245 on Jan 23, 2025, between 10:45 AM and 12:45 PM with my older brother and his wife (both deaf). We went to update my brother's phone number because his phone service does not support relay or video interpreting, and he has no Wi-Fi at home. This means he cannot communicate by phone and must come in person for help. During our visit, a male staff member questioned why my brother can speak but cannot communicate on the phone. My brother relies on lip reading and explained he cannot use the phone. The staff member refused to provide his name, refused to write anything down, and gave us a dismissive attitude. He said we would be seen on Monday, Jan 26 at 2:00 PM and walked away. I then asked for a supervisor. The supervisor arrived and stated that no interpreter was available, that the VRI was not working, and that "the government changed contractors so there are no more ASL interpreters in SSA offices." She also said the only option was to communicate by phone, which is impossible for my brother. Both staff members refused to provide their names or supervisor names. Their behavior caused emotional distress and humiliation. This is clearly disability discrimination and a failure to provide effective communication required by law. This office needs serious improvement in accessibility for the deaf community. SSA should provide qualified ASL interpreters and respectful service. I do not recommend this office until they fix these issues.

    This place is obnoxiously unbearable. It is Absolutely boring as hell and miserable sitting there…read morelong enough doing absolutely nothing will test your sanity to see if you can be broken or not. The way they have the system there is unbearable. The seats are uncomfortable. One of the security guards is a soup Nazi for the front desk seats. he doesn't want anybody sitting on those seats even if you're disabled or not even though they aren't even using them in the first place. This place is about as close to hell as you're gonna get. I honestly never wanna come back there ever again and the only reason I do is because they asked me to, but I would never come there to visit anyone for anything unless it's business only. This place makes me regret being disabled just for the fact alone that I have to come here in the first place to settle my business with the Social Security administration. When you come here, don't forget to enter your Social Security into the kiosk in order to check into your appointment. The waiting game is the worst part because even if you get there early, it still doesn't guarantee you're gonna get served early because they keep picking numbers and letters at random someone who came earlier could go later as someone who came later could get selected earlier so showing up there early makes no difference. They don't have no food drinks or snacks and no TV and no form of entertainment and whatever you bring for yourself is what you are going to have when you are sitting there to keep you distracted long enough, but don't let yourself get too distracted because they could call your ticket without you fully realizing it because they took so long to call it. That's what happened to me. I got there at 9 AM close to 10 and stay there till about 4 o'clock close to five. By that time I was out of it and I didn't hear them call my ticket because I couldn't believe my ticket was being called until the third last call and I almost didn't get my ticket honored because of it. Also, when they call your ticket to a window that you can't see that's because there are other windows out there in the hallway further down are other offices that are out of view. This place is in sufferable. You don't need to be dead to still be in hell all you have to do is go to a Social Security office and that's about close to hell as you're going to get for now. When you going to the Social Security office, don't forget to bring everything with you that you need for whatever reason may be. Also don't forget to bring your own food and drinks if that's what you want, but I personally didn't bring any because if they call your ticket while you're in the bathroom, you might not hear it and you might not make it out there in time. I never wanna come back here again and the only time I ever will is if they request it, but I would personally never come by just for the sake of going through all that hell for nothing. I never wanna come back there again . It took Almost 5 hours of waiting for a 10 minute meeting.

    Photos
    Social Security - Facade looks clean and nice

    Facade looks clean and nice

    Social Security - Around 8:45am and the queue of people starts to get longer

    Around 8:45am and the queue of people starts to get longer

    Social Security - 7:45am I'm fourth in the line outside the building

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    7:45am I'm fourth in the line outside the building

    City of San Antonio - Hello San Antonio! :)

    City of San Antonio

    3.7(74 reviews)
    0.1 miDowntown

    Another Texas city that makes for a great day trip from Austin…read more Whether going to super touristy places like The Alamo or Riverwalk or other places that attract tourists and locals such as the San Antonio Zoo, UNESCO World Heritage Missions (there are 5, including The Alamo), or shopping at the North Star Mall, there's something for everyone. Southtown is my favorite neighborhood in San Antonio to visit and hang out. Great museums and studios there like the Contemporary at Blue Star and Garcia Art Glass. Of course, can't forget The Pearl (former brewery compound converted to a landscape of eateries, shops, hotel and more). The Riverwalk extension connects downtown to The Pearl. San Antonio is filled with historical sites, monuments, museums, etc. Lots of off the beaten path finds as well.

    A good city to stop at, over nite, to spend the night and enjoy dinner at The River Walk…read more The carriages for hire on street level are so pretty. Lit and decorated with lights. Some horses had their manes braided. Below, visitors are riding on the river to capacity. We saw one couple hired the boat all to themselves with drinks in hand, 3 musicians to serenade them during their ride in the back, very special grand gesture and oh so romantic. I told Doc I wish I had met a man like that in my lifetime. It was nice to see, lucky lady? Maybe she booked it for the fellow. In any case, Lovely memory for them.

    Photos
    City of San Antonio - San Antonio Museum of Art

    San Antonio Museum of Art

    City of San Antonio - San Antonio Museum of Art

    San Antonio Museum of Art

    City of San Antonio - San Antonio Museum of Art

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    San Antonio Museum of Art

    Bexar County - publicservicesgovt - Updated May 2026

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