I have a lovely flash for my Sony A7IV that doesn't work and I have spent too much time trying to…read morefix it so I gave up. If I can send it to you and you could reprogram it that would be fine. Shua spent a lot of time with me and he was very considerate of my problem on the phone. I give him a Five Star Rating.

A couple of speakers arrived damaged. Shae and Adorama have been incredibly helpful and prompt in…read moregetting them exchanged.

"Best service ever! Kira is amazing. Best customer service - dry funny, extremely helpful, very…read moreknowledgeable, the shop is amazing. Would recommend this shop to anybody. 5 stars." Gus -age 12 "If a magical experience can be had at a camera store we just had it. Kira and the team were so engaging with my son as he is exploring his interest in cameras and photography, they troubleshooted a hand me down camera with him, gave him pointers, and had us all laughing. If you can find a class where Kira teaches (because she does) take it!" - Andrea, Gus' mom

As a totally amateur photographer walking in with two nice cameras (one inherited and one…read morerecommended by a friend), I was a little embarrassed to be asking very basic questions. Everyone was professional, warm, and so helpful without making me feel bad. I walked in and someone immediately asked how they could help, heard me out, and directed me to Manny. Manny patiently downloaded and updated the filmware for my Fujifilm body and lens, and explained the steps to me. He also took the time to wipe down the sensor with an alcohol wipe before coming to the conclusion that the lens would have to be sent into Fujifilm for repair ($25 for round-trip shipping, repair price TBD, about 2 weeks turnaround). He also let me know that my other lens is a little loose, and showed me a new one for comparison. If I sent both in for repair, it would still be $25 for both. He didn't press any services on me, but I asked about lens rental, and he told me that I could get a discount on the lens rental with my repair slip. Amazing! He also gently advised me to take a picture of my repair slip in case I lose it. Manny also patiently walked me through buying an affordable film (fuji 400 for $12) and loading it for me in my Leica/Minolta that I don't know how to use; a friend had loaded it for me last time incorrectly and I wanted to make sure it would be correct this time. They don't develop film here, but he gave me a card for a recommendation. While he was ringing me up for my film purchase, another employee slid me two green Foto Care sharpies. I know there are other camera stores in the city, but I'm totally sold on the excellent customer service; I felt very well taken care of, and I will definitely be back.

Attention actors!!!!…read more Need high quality photos/headshots printed quickly?! This is the place. I ordered a set of 20 headshots with my resume printed on the back. They turned this order around in less than 24hrs. Service was excellent. They sent me a proof of my order and an hour later I received a notification that my order was ready. Really nice doorman building. I was sent to the 5 floor. I stared my name and they showed my my order. Packaged it up and sent me off This is the best deal around. They also have a wide rancher of other services.

This store is not street front. You have to go up to the fifth floor and it is a small studio where…read morea nice guy Bobby runs the business. I went to print photos from my iPhone and they came out amazing! I printed both 4x7 photos and 5x7 photos. The process is easy. You go to the website and click upload photos. Bobby retrieves them on his end and gives you a choice of matte, glossy and luster. He shows you samples if you're unsure of what you want. I waited about 15 minutes and the prints were ready. Again, the process was super easy. I'm sure if you submit the upload ahead of time before going there you may not have to wait as long. Side note, everyone else there was printing headshots and resumes. They were all actors. This place is popular for headshots. I would recommend this place for all photo printing. The quality and colors is high quality even though they were digital prints from my iPhone.

I picked up very clean, perfectly processed black and white 120 negatives. Friendly staffread more

The Chelsea B/W team processed all my films and made prints for me for 15 years when I worked at…read moreThe New Yorker magazine. They were my go to for exhibition prints. I cant recommend them highly enough. Their attention to detail and commitment to fine art printing in my opinion is unsurpassed. They were always willing to work with me when I had a constrained budget and always produced work of the highest standard. Thanks for being there guys.

