Good value. I had many mini dv's that had blank space then more video and a performance tape that another place could not get image from. Very easy to work with. I will bring the rest of my tapes to them soon. read more

We had a great experience with White Glove! They took care of our precious home movies originals and that was most important to us. The files were delivered to us timely too. Highly recommend choosing them for your digitization needs. read more

Matt made digitizing my family photos easy and stress-free. From my first email with Matt, everything was straightforward and clear, which was such a relief. I had over 1,200 photos, baby pictures, family moments, and many photos of my mom that I wanted to preserve so they could live on in an Aura frame I bought for her. I was also in the middle of a move and didn't want to store boxes of old albums or risk losing them. After a bad experience trying to scan the photos myself, I'm really glad I trusted White Glove Memories instead. The pricing was fair, the turnaround was about two weeks, and the whole process felt simple and handled with care. I couldn't be happier with the result and would absolutely recommend them. read more

On a scale of one to five, I give White Glove Memories one thousand. This was my first time using their services, and I won't ever go anywhere else. The punchline: they digitized twenty VHS tapes for me in under a week; the results were far better than I had any right to expect (the tapes were from 2000-2006) and the experience couldn't have been more efficient or more gracious. Yes, I know you can find firms offering the same services for less money, but I've heard horror stories of tapes lost in transit or damaged. I was so pleased to be dealing with Matt Friedman, VP of this well-established family business, who was cordial beyond words and made me feel as if I was the most important client he was dealing with -- and that my tapes were precious (as they are). It's not often that a business transaction leaves me smiling; dealing with this company was a beautiful experience, and I recommend them enthusiastically. read more

Professional, efficient, and gracious. I'm a repeat customer, and I look forward to going back for more.

We several found old VHS tapes after many years of them being presumed gone. White Glove did an amazing job at saving our memories. The process is seamless, and David and Matt are true professionals. It was a pleasure dealing face-to-face with someone rather than sending to an unknown company through the mail. I would highly recommend them. Even their location is very convenient in the Grand Central area. read more

Had a really great experience with White Glove Memories! The consultation with Matt was very quick, friendly, and very professional! I had about 6 tapes that I needed to digitize and it costed less than what I expected and at a reasonable price! Turnaround time was also very quick as well! They offer both a physical USB and cloud upload to access your digitized content (the USB is extra charge of course) which is neat to have! I will definitely use their services again if I ever need to digitize more contents! Highly recommend! read more

Excellent service. A pleasure from start to finish. Highly recommend. I wish I had digitized my VHS tapes 10 years ago so that I could have shared the footage from the 1960s and 1970s with people are no longer alive. read more

White Glove Memories were great to work with! Their services were quick and communication was easy. I had a few tapes digitized from an old video camera and they came out fantastic! read more

Cannot say enough good things about my experience with White Glove Memories in digitizing my wedding videos (which I had on VHS and Umatic) and photo negatives (about 500 photos). 1) Top-notch personal service. Other digitizing services wanted me to ship off my treasured VHS tapes and photo negatives to their facilities in another state. White Glove took the materials from me in person so that I didn't have to worry about things getting lost in the shuffle. David also took the time to go over the process and options with me, and answered all my questions, both during my visits and over email. 2) Reasonable pricing. 3) Quick turnaround. 4) Convenient download of digital files. So good! read more

I had 8 VHS tapes from the 1980' & 90's converted into digital files and it was very professional. Would highly recommend! Will definitely use this service again. read more

Helped me digitize my family's old 8mm camcorder tapes. They provide super professional and speedy service! Very nice people. This is a real business, not somebody's apartment. I wanted to physically bring my tapes somewhere so they didn't get lost in the mail. read more

White Glove Memories Digitizing - Outstanding Job! For decades I had 30 VHS tapes just sitting in a family storage box that I knew were filled with early life memories of my now adult daughters. I finally took the leap to have them converted to digital, and after researching my options, decided to entrust White Glove. Their rate and quoted turnaround time were quite reasonable, and the work was conveniently done in their NYC office, so no need to ship the tapes out of state. David provided exceptional customer service from the get go. He thoroughly explained the process/timeframe and responded with answers to any questions that same day. Everything went smoothly; all the while I was kept informed of the progress of my order. The quality of David's work, customer support, and follow-up instructions made this very simple for me, a non-techie client. I am absolutely thrilled with the digitization of my old video tapes! To watch my daughters grow up again, and to see so many family members who are no longer with us, is a priceless gift. My adult daughters were thrilled to finally see themselves as babies, toddlers, and grade schoolers! I cannot thank David enough for producing an impeccable end product. White Glove Memories Digitizing is truly an amazing service, and I'll certainly be using them again to digitize the hundreds of boxed photos I have. Thank you! read more

