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15 years ago

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S L Photo Express

S L Photo Express

(57 reviews)

$$$$

Upper East Side

Basing this on two things…read more.. Yesterday I needed some minor help with a camera I just bought. He took care of it at no charge. I had bought some black and white film many years ago but that was about it, everything digital since 2008. I doubt he recognized me except maybe from seeing me read on a table out on the plaza outside. Six years ago or so, a friend had dozens of her own 3-D metal sculptures, basically all black. Large and highly 3 dimensional. She asked if I could photograph them for her and I said no, since one window captured all the blue sky light and the other one faced the sun so light balance was impossible. I tried and showed her that I couldn't do what she needed. She called S L and the owner came over with lights and reflectors and took pictures of all the sculptures. You could see the depth of shadows very clearly in every shot with no color tone at all. She was very happy with the work.

I went there to print a headshot and things went real south real fast…read more The person working there was very rude and dismissive. I get it, I am not the professional (it's not my job, right?) and didn't know what resulotion pics had to be in order to be printed. I sent him what I had, which had worked in other places by the way, but it wasn't good enough resolution for them, which I get. What I DON'T get it being left there for 30 minutes trying to figure out what is the minimum for the photo to be ok, which this person NEVER ASSISTED ME WITH and didn't help me at all with. When I finally said that I was surprised because other places were fine, he literally WAVED ME OFF THE STORE. I left the following Google review and their reply was SLANDERING ME. I will attach here a screenshot of my review and of their reply. I am all for supporting small businesses but for $25 for one print you may want to at least NOT BEING SLANDERED.

iDigitize

iDigitize

(1 review)

$$

Upper East Side

It's a shame when you meet a person who is incapable of doing their job, but it is even more of a…read moreshame when nearly everyone at a company does their job poorly. I cannot speak for the whole company of course, but this is the case with everyone who touched my order at iDigitize (except the delivery messengers, who were sub-contracted, and DJ the dispatcher). Highlights of this review for people with limited time or short attention span: -You cannot trust IDigitize's work- you need to double check all the conversions for yourself -Very inconsistent with quality of digitizing--and often make mistakes -More expensive than its worth/other places -Slow communication and bad follow through Waldo Mayo (despite the wonderful name) and the team of technicians foiled my order of 8mm, VHS, and film reels repeatedly. They gave me digitized files that only had 16 minutes out of 2 hours on them, they misnamed the files and copied one tape twice under two different names and then never copied another video altogether. I then didn't trust anything they copied and had to double check them on my VHS as well as 8mm camcorder. Unfortunately, I couldn't check the 1970 reel and I just have to hope that it was correct. They corrected the files for free after a long back and forth and then still did them poorly. The corrected films came back in a format that cut off the top and the bottom of the video content. I compared with the 16 minutes of the tape that they had done before and that one contained the whole picture. This is not excusable in any sort of serious or even amateur editing situation. I suppose only videos of your short granny should be processed here. This all makes iDigitize seem as though they both have no quality standards and do not understand the technology they are hired to operate, to say nothing of their lack total lack of care for their customers. From the moment I visited their website I should have known. Their price chart is confusing and claims: "Honest Pricing- No Surprises" ... be prepared for surprises! And: "Select from our ranges of prices- you won't be disappointed" They only have one price for each service- unless the medium is different, then of course it's more expensive. I discovered their prices for tape digitization are about $5 higher than other places' prices and thought it was worth it for the free pickup/delivery. This free pick up and delivery is treated as a favor to the customer, even though it is the most promoted element on their website. I was in a dialogue with Waldo for a month about how they can make it up to us regarding the latest error on their part and I aim to never send them any work again, unless they can offer any reasons for me to trust them. And about a month ago Waldo has dropped off from replying. I've spent more time on checking their mistakes and corresponding with them then they have on the job itself, for which I paid about a thousand dollars. (Yes, this is the same review that I posted on other Idigitize locations as my interaction was not specific to one location)

From the owner: Specializing in Professional Video Transfers at high quality. Transfer Old Video Tape to DVD or…read moreHard Drive. (VHS, Hi8, Mini DV, + more) Slide Scanning, Photo Scanning, Negative Scanning. Scan your photos to DVD,Video Editing Service.

Pro Image Photo - Regular QC issues experienced at Pro Image

Pro Image Photo

(72 reviews)

$$

Upper West Side

Handled color film negatives extremely poorly, leaving adhesive residue on the negative in the…read moremajority of orders which showed up on the scan. Further poor handling of B&W negatives with dust and dirt showing on the scan. The store manager contacted me on 03/29/25 to state that they would be unable to process my recent order as the head technician felt that he would be unable to achieve the "quality I expect", which is simply a scan without the residue or anomalies. For context, I gave Pro Image over $2000 worth of business in the last 2 year period. Please do yourself a favor and avoid this incompetent business. A disgrace to the NYC photography community.

What can I say? This is the Cheers bar of film photography, the place where everyone knows your…read morename, because you'll wind up going there again and again. They offer a broad variety of services, including developing, scanning, printing (both "drugstore" prints and fine art) and offer a broad variety of frames. Want to do a photo book? They do that, too. Need a film camera, 35mm and 120 film, or a passport photo? They've got you covered. All this wonderfulness is VERY competitively priced, especially by Manhattan standards. Quality is first-rate; I've been going there for years and never had an issue. When I needed fine art prints, they matched what I saw on my monitor. The service is unfailingly cheerful and knowledgeable. Highly recommended.

B&H Photo Video - Electronics and Camera Store - "A deceleration of intent"
      --Andy Summers  The Police.
     Referring to his D diminished minor 11th Chord opening Walking on the Moon

B&H Photo Video - Electronics and Camera Store

(2.7k reviews)

$$

Chelsea, Midtown West, Hell's Kitchen

I only purchase through the website. It is often less than Amazon and other big suppliers and the…read moreproducts ship very quickly. What more could you want?

I am fortunate to have B&H as a resource at the tip of my fingers here in NYC. B&H people typically…read moreknow the products they sell the way Radio Shack demonstrated product knowledge. So I took my UPS battery backup to the store after its battery failed, thinking I could get the battery replaced. It's a popular model, but they don't carry the replacement. So I bought another one entirely and the price was still reasonable after having the old one for seven years at least. Prices are always competitive at B&H. If Management is reading this, there is one area where improvement can be made. Some products require the coordination of different departments and a person can find themselves on the ground floor asking about the UPS units, then going upstairs to ask about your server racks for future expansion and better cable management, then back downstairs to Pro Audio for further understanding of the racks sold by B&H; a little more information on what UPS and server units might fit a server rack and be best for my needs; and generally how a person could configure a home rack IT system adapted from Pro Audio for whatever a person may have or will expand to have, including modem, router and printer. This kind of coordination among departments without a point person of this type of expertise to address this query and others like it could be improved at B&H. I am certain there are many people who have this type of inquiry and go to B&H for the expertise to make the appropriate purchases. I was okay with what I purchased, which put me in the same operational position I was in before the UPS battery failed. I was back in operation just hours after returning home. However, it would be great if Management reads this and locates the person at B&H who can address my inquiry succinctly without running all over the store. This is not a complaint in this review. On the contrary, I would not even address the Management of other retailers knowing full well there will be no cogent response. B&H is of a different standard and I am confident they will direct me to the right person. Thanks B&H 4.3 stars!

Bexel - videofilmproductions - Updated June 2026

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