This company seems to be a scam, their previous website was www.parkavenuesports.com. I payed…read morethrough the PayPal for a new Sony camera online. When I called them the supervisor told me that this camera would come from abroad without warranty and no any return or refund in case it would be broken or used!!! They didn't mention any of this information on their website before I placed the order. Worst customer service. Don't waste your time and money!

They just yelling, hang on the phone, and no apology. I placed my order (lens) a week ago. I got an…read moreemail with all the details. Two days later got a call from them my order was an international model and not the one manufactured in the US, I said no I want the one I ordered. Almost a week later didn't get anything from them or any shipping details. I called them and a guy picked up. I asked for some updates about my order. He then said they no longer have the lens. I asked you should've to tell me in the beginning so I don't have to wait. He then YELLING instead apologies and then hang up the phone. What a professional service I got from this company. So I warning you if you ever want to buy anything please don't buy anything from them. THEY ARE SCAM!

I only purchase through the website. It is often less than Amazon and other big suppliers and the…read moreproducts ship very quickly. What more could you want?

I am fortunate to have B&H as a resource at the tip of my fingers here in NYC. B&H people typically…read moreknow the products they sell the way Radio Shack demonstrated product knowledge. So I took my UPS battery backup to the store after its battery failed, thinking I could get the battery replaced. It's a popular model, but they don't carry the replacement. So I bought another one entirely and the price was still reasonable after having the old one for seven years at least. Prices are always competitive at B&H. If Management is reading this, there is one area where improvement can be made. Some products require the coordination of different departments and a person can find themselves on the ground floor asking about the UPS units, then going upstairs to ask about your server racks for future expansion and better cable management, then back downstairs to Pro Audio for further understanding of the racks sold by B&H; a little more information on what UPS and server units might fit a server rack and be best for my needs; and generally how a person could configure a home rack IT system adapted from Pro Audio for whatever a person may have or will expand to have, including modem, router and printer. This kind of coordination among departments without a point person of this type of expertise to address this query and others like it could be improved at B&H. I am certain there are many people who have this type of inquiry and go to B&H for the expertise to make the appropriate purchases. I was okay with what I purchased, which put me in the same operational position I was in before the UPS battery failed. I was back in operation just hours after returning home. However, it would be great if Management reads this and locates the person at B&H who can address my inquiry succinctly without running all over the store. This is not a complaint in this review. On the contrary, I would not even address the Management of other retailers knowing full well there will be no cogent response. B&H is of a different standard and I am confident they will direct me to the right person. Thanks B&H 4.3 stars!

This is my go-to location for develop, scan, and print of 35mm film. They seem to do a better job…read morethan their competitors at color correction, they're right in Midtown, and they offer prints for only $3 more, which encourages me to keep physical copies of my work. If I recall, you get a TIFF for the price rather than it being an upcharge from JPEG as is done elsewhere. They have gone out of their way to be helpful on multiple occasions - for example I've asked them basic questions, such as "why is this image underexposed" and they've stopped to patiently explain, despite being busy with other work. Highly recommend them.

Years and years with these pros. I trust them with my film, that says it all Nice humans too.read more

Great quality and service. I'm a returning customer. I came here a few years ago for passport…read morephotos. I came back today for a family member's passport photos. This is a place you know things won't go wrong. The last thing I want is delaying my passport application, so I need a place that can get these photos right. I'll definitely come back.

Great work! Loved it. Expensive but they did a great job. Would go back again. The service was…read morefriendly and inviting. They did the job in less then 24 hrs

We were walking by this store yesterday, and I couldn't resist going inside when I saw lots of nice…read moresouvenir items displayed in the windows - despite the fact that my husband predictably groaned at the prospect of my spending ("wasting") time in such a pursuit. Anyway; this store is primarily a camera store, and they also do passport photos & even film developing. However; their selection of (NYC) souvenir items is surely one of the highest-quality I've ever seen. In addition, the two men working there were very friendly.