I want to thank David for the quick turn around on my VHS tapes. He converted them to data file that was stored on a thumb drive. David is very professional and prompt. I highly recommend doing business with him. Prices was the cheapest around. read more

I am so pleased to have found this place for video tapes transfer! My family is so grateful and to be able to watch these again! Feels surreal. Joyous! David is great (customer service). I recommend them! read more

So happy I found David and his team here on Yelp! We had an entire box of VHS tapes, Camcorder Tapes and even old film rolls from the 70s that David and his team were able to repair and deliver to me on a tiny little external hard drive. Since I had so many tapes (quite a heavy amount) David even offered to pick up and drop off for me so I didn't have to travel with them...I probably couldn't even lift them up if I tried haha. I've already recommended him to other folks in my family and think that if you're looking to just get some of the clutter out of your way, and don't own a VHS or DVD player anymore like myself...calling David is well worth it! read more

Highly recommend David and White Glove Memories. I was finally able to watch all the old home movies I hadn't seen in forever. Pick-up and drop-off also made it super easy to get all this done in a safe and socially distanced way. Will definitely return when I find my next box of old VHS tapes! read more

After helping to clean our home, we came upon a box of old tapes. Most of them were not labeled, but we didn't want to throw them away. White Glove Memories went through each of the tapes to let me know which was a duplicate, or didn't have anything on it and only charged me 1x per video. In addition, the customer service was superb with a personal pick up and delivery afterward. Plus, the pricing was extremely reasonable. I highly recommend them! Note: I had originally found LegacyBox and thought that would be the easiest thing to do to digitize the tapes. However after reading reviews and videos of how the tapes were destroyed and never returned, I decided to go with a local service that I felt comfortable with. Thanks David for your help!! read more

Working with David at White Glove Memories was so easy.! I wanted to transfer VHS tapes to DVDs for some time but it wasn't a priority and didn't know how to go about it. These are tapes of dance class routines, over many years, which became especially important when my friend, the teacher/choreographer of the classes, died of Covid in March, 2020. I wanted to be able to share the memories and even use edited bits in a future tribute. Not having any personal recommendations, I did my research, contacted David, and then we met to discuss. His recommendations were clear, thoughtful, and fair. In only a few days, I had my DVDs along with a thumb drive with everything in one place (something I didn't know I needed to edit and share!) I am very pleased with the entire experience - so much so that I'm looking for other tapes to transfer, as well. read more

We sought out a well recommended service to digitize approximately 10 8mm family films dating back to the 1940's. We had no idea what they contained but knew that any content that could be preserved would be precious. David Friedman at White Glove Memories Digitizing worked closely with us and ensured that each film was processed to achieve the best outcome, despite their age and poor storage environments. He sent us a delightful sample within a few days and quickly finished the conversions. He posted downloadable versions and provided us with a flash drive. We felt that the cost of the conversions were quite fair and the outcome is priceless. You want to entrust your films to someone who provides personal service and has the necessary expertise. read more

David did an amazing job converting some old family videos. Service was very personal, quick and attentive, including door to door pick up and drop off in Manhattan. One of the tapes I sent him was actually blank and he didn't charge me at all for that one. It was wonderful to be able to view old memories for the first time in years--a truly special gift for my family. I will use this service again for sure. read more

I've used other digitizing services in the past and didn't realize how much of a difference there could be. The folks at White Glove went above and beyond to ensure my box of old deteriorating video tapes were given the TLC they needed for a proper preservation. They indexed my entire box of VHS, DV tapes, labeled them and explained the process to me so I could understand how my videos were being transferred. A week later a huge jumbled box of tapes ended up on a small thumb drive. I couldn't be happier. Highly recommend them! read more

So knowledgeable, helpful and professional, with a lovely place to drop off and pick up the tiny thumb drives where all of the obsolete tapes and dvds have been transferred. White Glove Memories restored and preserved my family's history for generations to come. Grateful beyond words. read more

David and his team were AMAZING! My family had about 50 old VHS tapes and we didn't want to let them deteriorate. I scheduled an appointment to meet with David, and within 1 week they were all transferred to a thumb drive. Very easy process, and they even indexed & numbered every tape. Didn't want to risk sending them away in the mail to an unknown service. If you need to covert your tapes this is a great place to do it. read more

Outstanding service from David and the White Glove team. I dropped over 40 Super 8 films and had them back, available for digital download within a week. The results are jaw-dropping. My family is thrilled! Don't hesitate to trust these guys with your precious memories. read more

Great, friendly service and quick turnaround for my small order - just two VHS tapes to digi. I was worried that such a small order wouldn't be a priority but I was pleasantly surprised. All covid precautions taken in this convenient midtown manhattan location. read more

Great service and fast turn-around time. I wish I had more home videos to convert. It was very much worth it.

Fast, professional, and SUPER knowledgable - certainly a service I have recommended to friends and family